Senior Vice President of Convention Sales · 2019. 10. 30. · green spaces – from hikes through the clouds at Iao Valley State Park to zipline adventures at Kualoa Ranch, a filming

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Hawaii Visitors & Convention Bureau

Senior Vice President of Convention Sales

Honolulu, HI

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ABOUT THE HAWAIIAN ISLANDS Aloha from Hawaii - There are six major islands to visit in Hawaii: Kauai, Oahu, Molokai, Lanai, Maui, and the island of Hawaii! Each has its own dis�nct personality, adventures, ac�vi�es and sights. We invite you to explore the Islands of Aloha to find your own heavenly Hawaii experiences. CULTURE The diverse culture of Hawaii is expressed in (among other things) language, music, art, theater, dance, film, cuisine and a mul�tude of fes�vals. At the core of each is the spirit of aloha, in the fluid arc of a hula dancer’s hands or in the so� rhythm of a slack-key guitar. The "Aloha Spirit" is the coordina�on of mind and heart within each person. It brings each person to the self. Each person must think and emote good feelings to others. In the contempla�on and presence of life force. The Hawaiian Islands Cultural Events Every year, Hawaiian music is celebrated in music fes�vals that celebrate the uniqueness of Hawaii instruments, musicians, and songs. The Ukulele Fes�val (July) at Kapiolani Park Bandstand in Waikiki honors what many visitors believe to be a hand-me-down from ancient Hawaii, but in reality, the ukulele was brought here by Portuguese immigrants at the end of the 19th century. Today, the ukulele is s�ll a fundamental part of the musical landscape, not simply on stage but also at family picnics or on the beach. The island of Hawaii's Kona Slack Key Fes�val (September) pays tribute to a uniquely local way of playing the guitar – another Hawaiian music staple. Slack key is a “slacked” or loosened tuning or technique that reflects the breezy, flowing quality of both local climate and culture. EXPERIENCES Home to the world’s most ac�ve volcanoes, the only royal palace in the U.S. and the welcoming aloha spirit—Hawaii is like no place on earth. Discover the glimmering ocean, emerald valleys and golden sands; get lost in the spiritual beauty of the hula and find out how the warmth of Hawaii’s people wonderfully complement the islands’ perfect temperatures. We invite you to explore the Islands of Aloha to find your own heavenly Hawaii experiences. Sightseeing Keep your camera ready: in Hawaii, breathtaking sights await you around every turn. Here, just about every byway is scenic, and each overlook offers a new Instagram-ready vista. From hidden sea caves along the Napali Coast to state parks that let you walk in the footsteps of Hawaiian royalty—not to men�on our hundreds of miles of sun-kissed beaches—we invite you to explore Hawaii's magnificent scenery.

ISLAND OF

HAWAII KAUAI OAHU MOLOKAI LANAI MAUI

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Family Activities Ohana (family) is deeply important in Hawaiian culture, which makes our islands a welcoming des�na�on for kids of all ages. From snorkeling and sandcastle building on sun-soaked beaches to exploring volcanoes and sacred cultural sites, the Hawaiian Islands are a natural playground you never outgrow.

Hawaii is literally swimming with water-based ac�vi�es. Kids can pet a sea lion at Sea Life Park, learn to surf from a pro on Waikiki Beach, and see massive humpback whales splashing around during a whale-watching tour on Maui, Molokai or Lanai. Snorkeling is a kid-approved ac�vity all year long; popular spots include the shallow, protected �de pools of Poipu Beach on Kauai and the island of Hawaii’s Kona coast, where you can even swim with dolphins and manta rays.

