NORTH DAKOTA FAMI-ly Connection September 2014 this issue meet president joe. p.1 tech tools. p.1 who’s who. p.2 Tech Tools added, enhanced PHOTOS EXPRESS: Our Claims crew recently announced a new option for processing simple auto accident claims. Some insureds and claimants now have the option of capturing photo evidence electronically through PHOTOS EXPRESS. It won’t be appropriate for all claims, but will certainly move things along for some. See our letter of 8/28/14 for details. FAMI AGENT MOBILE APP: Do you have a smartphone or tablet? If so, have you downloaded the FAMI AGENT Mobile App? It’s a great option for accessing information you’re used to finding on fami. connect. The download links (Apple or Google Store) are on the fami.connect page, and updates are released regularly. Give it a try! Are YOU Compatible? Please make sure that “Compatibility Mode” is turned OFF in your browser. Some users have experienced issues with the MSB RCT interface and COMPASS, and in most cases, the problem is with Compatibility Mode. Step-by- step instructions for turning Compatibility Mode off are available from your Marketing Rep, or from the fami.connect Help Line. Joe Brossard named President Joe Brossard was named President & Chief Operating Officer for Farmers Alliance effective July 1st. Joe received a degree in Finance from St. Thomas College and received the Chartered Property & Casualty Underwriter (CPCU) designation in 1987. Prior to joining FAMI in 2012 as Vice President of Underwriting, Joe worked for three large national companies, and has more than 30 years experience in the industry. According to CEO Keith Birkhead, “Joe brings extensive experience in our industry to this position, combined with a clear vision for the future of Farmers Alliance. Most of all, he has embraced the family-oriented culture, and cares deeply about the employees, agent partners and our policyholders.” Joe and his wife, Connie, stay quite busy with four active boys, who range in age from 10 to 18 years old. He loves sports and enjoys coaching basketball and baseball. He also has a passion for gardening. News You Can Use: We Want Your BOP Business! Last fall, we changed our BOP processes because we wanted to be your go-to company for BOP business. We made some big changes in order for this to be possible, including the following: Appetite List Defined: We created a PRIMARY TARGETS document that shows the types up businesses that are right up our alley. We also made a list of risks that we will likely write but may need some additional questions answered first. We hope these two documents make your job easier! They can both be viewed in fami.connect. The Primary Targets document is located under Marketing in the red bar at the top, then under Product Information for Agents. To view the BOP Class Codes list, go to Reference in the red bar at the top. Exceptional Service: One of our promises to you was that your Underwriter can give you an answer of whether or not the risk fits within 24 hours when you have a quote you’ve determined is reasonable, as long as the risk type is on our Primary Targets list. Plus, after you submit the application through COMPASS, it will be issued within days! Automation Improvements: It’s very easy to get a quote in the COMPASS Policy Processing system for BOP, and you can ultimately submit the application and complete online endorsements. We’re committed to continuing to provide you with superior service, and we really want you to keep that BOP business coming our way! **Reminder** Be sure to take a look at the article on the left to learn how to view all of the Marketing Materials we have available. We have five BOP brochures and two BOP flyers, all at no cost!
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
NORTH DAKOTA FAMI-ly Connection
September 2014
this issuemeet pres ident joe . p .1
tech too ls . p .1
who ’s who . p .2
Tech Tools added, enhancedPHOTOS EXPRESS: Our Claims crew recently announced a new option for processing simple auto accident claims. Some insureds and claimants now have the option of capturing photo evidence electronically through PHOTOS EXPRESS. It won’t be appropriate for all claims, but will certainly move things along for some. See our letter of 8/28/14 for details.
FAMI AGENT MOBILE APP: Do you have a smartphone or tablet? If so, have you downloaded the FAMI AGENT Mobile App? It’s a great option for accessing information you’re used to finding on fami.connect. The download links (Apple or Google Store) are on the fami.connect page, and updates are released regularly. Give it a try!
Are YOU Compatible?Please make sure that “Compatibility Mode” is turned OFF in your browser. Some users have experienced issues with the MSB RCT interface and COMPASS, and in most cases, the problem is with Compatibility Mode. Step-by-step instructions for turning Compatibility Mode off are available from your Marketing Rep, or from the fami.connect Help Line.
Joe Brossardnamed PresidentJoe Brossard was named President & Chief Operating Officer for Farmers Alliance effective July 1st. Joe received a degree in Finance from St. Thomas College and received the Chartered Property & Casualty Underwriter (CPCU) designation in 1987. Prior to joining FAMI in 2012 as Vice President of Underwriting, Joe worked for three large national companies, and has more than 30 years experience in the industry.
According to CEO Keith Birkhead, “Joe brings extensive experience in our industry to this position, combined with a clear vision for the future of Farmers Alliance. Most of all, he has embraced the family-oriented culture, and cares deeply about the employees, agent partners and our policyholders.”
