DHL Express – Excellence. Simply delivered. DHL EXPRESS SERVICE & RATE GUIDE 2018 MALAYSIA Please click the menu below to go directly to the information you are looking for. The international specialists Page 2 Services Page 3 How to ship with DHL Express Page 8 Shipping tools Page 12 Zones and rates Page 13
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Transcript
DHL Express ndash Excellence Simply delivered
DHL EXPRESS
SERVICE amp RATE GUIDE 2018 MALAYSIAPlease click the menu below to go directly to the information you are looking for
The international specialistsPage 2
ServicesPage 3
How to ship with DHL ExpressPage 8
Shipping tools Page 12
Zones and rates Page 13
THE INTERNATIONAL SPECIALISTS
DHL Service amp Rate Guide 2018 Malaysia 2
DHL Express is the global market leader and specialist
in international shipping and courier delivery services
and wersquove been building and continuously improving
our service for more than 45 years Key to our success
is the strength of our global network spanning more
than 220 countries and territories in which some
90000 employees provide services to more than 25
million customers
What really sets us apart is the international shipping
expertise of our people Their knowledge coupled
with their passion and lsquocan-dorsquo attitude delivers
a truly world-class service and ensures that your
shipments get to their destination securely and as
quickly as possible
Their expertise has been further enhanced recently
as a result of all our employees participating in the
companyrsquos award-winning Certified International
Specialists (CIS) engagement and development
program
This guide enables you to find out how DHL Express
can help you with your international shipping needs
and to see what best fits your needs from our wide
range of products and services Should you have any
questions please get in touch with your DHL Account
Manager or visit us at dhlcommy
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
SERVICES3
EXPORT SERVICES DHL Express Worldwide
Our most popular product DHL Express Worldwide offers
an end of business day delivery service around the world for
pieces up to 70kg and shipments up to 1000kg
We deliver reliably and quickly to more global destinations
across a single integrated network than any other express
delivery company
DHL Express 1200
With DHL Express 1200 you will receive your shipments
before 12 noon on the next possible business day DHL
Express 1200 offers a money-back guarantee and allows for
heavier pieces up to 70kg and shipments up to 300kg
DHL Express 900 (1030 to the USA)
Our premium time-definite service offers a delivery before
900 (1030 to the USA) on lanes that guarantee either a
next or second business day delivery DHL Express 900 is
offered to the majority of business centers in Europe Asia
and the Americas DHL Express 900 features a money-
back guarantee and is suitable for pieces up to 30kg and
shipments up to 300kg
All our services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually
every country and territory Whether you need your shipments delivered at the start middle or end of a business day our
services offer full track-and-trace visibility so you always know where your shipments are
Our international services at a glance
DHL Express Worldwide
DHL Express 1200DHL Express 900 (1030 to the USA)
Service descriptionDelivery by the end of the next possible business day
Delivery before 12 noon on the next possible business day
Delivery before 900 (1030 to the USA) on the next possible business day
Money-back guarantee No Yes Yes
Countries and territories covered More than 220 88 27
Delivery attempts 2 2 2
Maximum piece weight (not on pallet) 70kg 70kg 30kg
Maximum piece dimensions (L x W x H) 120 x 80 x 80cmdagger 120 x 80 x 80cmdagger 120 x 80 x 80cmdagger
Pallets accepted Yes No No
Maximum pallet weight 1000kg na na
Maximum shipment weight 1000kg 300kg 300kg
Maximum pallet dimensions (L x W x H) 120 x 100 x 160cm na na
Additional terms and conditions apply ndash see dhlcommy for detailsdaggerPieces with a single base length up to 300cm are accepted Additional surcharges may apply
etc Applicable to all shipments valued in excess of EUR
500000
n Furs
n Jewellery and watches and with individual values in excess
of EUR 5000 The shipment must not exceed EUR 100000
PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a
credit card or by bank transfer You can open an account
with DHL Express to pay via bank transfer and all account
customers receive invoices on a pre-determined basis For
more details please get in touch with a Customer Service
Advisor at your local DHL Express office or go to
dhlcomenexpressshippingopen_account
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
SHIPPING TOOLS12
SHIPPING SOLUTIONS Making shipping easier
DHL Express offers a choice of electronic tools to suit even
the most demanding requirements We invest continually
in market-leading technologies to make it easier for you to
send your shipments around the world As a result you have
more time to focus on your business
Our electronic solutions cover online and offline options
as well as integrated solutions In addition we provide
industry-specific solutions tailored for the Life Sciences and
Technology sectors More information about our general
capabilities is provided on this page
dhlcom
Our website provides a comprehensive guide to DHL Express
shipping services as well as transport news service updates
and contact details To make doing business with us even
easier the site features interactive tools that include online
booking tracking and a volumetric weight calculator
MyDHL
MyDHL gives you access to all DHLrsquos online capabilities It
allows you to prepare your shipments arrange collections
store address details and use proactive tracking services
You can register online at mydhlcom and benefit from
online billing solutions eReturn and a lot more ndash all via a
single portal giving you access to one or more accounts
DHL eMailShip
DHL has created a set of reusable forms to make the
shipping process as quick and convenient as sending an
email DHL eMailShip is for any smart business that wants
time and cost savings when it comes to shipping
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function It is a Windows-based system which
is easy to use yet very powerful ndash enabling you to handle
everything from regular mailshots to multi-stage shipping
processes
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHLrsquos online shipping capabilities into your own website
warehouse or customer service application This provides
global shipment tracking while making it faster and easier
to access information about transit times rates and courier
bookings
Specific solutions
DHL offers additional capabilities for businesses requiring
more specialized solutions ndash for example its Medical Express
and Collect amp Return services For more information please
contact your DHL Account Manager or local Customer
Service team
On Demand Delivery
An innovative easy-to-use DHL Express service designed to
improve first-time delivery performance and enhance the
customer experience especially for private or residential
deliveries On Demand Delivery alert messages keep DHL
Receivers informed of shipment progress and scheduled
delivery And the On Demand Delivery website allows
Receivers to reschedule reroute release or conveniently
collect from a DHL Service Point Global availability ensures
consistent service standards and a harmonized user
experience for Receivers
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES13
CALCULATE THE PRICE OF YOUR SHIPMENT
1 Decide which service best suits your needs
(see page 3 for international services and page 4
for domestic services)
2 Weigh your shipment (see page 8 and dhlcom
volumetricweight)
3 Determine the rating zone of the origin or destination
(see pages 15 and 16)
4 Find the rate using the rating zone and weight of your
shipment (see page 17 for exports and page 19 for
imports)
Optional services View explanation How we charge Additional Charges inclusive of GST (MYR)
Duties and Taxes Paid Per shipment 8480
Dedicated Pickup Per shipment Case by case with a minimum charge of 10600
Shipment Preparation Per shipment 10600
Dedicated Delivery Per shipment Case by case with a minimum charge of 21200
Weekend Delivery Per shipment 20000
Shipment Insurance By shipment value 5300 or 1 of stated shipment value if higher
Extended Liability Per shipment 2000
Direct Signature Per shipment 2650
GoGreen Climate Neutral By shipment weight 053 per kg
GoGreen Carbon Estimate Per report 51940
GoGreen Carbon Footprint Per annum 464280
OPTIONAL SERVICES
For a full list of optional services please visit your country website at dhlcommyoptional_services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES14
Surcharges View explanation How we charge Additional Charges inclusive of GST (MYR)
Fuel Surcharge Per shipment Variable
Remote AreaBy shipment weight
International Higher of 9010 or 180 per kgDomestic Higher of 1590 or 032 per kg
Additional Handling
Oversize piece Per piece 42400 (International) 13250 (Domestic)
Non-Stackable Pallet Per piece 77910 (International) 39220 (Domestic)
Dangerous Goods
Full Dangerous Goods Per shipment 41870
Lithium Batteries Section II (PI965) Per shipment 41870
Excepted Quantities Per shipment 2500
Dry Ice (UN1845) Per shipment 5300
Lithium Batteries
Lithium Batteries Section II (966 969) Per shipment 2650
Lithium Ion PI967 Lithium Metal PI970 Per shipment Free of charge
Address Correction Per shipment 5300 (International) 2650 (Domestic)
Data Entry Per shipment 1590
Security Charges
Elevated Risk Per shipment 9010
Restricted Destination Per shipment 13780
Customs servicesView explanation
How we charge Additional Charges inclusive of GST (MYR)
Disbursement Per shipment Higher of 5300 or 3 of total duties + GST
Broker Notification Per shipment 5300
Bonded Storage Per shipment and per kg per dayHigher of 1060 per shipment or 053 per kg charged after 3 working days
Bonded Transit Per shipment 37100
Release to Broker Per shipment 21200
CUSTOMS SERVICES
SURCHARGES
Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment
For a full list of surchargescustoms services please visit your country website at dhlcommysurcharges or dhlcommycustoms_services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES15
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Afghanistan H radic radicAlbania G radic radicAlgeria H radic radicAmerican Samoa H radic radicAndorra G radic radicAngola H radic radic radicAnguilla H radic radicAntigua H radic radicArgentina H radic radic radicArmenia G radic radicAruba H radic radicAustralia D radic radic radic radicAustria F radic radic radic radicAzerbaijan G radic radicBahamas H radic radicBahrain G radic Doc radicBangladesh F radic Doc radicBarbados H radic radicBelarus G radic radicBelgium F radic radic radic radicBelize H radic radicBenin H radic radic radicBermuda H radic radicBhutan C radic radicBolivia H radic radicBonaire H radic radicBosnia and Herzegovina G radic radicBotswana H radic radicBrazil H radic radic radicBrunei B radic radicBulgaria G radic radic radicBurkina Faso H radic radic radicBurundi H radic radicCambodia C radic radicCameroon H radic radic radicCanada E radic radic radicCanary Islands The H radic radicCape Verde H radic radicCayman Islands H radic radicCentral African Republic H radic radicChad H radic radicChile H radic radic radicChina 1 B radic radic radicChina 2 C radic radic radicColombia H radic radic radic radicComoros H radic radicCongo H radic radic radicCongo Democratic Rep of H radic radic radicCook Islands H radic radicCosta Rica H radic radicCote drsquoIvoire H radic radic radicCroatia G radic radicCuba H radic radicCuracao H radic radicCyprus G radic Doc radicCzech Republic The G radic radic radic radicDenmark F radic radic radic radicDjibouti H radic radicDominica H radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Dominican Republic H radic radicEast Timor H radic radicEcuador H radic Doc radicEgypt H radic radicEl Salvador H radic radicEritrea H radic radicEstonia G radic radic radicEthiopia H radic radicFalkland Islands H radic radicFaroe Islands H radic radicFiji H radic radicFinland F radic radic radicFrance F radic radic radic radicFrench Guyana H radic radicGabon H radic radic radicGambia H radic radicGeorgia G radic radicGermany F radic radic radic radicGhana H radic radicGibraltar G radic radic radicGreece G radic radic radicGreenland G radic radicGrenada H radic radicGuadeloupe H radic radicGuam H radic radicGuatemala H radic Doc radicGuernsey G radic radic Doc radicGuinea Republic H radic radicGuinea-Bissau H radic radicGuinea-Equatorial H radic radicGuyana (British) H radic radicHaiti H radic radicHonduras H radic radicHong Kong B radic radic radic radicHungary F radic radic radicIceland G radic radic radicIndia F radic Doc radicIndonesia B radic radic radicIran Islamic Rep of H radic radicIraq H radic radicIreland Rep of F radic radic radic radicIsrael H radic radicItaly F radic radic radic radicJamaica H radic radicJapan D radic radic radicJersey G radic radic Doc radicJordan G radic radicKazakhstan G radic radic radicKenya H radic radic radicKiribati H radic radicKorea DPR of (North) H radic radicKorea Rep of (South) D radic radic radicKosovo G radic radicKuwait G radic Doc radicKyrgyzstan G radic radicLao PDR C radic radicLatvia G radic radicLebanon H radic radic radicLesotho H radic radic
Doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES16
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic
Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES17
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
East Malaysia - add 10 to West Malaysia rates
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries
worldwide Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES19
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide
Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Express (Malaysia) Sdn Bhd
Level 27 Menara TM
Off Jalan Pantai Bahru
50672 Kuala Lumpur
Malaysia
For contact details of the DHL Express office
nearest to you please visit our website at dhlcommy
or call the customer service hotline on 1800 88 8388
Valid 1st January 2018
SERVICE CENTER ADDRESSES AND PHONE NUMBERS
DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200
DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001
DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873
DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100
DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127
DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222
DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360
DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893
DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088
DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561
DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431
DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000
DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745
DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402
DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848
DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429
THE INTERNATIONAL SPECIALISTS
DHL Service amp Rate Guide 2018 Malaysia 2
DHL Express is the global market leader and specialist
in international shipping and courier delivery services
and wersquove been building and continuously improving
our service for more than 45 years Key to our success
is the strength of our global network spanning more
than 220 countries and territories in which some
90000 employees provide services to more than 25
million customers
What really sets us apart is the international shipping
expertise of our people Their knowledge coupled
with their passion and lsquocan-dorsquo attitude delivers
a truly world-class service and ensures that your
shipments get to their destination securely and as
quickly as possible
Their expertise has been further enhanced recently
as a result of all our employees participating in the
companyrsquos award-winning Certified International
Specialists (CIS) engagement and development
program
This guide enables you to find out how DHL Express
can help you with your international shipping needs
and to see what best fits your needs from our wide
range of products and services Should you have any
questions please get in touch with your DHL Account
Manager or visit us at dhlcommy
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
SERVICES3
EXPORT SERVICES DHL Express Worldwide
Our most popular product DHL Express Worldwide offers
an end of business day delivery service around the world for
pieces up to 70kg and shipments up to 1000kg
We deliver reliably and quickly to more global destinations
across a single integrated network than any other express
delivery company
DHL Express 1200
With DHL Express 1200 you will receive your shipments
before 12 noon on the next possible business day DHL
Express 1200 offers a money-back guarantee and allows for
heavier pieces up to 70kg and shipments up to 300kg
DHL Express 900 (1030 to the USA)
Our premium time-definite service offers a delivery before
900 (1030 to the USA) on lanes that guarantee either a
next or second business day delivery DHL Express 900 is
offered to the majority of business centers in Europe Asia
and the Americas DHL Express 900 features a money-
back guarantee and is suitable for pieces up to 30kg and
shipments up to 300kg
All our services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually
every country and territory Whether you need your shipments delivered at the start middle or end of a business day our
services offer full track-and-trace visibility so you always know where your shipments are
Our international services at a glance
DHL Express Worldwide
DHL Express 1200DHL Express 900 (1030 to the USA)
Service descriptionDelivery by the end of the next possible business day
Delivery before 12 noon on the next possible business day
Delivery before 900 (1030 to the USA) on the next possible business day
Money-back guarantee No Yes Yes
Countries and territories covered More than 220 88 27
Delivery attempts 2 2 2
Maximum piece weight (not on pallet) 70kg 70kg 30kg
Maximum piece dimensions (L x W x H) 120 x 80 x 80cmdagger 120 x 80 x 80cmdagger 120 x 80 x 80cmdagger
Pallets accepted Yes No No
Maximum pallet weight 1000kg na na
Maximum shipment weight 1000kg 300kg 300kg
Maximum pallet dimensions (L x W x H) 120 x 100 x 160cm na na
Additional terms and conditions apply ndash see dhlcommy for detailsdaggerPieces with a single base length up to 300cm are accepted Additional surcharges may apply
etc Applicable to all shipments valued in excess of EUR
500000
n Furs
n Jewellery and watches and with individual values in excess
of EUR 5000 The shipment must not exceed EUR 100000
PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a
credit card or by bank transfer You can open an account
with DHL Express to pay via bank transfer and all account
customers receive invoices on a pre-determined basis For
more details please get in touch with a Customer Service
Advisor at your local DHL Express office or go to
dhlcomenexpressshippingopen_account
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
SHIPPING TOOLS12
SHIPPING SOLUTIONS Making shipping easier
DHL Express offers a choice of electronic tools to suit even
the most demanding requirements We invest continually
in market-leading technologies to make it easier for you to
send your shipments around the world As a result you have
more time to focus on your business
Our electronic solutions cover online and offline options
as well as integrated solutions In addition we provide
industry-specific solutions tailored for the Life Sciences and
Technology sectors More information about our general
capabilities is provided on this page
dhlcom
Our website provides a comprehensive guide to DHL Express
shipping services as well as transport news service updates
and contact details To make doing business with us even
easier the site features interactive tools that include online
booking tracking and a volumetric weight calculator
MyDHL
MyDHL gives you access to all DHLrsquos online capabilities It
allows you to prepare your shipments arrange collections
store address details and use proactive tracking services
You can register online at mydhlcom and benefit from
online billing solutions eReturn and a lot more ndash all via a
single portal giving you access to one or more accounts
DHL eMailShip
DHL has created a set of reusable forms to make the
shipping process as quick and convenient as sending an
email DHL eMailShip is for any smart business that wants
time and cost savings when it comes to shipping
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function It is a Windows-based system which
is easy to use yet very powerful ndash enabling you to handle
everything from regular mailshots to multi-stage shipping
processes
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHLrsquos online shipping capabilities into your own website
warehouse or customer service application This provides
global shipment tracking while making it faster and easier
to access information about transit times rates and courier
bookings
Specific solutions
DHL offers additional capabilities for businesses requiring
more specialized solutions ndash for example its Medical Express
and Collect amp Return services For more information please
contact your DHL Account Manager or local Customer
Service team
On Demand Delivery
An innovative easy-to-use DHL Express service designed to
improve first-time delivery performance and enhance the
customer experience especially for private or residential
deliveries On Demand Delivery alert messages keep DHL
Receivers informed of shipment progress and scheduled
delivery And the On Demand Delivery website allows
Receivers to reschedule reroute release or conveniently
collect from a DHL Service Point Global availability ensures
consistent service standards and a harmonized user
experience for Receivers
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES13
CALCULATE THE PRICE OF YOUR SHIPMENT
1 Decide which service best suits your needs
(see page 3 for international services and page 4
for domestic services)
2 Weigh your shipment (see page 8 and dhlcom
volumetricweight)
3 Determine the rating zone of the origin or destination
(see pages 15 and 16)
4 Find the rate using the rating zone and weight of your
shipment (see page 17 for exports and page 19 for
imports)
Optional services View explanation How we charge Additional Charges inclusive of GST (MYR)
Duties and Taxes Paid Per shipment 8480
Dedicated Pickup Per shipment Case by case with a minimum charge of 10600
Shipment Preparation Per shipment 10600
Dedicated Delivery Per shipment Case by case with a minimum charge of 21200
Weekend Delivery Per shipment 20000
Shipment Insurance By shipment value 5300 or 1 of stated shipment value if higher
Extended Liability Per shipment 2000
Direct Signature Per shipment 2650
GoGreen Climate Neutral By shipment weight 053 per kg
GoGreen Carbon Estimate Per report 51940
GoGreen Carbon Footprint Per annum 464280
OPTIONAL SERVICES
For a full list of optional services please visit your country website at dhlcommyoptional_services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES14
Surcharges View explanation How we charge Additional Charges inclusive of GST (MYR)
Fuel Surcharge Per shipment Variable
Remote AreaBy shipment weight
International Higher of 9010 or 180 per kgDomestic Higher of 1590 or 032 per kg
Additional Handling
Oversize piece Per piece 42400 (International) 13250 (Domestic)
Non-Stackable Pallet Per piece 77910 (International) 39220 (Domestic)
Dangerous Goods
Full Dangerous Goods Per shipment 41870
Lithium Batteries Section II (PI965) Per shipment 41870
Excepted Quantities Per shipment 2500
Dry Ice (UN1845) Per shipment 5300
Lithium Batteries
Lithium Batteries Section II (966 969) Per shipment 2650
Lithium Ion PI967 Lithium Metal PI970 Per shipment Free of charge
Address Correction Per shipment 5300 (International) 2650 (Domestic)
Data Entry Per shipment 1590
Security Charges
Elevated Risk Per shipment 9010
Restricted Destination Per shipment 13780
Customs servicesView explanation
How we charge Additional Charges inclusive of GST (MYR)
Disbursement Per shipment Higher of 5300 or 3 of total duties + GST
Broker Notification Per shipment 5300
Bonded Storage Per shipment and per kg per dayHigher of 1060 per shipment or 053 per kg charged after 3 working days