Beyond the beach, our amazing museums and natural atrac�ons will bring you closer to Hawaii’s fascina�ng culture – and each other. Learn to dance the hula at the Smith Family Garden Luau, Polynesian

Cultural Center and many other authen�c luau on every island. Kids can watch planetarium shows and par�cipate in lava demonstra�ons at the Bishop Museum, or learn how Hawaii’s early explorers navigated to our shores by the stars at the Imiloa Astronomy Center. Or, let the litle ones burn off some energy at our na�onal and state parks, lush gardens and green spaces – from hikes through the clouds at Iao Valley State Park to zipline adventures at Kualoa Ranch, a filming loca�on of Jurassic Park. THE HAWAII CONVENTION CENTER It’s “Where Business and Aloha Meet” — and in a winning way. The 1.1 million-square-foot Hawaii Conven�on Center provides organiza�ons from around the globe with a se�ng that is dis�nctly Hawaii in style while being spacious, modern, and flexible. The Center's striking open-air design of public spaces, abundance of natural light and lush landscaping provide a mee�ngs backdrop unlike anywhere else in the world, and Hawaii Conven�on Center’s on-site F&B kitchen produces delectable Hawaii-inspired dishes that elevate dining from "conven�onal" to excep�onal. The Perfect Loca�on The Hawaii Conven�on Center fronts Kalakaua Avenue, the boulevard anchoring Honolulu’s shopping, dining and entertainment scene. It’s adjacent to Waikiki, Oahu’s iconic resort area with 30,000 hotel rooms and a divine, crescent-shaped beach. In the other direc�on is the capital city’s downtown area and some of Hawaii's top atrac�ons. The Daniel K. Inouye Interna�onal Airport (HNL) is a mere eight-mile drive. Addi�onally, Hawaii's diverse economy creates a rich mee�ngs ecosystem for organiza�ons across many industries. While tourism and related services are top-of-mind among Hawaii's leading business sectors, the islands are also recognized for important work in high-tech fields, including volcanology, biology, ocean sciences, geology and green technology, has a strong defense sector and is an important manufacturer and exporter in coton-based products, raw sugar and molasses, pineapple and other agricultural products.

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Space & Form The Hawaii Conven�on Center can host a wide variety of events with its diverse roster of rooms and event venues:

• 200,000-square-foot Kamehameha Exhibit Hall and 35,000-square foot Kalakaua Ballroom, both divisible into thirds

• 35,000-square-foot registra�on lobby • 47 mee�ng rooms, many with shaded lanai (verandas) or direct courtyard access • Two �ered-sea�ng theaters for up to 329 and 467 people • A 2.5-acre roo�op events garden, accommoda�ng 1,000-person banquets or 2,500-person recep�ons overlooking

the city. To learn more about Hawaii and all it has to offer, click on any of the links below.

ABOUT THE HAWAII VISITORS AND CONVENTION BUREAU: Budget: $7 million Direct Reports: 9. Total staff 20 SUMMARY OF POSITION: The Senior Vice President of Conven�on Sales will lead the crea�on and direc�on of the Bureau’s single source sales and services team for global mee�ngs, conven�on and incen�ves (MCI) sales and marke�ng (both citywide and single property) for all islands and the Hawai‘i Conven�on Center. PRIMARY DUTIES AND RESPONSIBILITIES Planning - Ini�ates and coordinates the annual Bureau planning process:

• Collaborates with the President & CEO and the Senior Vice President/Chief Opera�ng Officer on long-term strategic goals as well as annual goals.

• Strategic Planning: Leads all sales-oriented strategic planning ac�vi�es and updates. • Long-Range Planning: Stays abreast of industry trends and assists in establishing long-range goals to guide possible

future expansion and modifica�ons to the Hawaii Conven�on Center. • Sales & Marke�ng Plan: Responsible for the development and implementa�on of the annual MCI Sales and

Marke�ng Plan. Will work closely with the Senior Vice President, Chief Marke�ng Officer in developing the marke�ng plan.

Leadership - Leads and directs the internal and external sales programs of the Bureau:

• Establishes and maintains a “sales-driven” culture at HVCB. • Works closely with the single property sales team and the new citywide sales team to set produc�on goals and

ensure the atainment of annual booking goals. • Designs and oversees the expansion of both citywide and single property sales efforts in interna�onal markets. • Ensures consistent, high quality customer service and sales support for our customers. • Establishes a high-tech, high touch environment that uses the latest technology to improve efficiency and

produc�vity.

