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2012-13 : 09286171878, 09368512261 AN ISO 9001:2008 CERTIFIED COMPANY Regd. Office 2nd Floor, Rashmi Palace, Kamla Nagar, Agra-05 | 0562-3214599 ETCDRC LIMITED SERVICE CENTER BUSINESS PROPOSAL
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Page 1: Service Center Proposal

2012-13

℡℡℡℡ : 09286171878, 09368512261

AN ISO 9001:2008 CERTIFIED COMPANY

Regd. Office – 2nd Floor, Rashmi Palace, Kamla Nagar, Agra-05 |

0562-3214599

ETCDRC

LIMITED SERVICE CENTER BUSINESS PROPOSAL

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INTRODUCTION ETCDRC LIMITED (EKANKSHA TANMAY CAREER DEVELOPMENT & RESRARCH CENTER LIMITED) has evolved as an exclusive Service Center, Training centre, AMC’c, Tenders, and Computer & Laptop Hardware (Card Level & Chip Level), Laptop Repairing, Mobile Repairing, Printer Repairing, CCTV Repairing, Networking, Accounting, Programming, BPO Training Course & University Courses. ETCDRC will start app. 200 service center of Laptop Repairing, Motherboard Repairing, U.P.S Repairing, Palmtop Repairing & Printer Repairing. There has been a mush room growth of Software, Hardware, Networking & Accounting, university programs Institutions in almost run 136 franchisee all the centers in U.P, Uttaranchal, Haryana, J&K, Rajasthan, M.P, Maharashtra, Jharkhand, Chhattisgarh, Bihar, Gujarat, Himachal Pradesh, Punjab, Orissa, Andhra Pradesh, West Bengal, NCR. On the other hand FIC, by virtue of its cost-convenient, job-oriented and quality controlled teaching and training, has risen to great heights and acclamations from among them.

With the accomplishment of the idea of laying foundation of ETCDRC in the year 2006, ETCDRC was promoted by a group of IT Professionals who had experience for more than a decade. It has indeed become a land mark in entire India and has grown into the most reputed Fastest growing in Software Development, Repairing Center, Training Institute providing ““Job-oriented Courses” with a network all over the country or abroad. At ETCDRC, we identify the country’s best potential talent and nurture them into high performing & certified Professionals. We allow their individuality to blossom and provide the excellent motivation along with stimulation in a highly challenging environment.

MISSION ETCDRC is to expand a fully developed for training & repairing computer Hardware & Network training Institutes & Laptop, Motherboard repairing & ETCDRC’s service center (RUN BY ETCDRC LIMITED) for Laptop Repairing, Tabulate Repairing, Printer Repairing & U.P.S repairing, in the rural & urban areas of the Country & abroad as well. And, thus to provide all opportunities to Technical & Non-Technical students to attain self-reliance & economic liberty. Undoubtedly, in the era of Information Technology and with the problems of unemployment in India, we came up with a solution to tackle both the situations. As of now we provide courses in

three main fields.

The coveted ISO 9001:2008 CERTIFICATION for Quality Management System is a standing testimony to Institute of Hardware Technology for quality & educational excellence.

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“Strict Quality Control measures at every stage” ensure that appropriate and up-to-date computer training inputs are given to the students. FIC adheres strictly to the two-student one computer norm so that every student receives full value for his / her money.

THE OPPORTUNITY

Most of the laptops sold come with a 1-year warranty. Once the laptop is out of warranty, the laptop user

is left at the mercy of the authorized service centers. The unreasonably high cost of service and

components often compel laptop users to buy a new laptop instead of repairing the old one. This is a

practice understood and promoted by laptop manufacturers that establish service centers as a mere

afterthought, with their focus entirely on selling new laptops.

As a partner in ETCDRC, you will be in a position to service laptops & printer at prices 40% - 60%

lower than those quoted by the authorized service centers. Beyond that, our emphasis on quality and

faster turnaround time as well as the convenience of multiple locations will ensure the customer to opt for

our services always. The appeal of our “No-Solution No-Fee” service, assisted by the right infrastructure

and a highly trained network of laptop specialists will enable you to build a successful business model

around our strengths.