Bonded Transit Per shipment 37100
Release to Broker Per shipment 21200
CUSTOMS SERVICES
SURCHARGES
Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment
For a full list of surchargescustoms services please visit your country website at dhlcommysurcharges or dhlcommycustoms_services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES15
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Afghanistan H radic radicAlbania G radic radicAlgeria H radic radicAmerican Samoa H radic radicAndorra G radic radicAngola H radic radic radicAnguilla H radic radicAntigua H radic radicArgentina H radic radic radicArmenia G radic radicAruba H radic radicAustralia D radic radic radic radicAustria F radic radic radic radicAzerbaijan G radic radicBahamas H radic radicBahrain G radic Doc radicBangladesh F radic Doc radicBarbados H radic radicBelarus G radic radicBelgium F radic radic radic radicBelize H radic radicBenin H radic radic radicBermuda H radic radicBhutan C radic radicBolivia H radic radicBonaire H radic radicBosnia and Herzegovina G radic radicBotswana H radic radicBrazil H radic radic radicBrunei B radic radicBulgaria G radic radic radicBurkina Faso H radic radic radicBurundi H radic radicCambodia C radic radicCameroon H radic radic radicCanada E radic radic radicCanary Islands The H radic radicCape Verde H radic radicCayman Islands H radic radicCentral African Republic H radic radicChad H radic radicChile H radic radic radicChina 1 B radic radic radicChina 2 C radic radic radicColombia H radic radic radic radicComoros H radic radicCongo H radic radic radicCongo Democratic Rep of H radic radic radicCook Islands H radic radicCosta Rica H radic radicCote drsquoIvoire H radic radic radicCroatia G radic radicCuba H radic radicCuracao H radic radicCyprus G radic Doc radicCzech Republic The G radic radic radic radicDenmark F radic radic radic radicDjibouti H radic radicDominica H radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Dominican Republic H radic radicEast Timor H radic radicEcuador H radic Doc radicEgypt H radic radicEl Salvador H radic radicEritrea H radic radicEstonia G radic radic radicEthiopia H radic radicFalkland Islands H radic radicFaroe Islands H radic radicFiji H radic radicFinland F radic radic radicFrance F radic radic radic radicFrench Guyana H radic radicGabon H radic radic radicGambia H radic radicGeorgia G radic radicGermany F radic radic radic radicGhana H radic radicGibraltar G radic radic radicGreece G radic radic radicGreenland G radic radicGrenada H radic radicGuadeloupe H radic radicGuam H radic radicGuatemala H radic Doc radicGuernsey G radic radic Doc radicGuinea Republic H radic radicGuinea-Bissau H radic radicGuinea-Equatorial H radic radicGuyana (British) H radic radicHaiti H radic radicHonduras H radic radicHong Kong B radic radic radic radicHungary F radic radic radicIceland G radic radic radicIndia F radic Doc radicIndonesia B radic radic radicIran Islamic Rep of H radic radicIraq H radic radicIreland Rep of F radic radic radic radicIsrael H radic radicItaly F radic radic radic radicJamaica H radic radicJapan D radic radic radicJersey G radic radic Doc radicJordan G radic radicKazakhstan G radic radic radicKenya H radic radic radicKiribati H radic radicKorea DPR of (North) H radic radicKorea Rep of (South) D radic radic radicKosovo G radic radicKuwait G radic Doc radicKyrgyzstan G radic radicLao PDR C radic radicLatvia G radic radicLebanon H radic radic radicLesotho H radic radic
Doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES16
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic
Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES17
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
East Malaysia - add 10 to West Malaysia rates
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries
worldwide Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES19
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide
Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Express (Malaysia) Sdn Bhd
Level 27 Menara TM
Off Jalan Pantai Bahru
50672 Kuala Lumpur
Malaysia
For contact details of the DHL Express office
nearest to you please visit our website at dhlcommy
or call the customer service hotline on 1800 88 8388
Valid 1st January 2018
SERVICE CENTER ADDRESSES AND PHONE NUMBERS
DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200
DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001
DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873
DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100
DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127
DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222
DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360
DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893
DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088
DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561
DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431
DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000
DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745
DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402
DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848
DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429
DHL Service amp Rate Guide 2018 Malaysia
SERVICES3
EXPORT SERVICES DHL Express Worldwide
Our most popular product DHL Express Worldwide offers
an end of business day delivery service around the world for
pieces up to 70kg and shipments up to 1000kg
We deliver reliably and quickly to more global destinations
across a single integrated network than any other express
delivery company
DHL Express 1200
With DHL Express 1200 you will receive your shipments
before 12 noon on the next possible business day DHL
Express 1200 offers a money-back guarantee and allows for
heavier pieces up to 70kg and shipments up to 300kg
DHL Express 900 (1030 to the USA)
Our premium time-definite service offers a delivery before
900 (1030 to the USA) on lanes that guarantee either a
next or second business day delivery DHL Express 900 is
offered to the majority of business centers in Europe Asia
and the Americas DHL Express 900 features a money-
back guarantee and is suitable for pieces up to 30kg and
shipments up to 300kg
All our services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually
every country and territory Whether you need your shipments delivered at the start middle or end of a business day our
services offer full track-and-trace visibility so you always know where your shipments are
Our international services at a glance
DHL Express Worldwide
DHL Express 1200DHL Express 900 (1030 to the USA)
Service descriptionDelivery by the end of the next possible business day
Delivery before 12 noon on the next possible business day
Delivery before 900 (1030 to the USA) on the next possible business day
Money-back guarantee No Yes Yes
Countries and territories covered More than 220 88 27
Delivery attempts 2 2 2
Maximum piece weight (not on pallet) 70kg 70kg 30kg
Maximum piece dimensions (L x W x H) 120 x 80 x 80cmdagger 120 x 80 x 80cmdagger 120 x 80 x 80cmdagger
Pallets accepted Yes No No
Maximum pallet weight 1000kg na na
Maximum shipment weight 1000kg 300kg 300kg
Maximum pallet dimensions (L x W x H) 120 x 100 x 160cm na na
Additional terms and conditions apply ndash see dhlcommy for detailsdaggerPieces with a single base length up to 300cm are accepted Additional surcharges may apply
etc Applicable to all shipments valued in excess of EUR
500000
n Furs
n Jewellery and watches and with individual values in excess
of EUR 5000 The shipment must not exceed EUR 100000
PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a
credit card or by bank transfer You can open an account
with DHL Express to pay via bank transfer and all account
customers receive invoices on a pre-determined basis For
more details please get in touch with a Customer Service
Advisor at your local DHL Express office or go to
dhlcomenexpressshippingopen_account
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
SHIPPING TOOLS12
SHIPPING SOLUTIONS Making shipping easier
DHL Express offers a choice of electronic tools to suit even
the most demanding requirements We invest continually
in market-leading technologies to make it easier for you to
send your shipments around the world As a result you have
more time to focus on your business
Our electronic solutions cover online and offline options
as well as integrated solutions In addition we provide
industry-specific solutions tailored for the Life Sciences and
Technology sectors More information about our general
capabilities is provided on this page
dhlcom
Our website provides a comprehensive guide to DHL Express
shipping services as well as transport news service updates
and contact details To make doing business with us even
easier the site features interactive tools that include online
booking tracking and a volumetric weight calculator
MyDHL
MyDHL gives you access to all DHLrsquos online capabilities It
allows you to prepare your shipments arrange collections
store address details and use proactive tracking services
You can register online at mydhlcom and benefit from
online billing solutions eReturn and a lot more ndash all via a
single portal giving you access to one or more accounts
DHL eMailShip
DHL has created a set of reusable forms to make the
shipping process as quick and convenient as sending an
email DHL eMailShip is for any smart business that wants
time and cost savings when it comes to shipping
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function It is a Windows-based system which
is easy to use yet very powerful ndash enabling you to handle
everything from regular mailshots to multi-stage shipping
processes
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHLrsquos online shipping capabilities into your own website
warehouse or customer service application This provides
global shipment tracking while making it faster and easier
to access information about transit times rates and courier
bookings
Specific solutions
DHL offers additional capabilities for businesses requiring
more specialized solutions ndash for example its Medical Express
and Collect amp Return services For more information please
contact your DHL Account Manager or local Customer
Service team
On Demand Delivery
An innovative easy-to-use DHL Express service designed to
improve first-time delivery performance and enhance the
customer experience especially for private or residential
deliveries On Demand Delivery alert messages keep DHL
Receivers informed of shipment progress and scheduled
delivery And the On Demand Delivery website allows
Receivers to reschedule reroute release or conveniently
collect from a DHL Service Point Global availability ensures
consistent service standards and a harmonized user
experience for Receivers
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES13
CALCULATE THE PRICE OF YOUR SHIPMENT
1 Decide which service best suits your needs
(see page 3 for international services and page 4
for domestic services)
2 Weigh your shipment (see page 8 and dhlcom
volumetricweight)
3 Determine the rating zone of the origin or destination
(see pages 15 and 16)
4 Find the rate using the rating zone and weight of your
shipment (see page 17 for exports and page 19 for
imports)
Optional services View explanation How we charge Additional Charges inclusive of GST (MYR)
Duties and Taxes Paid Per shipment 8480
Dedicated Pickup Per shipment Case by case with a minimum charge of 10600
Shipment Preparation Per shipment 10600
Dedicated Delivery Per shipment Case by case with a minimum charge of 21200
Weekend Delivery Per shipment 20000
Shipment Insurance By shipment value 5300 or 1 of stated shipment value if higher
Extended Liability Per shipment 2000
Direct Signature Per shipment 2650
GoGreen Climate Neutral By shipment weight 053 per kg
GoGreen Carbon Estimate Per report 51940
GoGreen Carbon Footprint Per annum 464280
OPTIONAL SERVICES
For a full list of optional services please visit your country website at dhlcommyoptional_services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES14
Surcharges View explanation How we charge Additional Charges inclusive of GST (MYR)
Fuel Surcharge Per shipment Variable
Remote AreaBy shipment weight
International Higher of 9010 or 180 per kgDomestic Higher of 1590 or 032 per kg
Additional Handling
Oversize piece Per piece 42400 (International) 13250 (Domestic)
Non-Stackable Pallet Per piece 77910 (International) 39220 (Domestic)
Dangerous Goods
Full Dangerous Goods Per shipment 41870
Lithium Batteries Section II (PI965) Per shipment 41870
Excepted Quantities Per shipment 2500
Dry Ice (UN1845) Per shipment 5300
Lithium Batteries
Lithium Batteries Section II (966 969) Per shipment 2650
Lithium Ion PI967 Lithium Metal PI970 Per shipment Free of charge
Address Correction Per shipment 5300 (International) 2650 (Domestic)
Data Entry Per shipment 1590
Security Charges
Elevated Risk Per shipment 9010
Restricted Destination Per shipment 13780
Customs servicesView explanation
How we charge Additional Charges inclusive of GST (MYR)
Disbursement Per shipment Higher of 5300 or 3 of total duties + GST
Broker Notification Per shipment 5300
Bonded Storage Per shipment and per kg per dayHigher of 1060 per shipment or 053 per kg charged after 3 working days
Bonded Transit Per shipment 37100
Release to Broker Per shipment 21200
CUSTOMS SERVICES
SURCHARGES
Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment
For a full list of surchargescustoms services please visit your country website at dhlcommysurcharges or dhlcommycustoms_services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES15
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Afghanistan H radic radicAlbania G radic radicAlgeria H radic radicAmerican Samoa H radic radicAndorra G radic radicAngola H radic radic radicAnguilla H radic radicAntigua H radic radicArgentina H radic radic radicArmenia G radic radicAruba H radic radicAustralia D radic radic radic radicAustria F radic radic radic radicAzerbaijan G radic radicBahamas H radic radicBahrain G radic Doc radicBangladesh F radic Doc radicBarbados H radic radicBelarus G radic radicBelgium F radic radic radic radicBelize H radic radicBenin H radic radic radicBermuda H radic radicBhutan C radic radicBolivia H radic radicBonaire H radic radicBosnia and Herzegovina G radic radicBotswana H radic radicBrazil H radic radic radicBrunei B radic radicBulgaria G radic radic radicBurkina Faso H radic radic radicBurundi H radic radicCambodia C radic radicCameroon H radic radic radicCanada E radic radic radicCanary Islands The H radic radicCape Verde H radic radicCayman Islands H radic radicCentral African Republic H radic radicChad H radic radicChile H radic radic radicChina 1 B radic radic radicChina 2 C radic radic radicColombia H radic radic radic radicComoros H radic radicCongo H radic radic radicCongo Democratic Rep of H radic radic radicCook Islands H radic radicCosta Rica H radic radicCote drsquoIvoire H radic radic radicCroatia G radic radicCuba H radic radicCuracao H radic radicCyprus G radic Doc radicCzech Republic The G radic radic radic radicDenmark F radic radic radic radicDjibouti H radic radicDominica H radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Dominican Republic H radic radicEast Timor H radic radicEcuador H radic Doc radicEgypt H radic radicEl Salvador H radic radicEritrea H radic radicEstonia G radic radic radicEthiopia H radic radicFalkland Islands H radic radicFaroe Islands H radic radicFiji H radic radicFinland F radic radic radicFrance F radic radic radic radicFrench Guyana H radic radicGabon H radic radic radicGambia H radic radicGeorgia G radic radicGermany F radic radic radic radicGhana H radic radicGibraltar G radic radic radicGreece G radic radic radicGreenland G radic radicGrenada H radic radicGuadeloupe H radic radicGuam H radic radicGuatemala H radic Doc radicGuernsey G radic radic Doc radicGuinea Republic H radic radicGuinea-Bissau H radic radicGuinea-Equatorial H radic radicGuyana (British) H radic radicHaiti H radic radicHonduras H radic radicHong Kong B radic radic radic radicHungary F radic radic radicIceland G radic radic radicIndia F radic Doc radicIndonesia B radic radic radicIran Islamic Rep of H radic radicIraq H radic radicIreland Rep of F radic radic radic radicIsrael H radic radicItaly F radic radic radic radicJamaica H radic radicJapan D radic radic radicJersey G radic radic Doc radicJordan G radic radicKazakhstan G radic radic radicKenya H radic radic radicKiribati H radic radicKorea DPR of (North) H radic radicKorea Rep of (South) D radic radic radicKosovo G radic radicKuwait G radic Doc radicKyrgyzstan G radic radicLao PDR C radic radicLatvia G radic radicLebanon H radic radic radicLesotho H radic radic
Doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES16
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic
Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES17
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
East Malaysia - add 10 to West Malaysia rates
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries
worldwide Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES19
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide
Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Express (Malaysia) Sdn Bhd
Level 27 Menara TM
Off Jalan Pantai Bahru
50672 Kuala Lumpur
Malaysia
For contact details of the DHL Express office
nearest to you please visit our website at dhlcommy
or call the customer service hotline on 1800 88 8388
Valid 1st January 2018
SERVICE CENTER ADDRESSES AND PHONE NUMBERS
DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200
DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001
DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873
DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100
DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127
DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222
DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360
DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893
DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088
DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561
DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431
DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000
DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745
DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402
DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848
DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429
etc Applicable to all shipments valued in excess of EUR
500000
n Furs
n Jewellery and watches and with individual values in excess
of EUR 5000 The shipment must not exceed EUR 100000
PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a
credit card or by bank transfer You can open an account
with DHL Express to pay via bank transfer and all account
customers receive invoices on a pre-determined basis For
more details please get in touch with a Customer Service
Advisor at your local DHL Express office or go to
dhlcomenexpressshippingopen_account
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
SHIPPING TOOLS12
SHIPPING SOLUTIONS Making shipping easier
DHL Express offers a choice of electronic tools to suit even
the most demanding requirements We invest continually
in market-leading technologies to make it easier for you to
send your shipments around the world As a result you have
more time to focus on your business
Our electronic solutions cover online and offline options
as well as integrated solutions In addition we provide
industry-specific solutions tailored for the Life Sciences and
Technology sectors More information about our general
capabilities is provided on this page
dhlcom
Our website provides a comprehensive guide to DHL Express
shipping services as well as transport news service updates
and contact details To make doing business with us even
easier the site features interactive tools that include online
booking tracking and a volumetric weight calculator
MyDHL
MyDHL gives you access to all DHLrsquos online capabilities It
allows you to prepare your shipments arrange collections
store address details and use proactive tracking services
You can register online at mydhlcom and benefit from
online billing solutions eReturn and a lot more ndash all via a
single portal giving you access to one or more accounts
DHL eMailShip
DHL has created a set of reusable forms to make the
shipping process as quick and convenient as sending an
email DHL eMailShip is for any smart business that wants
time and cost savings when it comes to shipping
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function It is a Windows-based system which
is easy to use yet very powerful ndash enabling you to handle
everything from regular mailshots to multi-stage shipping
processes
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHLrsquos online shipping capabilities into your own website
warehouse or customer service application This provides
global shipment tracking while making it faster and easier
to access information about transit times rates and courier
bookings
Specific solutions
DHL offers additional capabilities for businesses requiring
more specialized solutions ndash for example its Medical Express
and Collect amp Return services For more information please
contact your DHL Account Manager or local Customer
Service team
On Demand Delivery
An innovative easy-to-use DHL Express service designed to
improve first-time delivery performance and enhance the
customer experience especially for private or residential
deliveries On Demand Delivery alert messages keep DHL
Receivers informed of shipment progress and scheduled
delivery And the On Demand Delivery website allows
Receivers to reschedule reroute release or conveniently
collect from a DHL Service Point Global availability ensures
consistent service standards and a harmonized user
experience for Receivers
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES13
CALCULATE THE PRICE OF YOUR SHIPMENT
1 Decide which service best suits your needs
(see page 3 for international services and page 4
for domestic services)
2 Weigh your shipment (see page 8 and dhlcom
volumetricweight)
3 Determine the rating zone of the origin or destination
(see pages 15 and 16)
4 Find the rate using the rating zone and weight of your
shipment (see page 17 for exports and page 19 for
imports)
Optional services View explanation How we charge Additional Charges inclusive of GST (MYR)
Duties and Taxes Paid Per shipment 8480
Dedicated Pickup Per shipment Case by case with a minimum charge of 10600
Shipment Preparation Per shipment 10600
Dedicated Delivery Per shipment Case by case with a minimum charge of 21200
Weekend Delivery Per shipment 20000
Shipment Insurance By shipment value 5300 or 1 of stated shipment value if higher
Extended Liability Per shipment 2000
Direct Signature Per shipment 2650
GoGreen Climate Neutral By shipment weight 053 per kg
GoGreen Carbon Estimate Per report 51940
GoGreen Carbon Footprint Per annum 464280
OPTIONAL SERVICES
For a full list of optional services please visit your country website at dhlcommyoptional_services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES14
Surcharges View explanation How we charge Additional Charges inclusive of GST (MYR)
Fuel Surcharge Per shipment Variable
Remote AreaBy shipment weight
International Higher of 9010 or 180 per kgDomestic Higher of 1590 or 032 per kg
Additional Handling
Oversize piece Per piece 42400 (International) 13250 (Domestic)
Non-Stackable Pallet Per piece 77910 (International) 39220 (Domestic)
Dangerous Goods
Full Dangerous Goods Per shipment 41870
Lithium Batteries Section II (PI965) Per shipment 41870
Excepted Quantities Per shipment 2500
Dry Ice (UN1845) Per shipment 5300
Lithium Batteries
Lithium Batteries Section II (966 969) Per shipment 2650
Lithium Ion PI967 Lithium Metal PI970 Per shipment Free of charge
Address Correction Per shipment 5300 (International) 2650 (Domestic)
Data Entry Per shipment 1590
Security Charges
Elevated Risk Per shipment 9010
Restricted Destination Per shipment 13780
Customs servicesView explanation
How we charge Additional Charges inclusive of GST (MYR)
Disbursement Per shipment Higher of 5300 or 3 of total duties + GST
Broker Notification Per shipment 5300
Bonded Storage Per shipment and per kg per dayHigher of 1060 per shipment or 053 per kg charged after 3 working days
Bonded Transit Per shipment 37100
Release to Broker Per shipment 21200
CUSTOMS SERVICES