MUSIC FOOD TRADITIONS HULA & MUCH MORE…

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Management - Directs Bureau sales programs to ensure that planned sales goals are achieved:

• Establishes and maintains collabora�ve rela�onship with the Hawai‘i Conven�on Center leadership and staff. • Manages the conven�ons sales and service and coordinates their ac�vi�es to atain planned objec�ves. • Deploys and coordinates Bureau staff and resources to ensure flexible alloca�on to meet changing needs and

priori�es. • Provides ongoing training and development opportuni�es for the Sales Team.

Communica�on - Maintains ac�ve communica�on with Bureau Stakeholders to insure their ac�ve par�cipa�on in Bureau plans, programs and their implementa�on:

• Provides accurate and ongoing sales repor�ng to monitor produc�on of Bureau Sales Team and • Provide ac�onable sales management informa�on. • Par�cipates in and atends Bureau sponsored events. • Comfortable with presenta�ons and has well-honed pla�orm skills. • Other du�es may be assigned.

Goals & Objec�ves:

• Achieve and exceed annual sales performance goals for booked room nights and lead room nights for the HVCB sales team as established by management and the Hawaii Tourism Authority.

• Operate sales and marke�ng programs within budget and within specified �me frames. QUALIFICATIONS

• Ten or more years of hospitality industry experience. • Proven track record of leadership. • Highly developed people skills. • Experience in the areas of automated sales technology and distribu�on • Experience in Simpleview CRM or similar mee�ng sales CRM • Experience working with a conven�on or conference center preferred. To perform this job successfully, an

individual must be able to perform each essen�al duty sa�sfactorily. The requirements listed below are representa�ve of the knowledge, skill, and/or ability required. Reasonable accommoda�ons may be made to enable individuals with disabili�es to perform the essen�al func�ons.

• Ability to coordinate a high level of ac�vity under a variety of condi�ons and constraints. • Ability to communicate and work well with others in a professional office environment. • Ability to handle mul�ple priori�es. • Ability to both lead a successful sales team and effec�vely manage the administra�ve responsibili�es of a large

department consistent with Bureau policies, procedures and repor�ng requirements. BACKGROUND, EDUCATION, KNOWLEDGE AND/OR EXPERIENCE Educa�on and training equivalent to college graduate with degree in marke�ng or business administra�on preferred plus minimum ten-year management/business experience.

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Physical Demands The physical demands described here are representa�ve of those that must be met by an employee to successfully perform the essen�al func�ons of this job. Reasonable accommoda�ons may be made to enable individuals with disabili�es to perform the essen�al func�ons. Must be able to travel domes�cally and interna�onally. Work week will regularly exceed 50 hours. Occasional evening and weekend work. Work Environment The work environment characteris�cs described here are representa�ve of those an employee encounters while performing the essen�al func�ons of this job. The work environment is a business office with computers, telephones and printers opera�ng. CORE COMPETENCIES AND CHARACTERISTICS NEEDED

• Excellent social and professional skills • Strong nego�a�on skills • Effec�ve communicator and listener • Crea�ve sales professional • Strong organiza�onal skills • Ability to create and manage department budget • Ability to work consistent with corporate policies

and procedures • High self-mo�va�on and risk taking • Exhibit a deep passion for Hawaii • Able to maintain a pulse on latest industry trends

and current events

• Strategic sales approach • Possess a sense of humor • Organized • Diploma�c • Charisma�c • Strong interpersonal skills • Innova�ve networker • Proven consensus builder • Strong leaderships skills • Excep�onal communica�on skills

KEY INITIAL PRIORITIES

1. Evaluate all aspects of the sales process including deployment, staffing ra�os, pace reports, measurement and accountability.

2. Evaluate incen�ve program and goal structure. 3. Immediately form strong and meaningful rela�onships with all stakeholder groups and evaluate their input and

concerns. If interested in learning more about this great opportunity, please send your resume to the SearchWide Global Executive listed below.

Nicole Newman, Vice President | SearchWide Global

www.searchwideglobal.com | [email protected]

480-264-7675 (direct) | 951-640-3745 (mobile)