The LITTLE Workshop Agenda Mapping An Integrated Experience For A University Council of Graduate Students Organization: A Service Design Case Study Thesis Research Workshop Agenda Allen J Cochran [email protected][email protected]Thursday, July 28, 11
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Service Design Workshop: Determining Graduate Student Needs 02
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The LITTLE Workshop AgendaMapping An Integrated Experience For A University
The objective of the LITTLE workshop is to learn about the
graduate student experience from the perspective of graduate
students and Delegates from the Council of Graduate
Students. Participants will inform the researcher/moderator
about their choices for graduate school starting from before
they arrived on The Ohio State University’s campus to beyond
their graduation (if they’ve graduated). Information gathered in
the LITTLE workshop will help inform a larger event called the
BIG workshop.
The workshop itself consists of a short homework activity and
then two parts during the actual workshop period. The
homework is to prime the participants for mapping and
discussion activities during the workshop. Part 01 of the
workshop is for small groups to map their graduate
experiences based on the homework. Part 02 is for all
participants to work together to produce one generalized
graduate student journey and then add important Touchpoints
that appear during that journey.
Details
Who Grad. Students, Council Delegates
What Participate in a workshop about CGS Services
When Date TBD
Where Hayes Hall, Rm. TBD
Why To advance the service and experiences of the
Council of Graduate Students so that they can
better serve their constituencies.
Agenda Synopsis
Format Homework, Workshop (2 parts), Discussion
Duration 2.5 - 3 hours
Parts Priming Activity (done at home) 30 - 60 min
Workshop Part 01 (Small Group) 1.5 hrs.
Workshop Part 02 (Large Group) 1.5 hrs.
Thursday, July 28, 11
The LITTLE Workshop
3
Thursday, July 28, 11
Workshop Overview
4
HomeworkExplain
HomeworkActivity:
Map StagesPresentActivity
Activity:Map Stages
Together
Activity:Add
Touchpoints
PresentActivity
WORKSHOPPRE-WORKSHOP
Participants are to journal about their experiences while at graduate school and bring their journal to the workshop for presentation
Participants are to explain their graduate experiences that they wrote about in their journal
Participants will collectively create a map of their graduate experiences being careful to document the stages they go through during their academic career
Participants will present their stages of graduate school map as a group - each group will present to the entire workshop
Participants will collectively create one map, drawing information from each of the groups they were previously in
Participants will add Touchpoints to their collective map - Touchpoints will be provided to them and they will be able to add Touchpoints as well
Participants will present their collective map to the moderator
SMALL GROUPS - 2 OR 3 PEOPLE LARGE GROUP - ENTIRE WORKSHOPINDIVIDUAL
Thursday, July 28, 11
HomeworkParticipants are to complete this homework prior
to the start of the workshop. They are to bring the
homework booklet to the workshop for discussion.
5
What Writing Activity
When Prior to the workshop
Format Writing
Time Frame 45 - 60 minutes
Thursday, July 28, 11
Homework Instructions
Instructions(Included Inside the Homework)
Inside this Examination Blue Book please write about your personal journey
through graduate school. When writing, consider these questions:
• When did you apply to school?
• Why did you decide to go to grad school?
• How did you choose OSU?
• How did you develop during grad school?
• What stages did you go through?
• Do you have any favorite memories?
• Do you have any bad memories?
• What were your biggest hurdles?
• Who helped you along the way?
When you’ve completed your journal writing, hold on to this book and bring it to
the workshop. We’ll be discussing what you wrote there.
If you would prefer to type your journal entry, please feel free to do so, but again
remember to print it out and bring it with you to the workshop.
The activity should take you between 30 - 60 minutes. If you have any questions,