Whether you aspire to be your own boss or achieve financial independence, a ETCDRC franchise

business using our tried and tested business model can help you achieve these goals. By leveraging the

strengths of our unmatched network and national brand, you will be able to build a business that

maximizes your success while sharing your risks with us.

A DEDICATED SPECIALISED SERVICE

Laptops are far more complex and delicate than desktops and require a great level of expertise.

Laptop repair & service is a largely unorganized industry in India. This offers a wonderful

opportunity for a specialized laptop repair & service store to meet the specific needs of

customers. A ETCDRC service center offers a dedicated laptop repair service utilizing the latest

technology and equipment, a highly trained workforce and high quality components & raw

materials.

ETCDRC PROVIDES YOU WITH A WORLD CLASS TRAINING COURSE

By joining ETCDRC, you are not just becoming part of a national brand, but also being

empowered with the training, technology, marketing and support to maximize your ability to

build your own successful and profitable business. The comprehensive training courses will

encompass all aspects of the entire business and is second to none. Utilizing the best techniques

built on a decade of collective experience in the IT industry and the success of our other

franchise business, our training will empower you with the technical and business acumen to

drive your business forward.

We have a team of expert “laptop & printer service specialists” across laptops & printers of all

brands & models. Our technical experts shall train you and make you comfortable through the

orientation. To follow it up, we provide complete back-end support after the training is

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completed. A dedicated team shall track all industry developments and keep you technically up

to date.

Training is one of the most important aspect of the franchise business module and has been

systematically designed by us to cover all aspects of running this business:

► Technical training

► Marketing training

► Store management training

► Administration

► Accounts

The training will be supported with a comprehensive set of manuals.

OUR SPECIALITIES ♦ An ISO 9001:2008 Service Center.

♦ In depth focused repairing by specialized professional people (B.E, B.Tech,

full time faculties).

♦ Training with practical approach on complete Chip/Component Level

♦ Rigorous practice with actual data.

♦ Teaching & Repairing of and training in Latest and upcoming Technology.

♦ Project Work.

♦ One man one machine with individual care.

♦ Corporate Training.

♦ Time bound periodical written and oral tests and mock interviews.

♦ Specialized teaching and training courses in functional English and Personality

Development.

♦ 25,000 Students Successfully Trained.

TECHNOLOGICAL & INFRASTRUCTURAL ADVANTAGES R&D Team: The Research & Development Team is a body of eminent personalities from

I.T. Industry, Academicians, Professionals & internal members. This body provides

technological and infrastructural directions.

We Provide Services (Laptop):

► Motherboard Repair,

► DVD-RW Replacement,

► Keyboard Replacement,

► Overheating Solution,

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► Hinges

► Batteries ,

► Floppy Drive Replacement,

► USB Ports Repair/Replacement,

► DC Socket ( DC jack ) Repair,

► LCD Backlight Replacement,

► LCD Screen Repair,

► Hard disk replacement,

► Windows XP/Vista Installation ,

► Virus Removal

MOTHER BOARD ( DESKTOP)

► Introduction to Mother Board (Desktop)

► Block Diagram of M.B. (Working and Tracing)

► Fault Finding on M.B. Chip Level (Using Soldering Iron, SMD Machine, BGA Machines)

► Trouble Shooting of Faults using Debug Cards & Oscilloscope

► Use of BIOS Programmers & Feeding of Programs into BIOS (Flashing of BIOS)

► Hands on BGA Machines with Latest Technology (Reballing of Chips with Stencils)

► Workshop Practice (100% Practical)

PRINTER REPAIR (5 Days)

► Introduction to Printer & Different Types of Printer ( Deskjet, Laser)

► Refilling of Cartridges in Deskjet and Laser Printer

► Knowledge about Block Diagram, its Voltage Charts, Types of Sensors in Printers, Different types of

Cartridges / Heads & types of Motors used

► Fault finding & explaining chip level repairing in different printers

► Workshop Practice (100% Practical)

Laptop Repairing Laptop Solutions has a specialized team of well experienced engineers for laptop services and repairs.

