EMPTY BUILDINGS ARE DANGEROUS Hanley Hanley Park don’t light fires indoors Know a safe way out! In an emergency call 999 1 2 Hostel accommodation You will have your own room. You can talk to us about what help you would like. If you have previously been excluded, we will consider you again. 1. Brighter Futures 90 Hope Street, Hanley, T: 01782 279234 Homeless men, women, and couples aged 18+ 2. Vale Street Lifehouse – Salvation Army Vale Street, Stoke, T: 01782 744374 Homeless men, women, and couples aged 18+ Rough Sleepers Services We can help you to find accommodaon, claim benefits or find a doctor. We do daily street outreach and we will come to you Rough Sleepers Team, T: 0808 2000 247 (24 hour messaging service) Help for the Homeless T: 07507 999850, 07783 145034 Community Matron for the Homeless T: 07422 076589 Housing We can provide you with information and advice on housing issues, help you to find accommodation, as well as give you advice on benefits, debt, or rent arrears. Housing Solutions Service, Stoke, T: 01782 233696, 01782 234234 (Emergency service) Free from landlines and pay phones but some mobile providers may charge 24 HOUR MESSAGING SERVICE AVAILABLE 0800 970 2304 ROUGH SLEEPER HELPLINE Social Care If you feel that your physical or mental wellbeing is at risk then you are entitled to an assessment of your needs which must focus on the outcomes important to you. Social Care Contact Centre, Stoke, T: 0800 561 0015, 01782 234234 (Emergency duty team) A500 A500 MINI-SERVICE DIRECTORY Services for homeless People IN STOKE-ON-TRENT 0800 970 2304 ROUGH SLEEPER HELPLINE Free from landlines and pay phones but some mobile providers may charge
Services for Homeless People in Stoke-on-Trent
Jul 28, 2016
This is a mini-directory of services available for local homeless people in Stoke-on-Trent. It is provided in a "Z-Card" format that folds down to be credit card sized. You can download it here by opening an ISSUU account (FREE) or by contacting us so that we can email it to you (1Mb).
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EMPTY BUILDINGS ARE DANGEROUS
Hanley
Hanley Park
don’t light fires indoors Know a safe way out!
In an emergency
call 999
1
2
Hostel accommodationYou will have your own room. You can talk to us about what help you would like. If you have previously been excluded, we will consider you again.
1. Brighter Futures 90 Hope Street, Hanley, T: 01782 279234 Homeless men, women, and couples aged 18+
2. Vale Street Lifehouse – Salvation Army Vale Street, Stoke, T: 01782 744374 Homeless men, women, and couples aged 18+
Rough Sleepers ServicesWe can help you to find accommodation, claim benefits or find a doctor. We do daily street outreach and we will come to you
Rough Sleepers Team, T: 0808 2000 247 (24 hour messaging service)
Help for the Homeless T: 07507 999850, 07783 145034
Community Matron for the Homeless T: 07422 076589
HousingWe can provide you with information and advice on housing issues, help you to find accommodation, as well as give you advice on benefits, debt, or rent arrears.
Housing Solutions Service, Stoke, T: 01782 233696, 01782 234234 (Emergency service)
Free from landlines and pay phones but some mobile providers may charge
24 HOUR MESSAGING SERVICE AVAILABLE
0800 970 2304ROUGH SLEEPER HELPLINE
Social CareIf you feel that your physical or mental wellbeing is at risk then you are entitled to an assessment of your needs which must focus on the outcomes important to you.
Social Care Contact Centre, Stoke, T: 0800 561 0015, 01782 234234 (Emergency duty team)
A5
00
A500
MINI-SERVICE DIRECTORY
Services for homeless PeopleIN STOKE-ON-TRENT
0800 970 2304ROUGH SLEEPER HELPLINE
Free from landlines and pay phones but some mobile providers may charge
Domestic AbuseDomestic abuse can affect anyone. If you or someone you know has experienced physical, psychological, financial, or emotional abuse then we may be able to help.
Domestic Violence Outreach Team, Hanley, T: 01782 205500 Helpline (Mon-Fri 10am-3pm), 01782 222421 Enquiry line (Mon - Fri 8.30am - 5.30pm)
Gingerbread, Longton, T: 01782 344740
National Domestic Violence Helpline, T: 0808 2000 247
Men’s Advice Line, T: 0808 801 0327
Drug & Alcohol MisuseIf you are concerned about your use of alcohol, drugs, or ‘legal highs’ then we may be able to help. Call us to discuss your circumstances.
