SENIOR LIFE SOLUTIONS P2-3 P4 P6-7 A Healthier You

A Healthier You

OUR HEALTHCAREPROVIDERS

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Winter 2017 // www.hansenfamilyhospital.com

SENIOR LIFE SOLUTIONS

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2017 REPORT TO THE COMMUNITY

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YOUR GUIDE FOR LIVING WELL

Volunteers Honored at Gala P5

LEADERSHIP

BOARD OF TRUSTEESSteve Howard, President

Amanda Wood, O.D., Secretary

Francis Fritz, Trustee

Marianne Jones, Trustee

Mike Stensland, Trustee

SENIOR LEADER TEAMKatie Rieks, Interim Chief Executive Officer

Diane Deblon, CPA, CHFP Chief Financial Officer

Cheri Geitz, Director of Human Resources

Darla Nederhoff, Clinic Manager

MEDICAL STAFFDavid Van Gorp, M.D.,President

Thomas Waters, D.O., Vice President

Aaron Heiar, D.O., Secretary

FOUNDATION BOARDQuinn Hoversten, D.D.S., PresidentChris Weaver, Vice PresidentDan Quinlin, TreasurerJanell ChaplinDiane Deblon Craig HarrisSara Kelsey Katie Rieks Mike StenslandCarol Wilson, MSN, Certified Nurse Midwife

2 // A HEALTHIER YOU // HANSEN FAMILY HOSPITAL

2017 SERVICE HIGHLIGHTS:

Hansen Family Hospital hosted “Working Upstream to Conquer the Opioid Crisis” in August on 2017. The free class and group discussion was offered in participation with the Iowa Healthcare Collaborative’s (IHC)

Opioid Guardianship Quality Improvement Project. The discussion led to other community education presentations throughout Hardin County. Hansen Family Hospital was the first hospital in Iowa to present the IHC program.

The Accelerated Sleep Program at Hansen Family Hospital has achieved accreditation status by Accreditation Commission for Health Care (ACHC). Achieving accreditation is a process where healthcare organizations

demonstrate compliance with national standards. Accreditation by ACHC reflects an organization’s dedication and commitment to meeting standards that facilitate a higher level of performance and patient care.

“LifeScan” is a vascular screening program launched through the Hansen Family Hospital Imaging Services department in October of 2017. The goal of this

program is to provide alternative preventive health & wellness opportunities for our patients and share the awareness of other preventive services.

Hansen Family Hospital welcomed these providers in 2017 Tiffany Gramblin,

ARNP, Ackley Medical Center

Dr. Hamid Kakavandi,

DO, MS, FACOS, Surgery Clinic

Mary F. O’Connor, ARNP, NESCO Family Medical

Clinic

Dr. Steven Thoma, Urology, Hamilton Specialty Clinic

Dr. Scott Donohoe, Podiatry, Hamilton

Specialty Clinic

Opioid crisis addressed at local level

Sleep studies nationally recognized

New wellness screenings introduced

WINTER 2017 // www.hansenfamilyhospital.com // 3

2017 Report to the Community

Community Benefits are activities designed to improve health status and increase access to health care. Community benefits include such services and programs as health screenings, support groups, counseling, immunizations, nutritional services and transportation programs. Beyond medical services provided,

Hansen Family Hospital provides benefit to our community through:

COMMUNITY CONNECTION

Donations: $9,099Community-Building Activities: $3,778Free Clinics/Screenings: $1,378Health Education/Support: $34,196

Self5.19%

Medicaid10.19%

Wellmark 18.92% Medicare

55.31%

Commercial 10.39%

SALARIES AND EMPLOYEE COSTS 13,210,841SUPPLIES AND PURCHASED SERVICES 5,978,749UTILITIES AND OTERH COST 2,492,596DEPRECIATION AND INTEREST 940,833

