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SEMI-ANNUAL REPORT 5 October 2020 – March 2021 (FY 2020-2021, SA5) Award Number: AID-OFDA-G-17-0081 Prepared for: United States Agency for International Development Bureau of Humanitarian Assistance
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SEMI-ANNUAL REPORT 5 October 2020 March 2021 (FY 2020 …

Dec 18, 2021

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Page 1: SEMI-ANNUAL REPORT 5 October 2020 March 2021 (FY 2020 …

SEMI-ANNUAL REPORT 5

October 2020 – March 2021

(FY 2020-2021, SA5)

Award Number: AID-OFDA-G-17-0081

Prepared for:

United States Agency for International Development

Bureau of Humanitarian Assistance

Page 2: SEMI-ANNUAL REPORT 5 October 2020 March 2021 (FY 2020 …

TABLE OF CONTENTS

Project Summary 3

Project Management 5

Results by Objective 6- 9

Plans for the Next Reporting Period 10

Challenges 10

Highlights 11

Appendix

Attachment A: Online meeting with the partner barangays 13

Attachment B: “Barangay Paskamustahan” 13

Attachment C: MSME Resilience E-Learning 14

Attachment D: Physical visits to the partner barangays 15

Attachment E: Pre-Program Review and Planning Workshop of Makati DRRMO 16

Attachment F: Technical Consultation Webinar 16

Attachment G: Summary of results of the Leaning Needs Assessment 17

Attachment H: iADAPT course pages for the PSCP Training e-course 18

Attachment I: PSCP Orientation and iADAPT Walkthrough 19

Attachment J: Live webinars and writeshops 20

Attachment K: Number of participants taking the PSCP Training e-course through 21

iADAPT (As of 31 March 2020)

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hilippine Disaster Resilience Foundation (PDRF) is

implementing a project to build a stronger partnership between

the Philippine government and the private sector, specifically

on how the government can work together with companies

before, during and after disasters. While the existing Republic Act 10121

(Philippine Disaster Management Act of 2010) clearly outlines the roles

and responsibilities government agencies play in relation to disaster

management, it currently does not have the same protocols spelled out

for the private sector. Leveraging on the interoperability approach,

PDRF will bring together businesses and government in regular

consultation meetings, multi-sectoral dialogues and forums to develop a

DRR Roadmap and clear terms of reference for both parties. Translating

this public-private partnership on the ground, the project targets to build

capacities of communities, including families, their livelihoods, and

micro, small and medium enterprises, to mitigate risks that hazards bring

about, to prepare for disasters, and protect common critical assets that

nurture the community and make it thrive.

The main intervention of this project is building the capacity of

government agencies and private businesses to work together on

reducing disaster risks and protecting common critical assets in the target

communities. The overall goal is to strengthen partnerships and

capacities in disaster risk reduction and management to build resilient

communities and businesses.

Building on the experience in implementing the Project KoNeK, PDRF

recognizes that it takes the collective effort of the national and local

government, small and large businesses, civil society organizations, and

communities down to the smallest unit of society, families who will

share knowledge, expertise, technology and resources to fully carry out

the implementation of DRRM towards becoming a resilient country.

With a participatory and inclusive approach, the interventions in the

project are aimed at building capacities of communities, private sector

businesses and government agencies and units and strengthen

collaborations to work together in mitigating and preparing for,

responding to, and recovering from the impact of disasters.

The main objective are:

1) Strengthening Community Resilience through the development of Barangay DRRM plans, strategies and policies

2) Establishing Continuity of Operations for local government units

through Public Service Continuity

3) Establishing Public-Private Partnership in Disaster Risk Reduction

and Management

In line with RA 10121’s intent to recognize and strengthen capacities of

LGUs and communities in mitigating and preparing for, responding to,

and recovering from the impact of disasters, the project aims to localize

DRRM at the barangay level by engaging various stakeholders in the

assessment of local capacities to determine gaps and how to address them

to better respond to needs of the communities. The first component of

the project intends to provide technical assistance to barangays on

geographic information system that will be inputs in enhancing plans and

on implementation of programs, projects and activities as indicated in

their respective Barangay DRRM Plans. With the four barangays under

Project KoNeK being pilot communities in the enhancement of Barangay

DRRM Plans and Contingency Plans, the project hopes to increase its

reach to cover all 142 barangays of Quezon City. To reach this, the city

government staff will be trained on facilitating Barangay DRRM

Planning and Contingency Planning Workshops.

