Copyright © 2007 South-Western. All rights reserved. Chapter 11 Hiring, Training, and Evaluating Employees
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Copyright © 2007 South-Western. All rights reserved.
Chapter 11Hiring, Training, and Evaluating Employees
Hiring, Training, and Evaluating Employees
Copyright © 2007 South-Western. All rights reserved.
Learning Objectives
Improving Productivity
andQuality
Evaluation
Planning
Skills
Opportunity
Compensation
Labor Unions
Hiring, Training, and Evaluating Employees
Copyright © 2007 South-Western. All rights reserved.
The Key Decisions in Running a Business
Hiring, Training, and Evaluating Employees
Copyright © 2007 South-Western. All rights reserved.
H.R. Planning
Forecasting
Job Analysis
Recruiting
PlanningOpportunityCompensationSkills Evaluation Labor Unions
Hiring, Training, and Evaluating Employees
Copyright © 2007 South-Western. All rights reserved.
Recruitment
Internal- Promotions
External- Screening
PlanningOpportunityCompensationSkills Evaluation Labor Unions
Hiring, Training, and Evaluating Employees
Copyright © 2007 South-Western. All rights reserved.
Recruitment
PlanningOpportunityCompensationSkills Evaluation Labor Unions
Hiring, Training, and Evaluating Employees
Copyright © 2007 South-Western. All rights reserved.
Federal Laws
Equal Pay Act 1963Civil Rights Act 1964Age Discrimination in Employment Act 1967
Americans with Disabilities Act (ADA) 1990
Civil Rights Act 1991
PlanningOpportunityCompensationSkills Evaluation Labor Unions
Hiring, Training, and Evaluating Employees
Copyright © 2007 South-Western. All rights reserved.
Diversity
InnovativeInteractionLabor Pool
PlanningOpportunityCompensationSkills Evaluation Labor Unions
Hiring, Training, and Evaluating Employees
Copyright © 2007 South-Western. All rights reserved.
Compensation Package
Salary
Stock Options
Commissions
BonusesProfit Sharing
Benefits
Perquisites
PlanningOpportunityCompensationSkills Evaluation Labor Unions
Hiring, Training, and Evaluating Employees
Copyright © 2007 South-Western. All rights reserved.
Employee Skills
Technical
Decision-Making
Customer Service
Safety
Human Relations
PlanningOpportunityCompensationSkills Evaluation Labor Unions
Hiring, Training, and Evaluating Employees
Copyright © 2007 South-Western. All rights reserved.
Evaluating Performance
PlanningOpportunityCompensationSkills Evaluation Labor Unions
Hiring, Training, and Evaluating Employees
Copyright © 2007 South-Western. All rights reserved.
Evaluation Form
PlanningOpportunityCompensationSkills Evaluation Labor Unions
Hiring, Training, and Evaluating Employees
Copyright © 2007 South-Western. All rights reserved.
Evaluation Form
1 – Communicate responsibilities
2 – Inform of deficiencies
3 – Be consistent
PlanningOpportunityCompensationSkills Evaluation Labor Unions
Hiring, Training, and Evaluating Employees
Copyright © 2007 South-Western. All rights reserved.
Action Due to Performance
PlanningOpportunityCompensationSkills Evaluation Labor Unions
Hiring, Training, and Evaluating Employees
Copyright © 2007 South-Western. All rights reserved.
Employee Lawsuits
Equal Employment Opportunity Commission
(EEOC)
80%No Cause
20%Cause
PlanningOpportunityCompensationSkills Evaluation Labor Unions
Hiring, Training, and Evaluating Employees
Copyright © 2007 South-Western. All rights reserved.
Labor Unions
PlanningOpportunityCompensationSkills Evaluation Labor Unions
Norris-LaGuardia Act
Wagner Act
Landrum-Griffin Act
Taft-Hartley Act
Craft Industrial
Hiring, Training, and Evaluating Employees
Copyright © 2007 South-Western. All rights reserved.
Labor Negotiations
PlanningOpportunityCompensationSkills Evaluation Labor Unions
Salaries
Job Security
Grievances
Management Rights
Hiring, Training, and Evaluating Employees
Copyright © 2007 South-Western. All rights reserved.
Labor Conflicts
PlanningOpportunityCompensationSkills Evaluation Labor Unions
Picketing
Boycott
Strike
Injunction
Lockout
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