Salaries &Employee

Costs$12,254,172

Supplies &PurchasedServices

$8,790,424

Depreciation& Amortization

$2,521,270

Interest$689,466

50.52

36.24

10.39

2.84

Self8.07%

Medicaid11%

Wellmark 24% Medicare

50.68%

Commercial 6.25%

HOSPITAL STATISTICSMedical Staff Members: 94 Active: 12 Courtesy: 49 Consulting: 12 Affiliate: 21Employee FTEs: 190Licensed Beds: 21Patient Discharges: 552Patient Days: 2,397Births: 82Surgeries/Endoscopies: 813ER Visits: 6,334Hospital Outpatient Visits: 24,895Clinic Visits: 15,592

FINANCIAL STATEMENTOperating Revenue: $24,272,662Operating Expenses: $24,255,332Non-Operating Loss/Gain: $20,927Change in Net Position: $112,757

CONTRIBUTIONS TO THE COMMUNITY:Unpaid Cost of Medicare: $10,061,441Unpaid Cost of Medicaid: $3,107,853Bad Debt: $1,387,825Other Community Benefit Activities: $48,451Individuals Served: 3,785

PAYOR MIX:

OPERATING COSTS:

The Senior Life Solutions Team (L to R): Staff Nurse: Vicki Gehrls, RN, BSN; Therapist: Rick Shaw, MA, LMFT, LMHC; Director: Jen Smith, LMSW

4 // A HEALTHIER YOU // HANSEN FAMILY HOSPITAL

Q & A with New Program Director, Jen Smith, LMSW

Q: Can you give us a little

background about the Senior Life Solutions program?

Hansen Family Hospital’s Senior Life Solutions in Iowa Falls is an intensive outpatient program designed to meet the needs of seniors in our community over the age of 65 struggling with issues such as depression or anxiety that can sometimes be related to aging.

Q: What can a participant

in the program expect when starting the program?

Participants can expect a confidential, comprehensive assessment, group and individual therapy, family therapy, medication education and management, and after-care planning where we continue to engage and support our participants. Even though this is a group setting, each person is addressed individually based on their unique needs.

At Senior Life Solutions, typically 7-10 group members receive group therapy to help work towards an improved quality of life focusing on mental health and overall well-being. By interacting with other members and receiving feedback from the group and the therapist, each member of the group gains a greater understanding of him or herself and has the opportunity to create relationships with other people who may be facing

similar challenges. During group therapy, the group may engage in open conversation guided by the therapist, which allows the group to support each other and share common experiences. Often in group therapy, participants learn new skills to support their mental health wellness for the remainder

of their lives.

Q: How have you witnessed the program making a difference in a person’s life?

We are a new program to Hansen Family Hospital in Iowa Falls; however, our team spent a week at a seasoned program at Van Diest Medical Center Senior

Life Solutions. We witnessed participants who have blossomed in their ability to make changes in their lives by letting go of past events and moving forward from dwelling on the negative that can happen. They’re regaining their quality of life.

Q: Do you have any

suggestions for someone whose loved one might benefit from the program? How could they start that conversation?

First, loved ones need to approach the conversation with compassion and empathy for what the senior is experiencing with a supportive and non-judgmental tone and verbiage. Helping your loved one understand they are not alone in the challenges they are experiencing. Encourage them to be open to learn about Senior Life Solutions and how this program can provide a new outlook on life and provide future natural support systems

Senior Life Solutions

with their peers. Offer to assist them with arranging an informational meeting with the Hansen Family Hospital Senior Life Solutions Program Director (Jen Smith, LMSW) to see if they would be eligible for the program. Anyone can make a referral to the program including family members, physicians, and other health professionals.

Q: Once in the program, what kind of

commitment is expected? Following an individual assessment,

participants meet three times per week in a supportive, encouraging group setting.

Q: What else would you like our community to know about Senior Life Solutions?

We are committed to providing excellent care and being invested in our community. We are always available to answer questions and to provide educational in-services and information to community members. We also educate other healthcare professionals about mental health wellness and the specific challenges of aging.