SURCHARGES
Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment
For a full list of surchargescustoms services please visit your country website at dhlcommysurcharges or dhlcommycustoms_services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES15
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Afghanistan H radic radicAlbania G radic radicAlgeria H radic radicAmerican Samoa H radic radicAndorra G radic radicAngola H radic radic radicAnguilla H radic radicAntigua H radic radicArgentina H radic radic radicArmenia G radic radicAruba H radic radicAustralia D radic radic radic radicAustria F radic radic radic radicAzerbaijan G radic radicBahamas H radic radicBahrain G radic Doc radicBangladesh F radic Doc radicBarbados H radic radicBelarus G radic radicBelgium F radic radic radic radicBelize H radic radicBenin H radic radic radicBermuda H radic radicBhutan C radic radicBolivia H radic radicBonaire H radic radicBosnia and Herzegovina G radic radicBotswana H radic radicBrazil H radic radic radicBrunei B radic radicBulgaria G radic radic radicBurkina Faso H radic radic radicBurundi H radic radicCambodia C radic radicCameroon H radic radic radicCanada E radic radic radicCanary Islands The H radic radicCape Verde H radic radicCayman Islands H radic radicCentral African Republic H radic radicChad H radic radicChile H radic radic radicChina 1 B radic radic radicChina 2 C radic radic radicColombia H radic radic radic radicComoros H radic radicCongo H radic radic radicCongo Democratic Rep of H radic radic radicCook Islands H radic radicCosta Rica H radic radicCote drsquoIvoire H radic radic radicCroatia G radic radicCuba H radic radicCuracao H radic radicCyprus G radic Doc radicCzech Republic The G radic radic radic radicDenmark F radic radic radic radicDjibouti H radic radicDominica H radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Dominican Republic H radic radicEast Timor H radic radicEcuador H radic Doc radicEgypt H radic radicEl Salvador H radic radicEritrea H radic radicEstonia G radic radic radicEthiopia H radic radicFalkland Islands H radic radicFaroe Islands H radic radicFiji H radic radicFinland F radic radic radicFrance F radic radic radic radicFrench Guyana H radic radicGabon H radic radic radicGambia H radic radicGeorgia G radic radicGermany F radic radic radic radicGhana H radic radicGibraltar G radic radic radicGreece G radic radic radicGreenland G radic radicGrenada H radic radicGuadeloupe H radic radicGuam H radic radicGuatemala H radic Doc radicGuernsey G radic radic Doc radicGuinea Republic H radic radicGuinea-Bissau H radic radicGuinea-Equatorial H radic radicGuyana (British) H radic radicHaiti H radic radicHonduras H radic radicHong Kong B radic radic radic radicHungary F radic radic radicIceland G radic radic radicIndia F radic Doc radicIndonesia B radic radic radicIran Islamic Rep of H radic radicIraq H radic radicIreland Rep of F radic radic radic radicIsrael H radic radicItaly F radic radic radic radicJamaica H radic radicJapan D radic radic radicJersey G radic radic Doc radicJordan G radic radicKazakhstan G radic radic radicKenya H radic radic radicKiribati H radic radicKorea DPR of (North) H radic radicKorea Rep of (South) D radic radic radicKosovo G radic radicKuwait G radic Doc radicKyrgyzstan G radic radicLao PDR C radic radicLatvia G radic radicLebanon H radic radic radicLesotho H radic radic
Doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES16
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic
Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES17
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
East Malaysia - add 10 to West Malaysia rates
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries
worldwide Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES19
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide
Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Express (Malaysia) Sdn Bhd
Level 27 Menara TM
Off Jalan Pantai Bahru
50672 Kuala Lumpur
Malaysia
For contact details of the DHL Express office
nearest to you please visit our website at dhlcommy
or call the customer service hotline on 1800 88 8388
Valid 1st January 2018
SERVICE CENTER ADDRESSES AND PHONE NUMBERS
DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200
DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001
DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873
DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100
DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127
DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222
DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360
DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893
DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088
DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561
DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431
DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000
DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745
DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402
DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848
DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429
etc Applicable to all shipments valued in excess of EUR
500000
n Furs
n Jewellery and watches and with individual values in excess
of EUR 5000 The shipment must not exceed EUR 100000
PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a
credit card or by bank transfer You can open an account
with DHL Express to pay via bank transfer and all account
customers receive invoices on a pre-determined basis For
more details please get in touch with a Customer Service
Advisor at your local DHL Express office or go to
dhlcomenexpressshippingopen_account
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
SHIPPING TOOLS12
SHIPPING SOLUTIONS Making shipping easier
DHL Express offers a choice of electronic tools to suit even
the most demanding requirements We invest continually
in market-leading technologies to make it easier for you to
send your shipments around the world As a result you have
more time to focus on your business
Our electronic solutions cover online and offline options
as well as integrated solutions In addition we provide
industry-specific solutions tailored for the Life Sciences and
Technology sectors More information about our general
capabilities is provided on this page
dhlcom
Our website provides a comprehensive guide to DHL Express
shipping services as well as transport news service updates
and contact details To make doing business with us even
easier the site features interactive tools that include online
booking tracking and a volumetric weight calculator
MyDHL
MyDHL gives you access to all DHLrsquos online capabilities It
allows you to prepare your shipments arrange collections
store address details and use proactive tracking services
You can register online at mydhlcom and benefit from
online billing solutions eReturn and a lot more ndash all via a
single portal giving you access to one or more accounts
DHL eMailShip
DHL has created a set of reusable forms to make the
shipping process as quick and convenient as sending an
email DHL eMailShip is for any smart business that wants
time and cost savings when it comes to shipping
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function It is a Windows-based system which
is easy to use yet very powerful ndash enabling you to handle
everything from regular mailshots to multi-stage shipping
processes
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHLrsquos online shipping capabilities into your own website
warehouse or customer service application This provides
global shipment tracking while making it faster and easier
to access information about transit times rates and courier
bookings
Specific solutions
DHL offers additional capabilities for businesses requiring
more specialized solutions ndash for example its Medical Express
and Collect amp Return services For more information please
contact your DHL Account Manager or local Customer
Service team
On Demand Delivery
An innovative easy-to-use DHL Express service designed to
improve first-time delivery performance and enhance the
customer experience especially for private or residential
deliveries On Demand Delivery alert messages keep DHL
Receivers informed of shipment progress and scheduled
delivery And the On Demand Delivery website allows
Receivers to reschedule reroute release or conveniently
collect from a DHL Service Point Global availability ensures
consistent service standards and a harmonized user
experience for Receivers
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES13
CALCULATE THE PRICE OF YOUR SHIPMENT
1 Decide which service best suits your needs
(see page 3 for international services and page 4
for domestic services)
2 Weigh your shipment (see page 8 and dhlcom
volumetricweight)
3 Determine the rating zone of the origin or destination
(see pages 15 and 16)
4 Find the rate using the rating zone and weight of your
shipment (see page 17 for exports and page 19 for
imports)
Optional services View explanation How we charge Additional Charges inclusive of GST (MYR)
Duties and Taxes Paid Per shipment 8480
Dedicated Pickup Per shipment Case by case with a minimum charge of 10600
Shipment Preparation Per shipment 10600
Dedicated Delivery Per shipment Case by case with a minimum charge of 21200
Weekend Delivery Per shipment 20000
Shipment Insurance By shipment value 5300 or 1 of stated shipment value if higher
Extended Liability Per shipment 2000
Direct Signature Per shipment 2650
GoGreen Climate Neutral By shipment weight 053 per kg
GoGreen Carbon Estimate Per report 51940
GoGreen Carbon Footprint Per annum 464280
OPTIONAL SERVICES
For a full list of optional services please visit your country website at dhlcommyoptional_services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES14
Surcharges View explanation How we charge Additional Charges inclusive of GST (MYR)
Fuel Surcharge Per shipment Variable
Remote AreaBy shipment weight
International Higher of 9010 or 180 per kgDomestic Higher of 1590 or 032 per kg
Additional Handling
Oversize piece Per piece 42400 (International) 13250 (Domestic)
Non-Stackable Pallet Per piece 77910 (International) 39220 (Domestic)
Dangerous Goods
Full Dangerous Goods Per shipment 41870
Lithium Batteries Section II (PI965) Per shipment 41870
Excepted Quantities Per shipment 2500
Dry Ice (UN1845) Per shipment 5300
Lithium Batteries
Lithium Batteries Section II (966 969) Per shipment 2650
Lithium Ion PI967 Lithium Metal PI970 Per shipment Free of charge
Address Correction Per shipment 5300 (International) 2650 (Domestic)
Data Entry Per shipment 1590
Security Charges
Elevated Risk Per shipment 9010
Restricted Destination Per shipment 13780
Customs servicesView explanation
How we charge Additional Charges inclusive of GST (MYR)
Disbursement Per shipment Higher of 5300 or 3 of total duties + GST
Broker Notification Per shipment 5300
Bonded Storage Per shipment and per kg per dayHigher of 1060 per shipment or 053 per kg charged after 3 working days
Bonded Transit Per shipment 37100
Release to Broker Per shipment 21200
CUSTOMS SERVICES
SURCHARGES
Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment
For a full list of surchargescustoms services please visit your country website at dhlcommysurcharges or dhlcommycustoms_services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES15
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Afghanistan H radic radicAlbania G radic radicAlgeria H radic radicAmerican Samoa H radic radicAndorra G radic radicAngola H radic radic radicAnguilla H radic radicAntigua H radic radicArgentina H radic radic radicArmenia G radic radicAruba H radic radicAustralia D radic radic radic radicAustria F radic radic radic radicAzerbaijan G radic radicBahamas H radic radicBahrain G radic Doc radicBangladesh F radic Doc radicBarbados H radic radicBelarus G radic radicBelgium F radic radic radic radicBelize H radic radicBenin H radic radic radicBermuda H radic radicBhutan C radic radicBolivia H radic radicBonaire H radic radicBosnia and Herzegovina G radic radicBotswana H radic radicBrazil H radic radic radicBrunei B radic radicBulgaria G radic radic radicBurkina Faso H radic radic radicBurundi H radic radicCambodia C radic radicCameroon H radic radic radicCanada E radic radic radicCanary Islands The H radic radicCape Verde H radic radicCayman Islands H radic radicCentral African Republic H radic radicChad H radic radicChile H radic radic radicChina 1 B radic radic radicChina 2 C radic radic radicColombia H radic radic radic radicComoros H radic radicCongo H radic radic radicCongo Democratic Rep of H radic radic radicCook Islands H radic radicCosta Rica H radic radicCote drsquoIvoire H radic radic radicCroatia G radic radicCuba H radic radicCuracao H radic radicCyprus G radic Doc radicCzech Republic The G radic radic radic radicDenmark F radic radic radic radicDjibouti H radic radicDominica H radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Dominican Republic H radic radicEast Timor H radic radicEcuador H radic Doc radicEgypt H radic radicEl Salvador H radic radicEritrea H radic radicEstonia G radic radic radicEthiopia H radic radicFalkland Islands H radic radicFaroe Islands H radic radicFiji H radic radicFinland F radic radic radicFrance F radic radic radic radicFrench Guyana H radic radicGabon H radic radic radicGambia H radic radicGeorgia G radic radicGermany F radic radic radic radicGhana H radic radicGibraltar G radic radic radicGreece G radic radic radicGreenland G radic radicGrenada H radic radicGuadeloupe H radic radicGuam H radic radicGuatemala H radic Doc radicGuernsey G radic radic Doc radicGuinea Republic H radic radicGuinea-Bissau H radic radicGuinea-Equatorial H radic radicGuyana (British) H radic radicHaiti H radic radicHonduras H radic radicHong Kong B radic radic radic radicHungary F radic radic radicIceland G radic radic radicIndia F radic Doc radicIndonesia B radic radic radicIran Islamic Rep of H radic radicIraq H radic radicIreland Rep of F radic radic radic radicIsrael H radic radicItaly F radic radic radic radicJamaica H radic radicJapan D radic radic radicJersey G radic radic Doc radicJordan G radic radicKazakhstan G radic radic radicKenya H radic radic radicKiribati H radic radicKorea DPR of (North) H radic radicKorea Rep of (South) D radic radic radicKosovo G radic radicKuwait G radic Doc radicKyrgyzstan G radic radicLao PDR C radic radicLatvia G radic radicLebanon H radic radic radicLesotho H radic radic
Doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES16
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic
Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES17
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
East Malaysia - add 10 to West Malaysia rates
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries
worldwide Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES19
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide
Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Express (Malaysia) Sdn Bhd
Level 27 Menara TM
Off Jalan Pantai Bahru
50672 Kuala Lumpur
Malaysia
For contact details of the DHL Express office
nearest to you please visit our website at dhlcommy
or call the customer service hotline on 1800 88 8388
Valid 1st January 2018
SERVICE CENTER ADDRESSES AND PHONE NUMBERS
DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200
DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001
DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873
DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100
DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127
DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222
DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360
DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893
DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088
DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561
DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431
DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000
DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745
DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402
DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848
DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429
etc Applicable to all shipments valued in excess of EUR
500000
n Furs
n Jewellery and watches and with individual values in excess
of EUR 5000 The shipment must not exceed EUR 100000
PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a
credit card or by bank transfer You can open an account
with DHL Express to pay via bank transfer and all account
customers receive invoices on a pre-determined basis For
more details please get in touch with a Customer Service
Advisor at your local DHL Express office or go to
dhlcomenexpressshippingopen_account
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
SHIPPING TOOLS12
SHIPPING SOLUTIONS Making shipping easier
DHL Express offers a choice of electronic tools to suit even
the most demanding requirements We invest continually
in market-leading technologies to make it easier for you to
send your shipments around the world As a result you have
more time to focus on your business
Our electronic solutions cover online and offline options
as well as integrated solutions In addition we provide
industry-specific solutions tailored for the Life Sciences and
Technology sectors More information about our general
capabilities is provided on this page
dhlcom
Our website provides a comprehensive guide to DHL Express
shipping services as well as transport news service updates
and contact details To make doing business with us even
easier the site features interactive tools that include online
booking tracking and a volumetric weight calculator
MyDHL
MyDHL gives you access to all DHLrsquos online capabilities It
allows you to prepare your shipments arrange collections
store address details and use proactive tracking services
You can register online at mydhlcom and benefit from
online billing solutions eReturn and a lot more ndash all via a
single portal giving you access to one or more accounts
DHL eMailShip
DHL has created a set of reusable forms to make the
shipping process as quick and convenient as sending an
email DHL eMailShip is for any smart business that wants
time and cost savings when it comes to shipping
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function It is a Windows-based system which
is easy to use yet very powerful ndash enabling you to handle
everything from regular mailshots to multi-stage shipping
processes
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHLrsquos online shipping capabilities into your own website
warehouse or customer service application This provides
global shipment tracking while making it faster and easier
to access information about transit times rates and courier
bookings
Specific solutions
DHL offers additional capabilities for businesses requiring
more specialized solutions ndash for example its Medical Express
and Collect amp Return services For more information please
contact your DHL Account Manager or local Customer
Service team
On Demand Delivery
An innovative easy-to-use DHL Express service designed to
improve first-time delivery performance and enhance the
customer experience especially for private or residential
deliveries On Demand Delivery alert messages keep DHL
Receivers informed of shipment progress and scheduled
delivery And the On Demand Delivery website allows
Receivers to reschedule reroute release or conveniently
collect from a DHL Service Point Global availability ensures
consistent service standards and a harmonized user
experience for Receivers
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES13
CALCULATE THE PRICE OF YOUR SHIPMENT
1 Decide which service best suits your needs
(see page 3 for international services and page 4
for domestic services)
2 Weigh your shipment (see page 8 and dhlcom
volumetricweight)
3 Determine the rating zone of the origin or destination
(see pages 15 and 16)
4 Find the rate using the rating zone and weight of your
shipment (see page 17 for exports and page 19 for
imports)
Optional services View explanation How we charge Additional Charges inclusive of GST (MYR)
Duties and Taxes Paid Per shipment 8480
Dedicated Pickup Per shipment Case by case with a minimum charge of 10600
Shipment Preparation Per shipment 10600
Dedicated Delivery Per shipment Case by case with a minimum charge of 21200
Weekend Delivery Per shipment 20000
Shipment Insurance By shipment value 5300 or 1 of stated shipment value if higher
Extended Liability Per shipment 2000
Direct Signature Per shipment 2650
GoGreen Climate Neutral By shipment weight 053 per kg
GoGreen Carbon Estimate Per report 51940
GoGreen Carbon Footprint Per annum 464280
OPTIONAL SERVICES
For a full list of optional services please visit your country website at dhlcommyoptional_services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES14
Surcharges View explanation How we charge Additional Charges inclusive of GST (MYR)
Fuel Surcharge Per shipment Variable
Remote AreaBy shipment weight
International Higher of 9010 or 180 per kgDomestic Higher of 1590 or 032 per kg
Additional Handling
Oversize piece Per piece 42400 (International) 13250 (Domestic)
Non-Stackable Pallet Per piece 77910 (International) 39220 (Domestic)
Dangerous Goods
Full Dangerous Goods Per shipment 41870
Lithium Batteries Section II (PI965) Per shipment 41870
Excepted Quantities Per shipment 2500
Dry Ice (UN1845) Per shipment 5300
Lithium Batteries
Lithium Batteries Section II (966 969) Per shipment 2650
Lithium Ion PI967 Lithium Metal PI970 Per shipment Free of charge
Address Correction Per shipment 5300 (International) 2650 (Domestic)
Data Entry Per shipment 1590
Security Charges
Elevated Risk Per shipment 9010
Restricted Destination Per shipment 13780
Customs servicesView explanation
How we charge Additional Charges inclusive of GST (MYR)
Disbursement Per shipment Higher of 5300 or 3 of total duties + GST
Broker Notification Per shipment 5300
Bonded Storage Per shipment and per kg per dayHigher of 1060 per shipment or 053 per kg charged after 3 working days
Bonded Transit Per shipment 37100
Release to Broker Per shipment 21200
CUSTOMS SERVICES
SURCHARGES
Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment
For a full list of surchargescustoms services please visit your country website at dhlcommysurcharges or dhlcommycustoms_services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES15
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Afghanistan H radic radicAlbania G radic radicAlgeria H radic radicAmerican Samoa H radic radicAndorra G radic radicAngola H radic radic radicAnguilla H radic radicAntigua H radic radicArgentina H radic radic radicArmenia G radic radicAruba H radic radicAustralia D radic radic radic radicAustria F radic radic radic radicAzerbaijan G radic radicBahamas H radic radicBahrain G radic Doc radicBangladesh F radic Doc radicBarbados H radic radicBelarus G radic radicBelgium F radic radic radic radicBelize H radic radicBenin H radic radic radicBermuda H radic radicBhutan C radic radicBolivia H radic radicBonaire H radic radicBosnia and Herzegovina G radic radicBotswana H radic radicBrazil H radic radic radicBrunei B radic radicBulgaria G radic radic radicBurkina Faso H radic radic radicBurundi H radic radicCambodia C radic radicCameroon H radic radic radicCanada E radic radic radicCanary Islands The H radic radicCape Verde H radic radicCayman Islands H radic radicCentral African Republic H radic radicChad H radic radicChile H radic radic radicChina 1 B radic radic radicChina 2 C radic radic radicColombia H radic radic radic radicComoros H radic radicCongo H radic radic radicCongo Democratic Rep of H radic radic radicCook Islands H radic radicCosta Rica H radic radicCote drsquoIvoire H radic radic radicCroatia G radic radicCuba H radic radicCuracao H radic radicCyprus G radic Doc radicCzech Republic The G radic radic radic radicDenmark F radic radic radic radicDjibouti H radic radicDominica H radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Dominican Republic H radic radicEast Timor H radic radicEcuador H radic Doc radicEgypt H radic radicEl Salvador H radic radicEritrea H radic radicEstonia G radic radic radicEthiopia H radic radicFalkland Islands H radic radicFaroe Islands H radic radicFiji H radic radicFinland F radic radic radicFrance F radic radic radic radicFrench Guyana H radic radicGabon H radic radic radicGambia H radic radicGeorgia G radic radicGermany F radic radic radic radicGhana H radic radicGibraltar G radic radic radicGreece G radic radic radicGreenland G radic radicGrenada H radic radicGuadeloupe H radic radicGuam H radic radicGuatemala H radic Doc radicGuernsey G radic radic Doc radicGuinea Republic H radic radicGuinea-Bissau H radic radicGuinea-Equatorial H radic radicGuyana (British) H radic radicHaiti H radic radicHonduras H radic radicHong Kong B radic radic radic radicHungary F radic radic radicIceland G radic radic radicIndia F radic Doc radicIndonesia B radic radic radicIran Islamic Rep of H radic radicIraq H radic radicIreland Rep of F radic radic radic radicIsrael H radic radicItaly F radic radic radic radicJamaica H radic radicJapan D radic radic radicJersey G radic radic Doc radicJordan G radic radicKazakhstan G radic radic radicKenya H radic radic radicKiribati H radic radicKorea DPR of (North) H radic radicKorea Rep of (South) D radic radic radicKosovo G radic radicKuwait G radic Doc radicKyrgyzstan G radic radicLao PDR C radic radicLatvia G radic radicLebanon H radic radic radicLesotho H radic radic
Doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES16
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic
Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES17
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
East Malaysia - add 10 to West Malaysia rates
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries
worldwide Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES19
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide
Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Express (Malaysia) Sdn Bhd
Level 27 Menara TM
Off Jalan Pantai Bahru
50672 Kuala Lumpur
Malaysia
For contact details of the DHL Express office
nearest to you please visit our website at dhlcommy
or call the customer service hotline on 1800 88 8388
Valid 1st January 2018
SERVICE CENTER ADDRESSES AND PHONE NUMBERS
DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200
DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001
DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873
DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100
DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127
DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222
DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360
DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893
DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088
DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561
DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431
DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000
DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745
DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402
DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848
DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429
etc Applicable to all shipments valued in excess of EUR
500000
n Furs
n Jewellery and watches and with individual values in excess
of EUR 5000 The shipment must not exceed EUR 100000
PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a
credit card or by bank transfer You can open an account
with DHL Express to pay via bank transfer and all account
customers receive invoices on a pre-determined basis For
more details please get in touch with a Customer Service
Advisor at your local DHL Express office or go to
dhlcomenexpressshippingopen_account
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
SHIPPING TOOLS12
SHIPPING SOLUTIONS Making shipping easier
DHL Express offers a choice of electronic tools to suit even
the most demanding requirements We invest continually
in market-leading technologies to make it easier for you to
send your shipments around the world As a result you have
more time to focus on your business
Our electronic solutions cover online and offline options
as well as integrated solutions In addition we provide
industry-specific solutions tailored for the Life Sciences and
Technology sectors More information about our general
capabilities is provided on this page
dhlcom
Our website provides a comprehensive guide to DHL Express
shipping services as well as transport news service updates
and contact details To make doing business with us even
easier the site features interactive tools that include online
booking tracking and a volumetric weight calculator
MyDHL
MyDHL gives you access to all DHLrsquos online capabilities It
allows you to prepare your shipments arrange collections
store address details and use proactive tracking services
You can register online at mydhlcom and benefit from
online billing solutions eReturn and a lot more ndash all via a
single portal giving you access to one or more accounts
DHL eMailShip
DHL has created a set of reusable forms to make the
shipping process as quick and convenient as sending an
email DHL eMailShip is for any smart business that wants
time and cost savings when it comes to shipping
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function It is a Windows-based system which
is easy to use yet very powerful ndash enabling you to handle
everything from regular mailshots to multi-stage shipping
processes
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHLrsquos online shipping capabilities into your own website
warehouse or customer service application This provides
global shipment tracking while making it faster and easier
to access information about transit times rates and courier
bookings
Specific solutions
DHL offers additional capabilities for businesses requiring
more specialized solutions ndash for example its Medical Express
and Collect amp Return services For more information please
contact your DHL Account Manager or local Customer
Service team
On Demand Delivery
An innovative easy-to-use DHL Express service designed to
improve first-time delivery performance and enhance the
customer experience especially for private or residential
deliveries On Demand Delivery alert messages keep DHL
Receivers informed of shipment progress and scheduled
delivery And the On Demand Delivery website allows
Receivers to reschedule reroute release or conveniently
collect from a DHL Service Point Global availability ensures
consistent service standards and a harmonized user
experience for Receivers
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES13
CALCULATE THE PRICE OF YOUR SHIPMENT
1 Decide which service best suits your needs
(see page 3 for international services and page 4
for domestic services)
2 Weigh your shipment (see page 8 and dhlcom
volumetricweight)
3 Determine the rating zone of the origin or destination
(see pages 15 and 16)
4 Find the rate using the rating zone and weight of your
shipment (see page 17 for exports and page 19 for
imports)
Optional services View explanation How we charge Additional Charges inclusive of GST (MYR)
Duties and Taxes Paid Per shipment 8480
Dedicated Pickup Per shipment Case by case with a minimum charge of 10600
Shipment Preparation Per shipment 10600
Dedicated Delivery Per shipment Case by case with a minimum charge of 21200
Weekend Delivery Per shipment 20000
Shipment Insurance By shipment value 5300 or 1 of stated shipment value if higher
Extended Liability Per shipment 2000
Direct Signature Per shipment 2650
GoGreen Climate Neutral By shipment weight 053 per kg
GoGreen Carbon Estimate Per report 51940
GoGreen Carbon Footprint Per annum 464280
OPTIONAL SERVICES
For a full list of optional services please visit your country website at dhlcommyoptional_services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES14
Surcharges View explanation How we charge Additional Charges inclusive of GST (MYR)
Fuel Surcharge Per shipment Variable
Remote AreaBy shipment weight
International Higher of 9010 or 180 per kgDomestic Higher of 1590 or 032 per kg
Additional Handling
Oversize piece Per piece 42400 (International) 13250 (Domestic)
Non-Stackable Pallet Per piece 77910 (International) 39220 (Domestic)
Dangerous Goods
Full Dangerous Goods Per shipment 41870
Lithium Batteries Section II (PI965) Per shipment 41870
Excepted Quantities Per shipment 2500
Dry Ice (UN1845) Per shipment 5300
Lithium Batteries
Lithium Batteries Section II (966 969) Per shipment 2650
Lithium Ion PI967 Lithium Metal PI970 Per shipment Free of charge
Address Correction Per shipment 5300 (International) 2650 (Domestic)
Data Entry Per shipment 1590
Security Charges
Elevated Risk Per shipment 9010
Restricted Destination Per shipment 13780
Customs servicesView explanation
How we charge Additional Charges inclusive of GST (MYR)
Disbursement Per shipment Higher of 5300 or 3 of total duties + GST
Broker Notification Per shipment 5300
Bonded Storage Per shipment and per kg per dayHigher of 1060 per shipment or 053 per kg charged after 3 working days
Bonded Transit Per shipment 37100
Release to Broker Per shipment 21200
CUSTOMS SERVICES
SURCHARGES
Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment
For a full list of surchargescustoms services please visit your country website at dhlcommysurcharges or dhlcommycustoms_services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES15
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Afghanistan H radic radicAlbania G radic radicAlgeria H radic radicAmerican Samoa H radic radicAndorra G radic radicAngola H radic radic radicAnguilla H radic radicAntigua H radic radicArgentina H radic radic radicArmenia G radic radicAruba H radic radicAustralia D radic radic radic radicAustria F radic radic radic radicAzerbaijan G radic radicBahamas H radic radicBahrain G radic Doc radicBangladesh F radic Doc radicBarbados H radic radicBelarus G radic radicBelgium F radic radic radic radicBelize H radic radicBenin H radic radic radicBermuda H radic radicBhutan C radic radicBolivia H radic radicBonaire H radic radicBosnia and Herzegovina G radic radicBotswana H radic radicBrazil H radic radic radicBrunei B radic radicBulgaria G radic radic radicBurkina Faso H radic radic radicBurundi H radic radicCambodia C radic radicCameroon H radic radic radicCanada E radic radic radicCanary Islands The H radic radicCape Verde H radic radicCayman Islands H radic radicCentral African Republic H radic radicChad H radic radicChile H radic radic radicChina 1 B radic radic radicChina 2 C radic radic radicColombia H radic radic radic radicComoros H radic radicCongo H radic radic radicCongo Democratic Rep of H radic radic radicCook Islands H radic radicCosta Rica H radic radicCote drsquoIvoire H radic radic radicCroatia G radic radicCuba H radic radicCuracao H radic radicCyprus G radic Doc radicCzech Republic The G radic radic radic radicDenmark F radic radic radic radicDjibouti H radic radicDominica H radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Dominican Republic H radic radicEast Timor H radic radicEcuador H radic Doc radicEgypt H radic radicEl Salvador H radic radicEritrea H radic radicEstonia G radic radic radicEthiopia H radic radicFalkland Islands H radic radicFaroe Islands H radic radicFiji H radic radicFinland F radic radic radicFrance F radic radic radic radicFrench Guyana H radic radicGabon H radic radic radicGambia H radic radicGeorgia G radic radicGermany F radic radic radic radicGhana H radic radicGibraltar G radic radic radicGreece G radic radic radicGreenland G radic radicGrenada H radic radicGuadeloupe H radic radicGuam H radic radicGuatemala H radic Doc radicGuernsey G radic radic Doc radicGuinea Republic H radic radicGuinea-Bissau H radic radicGuinea-Equatorial H radic radicGuyana (British) H radic radicHaiti H radic radicHonduras H radic radicHong Kong B radic radic radic radicHungary F radic radic radicIceland G radic radic radicIndia F radic Doc radicIndonesia B radic radic radicIran Islamic Rep of H radic radicIraq H radic radicIreland Rep of F radic radic radic radicIsrael H radic radicItaly F radic radic radic radicJamaica H radic radicJapan D radic radic radicJersey G radic radic Doc radicJordan G radic radicKazakhstan G radic radic radicKenya H radic radic radicKiribati H radic radicKorea DPR of (North) H radic radicKorea Rep of (South) D radic radic radicKosovo G radic radicKuwait G radic Doc radicKyrgyzstan G radic radicLao PDR C radic radicLatvia G radic radicLebanon H radic radic radicLesotho H radic radic
Doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES16
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic
Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES17
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
East Malaysia - add 10 to West Malaysia rates
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries
worldwide Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES19
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide
Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Express (Malaysia) Sdn Bhd
Level 27 Menara TM
Off Jalan Pantai Bahru
50672 Kuala Lumpur
Malaysia
For contact details of the DHL Express office
nearest to you please visit our website at dhlcommy
or call the customer service hotline on 1800 88 8388
Valid 1st January 2018
SERVICE CENTER ADDRESSES AND PHONE NUMBERS
DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200
DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001
DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873
DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100
DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127
DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222
DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360
DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893
DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088
DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561
DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431
DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000
DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745
DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402
DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848
DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429
DHL Service amp Rate Guide 2018 Malaysia
HOW TO SHIP WITH DHL EXPRESS
8
PREPARING YOUR SHIPMENTShipment weight
If you are sending a large but lightweight shipment where
its volumetric weight exceeds its actual weight the cost of
the shipment is calculated on the space your consignment
takes up on the aircraft This is a standard IATA method To
calculate the volumetric weight of your shipment simply
multiply the length by height by width in centimetres then
divide the total sum by 5000
Documentation required
Waybill
All shipments sent with DHL Express need to have a fully
completed DHL waybill or label securely attached to each
piece This will enable the successful movement of your
shipment through the DHL network Each waybill or label is
individually numbered to allow you to track your shipment
from collection through to delivery Your shipment may also
need to be accompanied by customs documentation such
as a commercial or proforma invoice as well as additional
paperwork depending on the contents and value of the
shipment and the country you are sending to
Invoice
A commercial or proforma invoice is required when sending
non-document shipments to countries and territories outside
your origin country or customs union This is essentially a
declaration containing all the details of a transaction and
is used by customs authorities to assess if duties or taxes
are payable A commercial invoice is used when goods are
part of a commercial transaction or intended for resale
A proforma invoice is used when sending goods of no
commercial value (for example when sending samples)
Height
WidthLength
Preparing your shipment Packaging your shipment Paying for your shipment
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
HOW TO SHIP WITH DHL EXPRESS
9
Your invoice will require the following details
1 Bank details
These are the bank details that will be used for the
transaction between the seller and buyer These details are
not required for non-commercialproforma invoices
2 Description
Generic or broad descriptions are no longer permitted and
are likely to cause delays Descriptions should include the
items how many there are what they are made of and
what they will be used for For example describing items
as lsquosamplesrsquo lsquopartsrsquo or lsquosparesrsquo is not acceptable for customs
classification safety and security reasons
3 Commodity code
This is the product identification code used by the exporting
country to classify the goods to be exported It assists
clearance and avoids delays
4 Country of manufactureorigin
This relates to the place of manufacture not the country of
export If items are manufactured in more than one country
please list the origins
5 Total declared value
This is the total value of the transaction for customs
purposes based on the Incoterm selected The total declared
value should include freight and insurance charges if the
seller is responsible for these two elements
6 Type of export
The options are (1) Permanent (2) Temporary and
(3) Repair amp Return
7 Incoterms
Insert the Incoterm that best describes the terms of the
transaction For example DAP (Delivered At Place)
8 Reason for export
This could be For Sale For Repair After Repair Gift
Sample Personal Use Not For Resale Replacement
Intercompany Transfer or Personal Effects
Preparing your shipment Packaging your shipment Paying for your shipment
ExporterTax IDVAT No
Commercial Invoice
Bank details Date
Waybill number
Invoice no
Exporter code
Importer (Bill to) Receiver if different from Importer
Tax IDVAT No
Shipment reference
Full description of goods
Commodity code
Item quantity
Unit value[Currency]
Subtotal value[Currency]
Net weight
Country of manufactureorigin
Freight
Insurance
Total declared valuecurrency Total net weight kg(s)
Total Pieces Total gross weight kg(s)
Type of export
Incoterms
Reason for export
IWe hereby certify that the information contained in this invoice is true and correct and that the contents of the shipments are as stated above
Position in company Signature
Company stamp
1
2 3 4
5
6
7
8
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
HOW TO SHIP WITH DHL EXPRESS
10
Preparing your shipment Packaging your shipment Paying for your shipment
PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely
through the DHL Express global network it is important that
they are packaged and labeled correctly
Packaging guidelines
n If you are re-using envelopes or boxes please ensure that
old labels and markings are removed
n Securely fix the waybill to the shipment The waybill can
be thought of as the shipmentrsquos airline ticket and it will
delay delivery if it becomes separated from your shipment
n The barcodes on the waybill are scanned at numerous points
during your shipmentrsquos journey Please ensure the barcode
is flat and not covered by tape shrinkwrap or strapping
n Place the waybill on the top or side of your shipment
and please ensure it does not overlap the corners or
edges of boxes
n Use adequate protective wrapping for fragile or delicate
items and ensure they are packed as far away as possible
from the corners of boxes
n To prevent injury to our employees please pay special
attention to the packaging of sharp items There should not
be any possibility of the contents piercing the packaging
n Any individual pieces over 70kg should be placed on a
pallet If you are sending a multi-piece shipment it is not
necessary to place the individual pieces on a pallet unless
they exceed 70kg For example a shipment comprising
four 25kg pieces does not have to be placed on a pallet
DHL packaging
We offer a range of high-quality DHL-branded packaging
items suitable for shipping items of all shapes and sizes
The items available include
n Flyer bags
n Cardboard document envelopes
n Boxes in a range of sizes
n Tubes
For more information on the range of packaging available
please contact your DHL Account Manager or local Customer
Service team
Prohibited and Restricted Goods
Prohibited Items
The following items will NOT be accepted for carriage
by DHL This list includes items which are prohibited for
carriage by any law regulation or statute of any federal
state or local government of any country from to or
through which the items may be carried For international
carriage there may be additional prohibited items specified
by the country of destination DHL may at its sole discretion
refuse to carry other items not listed below
n All Samsung Galaxy Note7 and Samsung Note7 devices
n Bullion (of any precious metal)
n Cash (legal tender ndash bank notes currency notes and coins)
n Complete firearms ammunition explosives explosive
devices
n Human remains or ashes
n Hunting (animal) trophies animal parts such as ivory
and sharks fin animal remains or ashes or animal by-
products and derived products not intended for human
consumption prohibited for movement by the CITES
Convention andor local law
n Illegal goods such as counterfeit goods and narcotics
n Live animals (including but not limited to mammals
reptiles fish amphibians birds and insects)
n Loose lithium metal batteries under IATA PI968 section II
n Loose precious and semi-precious stones (cut or un-cut
polished or un-polished)
n Pornographic items
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
HOW TO SHIP WITH DHL EXPRESS
11
Preparing your shipment Packaging your shipment Paying for your shipment
Restricted Items
The following items will NOT be accepted for carriage unless
otherwise agreed to by DHL To obtain such agreement a
business case will need to be conducted by DHL and the
items approved for carriage will be recorded in writing with
the Customer
n Air guns imitation or replica firearms firearm parts
and replica ammunition (includes rifle butts trigger
mechanisms screws bolts etc which are manufactured for
the sole purpose of creating a functional firearm)
n Antiques and works of art with a shipment value in excess
of EUR 500000
n Banderols Tax stickers with a shipment value in excess of
EUR 500000
n Cigarettes and electronic cigarettes with a shipment value
in excess of EUR 500000
n Dangerous hazardous goods including but not limited to
etc Applicable to all shipments valued in excess of EUR
500000
n Furs
n Jewellery and watches and with individual values in excess
of EUR 5000 The shipment must not exceed EUR 100000
PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a
credit card or by bank transfer You can open an account
with DHL Express to pay via bank transfer and all account
customers receive invoices on a pre-determined basis For
more details please get in touch with a Customer Service
Advisor at your local DHL Express office or go to
dhlcomenexpressshippingopen_account
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
SHIPPING TOOLS12
SHIPPING SOLUTIONS Making shipping easier
DHL Express offers a choice of electronic tools to suit even
the most demanding requirements We invest continually
in market-leading technologies to make it easier for you to
send your shipments around the world As a result you have
more time to focus on your business
Our electronic solutions cover online and offline options
as well as integrated solutions In addition we provide
industry-specific solutions tailored for the Life Sciences and
Technology sectors More information about our general
capabilities is provided on this page
dhlcom
Our website provides a comprehensive guide to DHL Express
shipping services as well as transport news service updates
and contact details To make doing business with us even
easier the site features interactive tools that include online
booking tracking and a volumetric weight calculator
MyDHL
MyDHL gives you access to all DHLrsquos online capabilities It
allows you to prepare your shipments arrange collections
store address details and use proactive tracking services
You can register online at mydhlcom and benefit from
online billing solutions eReturn and a lot more ndash all via a
single portal giving you access to one or more accounts
DHL eMailShip
DHL has created a set of reusable forms to make the
shipping process as quick and convenient as sending an
email DHL eMailShip is for any smart business that wants
time and cost savings when it comes to shipping
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function It is a Windows-based system which
is easy to use yet very powerful ndash enabling you to handle
everything from regular mailshots to multi-stage shipping
processes
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHLrsquos online shipping capabilities into your own website
warehouse or customer service application This provides
global shipment tracking while making it faster and easier
