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Service Supply Service Supply Management Management Presented By Presented By Abhishek Tripathi Abhishek Tripathi [email protected] Contact : 7827398207 Contact : 7827398207
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Service Supply Chain Management by Abhishek Tripathi

Jan 21, 2015

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Service Supply Chain Management by Abhishek Tripathi is a presentation which includes useful information which helps you to understand the term and get to know as how to maximize the supply chain to build a strong organizational position and enhance market stability. I am pretty sure this would be very helpful. In case any query, please comment or mail me at [email protected]
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Page 1: Service Supply Chain Management by Abhishek Tripathi

Service SupplyService SupplyManagementManagement

Presented ByPresented By

Abhishek TripathiAbhishek [email protected]

Contact : 7827398207Contact : 7827398207

Page 2: Service Supply Chain Management by Abhishek Tripathi

Service SupplyService SupplyManagementManagement

What is Service.What is Service.

What is Service Supply.What is Service Supply.

What is Service Supply Management.What is Service Supply Management.

Page 3: Service Supply Chain Management by Abhishek Tripathi

What Is ServiceWhat Is Service

Page 4: Service Supply Chain Management by Abhishek Tripathi

What is Service SupplyWhat is Service Supply

Page 5: Service Supply Chain Management by Abhishek Tripathi

What is Service Supply What is Service Supply Management ?Management ?

Page 6: Service Supply Chain Management by Abhishek Tripathi

Service Supply ProcessService Supply Process

Institution

Counselor

Students

Page 7: Service Supply Chain Management by Abhishek Tripathi

Supply Chain ManagementSupply Chain Management

Page 8: Service Supply Chain Management by Abhishek Tripathi

Investment StrategyInvestment Strategy

ReturnReturn RiskRisk Performance RequirementsPerformance Requirements InvestmentInvestment

Page 9: Service Supply Chain Management by Abhishek Tripathi

Total Cost of OwnershipTotal Cost of Ownership

CategoriesCategories Research & planningResearch & planning HostelHostel Counseling Counseling Deal through web., Study material etc.Deal through web., Study material etc. FacultyFaculty AssetsAssets Services like library, canteenServices like library, canteen ProcessesProcesses Web AdvertisementsWeb Advertisements Journal, magazine publishingJournal, magazine publishing Maintenance of building, ClassMaintenance of building, Class Other,. Electricity etc.Other,. Electricity etc.

Page 10: Service Supply Chain Management by Abhishek Tripathi

Customer’s Supply Chain TeamCustomer’s Supply Chain Team

Page 11: Service Supply Chain Management by Abhishek Tripathi

Organizational Design vs. Organizational Design vs. Performance HierarchiesPerformance Hierarchies

V P M arke ting V P M an ufac tu r ing

P lan n ing G roup

O pe ra to r

C a ll C en te r

O rde r E n try

C u sto m e r S e rv ice

In ve n to ry P lan n ing

M an ufac tu r ing P lan n ing

B uyer

P rocu re m e nt

S u pp ly M a na ge m e nt

T ran sp or ta tion

F o rk li f t O pe ra to r

D C 1

W are ho us ing

D istr ib u tion

V P Lo g is tics V P A dm in istra tion

P re sid e n t & C E O

B o ard o f D ire cto rs

S ha reh o lde rs

Management Planning

Supervisor Operator

Performance @ StoresSuppliers’

Performance Indicators

Taken from CELSE presentation

Page 12: Service Supply Chain Management by Abhishek Tripathi

Service Supply HierarchyService Supply Hierarchy

Page 13: Service Supply Chain Management by Abhishek Tripathi

Resources InvolvedResources Involved

Page 14: Service Supply Chain Management by Abhishek Tripathi

Quantify Associated Quantify Associated Outputs… Outputs…

Taken from CELSE presentation

Page 15: Service Supply Chain Management by Abhishek Tripathi

Where to start? Where to start? Where to end?Where to end?

Elapsed Time in Hours

Taken from CELSE presentation

Page 16: Service Supply Chain Management by Abhishek Tripathi

3D View - Performance 3D View - Performance MeasurementsMeasurements

Hiera

rchy

Perspective

SatisfactionQualityVelocity

ProductivityCost

IndividualActionTeam

ProjectOrganization

CustomerSupplier

EmployeeStockholderGovernmentCommunity

Type of Measurement

Taken from CELSE presentation

Page 17: Service Supply Chain Management by Abhishek Tripathi

Cause and Effect AnalysisCause and Effect Analysis

Taken from Anand Subramaniam presentation

Page 18: Service Supply Chain Management by Abhishek Tripathi

Questions…?Questions…?

Page 19: Service Supply Chain Management by Abhishek Tripathi

Thank youThank you

Abhishek Tripathi

Contact no. +91-9022855659

[email protected]