Jen Smith, LMSW

The Hansen Family Hospital Foundation hosted its annual gala at Highland Golf Club on Saturday, No-vember 11. The evening’s program paid special tribute to the hospital’s volunteers. The following is an ex-cerpt of the gala’s volunteer tribute:

In 1902, the hospital opened in Iowa Falls. Throughout the years, volunteers conducted fundraisers and local citizens donated what they could to the hospital including handmade bandages, fruit, vegetables, and even chickens.

In the 1960s, organized volunteers known as the Women’s Guild wore cherry red pinafores while working in the hospital, sewed draperies and bibs, purchased high chairs for the nursery, awarded health career scholarships, started a candy striper program, and served as hostesses for community events. In 1978, the organization’s name changed to the Auxiliary as it continued its support of the hospital.

In 2001, the Foundation formed to receive major gifts on behalf of the hospital. In 2015, the Hansen Family Hospital Foundation adopted the Auxiliary as a committee to coordinate fundraising and volunteer efforts.

Over the years, these volunteers have all served as ambassadors for health care. It is that role we need now more than ever. We recognize, as before, it will take many hands to educate about our hospital’s services and advocate for local healthcare, to assist with fundraising, and to support the

Hansen Family Hospital mission “to inspire wellness and provide compassionate healthcare.” The role of ambassador—for wellness, for local healthcare—is crucial to bringing the community together and supporting the legacy of Hansen Family Hospital.

To honor hospital volunteers over the years and in recognition of the history of selfless giving, the Foundation now recognizes annual healthcare education scholarships awarded to Hardin County students as Auxiliary Legacy Scholarships. Additionally, a commemorative sculpture now sits near the chapel of the hospital and is dedicated to the legacy of the Hansen Family Hospital Auxiliary. The sculpture is the work of Hardin County metal artist Larry Pearson. Pearson, who lives and works in Radcliffe, Iowa, fabricated the sculpture to represent the generations of volunteers who gave from their hands and their hearts to support health care services in the community.

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Front Page Photo Caption: Phyllis Messa, long-time hospital volunteer, attended the gala as the guest of honor with her grandsons, Matthew and Andrew.

Celebrating Our Hospital Volunteers

The sculpture by Hardin

County artist Larry Pearson is on display

near the hospital chapel.

The Hansen Family Hospital Foundation welcomes executive director, Bobbi Finarty. Bobbi will lead fundraising and volunteer efforts in support of Hansen Family Hospital.

NESCO Family Medical Clinic

Mary F. O’Connor, ARNP

Women’s Health Clinic

Curtis O’Loughlin, M.D.

Carol Wilson, M.S.N., Certified Nurse Midwife

Greg Pekkala, CRNA

PainClinic

Iowa Falls Clinic

Thomas Waters, D.O.

Erin Schmidt, M.D.

Sarah Scott, ARNP

Katie Haverkamp, M.D.

Brianne Neuberger, P.A.-C.

Gregory Ogaard, D.O.

Ackley Medical Center

Hannah Carlsen, D.O.

Lee Carlson, ARNP

Tiffany Gramblin, ARNP

Our Healthcare ProvidersHospitalist

DavidVan Gorp, M.D.

Emergency Services

Michelle Anderson, ARNP

Curtis O’Loughlin, M.D.

Greg Ogaard, D.O.

Jennie Nuehring, ARNP

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Surgery/AnesthesiaSurgery Clinic

Hamid Kakavandi, DO, MS, FACOS Barb Roby,

CRNACathryn Robinson, CRNA

Thomas Waters, D.O.

Ellsworth Family Medicine

Francis Pisney, M.D.

Berri Swasand, M.D.

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Our Healthcare PartnersVisiting Specialists – Hamilton Specialty Clinic

Harsha Jayawardena, M.D.GENERAL SURGEON

Sharon Enabnit, ARNPWOUND CARE

Brock Cookman, D.O.CARDIOLOGY

Christopher Adams, M.D.UROLOGY

Darron Jones, M.D.ORTHOPEDICS

Denisa Hagau, M.D.CARDIOLOGY

Matt McBride, PAORTHOPEDICS

Vishram Jalukar, M.D.ENT

Rakashak Sarda, M.D.CARDIOLOGY

Louis Scallon, M.D.OPHTHALMOLOGY

Thoo Tan, M.D.OB/GYN

Joginder Singh, M.D.ONCOLOGY

Stuart Trembath, M.A. CCC-AAUDIOLOGIST

Scott Donohoe, M.D.PODIATRY

Steven Thoma, M.D.UROLOGY

McFarland Clinic

Aaron Heiar, D.O.