They are apt at solving any major or minor problems with ease and that too in a short time to the

satisfaction of our customers. No technical glitch is oblivious of us.

Motherboard Repair

Motherboard Repair is carried out at chip level using latest machines by our qualified and experienced

engineers in our fully equipped workshops at our Laptop Repair Center. We have a huge stock of Laptop

Spare Parts for Laptop Motherboard Repairs.

DVD-RW Replacement We are giving DVD -RW Replacement Services at very cheap prices. We have been able establish our

range at par with the highest standards of quality by conducting stringent checking regimes on day-to-day

basis.

Keyboard Replacement Laptop Keyboard Replacement is an affordable way to increase the usability and life of your machine.

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We have notebook keyboards for almost all brands like HP, Compaq, Lenovo, Dell, Acer, IBM and others

at our Laptop Repair Center

Overheating Solution If your laptop over heats then It may be time to have your cooling system checked out. This is an

inexpensive laptop computer repair involving the Laptop fan replacement that can save you from having

to replace your motherboard in the future. We give you the solutions for laptop overheating.

Hinges

If your Laptop hinges broken or loose. Laptop Hinge Repair is quite inexpensive, but needs to be done by

expert hands or they easily give way after some time. Our expert engineers fix Laptop Hinge in a way that

your Laptop behaves as a new unit for years to come.

Batteries We have tie ups with all the distributors for the supply of original Laptop Batteries and Laptop

components. So you get original Laptop Parts at affordable prices at Laptop - Solutions. You may also

ask our engineers for Laptop Battery Maintenance tips.

Floppy Drive Replacement The comprehensive range of Floppy Drive offered by us has earned huge accolades for its maintenance

free life. We have been able establish our range at par with the highest standards of quality by conducting

stringent checking regimes on day-to-day basis. Further, these are offered by us in competitive prices.

USB Ports Repair/Replacement We are giving USB Ports Repair/Replacement Services at very cheap prices. We have been able establish

our range at par with the highest standards of quality by conducting stringent checking regimes on day-to-

day basis

DC Socket (DC Jack ) Repair Laptop Power Jack Repair requires careful mounting and soldering and we do it to a higher standard than

the original manufacturers. Timely Laptop Power repair can save you from replacing the completer

Laptop Motherboard later.

LCD Backlight Replacement The Inverter controls the power going to your backlights and may be causing this problem. It is a pretty

inexpensive Laptop Backlight Repair option that can save you from complete LCD Screen Replacement.

LCD Screen Repair We have a number of Laptop Screen options for you. While we replace broken Laptop Screen or provide

Laptop LCD Replacement with the original ones, we also deal in Laptop LCD Repair. Laptop Screen

Repair is much cheaper than LCD Screen Replacement. We provide original Laptop Screens for all makes

like HP, Compaq, Lenovo, Acer, Dell, IBM, HCL and many more.

Hard Disk Replacement We are giving service of Hard Disk Drive Replacement. Hard Disk Drive Replacement service is

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available at the time of system purchase, and during any period of warranty coverage. Coverage continues

for duration of system limited warranty, even if hard drive has been replaced.

Window XP/Vista/Window7 Installation

We are expert in installation of original windows for your Laptop. We install windows like window XP,

Window Vista, Window7 etc.

Virus Removal We have been around for years now providing computer repair services and have the experience to fully

resolve your computer issue. If your computer is infected or slow we are the one's who can get it going

again and for a great price.

Networking

We are providing technical support services for a wide range of networking related activities. LAN, WAN

setup, network design and implementation Network maintenance, Intranet & extranet set up,

troubleshooting.

• Local Area Network (LAN) Setup and Maintenance.

• Wide Area Network (WAN) Setup and Maintenance.

• Network Security.

• Internet Sharing.

• Firewall Setup.

• Troubleshooting

Today’s problem is not only of Unemployment BUT also of the need for having Perfect knowledge to do the job. We know what is required to become a Technocrat & we also know how to deliver the same.