to access information about transit times rates and courier
bookings
Specific solutions
DHL offers additional capabilities for businesses requiring
more specialized solutions ndash for example its Medical Express
and Collect amp Return services For more information please
contact your DHL Account Manager or local Customer
Service team
On Demand Delivery
An innovative easy-to-use DHL Express service designed to
improve first-time delivery performance and enhance the
customer experience especially for private or residential
deliveries On Demand Delivery alert messages keep DHL
Receivers informed of shipment progress and scheduled
delivery And the On Demand Delivery website allows
Receivers to reschedule reroute release or conveniently
collect from a DHL Service Point Global availability ensures
consistent service standards and a harmonized user
experience for Receivers
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES13
CALCULATE THE PRICE OF YOUR SHIPMENT
1 Decide which service best suits your needs
(see page 3 for international services and page 4
for domestic services)
2 Weigh your shipment (see page 8 and dhlcom
volumetricweight)
3 Determine the rating zone of the origin or destination
(see pages 15 and 16)
4 Find the rate using the rating zone and weight of your
shipment (see page 17 for exports and page 19 for
imports)
Optional services View explanation How we charge Additional Charges inclusive of GST (MYR)
Duties and Taxes Paid Per shipment 8480
Dedicated Pickup Per shipment Case by case with a minimum charge of 10600
Shipment Preparation Per shipment 10600
Dedicated Delivery Per shipment Case by case with a minimum charge of 21200
Weekend Delivery Per shipment 20000
Shipment Insurance By shipment value 5300 or 1 of stated shipment value if higher
Extended Liability Per shipment 2000
Direct Signature Per shipment 2650
GoGreen Climate Neutral By shipment weight 053 per kg
GoGreen Carbon Estimate Per report 51940
GoGreen Carbon Footprint Per annum 464280
OPTIONAL SERVICES
For a full list of optional services please visit your country website at dhlcommyoptional_services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES14
Surcharges View explanation How we charge Additional Charges inclusive of GST (MYR)
Fuel Surcharge Per shipment Variable
Remote AreaBy shipment weight
International Higher of 9010 or 180 per kgDomestic Higher of 1590 or 032 per kg
Additional Handling
Oversize piece Per piece 42400 (International) 13250 (Domestic)
Non-Stackable Pallet Per piece 77910 (International) 39220 (Domestic)
Dangerous Goods
Full Dangerous Goods Per shipment 41870
Lithium Batteries Section II (PI965) Per shipment 41870
Excepted Quantities Per shipment 2500
Dry Ice (UN1845) Per shipment 5300
Lithium Batteries
Lithium Batteries Section II (966 969) Per shipment 2650
Lithium Ion PI967 Lithium Metal PI970 Per shipment Free of charge
Address Correction Per shipment 5300 (International) 2650 (Domestic)
Data Entry Per shipment 1590
Security Charges
Elevated Risk Per shipment 9010
Restricted Destination Per shipment 13780
Customs servicesView explanation
How we charge Additional Charges inclusive of GST (MYR)
Disbursement Per shipment Higher of 5300 or 3 of total duties + GST
Broker Notification Per shipment 5300
Bonded Storage Per shipment and per kg per dayHigher of 1060 per shipment or 053 per kg charged after 3 working days
Bonded Transit Per shipment 37100
Release to Broker Per shipment 21200
CUSTOMS SERVICES
SURCHARGES
Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment
For a full list of surchargescustoms services please visit your country website at dhlcommysurcharges or dhlcommycustoms_services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES15
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Afghanistan H radic radicAlbania G radic radicAlgeria H radic radicAmerican Samoa H radic radicAndorra G radic radicAngola H radic radic radicAnguilla H radic radicAntigua H radic radicArgentina H radic radic radicArmenia G radic radicAruba H radic radicAustralia D radic radic radic radicAustria F radic radic radic radicAzerbaijan G radic radicBahamas H radic radicBahrain G radic Doc radicBangladesh F radic Doc radicBarbados H radic radicBelarus G radic radicBelgium F radic radic radic radicBelize H radic radicBenin H radic radic radicBermuda H radic radicBhutan C radic radicBolivia H radic radicBonaire H radic radicBosnia and Herzegovina G radic radicBotswana H radic radicBrazil H radic radic radicBrunei B radic radicBulgaria G radic radic radicBurkina Faso H radic radic radicBurundi H radic radicCambodia C radic radicCameroon H radic radic radicCanada E radic radic radicCanary Islands The H radic radicCape Verde H radic radicCayman Islands H radic radicCentral African Republic H radic radicChad H radic radicChile H radic radic radicChina 1 B radic radic radicChina 2 C radic radic radicColombia H radic radic radic radicComoros H radic radicCongo H radic radic radicCongo Democratic Rep of H radic radic radicCook Islands H radic radicCosta Rica H radic radicCote drsquoIvoire H radic radic radicCroatia G radic radicCuba H radic radicCuracao H radic radicCyprus G radic Doc radicCzech Republic The G radic radic radic radicDenmark F radic radic radic radicDjibouti H radic radicDominica H radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Dominican Republic H radic radicEast Timor H radic radicEcuador H radic Doc radicEgypt H radic radicEl Salvador H radic radicEritrea H radic radicEstonia G radic radic radicEthiopia H radic radicFalkland Islands H radic radicFaroe Islands H radic radicFiji H radic radicFinland F radic radic radicFrance F radic radic radic radicFrench Guyana H radic radicGabon H radic radic radicGambia H radic radicGeorgia G radic radicGermany F radic radic radic radicGhana H radic radicGibraltar G radic radic radicGreece G radic radic radicGreenland G radic radicGrenada H radic radicGuadeloupe H radic radicGuam H radic radicGuatemala H radic Doc radicGuernsey G radic radic Doc radicGuinea Republic H radic radicGuinea-Bissau H radic radicGuinea-Equatorial H radic radicGuyana (British) H radic radicHaiti H radic radicHonduras H radic radicHong Kong B radic radic radic radicHungary F radic radic radicIceland G radic radic radicIndia F radic Doc radicIndonesia B radic radic radicIran Islamic Rep of H radic radicIraq H radic radicIreland Rep of F radic radic radic radicIsrael H radic radicItaly F radic radic radic radicJamaica H radic radicJapan D radic radic radicJersey G radic radic Doc radicJordan G radic radicKazakhstan G radic radic radicKenya H radic radic radicKiribati H radic radicKorea DPR of (North) H radic radicKorea Rep of (South) D radic radic radicKosovo G radic radicKuwait G radic Doc radicKyrgyzstan G radic radicLao PDR C radic radicLatvia G radic radicLebanon H radic radic radicLesotho H radic radic
Doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES16
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic
Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES17
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
East Malaysia - add 10 to West Malaysia rates
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries
worldwide Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES19
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide
Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Express (Malaysia) Sdn Bhd
Level 27 Menara TM
Off Jalan Pantai Bahru
50672 Kuala Lumpur
Malaysia
For contact details of the DHL Express office
nearest to you please visit our website at dhlcommy
or call the customer service hotline on 1800 88 8388
Valid 1st January 2018
SERVICE CENTER ADDRESSES AND PHONE NUMBERS
DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200
DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001
DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873
DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100
DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127
DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222
DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360
DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893
DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088
DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561
DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431
DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000
DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745
DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402
DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848
DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429
DHL Service amp Rate Guide 2018 Malaysia
HOW TO SHIP WITH DHL EXPRESS
9
Your invoice will require the following details
1 Bank details
These are the bank details that will be used for the
transaction between the seller and buyer These details are
not required for non-commercialproforma invoices
2 Description
Generic or broad descriptions are no longer permitted and
are likely to cause delays Descriptions should include the
items how many there are what they are made of and
what they will be used for For example describing items
as lsquosamplesrsquo lsquopartsrsquo or lsquosparesrsquo is not acceptable for customs
classification safety and security reasons
3 Commodity code
This is the product identification code used by the exporting
country to classify the goods to be exported It assists
clearance and avoids delays
4 Country of manufactureorigin
This relates to the place of manufacture not the country of
export If items are manufactured in more than one country
please list the origins
5 Total declared value
This is the total value of the transaction for customs
purposes based on the Incoterm selected The total declared
value should include freight and insurance charges if the
seller is responsible for these two elements
6 Type of export
The options are (1) Permanent (2) Temporary and
(3) Repair amp Return
7 Incoterms
Insert the Incoterm that best describes the terms of the
transaction For example DAP (Delivered At Place)
8 Reason for export
This could be For Sale For Repair After Repair Gift
Sample Personal Use Not For Resale Replacement
Intercompany Transfer or Personal Effects
Preparing your shipment Packaging your shipment Paying for your shipment
ExporterTax IDVAT No
Commercial Invoice
Bank details Date
Waybill number
Invoice no
Exporter code
Importer (Bill to) Receiver if different from Importer
Tax IDVAT No
Shipment reference
Full description of goods
Commodity code
Item quantity
Unit value[Currency]
Subtotal value[Currency]
Net weight
Country of manufactureorigin
Freight
Insurance
Total declared valuecurrency Total net weight kg(s)
Total Pieces Total gross weight kg(s)
Type of export
Incoterms
Reason for export
IWe hereby certify that the information contained in this invoice is true and correct and that the contents of the shipments are as stated above
Position in company Signature
Company stamp
1
2 3 4
5
6
7
8
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
HOW TO SHIP WITH DHL EXPRESS
10
Preparing your shipment Packaging your shipment Paying for your shipment
PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely
through the DHL Express global network it is important that
they are packaged and labeled correctly
Packaging guidelines
n If you are re-using envelopes or boxes please ensure that
old labels and markings are removed
n Securely fix the waybill to the shipment The waybill can
be thought of as the shipmentrsquos airline ticket and it will
delay delivery if it becomes separated from your shipment
n The barcodes on the waybill are scanned at numerous points
during your shipmentrsquos journey Please ensure the barcode
is flat and not covered by tape shrinkwrap or strapping
n Place the waybill on the top or side of your shipment
and please ensure it does not overlap the corners or
edges of boxes
n Use adequate protective wrapping for fragile or delicate
items and ensure they are packed as far away as possible
from the corners of boxes
n To prevent injury to our employees please pay special
attention to the packaging of sharp items There should not
be any possibility of the contents piercing the packaging
n Any individual pieces over 70kg should be placed on a
pallet If you are sending a multi-piece shipment it is not
necessary to place the individual pieces on a pallet unless
they exceed 70kg For example a shipment comprising
four 25kg pieces does not have to be placed on a pallet
DHL packaging
We offer a range of high-quality DHL-branded packaging
items suitable for shipping items of all shapes and sizes
The items available include
n Flyer bags
n Cardboard document envelopes
n Boxes in a range of sizes
n Tubes
For more information on the range of packaging available
please contact your DHL Account Manager or local Customer
Service team
Prohibited and Restricted Goods
Prohibited Items
The following items will NOT be accepted for carriage
by DHL This list includes items which are prohibited for
carriage by any law regulation or statute of any federal
state or local government of any country from to or
through which the items may be carried For international
carriage there may be additional prohibited items specified
by the country of destination DHL may at its sole discretion
refuse to carry other items not listed below
n All Samsung Galaxy Note7 and Samsung Note7 devices
n Bullion (of any precious metal)
n Cash (legal tender ndash bank notes currency notes and coins)
n Complete firearms ammunition explosives explosive
devices
n Human remains or ashes
n Hunting (animal) trophies animal parts such as ivory
and sharks fin animal remains or ashes or animal by-
products and derived products not intended for human
consumption prohibited for movement by the CITES
Convention andor local law
n Illegal goods such as counterfeit goods and narcotics
n Live animals (including but not limited to mammals
reptiles fish amphibians birds and insects)
n Loose lithium metal batteries under IATA PI968 section II
n Loose precious and semi-precious stones (cut or un-cut
polished or un-polished)
n Pornographic items
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
HOW TO SHIP WITH DHL EXPRESS
11
Preparing your shipment Packaging your shipment Paying for your shipment
Restricted Items
The following items will NOT be accepted for carriage unless
otherwise agreed to by DHL To obtain such agreement a
business case will need to be conducted by DHL and the
items approved for carriage will be recorded in writing with
the Customer
n Air guns imitation or replica firearms firearm parts
and replica ammunition (includes rifle butts trigger
mechanisms screws bolts etc which are manufactured for
the sole purpose of creating a functional firearm)
n Antiques and works of art with a shipment value in excess
of EUR 500000
n Banderols Tax stickers with a shipment value in excess of
EUR 500000
n Cigarettes and electronic cigarettes with a shipment value
in excess of EUR 500000
n Dangerous hazardous goods including but not limited to
etc Applicable to all shipments valued in excess of EUR
500000
n Furs
n Jewellery and watches and with individual values in excess
of EUR 5000 The shipment must not exceed EUR 100000
PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a
credit card or by bank transfer You can open an account
with DHL Express to pay via bank transfer and all account
customers receive invoices on a pre-determined basis For
more details please get in touch with a Customer Service
Advisor at your local DHL Express office or go to
dhlcomenexpressshippingopen_account
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
SHIPPING TOOLS12
SHIPPING SOLUTIONS Making shipping easier
DHL Express offers a choice of electronic tools to suit even
the most demanding requirements We invest continually
in market-leading technologies to make it easier for you to
send your shipments around the world As a result you have
more time to focus on your business
Our electronic solutions cover online and offline options
as well as integrated solutions In addition we provide
industry-specific solutions tailored for the Life Sciences and
Technology sectors More information about our general
capabilities is provided on this page
dhlcom
Our website provides a comprehensive guide to DHL Express
shipping services as well as transport news service updates
and contact details To make doing business with us even
easier the site features interactive tools that include online
booking tracking and a volumetric weight calculator
MyDHL
MyDHL gives you access to all DHLrsquos online capabilities It
allows you to prepare your shipments arrange collections
store address details and use proactive tracking services
You can register online at mydhlcom and benefit from
online billing solutions eReturn and a lot more ndash all via a
single portal giving you access to one or more accounts
DHL eMailShip
DHL has created a set of reusable forms to make the
shipping process as quick and convenient as sending an
email DHL eMailShip is for any smart business that wants
time and cost savings when it comes to shipping
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function It is a Windows-based system which
is easy to use yet very powerful ndash enabling you to handle
everything from regular mailshots to multi-stage shipping
processes
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHLrsquos online shipping capabilities into your own website
warehouse or customer service application This provides
global shipment tracking while making it faster and easier
to access information about transit times rates and courier
bookings
Specific solutions
DHL offers additional capabilities for businesses requiring
more specialized solutions ndash for example its Medical Express
and Collect amp Return services For more information please
contact your DHL Account Manager or local Customer
Service team
On Demand Delivery
An innovative easy-to-use DHL Express service designed to
improve first-time delivery performance and enhance the
customer experience especially for private or residential
deliveries On Demand Delivery alert messages keep DHL
Receivers informed of shipment progress and scheduled
delivery And the On Demand Delivery website allows
Receivers to reschedule reroute release or conveniently
collect from a DHL Service Point Global availability ensures
consistent service standards and a harmonized user
experience for Receivers
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES13
CALCULATE THE PRICE OF YOUR SHIPMENT
1 Decide which service best suits your needs
(see page 3 for international services and page 4
for domestic services)
2 Weigh your shipment (see page 8 and dhlcom
volumetricweight)
3 Determine the rating zone of the origin or destination
(see pages 15 and 16)
4 Find the rate using the rating zone and weight of your
shipment (see page 17 for exports and page 19 for
imports)
Optional services View explanation How we charge Additional Charges inclusive of GST (MYR)
Duties and Taxes Paid Per shipment 8480
Dedicated Pickup Per shipment Case by case with a minimum charge of 10600
Shipment Preparation Per shipment 10600
Dedicated Delivery Per shipment Case by case with a minimum charge of 21200
Weekend Delivery Per shipment 20000
Shipment Insurance By shipment value 5300 or 1 of stated shipment value if higher
Extended Liability Per shipment 2000
Direct Signature Per shipment 2650
GoGreen Climate Neutral By shipment weight 053 per kg
GoGreen Carbon Estimate Per report 51940
GoGreen Carbon Footprint Per annum 464280
OPTIONAL SERVICES
For a full list of optional services please visit your country website at dhlcommyoptional_services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES14
Surcharges View explanation How we charge Additional Charges inclusive of GST (MYR)
Fuel Surcharge Per shipment Variable
Remote AreaBy shipment weight
International Higher of 9010 or 180 per kgDomestic Higher of 1590 or 032 per kg
Additional Handling
Oversize piece Per piece 42400 (International) 13250 (Domestic)
Non-Stackable Pallet Per piece 77910 (International) 39220 (Domestic)
Dangerous Goods
Full Dangerous Goods Per shipment 41870
Lithium Batteries Section II (PI965) Per shipment 41870
Excepted Quantities Per shipment 2500
Dry Ice (UN1845) Per shipment 5300
Lithium Batteries
Lithium Batteries Section II (966 969) Per shipment 2650
Lithium Ion PI967 Lithium Metal PI970 Per shipment Free of charge
Address Correction Per shipment 5300 (International) 2650 (Domestic)
Data Entry Per shipment 1590
Security Charges
Elevated Risk Per shipment 9010
Restricted Destination Per shipment 13780
Customs servicesView explanation
How we charge Additional Charges inclusive of GST (MYR)
Disbursement Per shipment Higher of 5300 or 3 of total duties + GST
Broker Notification Per shipment 5300
Bonded Storage Per shipment and per kg per dayHigher of 1060 per shipment or 053 per kg charged after 3 working days
Bonded Transit Per shipment 37100
Release to Broker Per shipment 21200
CUSTOMS SERVICES
SURCHARGES
Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment
For a full list of surchargescustoms services please visit your country website at dhlcommysurcharges or dhlcommycustoms_services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES15
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Afghanistan H radic radicAlbania G radic radicAlgeria H radic radicAmerican Samoa H radic radicAndorra G radic radicAngola H radic radic radicAnguilla H radic radicAntigua H radic radicArgentina H radic radic radicArmenia G radic radicAruba H radic radicAustralia D radic radic radic radicAustria F radic radic radic radicAzerbaijan G radic radicBahamas H radic radicBahrain G radic Doc radicBangladesh F radic Doc radicBarbados H radic radicBelarus G radic radicBelgium F radic radic radic radicBelize H radic radicBenin H radic radic radicBermuda H radic radicBhutan C radic radicBolivia H radic radicBonaire H radic radicBosnia and Herzegovina G radic radicBotswana H radic radicBrazil H radic radic radicBrunei B radic radicBulgaria G radic radic radicBurkina Faso H radic radic radicBurundi H radic radicCambodia C radic radicCameroon H radic radic radicCanada E radic radic radicCanary Islands The H radic radicCape Verde H radic radicCayman Islands H radic radicCentral African Republic H radic radicChad H radic radicChile H radic radic radicChina 1 B radic radic radicChina 2 C radic radic radicColombia H radic radic radic radicComoros H radic radicCongo H radic radic radicCongo Democratic Rep of H radic radic radicCook Islands H radic radicCosta Rica H radic radicCote drsquoIvoire H radic radic radicCroatia G radic radicCuba H radic radicCuracao H radic radicCyprus G radic Doc radicCzech Republic The G radic radic radic radicDenmark F radic radic radic radicDjibouti H radic radicDominica H radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Dominican Republic H radic radicEast Timor H radic radicEcuador H radic Doc radicEgypt H radic radicEl Salvador H radic radicEritrea H radic radicEstonia G radic radic radicEthiopia H radic radicFalkland Islands H radic radicFaroe Islands H radic radicFiji H radic radicFinland F radic radic radicFrance F radic radic radic radicFrench Guyana H radic radicGabon H radic radic radicGambia H radic radicGeorgia G radic radicGermany F radic radic radic radicGhana H radic radicGibraltar G radic radic radicGreece G radic radic radicGreenland G radic radicGrenada H radic radicGuadeloupe H radic radicGuam H radic radicGuatemala H radic Doc radicGuernsey G radic radic Doc radicGuinea Republic H radic radicGuinea-Bissau H radic radicGuinea-Equatorial H radic radicGuyana (British) H radic radicHaiti H radic radicHonduras H radic radicHong Kong B radic radic radic radicHungary F radic radic radicIceland G radic radic radicIndia F radic Doc radicIndonesia B radic radic radicIran Islamic Rep of H radic radicIraq H radic radicIreland Rep of F radic radic radic radicIsrael H radic radicItaly F radic radic radic radicJamaica H radic radicJapan D radic radic radicJersey G radic radic Doc radicJordan G radic radicKazakhstan G radic radic radicKenya H radic radic radicKiribati H radic radicKorea DPR of (North) H radic radicKorea Rep of (South) D radic radic radicKosovo G radic radicKuwait G radic Doc radicKyrgyzstan G radic radicLao PDR C radic radicLatvia G radic radicLebanon H radic radic radicLesotho H radic radic
Doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES16
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic
Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES17