Abigail Hemken, M.D.

Hubbard Medical Clinic

Linda Gehrke, ARNP

Muhammad M. Al Sharif, D.O.CARDIOLOGY

REGISTER FOR OUR CLASSES online by visitingwww.hansenfamilyhospital.com and selecting the Classes & Events tab, or call 641-648-7012

Winter Calendar of Classes CALENDAR OF EVENTSParenting and Family Classes

First Aid & CPR Classes

SPRING AMBASSADOR RECEPTIONCome learn about hospital and foundation updates. Meet hospital staff and enjoy refreshments.Hospital Conference RoomsMarch 6, 9-11 AM

HEALTH SCREENINGS AT CROP CLINICFree blood pressure checks and glucose screenings (8 hour fasting required) offered at the North Central Iowa Crop & Land Stewardship Clinic for agriculture professionals. IFAHS CommonsJanuary 2, 8-10 AM

COMMUNITY BLOODWORK ACKLEY MEDICAL CENTERSelf-pay blood profile screenings are a great way to monitor your own health between doctor visits. NO pre-registration is required. Insurance will not be filed. Fasting is required. Bring a list of medications. Ackley Medical CenterFebruary 7, 6:30-8 AM

COMMUNITY BLOODWORK HANSEN FAMILY HOSPITALSelf-pay blood profile screenings are a great way to monitor your own health between doctor visits. NO pre-registration is required. Insurance will not be filed. Fasting is required. Bring a list of medications. Hansen Family HospitalFebruary 14, 6:30-9 AM

OUR CLINICS

BREASTFEEDING CLASSLet the experts at Hansen Family Hospital coach you through breastfeeding with helpful guidance and tips. $15, no charge if delivering with usHansen Family Hospital - ClassroomJanuary 30, 7:00 PMMarch 27, 7:00 PMSIBLING CLASSBring your child to the Sibling Class to learn about life with a new baby. We will do a brief tour of the OB department and explore some of the baby equip-ment siblings are likely to encounter while visiting in the hospital, followed by a question and discussion time. $15, no charge if delivering with usHansen Family Hospital - Education RoomJanuary 9, 6:30 PM

AHA HEARTSAVER CPRThrough medical advancements in the treatment of cardiovascular disease and sound training on lifesaving skills, the American Heart Association’s Emergency Cardiovascular Care (ECC) programs increase survival rates and quality of life. $50.00Hansen Family Hospital Conference Rooms January 8, 6:00 PMEMPLOYEE HEALTHCARE PROVIDER CPR$50Hansen Family Hospital - Conference Rm #2January 10, 8:30 AMJanuary 10, 1:00 PMFebruary 7, 8:30 AMFebruary 7, 1:00 PMMarch 7, 8:30 AMRHYTHM INTERPRETATION COURSE$50Hansen Family Hospital - Conference RmJanuary 17, 8:30 AMAHA HEARTSAVER INFANT CPRThis class teaches how to recognize when an infant needs CPR, how to perform high-quality CPR and how to help a choking infant. $20, no charge if delivering with usHansen Family Hospital - ClassroomJanuary 23, 6:00 PM

PREPARED CHILDBIRTH EDUCATIONOur trained educator will help you plan and prepare for what to expect on baby’s big day. $25, no charge if delivering with usHansen Family Hospital - Classroom January 16, 6:00 PMNUTRITION FOR PREGNANCYHospital OB experts provide valuable tips in how to eat for two in a healthy way. $10, no charge if delivering with usHansen Family Hospital - CafeteriaJanuary 18, 6:30 PM