This project targets two of the major financial, commercial and economic

hubs in the country, Makati City and Quezon City, wherein PDRF is a

private sector representative and member of both DRRM Councils. At a

larger scale, the second component of the project aims to establish a

Public Service Continuity Program for the City Governments of Makati

City and Quezon City in order to enhance its capabilities in ensuring that

critical services needed by the community are provided amidst disruptive

events. In the past, urban disasters experienced by highly urbanized cities

such as Makati and Quezon City affect community recovery by way of

disrupted vital government services, and further impacts the ability of

the entire city and region to immediately restore critical social and

economic activities. Even while private enterprises in highly urbanized

cities have their respective Business Continuity Plans, these may not be

fully implemented when all the other key players in the ecosystem they

work in and other resources are not available. The project targets to build

the capacity of key stakeholders, local government units and critical

lifeline service providers in Public Service Continuity and in order to

establish a mechanism for coordination and collaboration towards

effective and efficient incident management and recovery of critical

services. It will be an opportunity for both sectors to align plans, policies

and strategies to achieve their shared goal of effective continuity of

operations.

P

PROJECT SUMMARY

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PROJECT MANAGEMENT

For the reporting period ending March 2021, status of project staffing is as follows:

Position Staff Name Status

Program Manager Candice Bismonte Resigned as of 28 February 2021

Community Facilitator Jake Evangelio Full-time project staff

Technical Assistant Narryl Cabuena Full-time project staff

Monitoring & Evaluation Officer Dennis Gale Merlin Full-time project staff

Modified award approval dated 25 September 2020 has been received including engagement with two implementing partners with the

following details:

Sub-Awardee/ Subcontractor Description of Work

Philippine Geographical Society (PGS)

DUNS: 72625883

● Conduct baseline studies covering data gathering includes formulation

of survey questionnaire, inclusive consultations, data gathering training

sessions and processing

● Conduct of Mapathon sessions and Basic GIS training for Community-

based DRRM to additional 12 barangays in Quezon City

● Preparation of Reports

Center for Disaster Preparedness (CDP)

DUNS: 720266980

● Develop/ enhance modules for Evacuation Camp Management and

BDDRMP Training of Trainers (ToT) for QC DRRMO

● Conduct four sessions of 3-day Evacuation Camp Management

training- workshops for four partners barangays

● Conduct BDRRMP ToT for QC DRRMO

● Documentation of Evacuation Camp Management and BDRRMP

training-workshops

● Development of Booklet on Evacuation Camp Management as IEC

material and practical guide for barangays

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RESULTS BY OBJECTIVE

Sector: Risk Management Policy and Practice

Objective: Strengthening partnerships and capacities in Disaster Risk Reduction and Management to build resilient communities and

businesses

Beneficiaries Target Achieved

(Reporting Period) Achieved

(Cumulative)

Number of people as direct

beneficiaries 5,520 343 1,323

Number of people as indirect

beneficiaries 1,000,0001 2,936,1162 3,541,016

Number of internally displaced

persons targeted - - -

__________________________________

1Conservative estimated average population of four (4) barangays and city at any given time

2 Total population of four (4) barangays and Makati City where indirect beneficiaries are part of based on the 2015 Census of Population

Sub-sector: Policy and Planning

Objective 1: Strengthening Community Resilience through the development of Barangay DRRM plans, strategies and policies

Performance against Indicators Target Achieved

(Reporting Period)

Achieved

(Cumulative)

Number of hazard risk reduction plans, strategies, policies,

disaster preparedness, and contingency plans developed in place3

8 4* 4*

Number of people participating in discussions regarding

national risk reduction strategies as a result of the program4

420 - 794

National and local risk assessment, hazard data and vulnerability information are available within the targeted

areas (Y/N)

Yes Yes Yes

*BDRRM Plans are currently under review and approval of the barangay’s respective BDRRM Councils.