Lifeline, Hanley, T: 01782 283113
One Recovery, Newcastle, T: 01782 662585
FRANK, T: 0300 123 6600
Needle ExchangeIf you use needles, it is important to use and dispose of them as safely as possible. This will help to keep you and others safer. Needle exchange schemes operate across Stoke-on-Trent.
Needle Exchange Scheme Bucknall, Lloyds Pharmacy, 128 Werrington Road, Bucknall, T: 01782 219830
Needle Exchange Scheme Burslem, Queen Street Pharmacy, Queen Street, Burslem, T: 01782 839592
Needle Exchange Scheme Hanley, Lloyds Pharmacy, 84 Upper Huntbach Street, Hanley, T: 01782 266229
Needle Exchange Scheme Longton, Lloyds Pharmacy, Trentham Road, Longton, T: 01782 316216
Needle Exchange Scheme Meir, Co-operative Pharmacy, 57-59 Weston Road, Meir, T: 01782 313772
Needle Exchange Scheme Shelton, Co-operative Pharmacy, Stoke Road, Shelton, T: 01782 847420
Needle Exchange Scheme Shelton, Lloyds Pharmacy, 25-27 Stoke Road, Shelton, T: 01782 848670
Needle Exchange Scheme Sneyd Green, Lloyds Pharmacy, 72-74 Milton Road, Sneyd Green, T: 01782 212735
Mental HealthIf you or someone you know feels sad, depressed, worried or confused, self-critical or worthless, alone, or is at risk of self-harm then we can help.
Staffordshire Mental Health Helpline, T: 0808 800 2234
Changes, Stoke, T: 01782 411433
North Staffordshire Mind, Hanley, T: 01782 262100
The American, Burslem, T: 01782 835220
The Observatory, Hanley, T: 01782 272799
Samaritans, Burslem, T: 01782 213555
Other Useful ServicesThe following services may be able to offer advice or signpost you in the right direction if you don’t know which way to turn.
Citizens Advice Bureau, Hanley, T: 03444 111 444
Safer City Partnership, T: 01782 235708
Stoke on Call, T: 01782 234234
Sexual Health or ExploitationIf you are concerned about your sexual health or believe that you may be being exploited, then we may be able to help.
Women’s project, Hanley, T: 01782 286862
Savana Sexual Violence Service, Hanley, T: 01782 433204 (24 hr message line)
Drop-in ServicesDrop-in services provide a warm welcome, companionship, and often a free meal or snack.
Caribbean Center, Hanley, T: 01782 267888, 01782 461410
Christchurch, Stoke, T: 01782 844718
Compassion Kitchen, Regent Rd, Stoke
Hanley Baptist Church, Hanley, T: 01782 280559, 07828 924522
Open Door, Cobridge, T: 01782 844718
Salt Box, Hanley, T: 01782 207200
St Marks Church, Shelton, T: 01782 844718
FoodbanksYou may be eligible for free food from a foodbank. Ordinarily you will need to be introduced by an organisation who will povide you with a voucher.
Bethel Church, Dunrobin Street, Longton T: 01782 599352
Hope Community Church, Upper Huntbach Street, Hanley, T: 01782 367447
St John’s Welcome Centre, 30 Greasley Rd, Stoke T: 01782 232475
St Stephen’s Community Church, 161a Dawlish Dr, Stoke, T: 01782 260876
Stoke-on-Trent Foodbank, Hanley Community Fire Station, Lower Bethesda Street, Hanley, T: 01782 899018
Swan Bank Methodist Mission, Swan Square, Burslem, T: 01782 575 129
Wesley Hall Methodist Church, Noblett Road, Sneyd Green, T: 01782 281 818
West End Methodist Church, 405 London Road, West End, Stoke
Your important contactsYou can use this space for numbers that are important to you
Young PeopleIf you are between 16 and 30 years old, then you may qualify for specialist services for young people. Call us and we may be able to help.
YMCA Youth Campus, Hanley, T: 01782 222376
Younger Mind, Hanley, ST1 5HN, T: 01782 262100
Young People’s Drug Project, T: 01782 262100
Base 58, T: 01782 286862, 07879 423935 (text or message) 07899 923598 (women), 07747 442726 (men)
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