ACLS RENEWAL CLASS$100Hansen Family Hospital - Conference RmJanuary 24, 8:30 AMFebruary 21, 8:30 AMPALS RENEWAL$100Hansen Family Hospital Conference Rooms January 31, 8:30 AMFebruary 28, 8:30 AMAHA HEALTHCARE PROVIDER CPRThe Basic Life Support (BLS) for Healthcare Providers Classroom Course is designed to provide a wide variety of healthcare professionals the ability to recognize several life-threatening emergencies, provide CPR, use an AED and relieve choking in a safe, timely and effective manner. $50Hansen Family Hospital Conference Rooms February 13, 6:00 PMAHA FIRST AIDHeartsaver® First Aid is a classroom, video-based, instructor-led course that teaches students critical skills to respond to and manage an emergency in the first few minutes until emergency medical services (EMS) arrives. Students learn skills such as how to treat bleeding, sprains, broken bones, shock and other first aid emergencies. $50Hansen Family Hospital Conference Rooms February 20, 6:00 PM A Healthier You

A Healthier You is published by HansenFamily Hospital. Information provided in this publication should not be substituted for medical advice provided by a physician.Please consult your physician regardingspecific medical concerns and questions.© 2017 Printed in the U.S.A.

ACKLEY MEDICAL CENTER641-847-2625Hannah Carlsen, DOLee Carlson, ARNPTiffany Gramblin, ARNP ELLSWORTH FAMILY MEDICINE641-648-3202Francis Pisney, MD IOWA FALLS CLINIC641-648-7100Katie Haverkamp, MDGregory Ogaard, DOErin Schmidt, MDBrianne Neuberger PA-CSarah Scott, ARNPThomas Waters, DODavid Van Gorp, MD, Hospitalist NESCO FAMILY MEDICAL CLINIC641-648-7100Mary F. O’Connor, ARNP

SURGERY CLINIC641-648-7175Hamid Kakavandi, DO, MA, FACOS

WOMEN’S HEALTH CLINIC641-648-7100Curtis O’Loughlin, MDCarol Wilson, MSN, Certified Nurse Midwife

EMERGENCY SERVICESBerri Swasand, MDCurtis O’Loughlin, MDGreg Ogaard, DOThomas Waters, DOMichelle Anderson, ARNPJennie Nuehring, ARNP

ANESTHESIABarb Roby, CRNACathryn Robinson, CRNAGreg Pekala, CRNA (Pain Clinic)

Foundation Year in Review

BUSINESSES/ORGANIZATIONSCampbell Supply CorporationHardin County Community

Endowment FoundationIowa Falls Rotary ClubRichard & Elaine Lauterbach

MemorialLong Term Medical SupplyParchment ClubPlastic Recycling of Iowa Falls

Thrivent FinancialTimes Citizen

Communications*

PERSONALMrs. Glenn BohemanMrs. Jacqlyn CampbellDorothy CampbellBob & Ruth CampbellMr. & Mrs. C. John Campbell

Dave & Tam Elerding*Edward & Cheri GeitzDorothy GlewGwen GroenRandy and Stacey HardingDr. Katie HaverkampJeanne KastendickKent & Sara KelseyMarlyn KnottEileen Kruse

Cindy LitwillerNancy & Gretchen McKinleyMark Messa Estate*Phyllis Messa*Glenn & Roberta MeyerRichard RizzoMr. & Mrs. Donald RuhdeRuth ScallonTim & Sheree SilveyDr. Thomas Waters

* Investments received through the Hardin County Community Endowment Foundation.

The Hansen Family Hospital Foundation appreciates the generosity of our community. Foundation support comes in the form of volunteer hours, in-kind contributions for special events, endowment investments and financial gifts. Each and every contribution plays an important role in keeping and growing health care services in Hardin County. We thank

you for your continued and shared passion for our cause. We are humbly grateful and remain committed to being good stewards of these gifts towards the mission of the Foundation and Hansen Family Hospital.