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
East Malaysia - add 10 to West Malaysia rates
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries
worldwide Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES19
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide
Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Express (Malaysia) Sdn Bhd
Level 27 Menara TM
Off Jalan Pantai Bahru
50672 Kuala Lumpur
Malaysia
For contact details of the DHL Express office
nearest to you please visit our website at dhlcommy
or call the customer service hotline on 1800 88 8388
Valid 1st January 2018
SERVICE CENTER ADDRESSES AND PHONE NUMBERS
DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200
DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001
DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873
DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100
DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127
DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222
DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360
DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893
DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088
DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561
DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431
DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000
DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745
DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402
DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848
DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429
DHL Service amp Rate Guide 2018 Malaysia
HOW TO SHIP WITH DHL EXPRESS
10
Preparing your shipment Packaging your shipment Paying for your shipment
PACKAGING YOUR SHIPMENT To ensure that your shipments travel safely and securely
through the DHL Express global network it is important that
they are packaged and labeled correctly
Packaging guidelines
n If you are re-using envelopes or boxes please ensure that
old labels and markings are removed
n Securely fix the waybill to the shipment The waybill can
be thought of as the shipmentrsquos airline ticket and it will
delay delivery if it becomes separated from your shipment
n The barcodes on the waybill are scanned at numerous points
during your shipmentrsquos journey Please ensure the barcode
is flat and not covered by tape shrinkwrap or strapping
n Place the waybill on the top or side of your shipment
and please ensure it does not overlap the corners or
edges of boxes
n Use adequate protective wrapping for fragile or delicate
items and ensure they are packed as far away as possible
from the corners of boxes
n To prevent injury to our employees please pay special
attention to the packaging of sharp items There should not
be any possibility of the contents piercing the packaging
n Any individual pieces over 70kg should be placed on a
pallet If you are sending a multi-piece shipment it is not
necessary to place the individual pieces on a pallet unless
they exceed 70kg For example a shipment comprising
four 25kg pieces does not have to be placed on a pallet
DHL packaging
We offer a range of high-quality DHL-branded packaging
items suitable for shipping items of all shapes and sizes
The items available include
n Flyer bags
n Cardboard document envelopes
n Boxes in a range of sizes
n Tubes
For more information on the range of packaging available
please contact your DHL Account Manager or local Customer
Service team
Prohibited and Restricted Goods
Prohibited Items
The following items will NOT be accepted for carriage
by DHL This list includes items which are prohibited for
carriage by any law regulation or statute of any federal
state or local government of any country from to or
through which the items may be carried For international
carriage there may be additional prohibited items specified
by the country of destination DHL may at its sole discretion
refuse to carry other items not listed below
n All Samsung Galaxy Note7 and Samsung Note7 devices
n Bullion (of any precious metal)
n Cash (legal tender ndash bank notes currency notes and coins)
n Complete firearms ammunition explosives explosive
devices
n Human remains or ashes
n Hunting (animal) trophies animal parts such as ivory
and sharks fin animal remains or ashes or animal by-
products and derived products not intended for human
consumption prohibited for movement by the CITES
Convention andor local law
n Illegal goods such as counterfeit goods and narcotics
n Live animals (including but not limited to mammals
reptiles fish amphibians birds and insects)
n Loose lithium metal batteries under IATA PI968 section II
n Loose precious and semi-precious stones (cut or un-cut
polished or un-polished)
n Pornographic items
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
HOW TO SHIP WITH DHL EXPRESS
11
Preparing your shipment Packaging your shipment Paying for your shipment
Restricted Items
The following items will NOT be accepted for carriage unless
otherwise agreed to by DHL To obtain such agreement a
business case will need to be conducted by DHL and the
items approved for carriage will be recorded in writing with
the Customer
n Air guns imitation or replica firearms firearm parts
and replica ammunition (includes rifle butts trigger
mechanisms screws bolts etc which are manufactured for
the sole purpose of creating a functional firearm)
n Antiques and works of art with a shipment value in excess
of EUR 500000
n Banderols Tax stickers with a shipment value in excess of
EUR 500000
n Cigarettes and electronic cigarettes with a shipment value
in excess of EUR 500000
n Dangerous hazardous goods including but not limited to
etc Applicable to all shipments valued in excess of EUR
500000
n Furs
n Jewellery and watches and with individual values in excess
of EUR 5000 The shipment must not exceed EUR 100000
PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a
credit card or by bank transfer You can open an account
with DHL Express to pay via bank transfer and all account
customers receive invoices on a pre-determined basis For
more details please get in touch with a Customer Service
Advisor at your local DHL Express office or go to
dhlcomenexpressshippingopen_account
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
SHIPPING TOOLS12
SHIPPING SOLUTIONS Making shipping easier
DHL Express offers a choice of electronic tools to suit even
the most demanding requirements We invest continually
in market-leading technologies to make it easier for you to
send your shipments around the world As a result you have
more time to focus on your business
Our electronic solutions cover online and offline options
as well as integrated solutions In addition we provide
industry-specific solutions tailored for the Life Sciences and
Technology sectors More information about our general
capabilities is provided on this page
dhlcom
Our website provides a comprehensive guide to DHL Express
shipping services as well as transport news service updates
and contact details To make doing business with us even
easier the site features interactive tools that include online
booking tracking and a volumetric weight calculator
MyDHL
MyDHL gives you access to all DHLrsquos online capabilities It
allows you to prepare your shipments arrange collections
store address details and use proactive tracking services
You can register online at mydhlcom and benefit from
online billing solutions eReturn and a lot more ndash all via a
single portal giving you access to one or more accounts
DHL eMailShip
DHL has created a set of reusable forms to make the
shipping process as quick and convenient as sending an
email DHL eMailShip is for any smart business that wants
time and cost savings when it comes to shipping
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function It is a Windows-based system which
is easy to use yet very powerful ndash enabling you to handle
everything from regular mailshots to multi-stage shipping
processes
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHLrsquos online shipping capabilities into your own website
warehouse or customer service application This provides
global shipment tracking while making it faster and easier
to access information about transit times rates and courier
bookings
Specific solutions
DHL offers additional capabilities for businesses requiring
more specialized solutions ndash for example its Medical Express
and Collect amp Return services For more information please
contact your DHL Account Manager or local Customer
Service team
On Demand Delivery
An innovative easy-to-use DHL Express service designed to
improve first-time delivery performance and enhance the
customer experience especially for private or residential
deliveries On Demand Delivery alert messages keep DHL
Receivers informed of shipment progress and scheduled
delivery And the On Demand Delivery website allows
Receivers to reschedule reroute release or conveniently
collect from a DHL Service Point Global availability ensures
consistent service standards and a harmonized user
experience for Receivers
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES13
CALCULATE THE PRICE OF YOUR SHIPMENT
1 Decide which service best suits your needs
(see page 3 for international services and page 4
for domestic services)
2 Weigh your shipment (see page 8 and dhlcom
volumetricweight)
3 Determine the rating zone of the origin or destination
(see pages 15 and 16)
4 Find the rate using the rating zone and weight of your
shipment (see page 17 for exports and page 19 for
imports)
Optional services View explanation How we charge Additional Charges inclusive of GST (MYR)
Duties and Taxes Paid Per shipment 8480
Dedicated Pickup Per shipment Case by case with a minimum charge of 10600
Shipment Preparation Per shipment 10600
Dedicated Delivery Per shipment Case by case with a minimum charge of 21200
Weekend Delivery Per shipment 20000
Shipment Insurance By shipment value 5300 or 1 of stated shipment value if higher
Extended Liability Per shipment 2000
Direct Signature Per shipment 2650
GoGreen Climate Neutral By shipment weight 053 per kg
GoGreen Carbon Estimate Per report 51940
GoGreen Carbon Footprint Per annum 464280
OPTIONAL SERVICES
For a full list of optional services please visit your country website at dhlcommyoptional_services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES14
Surcharges View explanation How we charge Additional Charges inclusive of GST (MYR)
Fuel Surcharge Per shipment Variable
Remote AreaBy shipment weight
International Higher of 9010 or 180 per kgDomestic Higher of 1590 or 032 per kg
Additional Handling
Oversize piece Per piece 42400 (International) 13250 (Domestic)
Non-Stackable Pallet Per piece 77910 (International) 39220 (Domestic)
Dangerous Goods
Full Dangerous Goods Per shipment 41870
Lithium Batteries Section II (PI965) Per shipment 41870
Excepted Quantities Per shipment 2500
Dry Ice (UN1845) Per shipment 5300
Lithium Batteries
Lithium Batteries Section II (966 969) Per shipment 2650
Lithium Ion PI967 Lithium Metal PI970 Per shipment Free of charge
Address Correction Per shipment 5300 (International) 2650 (Domestic)
Data Entry Per shipment 1590
Security Charges
Elevated Risk Per shipment 9010
Restricted Destination Per shipment 13780
Customs servicesView explanation
How we charge Additional Charges inclusive of GST (MYR)
Disbursement Per shipment Higher of 5300 or 3 of total duties + GST
Broker Notification Per shipment 5300
Bonded Storage Per shipment and per kg per dayHigher of 1060 per shipment or 053 per kg charged after 3 working days
Bonded Transit Per shipment 37100
Release to Broker Per shipment 21200
CUSTOMS SERVICES
SURCHARGES
Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment
For a full list of surchargescustoms services please visit your country website at dhlcommysurcharges or dhlcommycustoms_services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES15
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Afghanistan H radic radicAlbania G radic radicAlgeria H radic radicAmerican Samoa H radic radicAndorra G radic radicAngola H radic radic radicAnguilla H radic radicAntigua H radic radicArgentina H radic radic radicArmenia G radic radicAruba H radic radicAustralia D radic radic radic radicAustria F radic radic radic radicAzerbaijan G radic radicBahamas H radic radicBahrain G radic Doc radicBangladesh F radic Doc radicBarbados H radic radicBelarus G radic radicBelgium F radic radic radic radicBelize H radic radicBenin H radic radic radicBermuda H radic radicBhutan C radic radicBolivia H radic radicBonaire H radic radicBosnia and Herzegovina G radic radicBotswana H radic radicBrazil H radic radic radicBrunei B radic radicBulgaria G radic radic radicBurkina Faso H radic radic radicBurundi H radic radicCambodia C radic radicCameroon H radic radic radicCanada E radic radic radicCanary Islands The H radic radicCape Verde H radic radicCayman Islands H radic radicCentral African Republic H radic radicChad H radic radicChile H radic radic radicChina 1 B radic radic radicChina 2 C radic radic radicColombia H radic radic radic radicComoros H radic radicCongo H radic radic radicCongo Democratic Rep of H radic radic radicCook Islands H radic radicCosta Rica H radic radicCote drsquoIvoire H radic radic radicCroatia G radic radicCuba H radic radicCuracao H radic radicCyprus G radic Doc radicCzech Republic The G radic radic radic radicDenmark F radic radic radic radicDjibouti H radic radicDominica H radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Dominican Republic H radic radicEast Timor H radic radicEcuador H radic Doc radicEgypt H radic radicEl Salvador H radic radicEritrea H radic radicEstonia G radic radic radicEthiopia H radic radicFalkland Islands H radic radicFaroe Islands H radic radicFiji H radic radicFinland F radic radic radicFrance F radic radic radic radicFrench Guyana H radic radicGabon H radic radic radicGambia H radic radicGeorgia G radic radicGermany F radic radic radic radicGhana H radic radicGibraltar G radic radic radicGreece G radic radic radicGreenland G radic radicGrenada H radic radicGuadeloupe H radic radicGuam H radic radicGuatemala H radic Doc radicGuernsey G radic radic Doc radicGuinea Republic H radic radicGuinea-Bissau H radic radicGuinea-Equatorial H radic radicGuyana (British) H radic radicHaiti H radic radicHonduras H radic radicHong Kong B radic radic radic radicHungary F radic radic radicIceland G radic radic radicIndia F radic Doc radicIndonesia B radic radic radicIran Islamic Rep of H radic radicIraq H radic radicIreland Rep of F radic radic radic radicIsrael H radic radicItaly F radic radic radic radicJamaica H radic radicJapan D radic radic radicJersey G radic radic Doc radicJordan G radic radicKazakhstan G radic radic radicKenya H radic radic radicKiribati H radic radicKorea DPR of (North) H radic radicKorea Rep of (South) D radic radic radicKosovo G radic radicKuwait G radic Doc radicKyrgyzstan G radic radicLao PDR C radic radicLatvia G radic radicLebanon H radic radic radicLesotho H radic radic
Doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES16
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic
Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES17
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
East Malaysia - add 10 to West Malaysia rates
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries
worldwide Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES19
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide
Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Express (Malaysia) Sdn Bhd
Level 27 Menara TM
Off Jalan Pantai Bahru
50672 Kuala Lumpur
Malaysia
For contact details of the DHL Express office
nearest to you please visit our website at dhlcommy
or call the customer service hotline on 1800 88 8388
Valid 1st January 2018
SERVICE CENTER ADDRESSES AND PHONE NUMBERS
DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200
DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001
DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873
DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100
DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127
DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222
DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360
DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893
DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088
DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561
DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431
DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000
DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745
DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402
DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848
DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429
DHL Service amp Rate Guide 2018 Malaysia
HOW TO SHIP WITH DHL EXPRESS
11
Preparing your shipment Packaging your shipment Paying for your shipment
Restricted Items
The following items will NOT be accepted for carriage unless
otherwise agreed to by DHL To obtain such agreement a
business case will need to be conducted by DHL and the
items approved for carriage will be recorded in writing with
the Customer
n Air guns imitation or replica firearms firearm parts
and replica ammunition (includes rifle butts trigger
mechanisms screws bolts etc which are manufactured for
the sole purpose of creating a functional firearm)
n Antiques and works of art with a shipment value in excess
of EUR 500000
n Banderols Tax stickers with a shipment value in excess of
EUR 500000
n Cigarettes and electronic cigarettes with a shipment value
in excess of EUR 500000
n Dangerous hazardous goods including but not limited to
etc Applicable to all shipments valued in excess of EUR
500000
n Furs
n Jewellery and watches and with individual values in excess
of EUR 5000 The shipment must not exceed EUR 100000
PAYING FOR YOUR SHIPMENTYou can pay for DHL Express services either with cash a
credit card or by bank transfer You can open an account
with DHL Express to pay via bank transfer and all account
customers receive invoices on a pre-determined basis For
more details please get in touch with a Customer Service
Advisor at your local DHL Express office or go to
dhlcomenexpressshippingopen_account
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
SHIPPING TOOLS12
SHIPPING SOLUTIONS Making shipping easier
DHL Express offers a choice of electronic tools to suit even
the most demanding requirements We invest continually
in market-leading technologies to make it easier for you to
send your shipments around the world As a result you have
more time to focus on your business
Our electronic solutions cover online and offline options
as well as integrated solutions In addition we provide
industry-specific solutions tailored for the Life Sciences and
Technology sectors More information about our general
capabilities is provided on this page
dhlcom
Our website provides a comprehensive guide to DHL Express
shipping services as well as transport news service updates
and contact details To make doing business with us even
easier the site features interactive tools that include online
booking tracking and a volumetric weight calculator
MyDHL
MyDHL gives you access to all DHLrsquos online capabilities It
allows you to prepare your shipments arrange collections
store address details and use proactive tracking services
You can register online at mydhlcom and benefit from
online billing solutions eReturn and a lot more ndash all via a
single portal giving you access to one or more accounts
DHL eMailShip
DHL has created a set of reusable forms to make the
shipping process as quick and convenient as sending an
email DHL eMailShip is for any smart business that wants
time and cost savings when it comes to shipping
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function It is a Windows-based system which
is easy to use yet very powerful ndash enabling you to handle
everything from regular mailshots to multi-stage shipping
processes
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHLrsquos online shipping capabilities into your own website
warehouse or customer service application This provides
global shipment tracking while making it faster and easier
to access information about transit times rates and courier
bookings
Specific solutions
DHL offers additional capabilities for businesses requiring
more specialized solutions ndash for example its Medical Express
and Collect amp Return services For more information please
contact your DHL Account Manager or local Customer
Service team
On Demand Delivery
An innovative easy-to-use DHL Express service designed to
improve first-time delivery performance and enhance the
customer experience especially for private or residential
deliveries On Demand Delivery alert messages keep DHL
Receivers informed of shipment progress and scheduled
delivery And the On Demand Delivery website allows
Receivers to reschedule reroute release or conveniently
collect from a DHL Service Point Global availability ensures
consistent service standards and a harmonized user
experience for Receivers
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES13
CALCULATE THE PRICE OF YOUR SHIPMENT
1 Decide which service best suits your needs
(see page 3 for international services and page 4
for domestic services)
2 Weigh your shipment (see page 8 and dhlcom
volumetricweight)
3 Determine the rating zone of the origin or destination
(see pages 15 and 16)
4 Find the rate using the rating zone and weight of your
shipment (see page 17 for exports and page 19 for
imports)
Optional services View explanation How we charge Additional Charges inclusive of GST (MYR)
Duties and Taxes Paid Per shipment 8480
Dedicated Pickup Per shipment Case by case with a minimum charge of 10600
Shipment Preparation Per shipment 10600
Dedicated Delivery Per shipment Case by case with a minimum charge of 21200
Weekend Delivery Per shipment 20000
Shipment Insurance By shipment value 5300 or 1 of stated shipment value if higher
Extended Liability Per shipment 2000
Direct Signature Per shipment 2650
GoGreen Climate Neutral By shipment weight 053 per kg
GoGreen Carbon Estimate Per report 51940
GoGreen Carbon Footprint Per annum 464280
OPTIONAL SERVICES
For a full list of optional services please visit your country website at dhlcommyoptional_services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES14
Surcharges View explanation How we charge Additional Charges inclusive of GST (MYR)
Fuel Surcharge Per shipment Variable
Remote AreaBy shipment weight
International Higher of 9010 or 180 per kgDomestic Higher of 1590 or 032 per kg
Additional Handling
Oversize piece Per piece 42400 (International) 13250 (Domestic)
Non-Stackable Pallet Per piece 77910 (International) 39220 (Domestic)
Dangerous Goods
Full Dangerous Goods Per shipment 41870
Lithium Batteries Section II (PI965) Per shipment 41870
Excepted Quantities Per shipment 2500
Dry Ice (UN1845) Per shipment 5300
Lithium Batteries
Lithium Batteries Section II (966 969) Per shipment 2650
Lithium Ion PI967 Lithium Metal PI970 Per shipment Free of charge
Address Correction Per shipment 5300 (International) 2650 (Domestic)
Data Entry Per shipment 1590
Security Charges
Elevated Risk Per shipment 9010
Restricted Destination Per shipment 13780
Customs servicesView explanation
How we charge Additional Charges inclusive of GST (MYR)
Disbursement Per shipment Higher of 5300 or 3 of total duties + GST
Broker Notification Per shipment 5300
Bonded Storage Per shipment and per kg per dayHigher of 1060 per shipment or 053 per kg charged after 3 working days
Bonded Transit Per shipment 37100
Release to Broker Per shipment 21200
CUSTOMS SERVICES
SURCHARGES
Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment
For a full list of surchargescustoms services please visit your country website at dhlcommysurcharges or dhlcommycustoms_services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES15