Guaranteed job is being provided to the students of respective courses after

successful completion of the course. Having over 10 years of experience in the field

of IT , we better understand the need of the people & provide in-depth thorough

knowledge with project work in order to make the individual aware & familiar with

the work of Technology. ETCDRC students are provided training in such a way that

they become qualified enough to deal with any Technical Problem. They are the

EMPLOYER’S FIRST CHOICE as they are trained well to handle & come up with

any Technical Solution.

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Our Placement cell is headed by a panel of experts including ENGINEERS and here

the individuals are screened & their potentialities are judged thoroughly as per the

requirement of the clients before they are sent for the interview.

1. Job is guaranteed after completion of the course.

2. Life time enrollment for better placement.

3. Free telephonic support for any problem in emerging technologies. Enrollment in

the employment panel on website of ETCDRC.

Our clientele base is large and varied and covers various sectors like Manufacturer

and Traders, MNCs, Transport Industry, Computer Training Institutes etc. We pride

ourselves at having the ideal blend of cost and ability. The net result being quality

driven product for perfect training.

INTO THE FUTURE Times are changing, the needs of industries are also changing, ultramodern skill

sets will be required and for this the best and the well-trained mindsets would be in

demand. Value-added services will become the routine of the day. People would be

expecting more and more for what they bring to the table. The professionals (the trainers

and the trainees) would be required to contribute more and more to the enterprises and the

entrepreneurs towards the best possible business managements. To produce such versatile

and resourceful professionals who are relevantly qualified for their chosen professions and

vocations within an educational environment that fosters innovation, enterprise and

enthusiasm for excellence-- is the goal towards which ETCDRC is and will remain ever

striving.

At FIC, we are at constant endeavors to improve the ways of the teaching and the training to meet practical challenges as Technician in order to provide the maximum possible satisfaction to our students.

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BRIEF DETAILS OF THE PROJECT (GRADE-A,B & C) Area 500-800 Sqft Minimum Time Required to Set-up this One Month

Project after Finalization of the Site

Suggested Working Capital Rs. 2,50,000/-

Risk Very Low

Scope Unlimited

Nature of Business AMC’s/ Repairing , in the field of

Computer Hardware & Laptop repairing, Printer Repairing, Tablet Repairing, U.P.S & Inverter Repairing (Chip Level), CCTV, Monitor, TFT & LED, Mobile Repairing, Distribution Service Center in allotted area.

ET provide To the Life Line Of these Business areas

All types devices repairing service center, Govt. Tenders, Companies & Colleges, University AMC’s.

MNC’s Collaboration

Provide authorized service center many companies like Laptops, CCTV, Printers, Tablets, Mobiles, ncomputing and other computer peripherals devices. AMC’s Govt. & Private sectors. Initially more than 5 campiness under process for service center collaboration.

Scope of Expansion

ETCDRC launched a series of computer components like Keyboard, Mouse, Speaker, U.P.S, T.F.T & LED, Cabinet & Tablet, Mobile , CCTV Cameras, Ncomuputing Devices coming shortly.

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Support from the Company ♦ Brand Name ETCDRC LIMITED (Service Center)

♦ National Level Publicity

♦ International Collaboration

♦ R & D Support

♦ Man Power Support

♦ Staff Training

♦ Management Training

♦ Marketing Guidance

♦ Day –To- Day working support.

♦ Management Information System.

♦ Complete Repairing Equipments.

♦ Stationary materials

♦ Parts

♦ New Technologies

Training Charges ►Laptop Repairing 4 days Rs. 11,000 ►Laptop Repairing 16 Days Rs. 15,500 ►Laptop Repairing 180 Days Rs. 36,000 ►Printer Repairing 5 Days Rs. 12,000 ►Tablet Repairing 5 Days Rs. 12,000 ►Mobile Repairing 4 Days Rs . 8,500 ►CCTV Repairing & Installation 5 Days Rs. 11,000 ►Motherboard Repairing 4 Days Rs. 8,000 ►TFT Repairing 5 Days Rs. 9,000 ► U.P.S & Inverter Repairing 5 Days Rs. 8,500 Note – Any three training program attempt one person at starting of service center.