The following list of donors reflects financial gifts received January 1 through December 6, 2017:

Scenic Living

Scenic LivingCommunities

Communities

MIKE AND MOLLY STENSLAND, MIKE AND SARA TRUESDELL

DIAMOND SPONSORS:

GOLD SPONSORS:

Al Lamar – Iowa Farm Business Assoc.

Barnhart Electric, Inc.Campbell Supply Co. Inc. CargillCulliganCorner Pharmacy Countryside Turf & Timber Dale Howard Inc.Edward Jones (Haverkamp,

Jacobsen & Lewey) FarewayGNBGreen Belt Bank & Trust Hardin County Tire Heritage Care Center

Hoversten, Colwell, & Hoversten DDS

HyVeeIowa Falls Chiropractic

Clinic Iowa Falls Heating/AC/

Plumbing Iowa Falls State BankILC Resources, AldenJack Richards in Honor of

Onalee Richards Lenny & Jean Linn

in Honor of Joan Whitsell LIFE FoundationMartin MariettaMcDowell & Sons

Contractors, Inc.

McFarland Clinic, Iowa Falls Merklin WeldingMerle Rieks in Honor of

Rosemarie Rieks Metropolitan Opera

House, LLCMort’s Plumbing & Heating Olberding FloorsPlastic Recycling Renaud RealtyJoe & Linda Scallon Scenic Living CommunitiesThrivent Financial

(Stensland & Truesdell) Tjark’s Plumbing & HeatingWood Vision Z & Z Glass

AmericInnBecky’s HallmarkBob WelchBrickhouse Pizza &

Westside, Alden Builders FirstSource/

ProBuild Casey’s General StoresChuong GardenCoffee Attic/ Book Cellar Cowboy WayCulligan Dairy QueenDale Howard Family Activity

Center Dale Howard Tire

& Service Center Darlene MerklinDew on the Roses Eagle City Winery 502 Grillhouse503 Bar

Graphics PlusGreen Belt Bank & TrustHansen Family

Hospital Foundation Hansen Family Hospital Heavenly’sIowa Falls Sewing Center Iowa Falls State BankIowa Songbird Design,

Alden Las FloresLeedz Salon, AmesLisa Robison, TupperwareMagic Muffler Mark Johnson McDonald’sMeadow Hills Golf Course Metropolitan Opera House Olberding FloorsPat SimonsPearson’s Metal Art,

Radcliffe

Pizza RanchPlaza Veracruz Princess Café Raezy Paiges Red RoosterRiver Valley Landscaping Rock C StoreSalon Sovereign Shoe Sensation Style WorksThat Hair Place, Mary Rabe That Hair Place,

David Brannick The Gathering at the PineThe HubThe River TapTheisen’s Home, Farm, &

Auto Trends & Traditions Salon Trendy ThreadsTriple T Meats, Ackley Ugly Peanut

RAFFLE & DOOR PRIZE SPONSORS

CORPORATE SPONSORS

2017 Gala & Annual Sponsors 2017 Rally For the Cure Golf Outing

Chris & Jessie WeaverJenenne WhiteJohn & Jolie WhitesellCarol Wilson, MSN, Certified

Nurse Midwife

IN MEMORYRichard & Elaine Lauterbach Forrest McElmurayMark Messa

PLATINUM SPONSORSAlewelt ConcreteThe Howard FamilyIowa Implant & Family

DentistryDoug & Dr. Katie HaverkampIowa Falls State BankRadiologists of

North Iowa, P.C.

SILVER SPONSORSAmericInn of Iowa Falls Bernie Lowe & Associates Iowa Pathology Associates Jenenne White

Kort & Peg Van Buskirk Kwik Star Martin Marietta Stockdale Law Firm, LLP

FRIEND SPONORSGNB Bank Heritage Care CenterHoversten-Colwell-

Hoversten DDS McFarland Clinic Nissly & NisslyRiggs Property

ManagementSeaboard Foods of Iowa

Ackley Medical Center, Ellsworth Family Medicine, Iowa Falls Clinic, NESCO Family Medical Clinic and Women’s Health Clinic are departments of Hansen Family Hospital.