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1 1 Dimitris Kloussiadis & Bob Erwin University of Georgia, SBDC International Trade Center 1 Dimitris Kloussiadis & Bob Erwin University of Georgia, SBDC International Trade Center Session 10-B: Promotion, Internationalization, & Localization 1 Dimitris Kloussiadis & Bob Erwin University of Georgia, SBDC International Trade Center 1 Dimitris Kloussiadis & Bob Erwin University of Georgia, SBDC International Trade Center Website Globalization Export-U.com is operated by the US Export Assistance Center, in Atlanta, a collaborative partnership including the SBDC International Trade Center of the University of Georgia, and the US Commercial Service. The SBDC program is funded by the University of Georgia and the U.S. Small Business Administration. SBA's funding is not an endorsement of any products, opinions, or services. All SBA funded programs are extended to the public on a nondiscriminatory basis. Image above purchased by UGA-SBDC-IT. Session 10B: Website Globalization
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Session 10-B: Website Globalization · Website Globalization Consider translating your ... E.g.: Review regulations first! Benefits ... Often it’s your primary global website Not

Oct 14, 2020

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Page 1: Session 10-B: Website Globalization · Website Globalization Consider translating your ... E.g.: Review regulations first! Benefits ... Often it’s your primary global website Not

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1

Dimitris Kloussiadis & Bob ErwinUniversity of Georgia, SBDC International Trade Center

1

Dimitris Kloussiadis & Bob ErwinUniversity of Georgia, SBDC International Trade Center

Session 10-B:

Promotion, Internationalization, & Localization

1

Dimitris Kloussiadis & Bob ErwinUniversity of Georgia, SBDC International Trade Center

1

Dimitris Kloussiadis & Bob ErwinUniversity of Georgia, SBDC International Trade Center

Website Globalization

Export-U.com is operated by the US Export Assistance Center, in Atlanta, a collaborative partnership including the SBDC International Trade Center of the University of Georgia, and the US Commercial Service. The SBDC program is funded by the University of Georgia and the U.S. Small Business Administration. SBA's funding is not an endorsement of any products, opinions, or services. All SBA funded programs are extended to the public on a nondiscriminatory basis. Image above purchased by UGA-SBDC-IT.

Session 10B: Website Globalization

Page 2: Session 10-B: Website Globalization · Website Globalization Consider translating your ... E.g.: Review regulations first! Benefits ... Often it’s your primary global website Not

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Session 10B: Website Globalization

Photo: Great Wall of Chinaby Remko Tanis, on Fotopedia.

Session 10B: Website Globalization

Photo: Spasskay Tower, Kremlin, by SergeyRod, on Fotopedia.

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Session 10B: Website Globalization

(& British)

Photo: Houses of parliament at Dusk, by Seabhcan, at commons.wikimedia.org

Session 10B: Website Globalization

#1 in S. KOREA

Source: free wallpaper from multiple sources

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Session 10B: Website Globalization

Web Crawlers/Spiders(“Google-Bot”)

Determine website ranking

Look at keywords, link-backs…

Content is King!! Specific to product & industry

Search Engine Optimization (SEO)

Image: “Googlebot,” all over the web.

Session 10B: Website Globalization

Google Site Registration Page

Picture: Matador Fancy Dress Costume for Men, Fancy Dress Code, UK.

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Session 10B: Website Globalization

Consider translating your INTRODUCTION PAGE

CZECH SPAIN

Photo: Peterbilt, from http://www.artleo.com/download/23738/2560x1440/

camiónesnákladní auto

Session 10B: Website Globalization

Country-specific domains E.g.: www.yourcompany.fr

Review regulations first!

Benefits Improves site ranking in specific

countries

Protects your brand

(CCTLD)

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Session 10B: Website Globalization

Photo: Eiffel Tower by Anirudh Koul, on Fotopedia.

Session 10B: Website Globalization

Ideal: Country sites(www.ebay.co.jp)

Good: Country subfolders(www.ibm.com/jp-ja)

OK: Country sub-domains (https://ja.wikipedia.org)

Photo: Itsukushima Shrine, Japan, by Guin’s View, on Fotopedia.

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Session 10B: Website Globalization

Photo: Spider, by silyld, on Flicker.

http://www.webmasterstoolkit.com/

Session 10B: Website Globalization

Photo: Fiber optic Cables, all over the web.

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Session 10B: Website Globalization

BRAZIL #1 MEXICO #10

CHINA #3 ARGENTINA #10

Photo: Photobucket com

Session 10B: Website Globalization

Web-tracking software lets you see.

If you don’t have it, get it!

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WOW! That’s quite a mouthful!!!

Session 10B: Website Globalization

Photo: NASA Goddard/NASA's Earth Observatory/NOAA/DOD)

Session 10B: Website Globalization

“Sites that are easy to load & navigate, and that facilitate localization.”

Image: all over the web.

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Session 10B: Website Globalization

With cultural, business, and tech knowledge

Often it’s your primary global website

Not localized for a specific country

Facilitates localization and maintains global consistency

Photo: http://www.flickr.com/photos/slworking/8532299502/

Session 10B: Website Globalization

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Session 10B: Website Globalization

1. Mobile Device Friendly using “responsive site design”

2. Search & Index at top of home page

3. Language Selection link also there

4. Text Only option

5. Critical Info at top of home page

Session 10B: Website Globalization

5. Easy to find info with one click(BACK and FORWARD buttons are annoying)

6. Carefully assess colors and images(Are they culturally neutral?)

7. Are all graphics necessary? (To market company & products)

8. Offer product picture enlargements(Put actual word ENLARGE button near photos)

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Session 10B: Website Globalization

Session 10B: Website Globalization

1. Google2. Wikipedia3. Facebook4. Nivea5. Booking.com6. Nestle7. Hotels.com8. Pampers9. Intel10. Microsoft

Source: https://www.rankingthebrands.com/The-Brand-Rankings.aspx?rankingID=129&nav=category

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Session 10B: Website Globalization

Website Localization

Session 10B: Website Globalization

Website for a specific country

Beyond translation

Accommodates aspects of culture: High-context vs. Low-context

Power-distance

Individualism vs. Collectivism

Typically follows internationalization

Photo: 4665389330_baf7377e71_o.jpgwww.flickr.com, Search by imagePage by James Vaughan

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Session 10B: Website Globalization

Power Distance

Individualism vs. Collectivism

Masculinity vs. Femininity

Uncertainty Avoidance

Long-term Time Orientation

Metaphors Mental Model Navigation Interaction Appearance

Session 10B: Website Globalization

LocalizationBest Practice!

Consistencyis Critical!

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Session 10B: Website Globalization

Session 10B: Website Globalization

Photo: Looking through the Big Eyes binoculars on ship bridge wing, by Marc Rockwell-Pate, at Wikimedia

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Dimitris Kloussiadis & Bob ErwinUniversity of Georgia, SBDC International Trade Center

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Dimitris Kloussiadis & Bob ErwinUniversity of Georgia, SBDC International Trade Center

Session 10-B:

Website Promotion, Internationalization, & Localization

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Dimitris Kloussiadis & Bob ErwinUniversity of Georgia, SBDC International Trade Center

31

Dimitris Kloussiadis & Bob ErwinUniversity of Georgia, SBDC International Trade Center

The End