SERVICE MANAGER & ORCHESTRATOR: BETTER TOGETHER!
Service Manager and Orchestrator: Better Together!
Aug 20, 2015
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SERVICE MANAGER & ORCHESTRATOR:BETTER TOGETHER!
CMDB, Incident, Problem,
Release Mgmt, Service Request
Virtual Workload Provisioning,
Multi Hypervisor, Cloud Mgmt, Self
Service
OS / Software Deploy,
Patching and Settings Mgmt,
3rd party OS
Performance, Health, Network,
Application Monitoring, Best
Practices
Backup & Disaster Recovery
Orchestration Run Book
Automation, Integration
Service Manager
Service Manager
Service Manager
Service Manager
Service ManagerService Catalog Overview
Orchestrator
Orchestrator
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Showcase
ADDS
Service ManagerEnd User
End User
Active Directory
Service Request
CMDB
Orchestrator
Runbooks
Self-ServicePortal
RunbookActivity
Active Directory Connector Orchestrator Connector
Links to Runbook
Relates to CIs
RunbookTriggers Runbook
Transfers Parameters
Initiate Service Requests
Initiate Incidents
Get-Objects
Set-Objects
Summary
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Contact Details
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Q & A
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