These courses run on behalf of ETCDRC Ltd. FALST 6 Months Rs. 36,000 Laptop Repairing 4 Months Rs. 17,700 Mobile Repairing 3 Months Rs. 8,500

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FINANCIAL PROJECTION

AFFILIATION FEE FOR BLOCK/TOWNS (C) CLASS CITIES Affiliation Fee for Service Center - Rs. 45,000/

Startup Kit - Rs. 10,000/

Total Amount = Rs. 55,000/ (Non Refundable)

(Note - Accept only Demand Draft in favor of ETCDRC Limited payable at Agra)

Support for Service Center : A. Training Support

1. Laptop 4 Days

2. Printer or U.P.S 5 Days

3. Motherboard Repairing 4 Days

(Free - One Person, Time Period – One Year).

B. Marketing Support

Pumplate - 5000

Poster -1000

Sticker -2000

Visiting Cards -5000

Hoardings -2

Canopy -1

C . Workshop Equipment Support (BGA Chip

fixing Machine with Rubber Support & 3 Square

Attachment, Hot Air Gun, White Liquid Flux &

Anna Bond, Mini Hand Blower, BGA Protecting

Strip, Multi Meter, Screw Driver Set, Solder Iron,

Temperature machine)

D. Component Support (As per cost)

B.O Share:

All Types of Repairing Share :80%

Repairing Course Fee :80%

H.O Share:

All Types Repairing (Service Charge) :20%

Laptop Repairing Course :20% Royalty

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FINANCIAL PROJECTION

AFFILIATION FEE FOR TEHSIL (B) CLASS CITIES Affiliation Fee for Service Center - Rs. 65,000/

Startup Kit - Rs. 10,000/

Total Amount = Rs. 75,000/ (Non Refundable)

(Note - Accept only Demand Draft in favor of ETCDRC Limited payable at Agra)

Support for Service Center : A. Training Support

1. Laptop 4 Days

2. Printer 5 Days

3. Tablate or U.P.S Repairing4 Days

4. Motherboard Repairing 5 Days

(Free - One Person, Time Period – One Year).

B. Marketing Support

Pumplate - 5000

Poster -1000

Sticker -2000

Visiting Cards -5000

Hoardings -2

Canopy -1

C . Workshop Equipment Support (BGA Chip

fixing Machine with Rubber Support & 3 Square

Attachment, Hot Air Gun, White Liquid Flux &

Anna Bond, Mini Hand Blower, BGA Protecting

Strip, Multi Meter, Screw Driver Set, Solder Iron,

Temperature machine)

D. Component Support (As per cost)

B.O Share:

All Types of Repairing Share :80%

Repairing Course Fee :80%

H.O Share:

All Types Repairing (Service Charge) :20%

Laptop Repairing Course :20% Royalty

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FINANCIAL PROJECTION

AFFILIATION FEE FOR DISTT. (A) CLASS CITIES Affiliation Fee for Service Center - Rs. 85,000/

Startup Kit - Rs. 10,000/

Total Amount = Rs. 95,000/ (Non Refundable)

(Note - Accept only Demand Draft in favor of ETCDRC Limited payable at Agra)

Support for Service Center : A. Training Support

1. Laptop 4 Days

2. Printer 5 Days

3. Tablate Repairing 4 Days

4. Motherboard Repairing 5 Days

5. CCTV Repairing 4 Days

(Free - One Person, Time Period – One Year).

B. Marketing Support (Startup Kit)

Pumplate - 5000

Poster -1000

Sticker -2000

Visiting Cards -5000

Hoardings -2

Canopy -1

C . Workshop Equipment Support (BGA Chip

fixing Machine with Rubber Support & 3 Square

Attachment, Hot Air Gun, White Liquid Flux &

Anna Bond, Mini Hand Blower, BGA Protecting

Strip, Multi Meter, Screw Driver Set, Solder Iron,

Temperature machine)

D. Component Support (As per cost)

B.O Share:

All Types of Repairing Share :80%

Repairing Course Fee :80%

H.O Share:

All Types Repairing (Service Charge) :20%

Laptop Repairing Course :20% Royalty