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Sub-sector: Capacity Building and Training

Objective 2: Establishing continuity of operations for Local Government Units through Public Service Continuity

Performance against Indicators Target Achieved

(Reporting Period)

Achieved

(Cumulative)

Number of people trained in disaster preparedness, mitigation, and management

200 212 278

Number of people passing final exams or receiving

certificates 150 235 268

Percentage of people trained who retain knowledge and

skills after two months 70% - -

Component 1: Strengthening Community Resilience through the development of Barangay DRRM plans, strategies and policies

PARTICIPANTS SUMMARY (OCTOBER 2020 TO MARCH 2021)

Activity Actual

Multi-stakeholder Meetings 13

Family Preparedness Planning 61

Championing Business Continuity Planning Session for MSMEs 57

TOTAL 131

Activity 1.1: Regular multi-stakeholder meetings in the city and barangay levels Regular updating through virtual meetings, online messaging and phone calls were done to monitor progress of deliverables and also to

assess current needs of the project’s partners. Email exchanges were also done to regularly communicate with partners and to update on

schedules and adjustments of activities.

While on 15 October 2020, a catch-up meeting with Brgy. Bagumbayan, Commonwealth, Dona Imelda, and Talayan were organized

through Zoom. The partner communities shared their COVID-19 response initiatives, challenges and needs which can provide additional

inputs in the development of their BDRRMP and CP.

Lastly, a year-end virtual get together was also done through Zoom called “Barangay Paskamustahan” was done last 16 December 2020.

This was an informal gathering were the project’s current challenges and activities for the following year were discussed.

Attachment A shows the online meeting with the partner barangays.

Attachment B shows the “Barangay Paskamustahan”.

Activity 1.2: Provision of technical assistance to develop or enhance plans, strategies and policies in the barangay level

The online courses for Family Preparedness Planning, Championing Business Continuity, and Public Service Continuity Planning are still

on-going in PDRF’s iADAPT platform. As of the end of March 2021, there are 300 trainees who have completed the said courses. The

said courses will still remain open in iADAPT until the end of the project in order to cater the community members outside the scope of

the project (from different barangays and cities/ municipalities) who still don’t have training on those topics.

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In addition to the Business Continuity course in iADAPT, the project team together with PDRF’s learning and development unit, organized

an MSME Resilience e-learning activity on 9 October 2020 entitled: “Negosyong Pilipino, Negosyong Laging Nagpapatuloy”- A Learning

Event on MSME Resilience amidst Various Crisis. It was attended by 1,244 participants online where it provided a platform for various

industries and businesses to share different business continuity practices especially during the pandemic.

For the BDRRMP and CP, the project team together with partners CDP and PGS, conducted phyisical visits to the partner barangays last

January 25 and February 26, 2021 to check their status and assist them in the finalisation and approval of their BDRRMPs and CPs

respectively. However, Quezon City imposed stricter restrictions again due to the continuous rise of COVID-19 cases which prevented the

team to conduct further visits. As an alternative, the conduct of Contingency Planning to be led by PGS will be done using a blended

learning approach wherein training modules will be converted online through the use of iADAPT. Said modules will be available in

iADAPT in the 2nd quarter of the year. Alongside the online modules are the conduct of the live 2 to 3-hour mentoring sessions through

an online platform.

Attachment C shows the MSME Resilience E-Learning.

Attachment D shows the physical visits to the partner barangays.

Activity 1.3: Conduct of Training of Trainers (ToT) Course on Barangay DRRM Planning (BDRRMP)

Various online meetings were held with CDP last March 17, 2021 to plan for the conduct of ToT Course on BDRRMP for Quezon City

(QC) DRRMO staff on June 2021. The training modules are already being developed and plans for a face-to-face training method is also

being laid-out which is targeted to be conducted in QC DRRMO’s office.

Activity 1.4: Conduct of ToT Course on Contingency Planning

An online meeting was held with the Local Government Academy (LGA) of the Department of Interior and Local Government (DILG)

last February 10, 2021 to explore possible collaboration on the conduct of ToT course on BDRRMP on June 2021 and other relevant

activities afterwards for QC DRRMO staff. A Memorandum of Understanding (MOU) is currently being developed to formalize a

partnership and it is targeted to be implemented in the 2nd quarter of this year. Also, an online meeting is targeted to be held on April 7,

2021 with the Office of Civil Defense- National Capital Region (NCR) to explore additional collaboration as well for the said training.

