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SRX 3400 and SRX 3600Services GatewayServices Processing CardInstallation Instructions

February 2009Part Number: 530-026096-01Revision 01

This document describes how to install a services processing card (SPC) in a JuniperNetworks SRX 3400 or SRX 3600 services gateway. Although some illustrations inthis document show only the SRX 3600 services gateway, the instructions apply toboth SRX 3400 and SRX 3600 services gateways.

Contents Services Processing Cards ...............................................................................2Installing a Services Processing Card ...............................................................3Preventing Electrostatic Discharge Damage ....................................................4Electrostatic Discharge Point ...........................................................................5List of Technical Publications ..........................................................................7Requesting Technical Support .........................................................................7Revision History ..............................................................................................9

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Services Processing Cards

Services Processing Cards (SPCs) are common form-factor module (CFM) cards thatprovide the processing power to run integrated services such as firewall, IPsec andIDP. All traffic traversing the services gateway is passed to an SPC to have serviceprocessing applied to it. Traffic is intelligently distributed by Network ProcessingCards (NPCs) to SPCs for service processing, including session setup based on policies,fast packet processing for packets that match a session, encryption and decryption,and IKE negotation.

The services gateway must have at least one SPC installed. You may install additionalSPCs to increase services processing throughput. You can install SPCs in any CFMslot, but we recommend that you install SPCs in rear panel slots to leave room forIOCs in the front panel slots.

NOTE: If a CFM slot is not occupied by a card, you must install a blank panel to shieldthe empty slot and to allow cooling air to circulate properly through the device.

Figure 1: Services Processing Card

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SRX3K-SPC-1-10-40

Table 1 on page 2 describes the SPC behavior indicated by the LEDs on its frontpanel. To power up or power down an SPC, you must use the main Power buttonon the front of the Switch Fabric Board (SFB). The ONLINE button does not performany function.

Table 1: Services Processing Card LED Indictors

Indicated BehaviorStatusColorLabel

The SPC is running under acceptable load.On steadilyGreenSERVICE

The SPC is overloaded.On steadilyAmber

No service is being provided by the SPC.On steadilyRed

The SPC is not enabled.OffDark (unlit)

2 ■ Services Processing Cards

SRX 3400 and SRX 3600 Services Gateway Services Processing Card Installation Instructions

Table 1: Services Processing Card LED Indictors (continued)

Indicated BehaviorStatusColorLabel

The SPC is operating normally.On steadilyGreenOK/FAIL

The SPC is preparing for hot-swap event.BlinkingGreen

The SPC has failed and is not operating normally.On steadilyRed

The SPC is powered down.OffDark (unlit)

Installing a Services Processing Card

The SRX 3400 and SRX 3600 services gateway supports up to 7 Services ProcessingCards (SPCs). You can install SPCs in any CFM slot, but we recommend that youinstall SPCs in rear panel slots to leave room for IOCs in the front panel slots.

NOTE: If a slot is not occupied by a card, you must install a blank panel must toshield the empty slot and to allow cooling air to circulate properly through the device.

To install an SPC:

1. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist andconnect the strap to one of the ESD points on the chassis. For more informationabout ESD, see “Preventing Electrostatic Discharge Damage” on page 4.

2. If you have not already done so, power off the device by pressing the Powerbutton on the front panel of the Switch Fabric Board (SFB) for three to fiveseconds.

The PWR LED blinks to show you that the device is shutting down. Wait for thedevice to shut down before proceeding.

3. Place the card on an antistatic mat or remove it from its electrostatic bag.

4. Identify the slot on the services gateway where you will install the SPC.

5. Orient the SPC so that the faceplate faces you. Slide the SPC all the way into thecard cage until you feel resistance. See Figure 2 on page 4.

6. Tighten the screws on either side of the card.

Installing a Services Processing Card ■ 3

Installing a Services Processing Card

Figure 2: Installing an SPC (SRX 3600 shown, SRX 3400 Similar

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7. If you plan to install any additional SPCs, repeat steps 3 through 6.

WARNING: Never lift the services gateway using the handles on the front panels ofthe SPCs or other CFM cards. The handles might come off, causing the chassis todrop and inflicting possible grave injury.

Preventing Electrostatic Discharge Damage

Many services gateway hardware components are sensitive to damage from staticelectricity. Some components can be impaired by voltages as low as 30 V. You caneasily generate potentially damaging static voltages whenever you handle plastic orfoam packing material or if you move components across plastic or carpets. Observethe following guidelines to minimize the potential for electrostatic discharge (ESD)damage, which can cause intermittent or complete component failures:

■ Always use an ESD wrist strap or ankle strap, and verify that it is in direct contactwith your skin.

CAUTION: For safety, periodically check the resistance value of the ESD strap. Themeasurement should be in the range of 1 to 10 Mohms.

■ When handling any component that is removed from the chassis, verify that theequipment end of your ESD strap is attached to one of the ESD points on thechassis, which are shown in Figure 4 on page 5, Figure 5 on page 6,Figure 6 on page 6, and Figure 7 on page 7.

■ Avoid contact between the component and your clothing. ESD voltages emittedfrom clothing can still damage components.

■ When removing or installing a component, always place it component-side upon an antistatic surface, in an antistatic card rack, or in an electrostatic bag (see

4 ■ Preventing Electrostatic Discharge Damage

SRX 3400 and SRX 3600 Services Gateway Services Processing Card Installation Instructions

Figure 3 on page 5). If you are returning a component, place it in an electrostaticbag before packing it.