Joe and his wife, Connie, stay quite busy with four active boys, who range in age from 10 to 18 years old. He loves sports and enjoys coaching basketball and baseball. He also has a passion for gardening.
News You Can Use: We Want Your BOP Business!Last fall, we changed our BOP processes because we wanted to be your go-to company for BOP business. We made some big changes in order for this to be possible, including the following:
Appetite List Defined: We created a PRIMARY TARGETS document that shows the types up businesses that are right up our alley. We also made a list of risks that we will likely write but may need some additional questions answered first. We hope these two documents make your job easier! They can both be viewed in fami.connect. The Primary Targets document is located under Marketing in the red bar at the top, then under Product Information for Agents. To view the BOP Class Codes list, go to Reference in the red bar at the top.
Exceptional Service: One of our promises to you was that your Underwriter can give you an answer of whether or not the risk fits within 24 hours when you have a quote you’ve determined is reasonable, as long as the risk type is on our Primary Targets list. Plus, after you submit the application through COMPASS, it will be issued within days!
Automation Improvements: It’s very easy to get a quote in the COMPASS Policy Processing system for BOP, and you can ultimately submit the application and complete online endorsements.
We’re committed to continuing to provide you with superior service, and we really want you to keep that BOP business coming our way!
**Reminder**
Be sure to take a look
at the article on
the left to learn
how to view all of the Marketing Materials we
have available. We have five BOP brochures
and two BOP flyers, all at no cost!
1122 N Main, PO Box 1401McPherson, KS 67460
620.241.2200 • www.fami.comFarmers Alliance FAMI-ly CONNECTION for North Dakota - page 2 September 2014
NORTH DAKOTA AGENTS COUNCIL MEMBERS
Patty Feakes 701.293.5910
Steve Hedstrom 701.567.8000
Wanna know who’s on your NORTH DAKOTA TEAm?
Click this button on fami.connect’s homepage.
Like us on Facebook!
FAMI’s “COW”-a-bunga! HEY!We write BONDS!Did you know that Farmers Alliance has an excellent Bond Department? We do, and we want to help you!
We’re especially good at Notary & Public Official bonds, but can help with other types as well. And, to make things even better, we have enhanced automation coming very soon.
Give Tammy or Jessica a call today: 800.362.1075, ext. 1188 or 1367.
P.S. Bonds can help your Contingent Commission at year-end: added premium with very low losses! Win-win!
CAn yOu tell We ReAlly WAnt yOuR FARM busIness?yeAh, We’Re pRetty subtle!
More “COW”-a-bunga! fun, More “COW”-a-bunga! prizes~! thanks to the 250+ of you who participated in our recent joke contest -- what fun! Farmer teri lOVeD all the jokes, but now she’s ready to cook! send us your favorite beef recipe by september 26th and you could win a $100 Gift Card! Details are on Fami.connect’s Recent news, or check your e-mail. “COW”-a-bunga!
Get GOInG nOW! reward period is August 15 thru October 31
hOW yOu CAn WIn bIG:earn 5 FAMI buCKs for each $100 of new business premium (that’s 5%!):Any neW Agr i-Range with Any new Auto (personal and/or commercial)Any neW Auto (personal and/or commercial) added to a current Agri-Range policyAny neW Farm uMbRellA
earn 2 FAMI buCKs for each $100 of new business premium (that’s 2%!) for any new Agri-Range (without auto)
hOW to plAy: Just do your thing! Our new business Reports will show us your progress. After halloween we’ll verify your total & e-mail* you your prize options!
pRIZes: spend your FAMI buCKs for FAMI Merchandise, or a gift card of your choice. you’ll need a minimum of $50 to redeem your “buCKs,” but there’s no upper limit to what you can earn. Want something else? Just ask!
Helpful E-mail Addresses!To submit photos, get a status update, or submit a change request:
(In place of the x, use p for Personal, c for Commercial, or f for Farm)[email protected] [email protected] [email protected]
Who’s Who: Your BOP Specialist, Jessica SchragHave you worked with Underwriter Jessica Schrag yet? If so, you know why we’re writing new BOP business. If not, now’s the time!
Jessica joined Farmers Alliance in June of 2010. In addition to BOP Underwriting, she also works with Bonds.
A native of Goessel, KS, she received a bachelor’s degree from Kansas State University… go Wildcats! Jessica and her husband Chad reside in Hesston, Kansas, where they have recently purchased their first home together. Outside of work, Jessica enjoys spending her leisure time centered around family activities.
We hope you’ve had a chance to visit with Jessica and work with her on an account or two. If not, she’d love to discuss specific accounts with you, answer questions or just say hi.
You can reach Jessica at: 800.362.1075, ext. 1367, or e-mail [email protected]
Related Documents