Activity 1.5: Provision of technical assistance on basic geographic information system (GIS) &

Activity 1.6: Conduct of mapathon events for barangays

Various online meetings were held with PGS last January 28 and March 12, 2021 and with QC DRRMO last March 22, 2021 to plan for

the conduct of Mapathon events and Basic GIS training for additional 12 QC barangays. The training modules are already being

developed by PGS and development of an online capacity assessment for target additional barangays are also on-going and to be

disseminated on the 2nd quarter of this year.

Component 2: Establishing Continuity of Operations for Local Government Units through Public Service Continuity

Activity 2.1: Continuity Program Initiation, and Creation of Technical Working Group and Continuity Core Team for the Local Government

of Makati and Quezon City

On 5-6 October, 2020, the project team participated in the online Pre-Program Review and Planning Workshop of Makati DRRMO.

COVID-19 response was initially assessed in relation to the city’s disaster management plan. The DRRMO used UNDRR’s Disaster

Resilience Scorecard- Public Health Addendum to aid in evaluating their DRRM program.

The project team also joined in the online DRRM Council meetings of Quezon City on 9 March 2021 and Makati City on 12 March 2021.

Draft PSCPs of each city were presented in these meetings for initial approval of the DRRM Councils.

Attachment E shows the online Pre-Program Review and Planning Workshop of Makati DRRMO.

Activity 2.2 Technical Guidance Sessions on Public Service Continuity Documentation and Implementation

A PSCP Technical Consultation Webinar was conducted on 26 March 2021 as a follow-up activity for the PSCP Capacity Building

Activities. This Technical Consultation Webinar discussed tips and benchmark on practices to improve and finalize the draft PSCPs.

Moreover, also discussed were the next steps in launching and implementing PSC programs and developing initial plans on conducting

exercise and testing for the first year of implementation.

Attachment F shows the Technical Consultation Webinar.

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Activity 2.3: Capacity-Building Interventions on Public Service Continuity

To achieve its second objective of establishing the PSC Program of LGUs, an online PSCP Mentoring Program has been developed for the

project. This mentoring program utilized a blended learning approach which incorporates online self-paced learning modules with live

webinars, writeshops and consultations to deliver technical assistance in developing and implementing PSC Plans.

By using an online approach in the implementation of the capacity building interventions, the mentoring program was able to accommodate

additional government agencies to the project without extra costs. The first batch was consisted of Makati and Quezon City local

governments, DILG Regional Offices III and IV-B, Metro Manila Development Authority (MMDA), Department of Trade and Industry

Regional Office 6 (DTI-RO6), Office of the Presidential Adviser on the Peace Process (OPAPP), and the Philippine Atmospheric,

Geophysical and Astronomical Services Administration (PAGASA).

Prior to the implementation of the mentorship program, a Learning Needs Assessment was developed to determine the participants’ prior

knowledge of PSC, Continuity Plan development skills and expectations on the training proper. It was done from 22 October to 25

November 2020 and gathered a total of 375 respondents.

The PSCP Mentorship Program was launched through an Orientation and iADAPT Walkthrough on 30 October 2020. Subsequently, three

live webinars and writeshops were conducted through Zoom on 26 November, 1 and 10 December 2020 which was attended by around

270 participants from the abovementioned government agencies. At the end of the series of writeshops, the participating LGUs and agencies

were able to produce their first PSCP Drafts and submit to OCD- Central Office.

On 15 February 2021, another Orientation and iADAPT Walkthrough was conducted for the next batch of LGUs that will be participating

in the PSCP Mentorship Programs. This batch consists of Paranaque, Pasig, Taguig, Navotas and Valenzuela Cities.

Attachment G shows the summary of results of the Leaning Needs Assessment.

Attachment H shows the iADAPT course pages for the PSCP Training e-course.

Attachment I shows the PSCP Orientation and iADAPT Walkthrough.

Attachment J shows the live webinars and writeshops.

Attachment K shows the number of participants taking the PSCP Training e-course through iADAPT (As of 31 March 2020).

Component 3: Establishing Public-Private Partnership in Disaster Risk Reduction and Management

Activity 3.1: Conduct of Tabletop Exercise for the National Energy Contingency Plan (NECP) and

Activity 3.2: Technical Guidance sessions on Updating of NECP

In collaboration with PDRF’s Cluster Coordination unit, the review and writeshop for the NECP will be held on May 2021. Once

finalized and approved, to follow is the tabletop exercise to be conducted on June 2021.