Figure 3: Placing a Component into an Electrostatic Bag

Electrostatic Discharge Point

Figure 4 on page 5 and Figure 5 on page 6 show the location of the ESD pointson the SRX 3400 chassis. Figure 6 on page 6 and Figure 7 on page 7 show thelocation of the ESD points on the SRX 3600 chassis.

Figure 4: Front View of the SRX 3400 Chassis

Coolingair exhaustESD

pointIOC inslot 1

SFBUSBports

Consoleports

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CFM slotsfor IOCsand SPCs

Electrostatic Discharge Point ■ 5

Electrostatic Discharge Point

Figure 5: Rear View of the SRX 3400 Chassis

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ESDpoint

Powersupplies

RoutingEngine

Chassisgroundingpoint

Fan traydoor

Coolingair inlets

Slotnumberguide

CFM slotsfor SPCsand NPCs

Figure 6: Front View of the SRX 3600 Chassis

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Coolingair exhaust

SFBUSBports

Consoleports

ESDpoint

IOC inslot 1

Slotnumberguide

CFM slotsfor IOCsand SPCs

6 ■ Electrostatic Discharge Point

SRX 3400 and SRX 3600 Services Gateway Services Processing Card Installation Instructions

Figure 7: Rear View of the SRX 3600 Chassis

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ESDpoint

Chassisgroundingpoint

Fan traydoor

CFMslots forSPCs

Coolingair inletsRouting

Engine

Powersupplies

Slotnumberguide

CFM slotsfor NPCsand SPCs

List of Technical Publications

Table 2 on page 7 lists the hardware guides and release notes for Juniper NetworksSRX-series services gateways and describes the contents of each document. Alldocuments are available at http://www.juniper.net/techpubs/.

Table 2: Technical Documentation for Supported Devices

DescriptionBook

Hardware Documentation

Describes how to install, maintain, and troubleshoot the servicesgateway and components. Each services gateway type has its ownhardware guide.

SRX 3400 Services Gateway Hardware Guide orSRX 3600 Services Gateway Hardware Guide

Release Notes

Summarizes new features and known problems for a particularrelease of JUNOS software on SRX-series services gateways,including J-Web interface features and problems. The release notesalso contain corrections and updates to the manuals and softwareupgrade and downgrade procedures.

JUNOS Software for SRX-series Services GatewayRelease Notes

Requesting Technical Support

Technical product support is available through the Juniper Networks TechnicalAssistance Center (JTAC). If you are a customer with an active J-Care or JNASC supportcontract, or are covered under warranty, and need postsales technical support, youcan access our tools and resources online or open a case with JTAC.

List of Technical Publications ■ 7

List of Technical Publications

■ JTAC policies—For a complete understanding of our JTAC procedures and policies,review the JTAC User Guide located athttp://www.juniper.net/customers/support/downloads/710059.pdf.

■ Product warranties—For product warranty information, visithttp://www.juniper.net/support/warranty/.

■ JTAC Hours of Operation —The JTAC centers have resources available 24 hoursa day, 7 days a week, 365 days a year.

Self-Help Online Tools and Resources

For quick and easy problem resolution, Juniper Networks has designed an onlineself-service portal called the Customer Support Center (CSC) that provides you withthe following features:

■ Find CSC offerings: http://www.juniper.net/customers/support/

■ Search for known bugs: http://www2.juniper.net/kb/

■ Find product documentation: http://www.juniper.net/techpubs/

■ Find solutions and answer questions using our Knowledge Base:http://kb.juniper.net/

■ Download the latest versions of software and review release notes:http://www.juniper.net/customers/csc/software/

■ Search technical bulletins for relevant hardware and software notifications:https://www.juniper.net/alerts/

■ Join and participate in the Juniper Networks Community Forum:http://www.juniper.net/company/communities/

■ Open a case online in the CSC Case Management tool: http://www.juniper.net/cm/

To verify service entitlement by product serial number, use our Serial NumberEntitlement (SNE) Tool located at https://tools.juniper.net/SerialNumberEntitlementSearch/.

Opening a Case with JTAC

You can open a case with JTAC on the Web or by telephone.

■ Use the Case Management tool in the CSC at http://www.juniper.net/cm/ .

■ Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).

For international or direct-dial options in countries without toll-free numbers, visitus at http://www.juniper.net/support/requesting-support.html.

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SRX 3400 and SRX 3600 Services Gateway Services Processing Card Installation Instructions

Revision History

February 2009—530-026096-01. Revision 01 Initial Release.

Copyright © 2009, Juniper Networks, Inc. All rights reserved.

Juniper Networks, the Juniper Networks logo, JUNOS, NetScreen, ScreenOS, and Steel-Belted Radius are registered trademarks of Juniper Networks, Inc. inthe United States and other countries. JUNOSe is a trademark of Juniper Networks, Inc. All other trademarks, service marks, registered trademarks, orregistered service marks are the property of their respective owners.

Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify, transfer, orotherwise revise this publication without notice.

Products made or sold by Juniper Networks or components thereof might be covered by one or more of the following patents that are owned by or licensedto Juniper Networks: U.S. Patent Nos. 5,473,599, 5,905,725, 5,909,440, 6,192,051, 6,333,650, 6,359,479, 6,406,312, 6,429,706, 6,459,579, 6,493,347,6,538,518, 6,538,899, 6,552,918, 6,567,902, 6,578,186, and 6,590,785.

Requesting Technical Support ■ 9

Requesting Technical Support