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Afghanistan H radic radicAlbania G radic radicAlgeria H radic radicAmerican Samoa H radic radicAndorra G radic radicAngola H radic radic radicAnguilla H radic radicAntigua H radic radicArgentina H radic radic radicArmenia G radic radicAruba H radic radicAustralia D radic radic radic radicAustria F radic radic radic radicAzerbaijan G radic radicBahamas H radic radicBahrain G radic Doc radicBangladesh F radic Doc radicBarbados H radic radicBelarus G radic radicBelgium F radic radic radic radicBelize H radic radicBenin H radic radic radicBermuda H radic radicBhutan C radic radicBolivia H radic radicBonaire H radic radicBosnia and Herzegovina G radic radicBotswana H radic radicBrazil H radic radic radicBrunei B radic radicBulgaria G radic radic radicBurkina Faso H radic radic radicBurundi H radic radicCambodia C radic radicCameroon H radic radic radicCanada E radic radic radicCanary Islands The H radic radicCape Verde H radic radicCayman Islands H radic radicCentral African Republic H radic radicChad H radic radicChile H radic radic radicChina 1 B radic radic radicChina 2 C radic radic radicColombia H radic radic radic radicComoros H radic radicCongo H radic radic radicCongo Democratic Rep of H radic radic radicCook Islands H radic radicCosta Rica H radic radicCote drsquoIvoire H radic radic radicCroatia G radic radicCuba H radic radicCuracao H radic radicCyprus G radic Doc radicCzech Republic The G radic radic radic radicDenmark F radic radic radic radicDjibouti H radic radicDominica H radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Dominican Republic H radic radicEast Timor H radic radicEcuador H radic Doc radicEgypt H radic radicEl Salvador H radic radicEritrea H radic radicEstonia G radic radic radicEthiopia H radic radicFalkland Islands H radic radicFaroe Islands H radic radicFiji H radic radicFinland F radic radic radicFrance F radic radic radic radicFrench Guyana H radic radicGabon H radic radic radicGambia H radic radicGeorgia G radic radicGermany F radic radic radic radicGhana H radic radicGibraltar G radic radic radicGreece G radic radic radicGreenland G radic radicGrenada H radic radicGuadeloupe H radic radicGuam H radic radicGuatemala H radic Doc radicGuernsey G radic radic Doc radicGuinea Republic H radic radicGuinea-Bissau H radic radicGuinea-Equatorial H radic radicGuyana (British) H radic radicHaiti H radic radicHonduras H radic radicHong Kong B radic radic radic radicHungary F radic radic radicIceland G radic radic radicIndia F radic Doc radicIndonesia B radic radic radicIran Islamic Rep of H radic radicIraq H radic radicIreland Rep of F radic radic radic radicIsrael H radic radicItaly F radic radic radic radicJamaica H radic radicJapan D radic radic radicJersey G radic radic Doc radicJordan G radic radicKazakhstan G radic radic radicKenya H radic radic radicKiribati H radic radicKorea DPR of (North) H radic radicKorea Rep of (South) D radic radic radicKosovo G radic radicKuwait G radic Doc radicKyrgyzstan G radic radicLao PDR C radic radicLatvia G radic radicLebanon H radic radic radicLesotho H radic radic
Doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES16
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic
Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES17
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
East Malaysia - add 10 to West Malaysia rates
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries
worldwide Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES19
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide
Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Express (Malaysia) Sdn Bhd
Level 27 Menara TM
Off Jalan Pantai Bahru
50672 Kuala Lumpur
Malaysia
For contact details of the DHL Express office
nearest to you please visit our website at dhlcommy
or call the customer service hotline on 1800 88 8388
Valid 1st January 2018
SERVICE CENTER ADDRESSES AND PHONE NUMBERS
DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200
DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001
DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873
DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100
DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127
DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222
DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360
DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893
DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088
DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561
DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431
DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000
DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745
DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402
DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848
DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429
DHL Service amp Rate Guide 2018 Malaysia
SHIPPING TOOLS12
SHIPPING SOLUTIONS Making shipping easier
DHL Express offers a choice of electronic tools to suit even
the most demanding requirements We invest continually
in market-leading technologies to make it easier for you to
send your shipments around the world As a result you have
more time to focus on your business
Our electronic solutions cover online and offline options
as well as integrated solutions In addition we provide
industry-specific solutions tailored for the Life Sciences and
Technology sectors More information about our general
capabilities is provided on this page
dhlcom
Our website provides a comprehensive guide to DHL Express
shipping services as well as transport news service updates
and contact details To make doing business with us even
easier the site features interactive tools that include online
booking tracking and a volumetric weight calculator
MyDHL
MyDHL gives you access to all DHLrsquos online capabilities It
allows you to prepare your shipments arrange collections
store address details and use proactive tracking services
You can register online at mydhlcom and benefit from
online billing solutions eReturn and a lot more ndash all via a
single portal giving you access to one or more accounts
DHL eMailShip
DHL has created a set of reusable forms to make the
shipping process as quick and convenient as sending an
email DHL eMailShip is for any smart business that wants
time and cost savings when it comes to shipping
Easyship
This is an offline advanced shipment management tool for
any organization with large shipping volumes or regular
scheduled deliveries DHL Easyship can handle the needs of
multinational supply chains or any business with a central
shipping function It is a Windows-based system which
is easy to use yet very powerful ndash enabling you to handle
everything from regular mailshots to multi-stage shipping
processes
Customer shipping integration
Using EDI and XML Services enables you to incorporate
DHLrsquos online shipping capabilities into your own website
warehouse or customer service application This provides
global shipment tracking while making it faster and easier
to access information about transit times rates and courier
bookings
Specific solutions
DHL offers additional capabilities for businesses requiring
more specialized solutions ndash for example its Medical Express
and Collect amp Return services For more information please
contact your DHL Account Manager or local Customer
Service team
On Demand Delivery
An innovative easy-to-use DHL Express service designed to
improve first-time delivery performance and enhance the
customer experience especially for private or residential
deliveries On Demand Delivery alert messages keep DHL
Receivers informed of shipment progress and scheduled
delivery And the On Demand Delivery website allows
Receivers to reschedule reroute release or conveniently
collect from a DHL Service Point Global availability ensures
consistent service standards and a harmonized user
experience for Receivers
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES13
CALCULATE THE PRICE OF YOUR SHIPMENT
1 Decide which service best suits your needs
(see page 3 for international services and page 4
for domestic services)
2 Weigh your shipment (see page 8 and dhlcom
volumetricweight)
3 Determine the rating zone of the origin or destination
(see pages 15 and 16)
4 Find the rate using the rating zone and weight of your
shipment (see page 17 for exports and page 19 for
imports)
Optional services View explanation How we charge Additional Charges inclusive of GST (MYR)
Duties and Taxes Paid Per shipment 8480
Dedicated Pickup Per shipment Case by case with a minimum charge of 10600
Shipment Preparation Per shipment 10600
Dedicated Delivery Per shipment Case by case with a minimum charge of 21200
Weekend Delivery Per shipment 20000
Shipment Insurance By shipment value 5300 or 1 of stated shipment value if higher
Extended Liability Per shipment 2000
Direct Signature Per shipment 2650
GoGreen Climate Neutral By shipment weight 053 per kg
GoGreen Carbon Estimate Per report 51940
GoGreen Carbon Footprint Per annum 464280
OPTIONAL SERVICES
For a full list of optional services please visit your country website at dhlcommyoptional_services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES14
Surcharges View explanation How we charge Additional Charges inclusive of GST (MYR)
Fuel Surcharge Per shipment Variable
Remote AreaBy shipment weight
International Higher of 9010 or 180 per kgDomestic Higher of 1590 or 032 per kg
Additional Handling
Oversize piece Per piece 42400 (International) 13250 (Domestic)
Non-Stackable Pallet Per piece 77910 (International) 39220 (Domestic)
Dangerous Goods
Full Dangerous Goods Per shipment 41870
Lithium Batteries Section II (PI965) Per shipment 41870
Excepted Quantities Per shipment 2500
Dry Ice (UN1845) Per shipment 5300
Lithium Batteries
Lithium Batteries Section II (966 969) Per shipment 2650
Lithium Ion PI967 Lithium Metal PI970 Per shipment Free of charge
Address Correction Per shipment 5300 (International) 2650 (Domestic)
Data Entry Per shipment 1590
Security Charges
Elevated Risk Per shipment 9010
Restricted Destination Per shipment 13780
Customs servicesView explanation
How we charge Additional Charges inclusive of GST (MYR)
Disbursement Per shipment Higher of 5300 or 3 of total duties + GST
Broker Notification Per shipment 5300
Bonded Storage Per shipment and per kg per dayHigher of 1060 per shipment or 053 per kg charged after 3 working days
Bonded Transit Per shipment 37100
Release to Broker Per shipment 21200
CUSTOMS SERVICES
SURCHARGES
Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment
For a full list of surchargescustoms services please visit your country website at dhlcommysurcharges or dhlcommycustoms_services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES15
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Afghanistan H radic radicAlbania G radic radicAlgeria H radic radicAmerican Samoa H radic radicAndorra G radic radicAngola H radic radic radicAnguilla H radic radicAntigua H radic radicArgentina H radic radic radicArmenia G radic radicAruba H radic radicAustralia D radic radic radic radicAustria F radic radic radic radicAzerbaijan G radic radicBahamas H radic radicBahrain G radic Doc radicBangladesh F radic Doc radicBarbados H radic radicBelarus G radic radicBelgium F radic radic radic radicBelize H radic radicBenin H radic radic radicBermuda H radic radicBhutan C radic radicBolivia H radic radicBonaire H radic radicBosnia and Herzegovina G radic radicBotswana H radic radicBrazil H radic radic radicBrunei B radic radicBulgaria G radic radic radicBurkina Faso H radic radic radicBurundi H radic radicCambodia C radic radicCameroon H radic radic radicCanada E radic radic radicCanary Islands The H radic radicCape Verde H radic radicCayman Islands H radic radicCentral African Republic H radic radicChad H radic radicChile H radic radic radicChina 1 B radic radic radicChina 2 C radic radic radicColombia H radic radic radic radicComoros H radic radicCongo H radic radic radicCongo Democratic Rep of H radic radic radicCook Islands H radic radicCosta Rica H radic radicCote drsquoIvoire H radic radic radicCroatia G radic radicCuba H radic radicCuracao H radic radicCyprus G radic Doc radicCzech Republic The G radic radic radic radicDenmark F radic radic radic radicDjibouti H radic radicDominica H radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Dominican Republic H radic radicEast Timor H radic radicEcuador H radic Doc radicEgypt H radic radicEl Salvador H radic radicEritrea H radic radicEstonia G radic radic radicEthiopia H radic radicFalkland Islands H radic radicFaroe Islands H radic radicFiji H radic radicFinland F radic radic radicFrance F radic radic radic radicFrench Guyana H radic radicGabon H radic radic radicGambia H radic radicGeorgia G radic radicGermany F radic radic radic radicGhana H radic radicGibraltar G radic radic radicGreece G radic radic radicGreenland G radic radicGrenada H radic radicGuadeloupe H radic radicGuam H radic radicGuatemala H radic Doc radicGuernsey G radic radic Doc radicGuinea Republic H radic radicGuinea-Bissau H radic radicGuinea-Equatorial H radic radicGuyana (British) H radic radicHaiti H radic radicHonduras H radic radicHong Kong B radic radic radic radicHungary F radic radic radicIceland G radic radic radicIndia F radic Doc radicIndonesia B radic radic radicIran Islamic Rep of H radic radicIraq H radic radicIreland Rep of F radic radic radic radicIsrael H radic radicItaly F radic radic radic radicJamaica H radic radicJapan D radic radic radicJersey G radic radic Doc radicJordan G radic radicKazakhstan G radic radic radicKenya H radic radic radicKiribati H radic radicKorea DPR of (North) H radic radicKorea Rep of (South) D radic radic radicKosovo G radic radicKuwait G radic Doc radicKyrgyzstan G radic radicLao PDR C radic radicLatvia G radic radicLebanon H radic radic radicLesotho H radic radic
Doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES16
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic
Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES17
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
East Malaysia - add 10 to West Malaysia rates
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries
worldwide Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES19
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide
Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Express (Malaysia) Sdn Bhd
Level 27 Menara TM
Off Jalan Pantai Bahru
50672 Kuala Lumpur
Malaysia
For contact details of the DHL Express office
nearest to you please visit our website at dhlcommy
or call the customer service hotline on 1800 88 8388
Valid 1st January 2018
SERVICE CENTER ADDRESSES AND PHONE NUMBERS
DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200
DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001
DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873
DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100
DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127
DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222
DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360
DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893
DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088
DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561
DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431
DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000
DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745
DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402
DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848
DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES13
CALCULATE THE PRICE OF YOUR SHIPMENT
1 Decide which service best suits your needs
(see page 3 for international services and page 4
for domestic services)
2 Weigh your shipment (see page 8 and dhlcom
volumetricweight)
3 Determine the rating zone of the origin or destination
(see pages 15 and 16)
4 Find the rate using the rating zone and weight of your
shipment (see page 17 for exports and page 19 for
imports)
Optional services View explanation How we charge Additional Charges inclusive of GST (MYR)
Duties and Taxes Paid Per shipment 8480
Dedicated Pickup Per shipment Case by case with a minimum charge of 10600
Shipment Preparation Per shipment 10600
Dedicated Delivery Per shipment Case by case with a minimum charge of 21200
Weekend Delivery Per shipment 20000
Shipment Insurance By shipment value 5300 or 1 of stated shipment value if higher
Extended Liability Per shipment 2000
Direct Signature Per shipment 2650
GoGreen Climate Neutral By shipment weight 053 per kg
GoGreen Carbon Estimate Per report 51940
GoGreen Carbon Footprint Per annum 464280
OPTIONAL SERVICES
For a full list of optional services please visit your country website at dhlcommyoptional_services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES14
Surcharges View explanation How we charge Additional Charges inclusive of GST (MYR)
Fuel Surcharge Per shipment Variable
Remote AreaBy shipment weight
International Higher of 9010 or 180 per kgDomestic Higher of 1590 or 032 per kg
Additional Handling
Oversize piece Per piece 42400 (International) 13250 (Domestic)
Non-Stackable Pallet Per piece 77910 (International) 39220 (Domestic)
Dangerous Goods
Full Dangerous Goods Per shipment 41870
Lithium Batteries Section II (PI965) Per shipment 41870
Excepted Quantities Per shipment 2500
Dry Ice (UN1845) Per shipment 5300
Lithium Batteries
Lithium Batteries Section II (966 969) Per shipment 2650
Lithium Ion PI967 Lithium Metal PI970 Per shipment Free of charge
Address Correction Per shipment 5300 (International) 2650 (Domestic)
Data Entry Per shipment 1590
Security Charges
Elevated Risk Per shipment 9010
Restricted Destination Per shipment 13780
Customs servicesView explanation
How we charge Additional Charges inclusive of GST (MYR)
Disbursement Per shipment Higher of 5300 or 3 of total duties + GST
Broker Notification Per shipment 5300
Bonded Storage Per shipment and per kg per dayHigher of 1060 per shipment or 053 per kg charged after 3 working days
Bonded Transit Per shipment 37100
Release to Broker Per shipment 21200
CUSTOMS SERVICES
SURCHARGES
Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment
For a full list of surchargescustoms services please visit your country website at dhlcommysurcharges or dhlcommycustoms_services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES15
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Afghanistan H radic radicAlbania G radic radicAlgeria H radic radicAmerican Samoa H radic radicAndorra G radic radicAngola H radic radic radicAnguilla H radic radicAntigua H radic radicArgentina H radic radic radicArmenia G radic radicAruba H radic radicAustralia D radic radic radic radicAustria F radic radic radic radicAzerbaijan G radic radicBahamas H radic radicBahrain G radic Doc radicBangladesh F radic Doc radicBarbados H radic radicBelarus G radic radicBelgium F radic radic radic radicBelize H radic radicBenin H radic radic radicBermuda H radic radicBhutan C radic radicBolivia H radic radicBonaire H radic radicBosnia and Herzegovina G radic radicBotswana H radic radicBrazil H radic radic radicBrunei B radic radicBulgaria G radic radic radicBurkina Faso H radic radic radicBurundi H radic radicCambodia C radic radicCameroon H radic radic radicCanada E radic radic radicCanary Islands The H radic radicCape Verde H radic radicCayman Islands H radic radicCentral African Republic H radic radicChad H radic radicChile H radic radic radicChina 1 B radic radic radicChina 2 C radic radic radicColombia H radic radic radic radicComoros H radic radicCongo H radic radic radicCongo Democratic Rep of H radic radic radicCook Islands H radic radicCosta Rica H radic radicCote drsquoIvoire H radic radic radicCroatia G radic radicCuba H radic radicCuracao H radic radicCyprus G radic Doc radicCzech Republic The G radic radic radic radicDenmark F radic radic radic radicDjibouti H radic radicDominica H radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Dominican Republic H radic radicEast Timor H radic radicEcuador H radic Doc radicEgypt H radic radicEl Salvador H radic radicEritrea H radic radicEstonia G radic radic radicEthiopia H radic radicFalkland Islands H radic radicFaroe Islands H radic radicFiji H radic radicFinland F radic radic radicFrance F radic radic radic radicFrench Guyana H radic radicGabon H radic radic radicGambia H radic radicGeorgia G radic radicGermany F radic radic radic radicGhana H radic radicGibraltar G radic radic radicGreece G radic radic radicGreenland G radic radicGrenada H radic radicGuadeloupe H radic radicGuam H radic radicGuatemala H radic Doc radicGuernsey G radic radic Doc radicGuinea Republic H radic radicGuinea-Bissau H radic radicGuinea-Equatorial H radic radicGuyana (British) H radic radicHaiti H radic radicHonduras H radic radicHong Kong B radic radic radic radicHungary F radic radic radicIceland G radic radic radicIndia F radic Doc radicIndonesia B radic radic radicIran Islamic Rep of H radic radicIraq H radic radicIreland Rep of F radic radic radic radicIsrael H radic radicItaly F radic radic radic radicJamaica H radic radicJapan D radic radic radicJersey G radic radic Doc radicJordan G radic radicKazakhstan G radic radic radicKenya H radic radic radicKiribati H radic radicKorea DPR of (North) H radic radicKorea Rep of (South) D radic radic radicKosovo G radic radicKuwait G radic Doc radicKyrgyzstan G radic radicLao PDR C radic radicLatvia G radic radicLebanon H radic radic radicLesotho H radic radic
Doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES16
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic
Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES17
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
East Malaysia - add 10 to West Malaysia rates
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries
worldwide Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES19
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide
Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Express (Malaysia) Sdn Bhd
Level 27 Menara TM
Off Jalan Pantai Bahru
50672 Kuala Lumpur
Malaysia
For contact details of the DHL Express office
nearest to you please visit our website at dhlcommy
or call the customer service hotline on 1800 88 8388
Valid 1st January 2018
SERVICE CENTER ADDRESSES AND PHONE NUMBERS
DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200
DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001
DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873
DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100
DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127
DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222
DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360
DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893
DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088
DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561
DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431
DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000
DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745
DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402
DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848
DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES14
Surcharges View explanation How we charge Additional Charges inclusive of GST (MYR)
Fuel Surcharge Per shipment Variable
Remote AreaBy shipment weight
International Higher of 9010 or 180 per kgDomestic Higher of 1590 or 032 per kg
Additional Handling
Oversize piece Per piece 42400 (International) 13250 (Domestic)
Non-Stackable Pallet Per piece 77910 (International) 39220 (Domestic)
Dangerous Goods
Full Dangerous Goods Per shipment 41870
Lithium Batteries Section II (PI965) Per shipment 41870
Excepted Quantities Per shipment 2500
Dry Ice (UN1845) Per shipment 5300
Lithium Batteries
Lithium Batteries Section II (966 969) Per shipment 2650
Lithium Ion PI967 Lithium Metal PI970 Per shipment Free of charge
Address Correction Per shipment 5300 (International) 2650 (Domestic)
Data Entry Per shipment 1590
Security Charges
Elevated Risk Per shipment 9010
Restricted Destination Per shipment 13780
Customs servicesView explanation
How we charge Additional Charges inclusive of GST (MYR)
Disbursement Per shipment Higher of 5300 or 3 of total duties + GST
Broker Notification Per shipment 5300
Bonded Storage Per shipment and per kg per dayHigher of 1060 per shipment or 053 per kg charged after 3 working days
Bonded Transit Per shipment 37100
Release to Broker Per shipment 21200
CUSTOMS SERVICES
SURCHARGES
Disbursements Fee ndash In Malaysia this refers to the fee charged by DHL for the processing of duty and GST relating to a shipment
For a full list of surchargescustoms services please visit your country website at dhlcommysurcharges or dhlcommycustoms_services
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES15
