Sept 2011 kma sharepoint for the mobile user webinar final

Copyright 2011 © Knowledge Management Associates, LLC. All rights reserved. TWITTER #KMASP

Webinar Series

SharePoint for the Mobile User

September 21, 2011

Audio Information:

Call-in Number: 1 (877) 273-4202

Int'l Toll Access#: 1 (213) 289-0155

Conference Room Number: 7207908

Presented by:


Webinar Series

SharePoint for the Mobile User

Presented by:

September 21, 2011


(3) Twitter hashtag:


Housekeeping Items

• Experiencing Issues? • Change color of your seat to RED

• Questions for Speakers? • Submit questions during webinar

• Twitter Discussion • #kmasp

• Feedback • Webinar Feedback • Next Steps/Moving Forward




About KMA

• Founded in 1995, focused on New England

• 25 employees, technical DNA

• Industries: Professional Services, Life Sciences & Financial Services

• Technologies: • SharePoint, SQL Server, Office, and Visual

Studio.NET

• Specialties: • Collaboration: Portals, Websites, Communities

and Content Management

• Insight: Enterprise Search and Business Intelligence

• Productivity: Forms, Workflow, Office Client Customization


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About the Speakers – Mike Gilronan

• Partner at KMA

• Over 5 years at KMA, over 12 years in Microsoft partner community

• Over 20 years of experience in IT and Professional Services

– Public accounting & Controllership

– Professional Services Leadership

– Client Relationship Management/Business Development

• Focused on Business Decision Maker point of view

• “Recovering” CPA, PMP, all-around process geek


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About the Speakers – Chris McNulty

• KMA SharePoint Practice Lead/Manager

• Working with SharePoint technologies since 2000/2001

• 20 years consulting and financial services technology (Santander, John Hancock, GMO, State Street)

• MBA in Investment Management from Boston College Carroll School of Management

• Write and speak often on Microsoft IW technologies (blogs & books)

• Microsoft MCSE/MCTS/MSA/MVTSP


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About the Speakers – Anthony Kinney

• Enterprise Mobility Strategist for Windows Phone.

• Supports the New England and US CommSector regions

• Responsible for discussing mobile integration strategy into Unified Messaging\Communications, Cloud Solutions, and Line of Business integration.

• Broad set of experiences including technical sales, training, and partner development and has been with Microsoft a little over 4 years.




Agenda

• SharePoint for the Mobile Worker - Context and Use Cases

• Non-Microsoft Mobile Technologies that Support SharePoint

• Microsoft Technologies that Support SharePoint Mobility

• Questions and Answers

• Resources and Next Steps


SharePoint for the Mobile Worker - Context and Use Cases




Industry Trend: The Mobile Information Worker

Blurring work/personal boundaries

• “61% of mobile workers sleep with their smartphones”

• “91% of mobile workers use their free time, day and night, to check their smartphones”

• “29% of mobile workers said the need to check their smartphones has created friction with a spouse or partner.”

Source: “The iPass Global Mobile Workforce Report” http://www3.ipass.com/wp-content/uploads/2011/05/iPass_MWR_Q2_2011.pdf

http://www3.ipass.com/wp-content/uploads/2011/05/iPass_MWR_Q2_2011.pdf






Industry Trend: “BYOD”

• Gartner: “By 2013, mobile phones will overtake PCs as the most common web access device worldwide. [projected install base of 1.32 billion smartphones in 2013]”

source: Gartner’s top predictions, 2010

• Forrester: 64% of North American enterprises surveyed support personal consumer devices.

source: Forrsight Networks and Telecommunications Survey, Q1 2011: http://gigaom.com/mobile/forrester-more-than-half-of-enterprises-support-consumer-phones/

• Morgan Stanley: Two thirds of the CIOs surveyed in January 2011 expect to either purchase tablets for some employees or allow employee-owned tablets onto their networks within one year.

