Service Design Award 2015 October 3rd, New York City
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Service Design Award 2015
October 3rd, New York City
Client: ProRail and Netherlands Railways (NS)
Edenspiekermann and STBY
Dynamic Travel Information on Platforms
October 3rd, New York City
Category: Commercial
Client: Telia Sonera
Transformator Design
Great customer experience enabling a profitable business
October 3rd, New York City
Category: Commercial
Client: YTA Pharmacies
Hellon (formerly Diagonal)Peoples pharmacy
October 3rd, New York City
Category: Commercial
Client: Finavia
Hellon (formerly Diagonal)Travellab
October 3rd, New York City
Category: Commercial
Client: The Victorian Government
Thick
Reimagining government services
October 3rd, New York City
Category: Non-profit
Client: FutureGov, Right Here Brighton, Hove
Enabled by Design, Neontribe and Social Spider
Doc Ready
October 3rd, New York City
Category: Non-profit
Client: Fimlab Laboratories
Hellon (formerly Diagonal)Fimlab Laboratories
October 3rd, New York City
Category: Non-profit
Client: Systembolaget
Transformator Design
Helping Sweden Drink Better - Not More
October 3rd, New York City
Category: Non-profit
Client: Ticino Turismo
SketchinHike Ticino
October 3rd, New York City
Category: Non-profit
Client: State library of Victoria
Meld Studios
Co-designing the future of the state library of Victoria
October 3rd, New York City
Category: Non-profit
Client: Oslo University Hospital
Designit
Re-designing breast cancer diagnostics
October 3rd, New York City
Category: Non-profit
Client: University of California, Berkeley
SIS Project‘s UX team
Transforming Services Delivery for Students
October 3rd, New York City
Category: Non-profit
Client: Rokilde nursing home, Norway
Designit
Volunteer service for nursing home residents
October 3rd, New York City
Category: Non-profit
41 entries in 3 categories
October 3rd, New York City
41 entries in 3 categories• 14 commercial• 4 methodology• 21 non-profit
October 3rd, New York City
4 winners in 2 categories
October 3rd, New York City
4 winners in 2 categories• Prototyping for
organizational change• Results-driven
service design
October 3rd, New York City
And the winners are…
October 3rd, New York City
And the winners are…
October 3rd, New York City
Client: Finavia
Hellon (formerly Diagonal)Travellab
October 3rd, New York City
Category: Commercial
Service Design Award 2015
October 3rd, New York City
Client: The Victorian Government
Thick
Reimagining government services
October 3rd, New York City
Category: Non-profit
Service Design Award 2015
October 3rd, New York City
Client: YTA Pharmacies
Hellon (formerly Diagonal)Peoples pharmacy
October 3rd, New York City
Category: Commercial
Copyright Hellon. All rights reserved.
outputs and deliverables, People’s Pharmacy
After the concept manual, Hellon designed a pilot pharmacy to Helsinki City center. The pilot pharmacy plans included an improved customer service model, a fresh new interior concept and productized new wellness and health care services.
New service interior New service products
Service Design Award 2015
October 3rd, New York City
Client: Oslo University Hospital
Designit
Re-designing breast cancer diagnostics
October 3rd, New York City
Category: Non-profit
1. Overview
• Describe the product/ service before the project (industry sector/target audience etc..)• Describe the objective, target, market of the task
2. Process
• Design tools or methods and the process• How did you gather (customer) insight?• How did you test the product / service concept?
Service Design Award 2015
October 3rd, New York City
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