Serendipity for SharePoint: The Power of Automated Metadata Tagging

SharePoint, The Semantic Web, Serendipity, Search & Metadata

Organizational data is growing exponentially.

Typically each year’s data is larger than all previous years combined. Storing this data is expensive.

100% increase in data does not equate to a 100% increase in information.

We’re suffering from the law of diminishing returns.

Almost all organizations have this problem:

0%

20%

40%

60%

80%

100%

10000 50000 250000 1000000

Hit Rate On Search

Hit Rate OnSearch

What If The Enterprise Used Web Technologies Like Those We Enjoy in the Consumer Space…?

It’s easier to find information on the Web than it is at work!

Reliance on manual metadata tagging.

What’s the Current Landscape?

Your users will always upload important content.

Your users will always tag content.

Your users will not upload duplicate content.

We no longer suffer from diminishing returns.

In A Perfect World…

Documents stored in SharePoint aren’t always accessed and re-used.

Users are reluctant to add metadata to documents.

The behavioral change around using search in a structured way is often difficult to achieve.

SharePoint ROI is lower than it could be.

But, In the Real World…

Standard SharePointDocument Library

No metadata in the Enterprise Keywords Column

?

?

?

?

Using Serendipity for SharePoint

The Enterprise Keywords Column is automatically populated with metadata.

Auto-tagging

Simplicity and enhanced findability Auto tagging is easier than enforcing users to add metadata

before checking in content Use various “Pages” to render relevant content Content Target Audience targeting Improved User Adoption of uploading content to Content Intelligence over Big Content Searching by refined tags Allow Term Store Managers to build enterprise taxonomies

What is this “Enterprise Metadata” worth to the business user?

Use OOTB features in SharePoint that allows us to represent and visualize the content for different audiences

Web Parts Usage: Content Query, Content Filters, Content Search

Add Library Web Parts (Apps) to pages and add sort/filters

Key Filters to filter out tags in large unstructured libraries Use Search Refiners to filter results by Tags Sort filter in the library itself

How is “Enterprise Metadata” useful in SharePoint?

Use Library Key Filters –without having users input metadata

Using Search Refiners to filter through content

Refine by content Tags from Enterprise Keywords