Source: Accenture “Tablets for the Enterprise” study: http://www.accenture.com/us-en/Pages/insight-electronics-high-tech-tablets-enterprise.aspx

http://gigaom.com/mobile/forrester-more-than-half-of-enterprises-support-consumer-phones/


















http://www.accenture.com/us-en/Pages/insight-electronics-high-tech-tablets-enterprise.aspx














SURVEY: IT POLICY




Narrowing the View: Key Enterprise Considerations

• Information Security Risks:

– Theft or loss of devices and data

– Malware or compromised edge security

Flickr photo from zigazou76 used via Creative Commons license: http://www.flickr.com/photos/zigazou76/3702501888/sizes/m/in/photostream/

http://www.flickr.com/photos/zigazou76/3702501888/sizes/m/in/photostream/

http://www.flickr.com/photos/zigazou76/3702501888/sizes/m/in/photostream/




Top Mobile Applications

• Top five native business applications for smartphones and tablets among mobile employees:

– Note-taking (47%)

– Contract/contact management (39%)

– Office suites (33%)

– Social media for work (30%)

– Web conferencing (25%)




SharePoint for Mobile Users: Defining the Mobile Stack

Device Client(s) Connectivity

Laptops Office client, browser client, or offline client, SharePoint Workspace.

Wired, location-based WiFi, or 3G or 4G wireless modems, etc.

Smartphones Micro-browser client or SharePoint Mobile Workspace (WP).

3G or 4G wireless network, WiFi, or tether to computer.

Tablets Tablet-specific browser clients, often optimized for multi-touch and tablet-specific usage.

WiFi or 3G or 4G wireless network, or wired connection.


SURVEY: MOBILE PLATFORMS


Non-Microsoft Mobile Technologies & How They Work with SharePoint



Questions And Themes

• Connections

• Functionality

• Resilience


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On-premises

• Pros

– Established IT mgmt – storage – security paradigms

• Cons

– Complex authentication

• Mobile computers

• Tablet/phone

– Limited VPN Access

– Direct perimeter network access

– Variable connectivity as enterprise users move among internal and public networks


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External/cloud

• Standardized access

• Outsource complexity of edge devices, networks, authentication, etc.

• VPN free


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Connected access

• Intrinsic browser (Mobile Safari, Firefox, Chrome)

– iOS Safari

– Android Browser (derived from WebKit and similar to Chrome)

• Microbrowser

– (http://site/default.aspx?Mobile=1 )

http://site/default.aspx?Mobile=1


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Internet Explorer 9


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Mobile Safari


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Mobile Microbrowser (/m or ?mobile=1)


DEMO


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Disconnected access

• iOS AppStore based solutions

– SharePlus (offline store and sync like SharePoint Workspace)

– Documents to Go (substitute for Office viewer and editor)

– Not free!


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SharePlus


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Documents to Go


Architecting Solutions for Mobile Clients with Microsoft Technologies




Agenda

• Solution Architecture for enterprise mobile access with Windows Phone

• Deploying UAG 2010 with Windows Phone 7

Copyright 2011 · Microsoft · All rights reserved


The Problem

Windows Phone

Internet

Data Center / Corporate Network

AD, ADFS, RADIUS, LDAP….

NPS, ILM





UAG Solution

HTTPS (443)



Windows Phone Exchange

CRM

SharePoint

IIS based

IBM, SAP, Oracle

NPS, ILM

Internet





UAG Solution Architecture

DirectAccess

HTTPS (443)

Layer3 VPN

Business Partners / Sub-Contractors

Home / Friend / Kiosk

Employees Managed Machines

Terminal / Remote Desktop Services Non web



Windows Phone

Exchange

CRM

SharePoint

IIS based

IBM, SAP, Oracle

NPS, ILM

Internet





Benefits of publishing ActiveSync With UAG

– Enhanced Security

• End-users pre-authenticate against the Forefront UAG server before they gain access to the Exchange CAS

• Utilize the application-level control engine to inspect URLs

– Integrated Load Balancing

• Traffic is distributed evenly between the Exchange CAS using UAG built-in farms L/B

UAG

Exchange CAS

Exchange CAS

Exchange CAS





ActiveSync Filtering for Compliance

• AGAT Software Solutions developed an add-on to IAG and UAG that filters ActiveSync traffic according to the device type/ID accessing it, the content type and keywords.