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Afghanistan H radic radicAlbania G radic radicAlgeria H radic radicAmerican Samoa H radic radicAndorra G radic radicAngola H radic radic radicAnguilla H radic radicAntigua H radic radicArgentina H radic radic radicArmenia G radic radicAruba H radic radicAustralia D radic radic radic radicAustria F radic radic radic radicAzerbaijan G radic radicBahamas H radic radicBahrain G radic Doc radicBangladesh F radic Doc radicBarbados H radic radicBelarus G radic radicBelgium F radic radic radic radicBelize H radic radicBenin H radic radic radicBermuda H radic radicBhutan C radic radicBolivia H radic radicBonaire H radic radicBosnia and Herzegovina G radic radicBotswana H radic radicBrazil H radic radic radicBrunei B radic radicBulgaria G radic radic radicBurkina Faso H radic radic radicBurundi H radic radicCambodia C radic radicCameroon H radic radic radicCanada E radic radic radicCanary Islands The H radic radicCape Verde H radic radicCayman Islands H radic radicCentral African Republic H radic radicChad H radic radicChile H radic radic radicChina 1 B radic radic radicChina 2 C radic radic radicColombia H radic radic radic radicComoros H radic radicCongo H radic radic radicCongo Democratic Rep of H radic radic radicCook Islands H radic radicCosta Rica H radic radicCote drsquoIvoire H radic radic radicCroatia G radic radicCuba H radic radicCuracao H radic radicCyprus G radic Doc radicCzech Republic The G radic radic radic radicDenmark F radic radic radic radicDjibouti H radic radicDominica H radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Dominican Republic H radic radicEast Timor H radic radicEcuador H radic Doc radicEgypt H radic radicEl Salvador H radic radicEritrea H radic radicEstonia G radic radic radicEthiopia H radic radicFalkland Islands H radic radicFaroe Islands H radic radicFiji H radic radicFinland F radic radic radicFrance F radic radic radic radicFrench Guyana H radic radicGabon H radic radic radicGambia H radic radicGeorgia G radic radicGermany F radic radic radic radicGhana H radic radicGibraltar G radic radic radicGreece G radic radic radicGreenland G radic radicGrenada H radic radicGuadeloupe H radic radicGuam H radic radicGuatemala H radic Doc radicGuernsey G radic radic Doc radicGuinea Republic H radic radicGuinea-Bissau H radic radicGuinea-Equatorial H radic radicGuyana (British) H radic radicHaiti H radic radicHonduras H radic radicHong Kong B radic radic radic radicHungary F radic radic radicIceland G radic radic radicIndia F radic Doc radicIndonesia B radic radic radicIran Islamic Rep of H radic radicIraq H radic radicIreland Rep of F radic radic radic radicIsrael H radic radicItaly F radic radic radic radicJamaica H radic radicJapan D radic radic radicJersey G radic radic Doc radicJordan G radic radicKazakhstan G radic radic radicKenya H radic radic radicKiribati H radic radicKorea DPR of (North) H radic radicKorea Rep of (South) D radic radic radicKosovo G radic radicKuwait G radic Doc radicKyrgyzstan G radic radicLao PDR C radic radicLatvia G radic radicLebanon H radic radic radicLesotho H radic radic
Doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES16
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic
Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES17
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
East Malaysia - add 10 to West Malaysia rates
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries
worldwide Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES19
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide
Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Express (Malaysia) Sdn Bhd
Level 27 Menara TM
Off Jalan Pantai Bahru
50672 Kuala Lumpur
Malaysia
For contact details of the DHL Express office
nearest to you please visit our website at dhlcommy
or call the customer service hotline on 1800 88 8388
Valid 1st January 2018
SERVICE CENTER ADDRESSES AND PHONE NUMBERS
DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200
DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001
DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873
DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100
DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127
DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222
DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360
DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893
DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088
DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561
DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431
DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000
DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745
DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402
DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848
DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES15
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Afghanistan H radic radicAlbania G radic radicAlgeria H radic radicAmerican Samoa H radic radicAndorra G radic radicAngola H radic radic radicAnguilla H radic radicAntigua H radic radicArgentina H radic radic radicArmenia G radic radicAruba H radic radicAustralia D radic radic radic radicAustria F radic radic radic radicAzerbaijan G radic radicBahamas H radic radicBahrain G radic Doc radicBangladesh F radic Doc radicBarbados H radic radicBelarus G radic radicBelgium F radic radic radic radicBelize H radic radicBenin H radic radic radicBermuda H radic radicBhutan C radic radicBolivia H radic radicBonaire H radic radicBosnia and Herzegovina G radic radicBotswana H radic radicBrazil H radic radic radicBrunei B radic radicBulgaria G radic radic radicBurkina Faso H radic radic radicBurundi H radic radicCambodia C radic radicCameroon H radic radic radicCanada E radic radic radicCanary Islands The H radic radicCape Verde H radic radicCayman Islands H radic radicCentral African Republic H radic radicChad H radic radicChile H radic radic radicChina 1 B radic radic radicChina 2 C radic radic radicColombia H radic radic radic radicComoros H radic radicCongo H radic radic radicCongo Democratic Rep of H radic radic radicCook Islands H radic radicCosta Rica H radic radicCote drsquoIvoire H radic radic radicCroatia G radic radicCuba H radic radicCuracao H radic radicCyprus G radic Doc radicCzech Republic The G radic radic radic radicDenmark F radic radic radic radicDjibouti H radic radicDominica H radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Dominican Republic H radic radicEast Timor H radic radicEcuador H radic Doc radicEgypt H radic radicEl Salvador H radic radicEritrea H radic radicEstonia G radic radic radicEthiopia H radic radicFalkland Islands H radic radicFaroe Islands H radic radicFiji H radic radicFinland F radic radic radicFrance F radic radic radic radicFrench Guyana H radic radicGabon H radic radic radicGambia H radic radicGeorgia G radic radicGermany F radic radic radic radicGhana H radic radicGibraltar G radic radic radicGreece G radic radic radicGreenland G radic radicGrenada H radic radicGuadeloupe H radic radicGuam H radic radicGuatemala H radic Doc radicGuernsey G radic radic Doc radicGuinea Republic H radic radicGuinea-Bissau H radic radicGuinea-Equatorial H radic radicGuyana (British) H radic radicHaiti H radic radicHonduras H radic radicHong Kong B radic radic radic radicHungary F radic radic radicIceland G radic radic radicIndia F radic Doc radicIndonesia B radic radic radicIran Islamic Rep of H radic radicIraq H radic radicIreland Rep of F radic radic radic radicIsrael H radic radicItaly F radic radic radic radicJamaica H radic radicJapan D radic radic radicJersey G radic radic Doc radicJordan G radic radicKazakhstan G radic radic radicKenya H radic radic radicKiribati H radic radicKorea DPR of (North) H radic radicKorea Rep of (South) D radic radic radicKosovo G radic radicKuwait G radic Doc radicKyrgyzstan G radic radicLao PDR C radic radicLatvia G radic radicLebanon H radic radic radicLesotho H radic radic
Doc = document contents only P = document and non-document contentsFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES16
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic
Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES17
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
East Malaysia - add 10 to West Malaysia rates
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries
worldwide Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES19
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide
Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Express (Malaysia) Sdn Bhd
Level 27 Menara TM
Off Jalan Pantai Bahru
50672 Kuala Lumpur
Malaysia
For contact details of the DHL Express office
nearest to you please visit our website at dhlcommy
or call the customer service hotline on 1800 88 8388
Valid 1st January 2018
SERVICE CENTER ADDRESSES AND PHONE NUMBERS
DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200
DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001
DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873
DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100
DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127
DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222
DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360
DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893
DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088
DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561
DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431
DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000
DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745
DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402
DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848
DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES16
SERVICE CAPABILITY AND RATING ZONES
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Liberia H radic radicLibya H radic radicLiechtenstein F radic radicLithuania G radic Doc radicLuxembourg F radic radic radic radicMacau B radic Doc radicMacedonia Rep of G radic radicMadagascar H radic radic radicMalawi H radic radicMaldives C radic Doc radicMali H radic radic radicMalta G radic radicMarshall Islands H radic radicMartinique H radic radicMauritania H radic radicMauritius H radic radicMayotte H radic radicMexico E radic radicMicronesia Fed States of H radic radicMoldova Rep of G radic radicMonaco F radic radicMongolia C radic radicMontenegro Rep of G radic radicMontserrat H radic radicMorocco H radic radicMozambique H radic Doc radicMyanmar C radic radicNamibia H radic Doc radicNauru Rep of H radic radicNepal C radic Doc radicNetherlands The F radic radic radic radicNevis H radic radicNew Caledonia H radic radicNew Zealand D radic radic radicNicaragua H radic radicNiger H radic radicNigeria H radic radicNiue H radic radicNorthern Mariana Islands H radic radicNorway F radic radic radicOman G radic Doc radicPakistan G radic Doc radicPalau H radic radicPanama H radic Doc radicPapua New Guinea H radic radicParaguay H radic radic radicPeru H radic Doc radicPhilippines The B radic radic radic radicPoland G radic radic Doc radicPortugal F radic radic radic radicPuerto Rico H radic radicQatar G radic Doc radicReunion Island of H radic radicRomania G radic radicRussian Federation The G radic radicRwanda H radic radicSamoa H radic radicSan Marino G radic radic
Country ZoneDHL
Express Worldwide
DHL Express 1200
DHL Express 900 Imports
Sao Tome amp Principe H radic radicSaudi Arabia G radic Doc radicSenegal H radic radic radicSerbia Rep of G radic radicSeychelles H radic radicSierra Leone H radic radicSingapore A radic radic radic radicSlovakia G radic radic radic radicSlovenia G radic radic Doc radicSolomon Islands H radic radicSomalia H radic radicSomaliland Rep of (North Somalia) H radic radicSouth Africa H radic radic radicSouth Sudan H radic radicSpain F radic radic Doc radicSri Lanka C radic radic radicSt Barthelemy H radic radicSt Eustatius H radic radicSt Helena H radic radicSt Kitts H radic radicSt Lucia H radic radicSt Maarten H radic radicSt Vincent H radic radicSudan H radic radic radicSuriname H radic radicSwaziland H radic radicSweden F radic radic radic radicSwitzerland F radic radic radic radicSyria H radic radicTahiti H radic radicTaiwan B radic radic radic radicTajikistan G radic radicTanzania H radic radicThailand B radic radic radic radicTogo H radic radic radicTonga H radic radicTrinidad and Tobago H radic radicTunisia H radic radicTurkey G radic radic radicTurks and Caicos Islands H radic radicTuvalu H radic radicUganda H radic radic radicUkraine G radic radicUnited Arab Emirates G radic radicUnited Kingdom F radic radic radic radicUnited States of America E radic radic radic radicUruguay H radic radicUzbekistan G radic radicVanuatu H radic radicVatican City F radic radic radic radicVenezuela H radic radicVietnam C radic Doc radicVirgin Islands (British) H radic radicVirgin Islands (US) H radic radicYemen Rep of H radic radicZambia H radic radic radicZimbabwe H radic Doc radic
Doc = document contents only P = document and non-document contentsradic For United States of America no service for DHL Express 900 only DHL Express 1030 is availableFor transit times and the availability of DHL Express 1200 and DHL Express 900 for your origin and destination address please refer to the DHL Capability Tool at dctdhlcom Pieces with a single base length up to 300cm are accepted Additional surcharges may apply
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES17
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
East Malaysia - add 10 to West Malaysia rates
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries
worldwide Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES19
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide
Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Express (Malaysia) Sdn Bhd
Level 27 Menara TM
Off Jalan Pantai Bahru
50672 Kuala Lumpur
Malaysia
For contact details of the DHL Express office
nearest to you please visit our website at dhlcommy
or call the customer service hotline on 1800 88 8388
Valid 1st January 2018
SERVICE CENTER ADDRESSES AND PHONE NUMBERS
DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200
DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001
DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873
DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100
DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127
DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222
DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360
DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893
DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088
DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561
DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431
DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000
DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745
DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402
DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848
DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES17
Export rates by zone and product
DHL EXPRESS WORLDWIDEWeight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
East Malaysia - add 10 to West Malaysia rates
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries
worldwide Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES19
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide
Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Express (Malaysia) Sdn Bhd
Level 27 Menara TM
Off Jalan Pantai Bahru
50672 Kuala Lumpur
Malaysia
For contact details of the DHL Express office
nearest to you please visit our website at dhlcommy
or call the customer service hotline on 1800 88 8388
Valid 1st January 2018
SERVICE CENTER ADDRESSES AND PHONE NUMBERS
DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200
DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001
DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873
DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100
DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127
DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222
DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360
DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893
DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088
DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561
DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431
DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000
DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745
DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402
DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848
DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES18
Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
East Malaysia - add 10 to West Malaysia rates
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 (1030 to the USA) ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries
worldwide Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES19
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide
Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Express (Malaysia) Sdn Bhd
Level 27 Menara TM
Off Jalan Pantai Bahru
50672 Kuala Lumpur
Malaysia
For contact details of the DHL Express office
nearest to you please visit our website at dhlcommy
or call the customer service hotline on 1800 88 8388
Valid 1st January 2018
SERVICE CENTER ADDRESSES AND PHONE NUMBERS
DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200
DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001
DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873
DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100
DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127
DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222
DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360
DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893
DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088
DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561
DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431
DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000
DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745
DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402
DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848
DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES19
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
Table continues overleaf
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide
Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Express (Malaysia) Sdn Bhd
Level 27 Menara TM
Off Jalan Pantai Bahru
50672 Kuala Lumpur
Malaysia
For contact details of the DHL Express office
nearest to you please visit our website at dhlcommy
or call the customer service hotline on 1800 88 8388
Valid 1st January 2018
SERVICE CENTER ADDRESSES AND PHONE NUMBERS
DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200
DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001
DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873
DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100
DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127
DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222
DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360
DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893
DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088
DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561
DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431
DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000
DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745
DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402
DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848
DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429
DHL Service amp Rate Guide 2018 Malaysia
ZONES AND RATES20
Import rates by zone and product
DHL EXPRESS WORLDWIDE IMPORT
The international specialists Services How to ship with DHL Express Shipping tools Zones and rates
Calculate the price of your shipment Optional services Surcharges Customs services Service capability
and rating zones Export services Import services
Weight in kg Zone A Zone B Zone C Zone D Zone E Zone F Zone G Zone H
DHL Express 1200 ndash Guaranteed delivery before 1200 on the next possible working day to over 88 countries worldwide
Add 4000 MYR to the DHL Express Worldwide
DHL Express 900 ndash Guaranteed delivery before 900 on the next possible working day to over 27 countries worldwide
Add 10000 MYR to the DHL Express Worldwide
Weights are rounded up to the nearest 05kg for shipments up to 30kg and to the nearest 1kg thereafter
Rates are in MYR and exclude customs duties taxes clearance-related charges VAT and all surcharges Terms and conditions apply ndash see dhlcomexpress for details
DHL Express does not accept shipments containing pieces exceeding 1000kg (2200 lbs) or 300 cm (1181 inches) length Within a shipment any single piece between 300kg and 1000kg or exceeding 100 cm width 120 cm length or 160 cm height requires pre-approval from DHL and may be charged at alternate rates Our standard transit time commitment may not apply Please contact your DHL Account Manager for details
DHL Express (Malaysia) Sdn Bhd
Level 27 Menara TM
Off Jalan Pantai Bahru
50672 Kuala Lumpur
Malaysia
For contact details of the DHL Express office
nearest to you please visit our website at dhlcommy
or call the customer service hotline on 1800 88 8388
Valid 1st January 2018
SERVICE CENTER ADDRESSES AND PHONE NUMBERS
DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200
DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001
DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873
DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100
DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127
DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222
DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360
DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893
DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088
DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561
DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431
DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000
DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745
DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402
DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848
DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429
DHL Express (Malaysia) Sdn Bhd
Level 27 Menara TM
Off Jalan Pantai Bahru
50672 Kuala Lumpur
Malaysia
For contact details of the DHL Express office
nearest to you please visit our website at dhlcommy
or call the customer service hotline on 1800 88 8388
Valid 1st January 2018
SERVICE CENTER ADDRESSES AND PHONE NUMBERS
DHL Express (Malaysia) Sdn Bhd - Shah AlamLot 8 Jalan Pemaju U115Hicom Glenmarie Industrial Park 40150 Shah Alam Selangor Malaysia603-5125 0200
DHL Express (Malaysia) Sdn Bhd - Kuala LumpurPlot 662 Jalan 3 Off Jalan Chan Sow Lin Sungai Besi 55200 Kuala Lumpur Malaysia603-2386 7001
DHL Express (Malaysia) Sdn Bhd - SerembanPT No 13757 Jalan Haruan 1 Oakland Industrial Park 70200 Seremban Malaysia606-7611 873
DHL Express (Malaysia) Sdn Bhd - Bayan LepasPlot 14 Bayan Lepas Industrial Est Phase 4 11900 Bayan Lepas Penang Malaysia607-6150 100
DHL Express (Malaysia) Sdn Bhd - Prai2 Lengkok Kikik 1 Taman Inderawasih 13600 Prai Penang Malaysia604-3992 127
DHL Express (Malaysia) Sdn Bhd - Ipoh13Laluan Perkilangan Silibin 2Kawasan Perkilangan Jelapang30020 Ipoh Perak Malaysia605-5263 222
DHL Express (Malaysia) Sdn Bhd - MelakaLot 2873 Jalan PK18 Taman Perindustrian Krubong 75250 Melaka Malaysia606-3341 360
DHL Express (Malaysia) Sdn Bhd - KuantanB-38 Jalan Gebeng 26 Pusat Komersial Gebeng 26080 Kuantan Pahang Malaysia609-5834 893
DHL Express (Malaysia) Sdn Bhd - Ayer HitamNo 37 amp 39 Jalan Kirana 1Taman Kirana 86200 Ayer HitamJohor Malaysia607-7715 088
DHL Express (Malaysia) Sdn Bhd - Kuching6 Jalan Song Thian Cheok93100 Kuching SarawakMalaysia6082-429 561
DHL Express (Malaysia) Sdn Bhd - Bintulu151 Lot 3437 Parkcity Commercial SquareJalan Tun Ahmad Zaidi 97008 Bintulu Sarawak Malaysia6086-332 431
DHL Express (Malaysia) Sdn Bhd - Kota KinabaluLot 40 Bundusan Square Jalan Bundusan 88300 Kota Kinabalu Sabah Malaysia6088-733 000
DHL Express (Malaysia) Sdn Bhd - LangkawiPlot 3 Taman Bintang Baru Jalan Penarak 07000 Langkawi Kedah Malaysia604-9666 745
DHL Express (Malaysia) Sdn Bhd - Sandakan1st Floor Lot 6 Block B Old Slipway90000 Sandakan Sabah Malaysia6089-219 402
DHL Express (Malaysia) Sdn Bhd - TawauTB 8291 Ground Floor Lot 28CPerdana Comm Square Mile 3 12Jalan Apas 91008 Tawau Sabah Malaysia6089-914 848
DHL Express (Malaysia) Sdn Bhd - Labuan No IR604 Ground FloorWisma Cheng Te Lot 4 KgBatu Arang 87000 WP Labuan Malaysia6087-416 429