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PLANS FOR THE NEXT REPORTING PERIOD

ACTIVITY TIMEFRAME

Component 1: Strengthening Community Resilience through the development of Barangay DRRM plans, strategies & policies

Conduct of Contingency Planning Wrteshop (Mentoring) for the barangays May-June

Conduct of mapathon events and basic GIS training for the barangays May-September

Conduct of ToT on BDDRMP and Contingency Planning for QC DRRMO;

and Evacuation Camp Management for the barangays May-July

Conduct of drills and simulations for the barangays July-September

Provision of technical assistance on forming pre-agreements with private

businesses as part of response and recovery strategies August

Component 2: Establishing Continuity of Operations for Local Government Units through Public Service Continuity

Next Batches of Capacity-Building Interventions on Public Service

Continuity April-September

Technical Guidance Sessions on Public Service Continuity Documentation

and Implementation April

Enhancement of Public Service Continuity Guidebook April-August

Continuity Gap Assessment for the Local Government of Quezon City May-August

Policy Dialogues and Forums on Public Sector Continuity August

City-wide Exercise for the Public Service Continuity Program August

Component 3: Establishing Public-Private Partnership in Disaster Risk Reduction and Management

Technical guidance sessions on updating of NECP (review and writeshop) May

Conduct of Tabletop exercise for the NECP June

Forum on National DRRM Strategy/ Roadmap June/ July

CHALLENGES

● Although restrictions due to the pandemic have eased a bit by the end of 2020, social gatherings such as trainings were still not

possible. This led to the decision of the project team to convert most of its activities into an online format. On 25 January and 26

February 2021, the team were able to conduct physical visits to the partner barangays. However, activities like these were again

restricted due to another lockdown due to the new surge of COVID-19 cases at the end of March 2021.

● Vaccine rollout in the Philippines began in the first quarter of 2021. The local government units were tasked with conducting the

vaccination activities starting with the health care workers and other front-liners. This will continue for to the rest of the year

until majority of the population are already vaccinated. It is expected that project stakeholders and partners, especially the Makati

and Quezon City DRRMOs and barangay LGUs, will be focused on organizing vaccine rollout activities. With this,

documentation and completion of plans are still continuously being a challenge for the said stakeholders and partners.

● Engaging participants online was a challenging endeavour during the capacity building activities. Unlike regular face-to-face

trainings where participants are gathered in the same room, conducting online training are more reliant to technology which can

encounter technical issues due to low internet connection and power interruption. Moreover, there were also participants who

were not that technologically-proficient, which resulted to various challenges such as being locked-out into their accounts and

not being able to finish the self-paced modules.

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HIGHLIGHTS

● The PSCPs that were drafted by the first batch of participants of the PSCP Mentorship Program were not only complete and

substantial, but it was also a product of collaboration among the different offices of the LGUs and agencies that participated.

Several partner PSCP practitioners from the national government and private sector were also engaged during the program in

order to guide the participants in the writeshops and to provide feedback to further enhance their PSCP drafts. These PSCP drafts

were presented to their LGUs’ and agencies’ heads for initial approval and were submitted to OCD last December 2020.

● Also, the said mentorship program provided a learning platform not only for the LGUs and agencies that participated but for

PDRF as well. Through the program, both PDRF and the PSCP practitioners encountered different kinds of organizations with

different set-ups. Although all of them are part of the government, they all have unique circumstances that make them function

differently from one another. Experiences like these are valuable for PDRF and the PSCP practitioners to provide better guidance

to different kinds of organizations in the future.

● Converting the capacity-building activities into an online format allowed the project to accommodate more LGUs and agencies

without having to add costs on travel, refreshments, and venue rental. Other than Makati and Quezon Cities (the original target

beneficiaries of the PSCP component) five additional LGUs (Pasig, Paranaque, Taguig, Navotas and Valenzuela) and six

additional agencies (DILG RO3 and RO4B, DTI RO6, MMDA, OPAPP, and PAGASA) were included in the Mentorship

Program.

● The MSME Resilience E-Leaning forum conducted on 9 October 2020 was a very timely event during the pandemic wherein

many MSMEs were heavily affected because they were not able to adapt quickly in the sudden and wide-scale disruption.

Through the forum, the resource persons shared how they applied Business Continuity principles to keep their businesses thriving

even amidst a global pandemic.