© AGAT Software Solutions – www.agatsolutions.com


http://www.agatsolutions.com/




Mobile Portal

• UAG adapts portal to mobile devices capabilities:

– Browsers with mainly textual UI and smaller screens

– Windows Phone with more advanced browser

• UAG automatically identifies the devices capabilities





SharePoint Mobile Browsing

• UAG 2010 supports SharePoint Server publishing

– SharePoint 2010 can be accessed thru mobile browser

– Office Web Apps are supported in Mobile browser



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SharePoint Mobile Workspace

• Easier access to SharePoint libraries and lists

• Ability to synchronize Office docs edited and stored locally on the device

• UAG allows access for on-premises SharePoint Server 2010 via SSL

Access

multiple

sites and

libraries

Browse a

site and

view list &

libraries

easily

Access your

documents

offline





SharePoint Mobile Workspace

• SharePoint Mobile Workspace client has a special protocol with UAG to translate the internal to external URLs

• Example: http://MyPortal/

• https://myportal.contoso.com/

• Configuring UAG settings on Windows Phone



DEMO SharePoint Mobile Workspace





Key Points Covered

• Mobility Planning: Culture and Technology

• Enabling Mobile Use of SharePoint with Non-Microsoft Solutions

• Enhancing (and Securing!) the Mobile SharePoint Experience with Microsoft Solutions

• Additional Resources and Follow-Up




Questions and Answers




Resources

• Reference Materials: – The iPass Global Mobile Workforce Report: www.ipass.com – Tablets for Enterprise – Accenture: http://www.accenture.com/us-

en/Pages/insight-electronics-high-tech-tablets-enterprise.aspx – Jasper Oosterveld’s endusersharepoint.com series of articles on iPads and

SharePoint: https://www.nothingbutsharepoint.com/sites/eusp/Pages/iPad-and-SharePoint.aspx

– SharePlus: http://www.shareplusapp.com/

• Upcoming Webinar: 10/19 “Top Ten Takeaways from SharePoint Conference”: http://info.kma-llc.net/sharepoint-conference-top-ten-things-we-learned/

• Recorded KMA Webinars

http://www.ipass.com/















https://www.nothingbutsharepoint.com/sites/eusp/Pages/iPad-and-SharePoint.aspx






http://www.shareplusapp.com/

http://www.shareplusapp.com/

http://info.kma-llc.net/sharepoint-conference-top-ten-things-we-learned/



















Calls to Action

• Check out the resources

• See experts in action:

– SharePoint Saturday New Hampshire (9/24)

– SharePoint Conference (Anaheim, CA, 10/3 – 10/6)

– KMA local SharePoint Conference recaps (November)

• Map next steps with KMA and Microsoft: Mobile Solution Briefing




KMA Mobile Solution Briefing Offer

Four simple steps for qualified webinar attendees:

1. Contact KMA (via follow-up info)

2. Line up your stakeholders

3. Block out 2 hours of time (in person)

4. Arrive with ideas, leave with plans




In Closing…

• How to get (and share) a copy of today’s slides

• How to continue the conversation and provide feedback:

Thank you to our attendees!!!

Name Twitter E-mail Blog Phone

Mike Gilronan

@mikegil mgilronan [at]kma-llc[dot]net http://kmamikegil-blog.kma-llc.net/ 781.693.6823

Chris McNulty

@cmcnulty2000 Cmcnulty[at]kma-llc][dot]net http://blogs.kma-llc.net/microknowledge/

781.693.6829

Anthony Kinney

anthony.kinney[at]microsoft[dot]com

http://kmamikegil-blog.kma-llc.net/





mailto:[email protected]






http://blogs.kma-llc.net/microknowledge/








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