● For the project activity costs, instead of using funds for meals and venue which are usual expenses for face-to-face interventions,

the transition to having an online platform (PDRF’s iADAPT) shifted activity costs to the development, implementation, and

maintenance of the project’s e-learning courses. The investment on the online platform is more sustainable as the courses will be

available anytime for at least 1 year and are not only limited to the target beneficiaries.

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SEMI-ANNUAL REPORT 5

October 2020 – March 2021

(FY 2019-2020, SA4)

Award Number: AID-OFDA-G-17-0081

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APPENDIX

Attachment A: Online meeting with the partner barangays

Photo Documentation

15 October 2020 (via Zoom)

ATTACHMENT B: “Barangay Paskamustahan”

Photo Documentation

Barangays Bagumbayan, Dona Imelda and Talayan of Quezon City

16 December 2020 (via Zoom)

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Attachment C: MSME Resilience E-Learning

Photo Documentation

9 October 2020 (via Zoom)

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ATTACHMENT D: Physical visits to the partner barangays

Photo Documentation

Barangays Bagumbayan, Dona Imelda and Talayan of Quezon City

25 January and 26 February 2021

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ATTACHMENT E: Pre-Program Review and Planning Workshop of Makati DRRMO

Photo Documentation

05-06 October 2020 (via Zoom)

ATTACHMENT F: Technical Consultation Webinar

Photo Documentation

26 March 2021 (via Zoom)

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ATTACHMENT G: Summary of results of the Leaning Needs Assessment

Knowledge of Public Service Continuity

1. 87% has existing plans concerning preparedness, mitigation, etc. Most plans are DRRMP and PSCP; while one of the least

mentioned is Recovery Plan

2. Almost all have correctly determined the difference of Continuity Plan from other plans

3. Almost all have good understanding of what Continuity Core Team is

4. Almost all are familiar with the different types of hazards; though only 29% has indicated the corresponding risks of the

hazards they’ve mentioned. Most samples are earthquake and flood; while one of the least is technological hazard

5. 90% is familiar with the different kinds of exercises/ testing used to assess DRRM-related plans. Most mentioned are drills and

tabletops; while one of the least mentioned is conduct of seminar/ workshop

Continuity Plan Development Skills

1. 50% has already developed continuity/ DRRM-related plans. Most samples are DRRMP and Contingency Plan; and some

PSCP and Recovery Plan

2. 50% has been part of a Continuity Core Team. Most are coordinators and managers; while some are part of admin support

3. Only 30% has developed Recovery/ Continuity Strategies for a certain event/ project. Most samples are data backup and

capdev on continuity; while one of the least mentioned is protocol/ plan development

4. 30% has conducted Risk Assessment/ Analysis for a certain plan/ project. Most samples are DRRM Plan and ISO project; one

of the least is PSCP/ CP

5. 22% has developed exercises/ testing plans to assess DRRM-related plans. Most samples are earthquake drill and exercise;

while one of the least is VA/ CA

Training Proper

1. All knowledge/ skills stated are expected to be learned/ developed

2. Top issues/ concerns are lack of experience in PSC work and unstable internet connection; while least concerns are lack of

resources and support from management

3. Most preferred online methodologies are Simulation Exercises and Supplemental Readings; while the least one is Screencast

Test

4. Almost all have used/ familiar with Zoom; while only little are familiar with LMS. 2- 3 hours is the preferred time and the least

is 3 hours above

5. Almost all will likely use laptop and cellphone; while only few will use tablet

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Attachment H: iADAPT course pages for the PSCP Training e-course

.

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Attachment I: PSCP Orientation and iADAPT Walkthrough

Photo Documentation

30 October 2020 (via Zoom)

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Attachment J: Live webinars and writeshops

Photo Documentation

26 November, 1 and 10 December 2020 (via Zoom)

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Attachment K: Number of participants taking the PSCP Training e-course through iADAPT (As of 31 March 2020)

Agency

iADAPT LMS

Enrolled Completed In-progress Ave. Quiz Score

Makati LGU 219 90 45 98%

QC LGU 80 33 11 99%

DILG R3 26 9 7 100%

DILG R4B 62 30 12 98%

MMDA 83 28 12 98%

PAG-ASA 32 19 5 99%

DTI 19 7 7 97%

OPAPP 44 24 11 99%

Total 565 240 110 (Ave) 99%

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