SELL MORE. SERVICE MORE PERIOD. - FCA Digital Certified...Online Cashiering Send invoices via email or text, giving customers the option to provide payment prior to vehicle pickup.

SELL MORE. SERVICE MORE... PERIOD. Dealer-Inspired Service and Customer Retention SolutionsDesigned to help solve daily dealer challenges, AutoLoop’s proprietary solutions have proven to generate 20%+ of total sales—and 33% more annual booked appointments—via best-in-class scheduling, equity mining, multi-channel marketing, dedicated support, and more. To learn how our technology can drive more business for your dealership, contact us today using the link below to schedule a live product demo.

BILLPAY™Service ledger and billing system including online and in-lane payments

MESSAGING™Internal and external two-way text, email, and chat engagement system

QUOTE™Advanced equity mining and real-time, personalized quote generation

ESSENTIALS™Targeted, multi-channel customer marketing via on-demand and automated communications

BOOK™Comprehensive online customer scheduling and service lane flow management suite

LOYALTY™Real-time transaction-driven and dealer-branded loyalty rewards program

CLIENT SUCCESS : Major OEM#1 Non-Premium Brand in Online Appointment Scheduling by J.D. Power and Associates

Start driving more revenue. Visit AutoLoop.com/FCAdigital to schedule a live demo today.

Online SchedulingAdd more bookings, improve tracking, and boost

efficiency with online scheduling.

Customer Web PortalEnhance the customer experience with 24/7 access

to scheduling, including advisor and transportation

options, full service recommendations, current offers,

open recalls, and more.

Lane Flow ManagementEnsure maximum profitability with customizable

shop capacity configurations and reach maximum

productivity with advisor load balancing.

Skills and Shop Loading OptimizationObtain insight into shop capacity to improve work

allocation with industry-leading skills management and

shop-loading functionality.

Fleet Vehicle ManagementSchedule and manage customers with 10+ vehicles—

Book accommodates fleet vehicle customers with large

amounts of activity under a single record.

On-Site SupportGain knowledge, support, and a strategic partner with

regular visits from your dedicated field representative.

Allow your advisors to spend less time booking, and more time advising.

Service scheduling, simplified.

Achieve faster, easier, and more effective scheduling with AutoLoop Book. Drive appointments by enabling

customers to book their own appointments online, anytime. And empower your advisors, BDC, and other staff

to schedule and upsell services with intuitive dashboards. By customizing lane flow to shop capacity, Book

eliminates overbooking, boosts productivity, and keeps everyone in sync—no matter who sets the appointment.

Sales Inquiries [email protected] 877-850-2010

BOOK™Comprehensive customer scheduling suite

Drive up to 45% of customer booked appointments online.

Connected SchedulingCustomers click through email to Book —login details auto-populate in scheduler.

Simplified Appointment SettingAfter automatic login, customers book appointments in two simplified steps.

Detailed ReportingTrack revenue and optimize operations with in-depth reporting.

Connected SchedulingGain a complete overview of all upcoming appointments and activity on a single

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SMS Text MessagingAdd more bookings, improve tracking, and boost

efficiency with online scheduling.

Email CommunicationsManage your emails with ease: save time with pre-

written templates, draft all-new messages, attached

relevant material, and access all past communications.

Internal Employee ChatMaximize productivity across departments by

keeping teams in sync. The internal chat feature lets

your employees connect in real time—without having

to leave their area.

Automatic Message ManagementKeep all communications tied to the customer

record and visible to anyone using the system.

And for customer convenience, all conversations

are automatically routed to their advisor.

Fully IntegratedEnhance service communications by connecting with

customers or employees from anywhere within the

AutoLoop Service Suite.

Quickly communicate with customers via AutoLoop Messaging.

Approve more repairs, in less time.

Get the fastest, most direct line to your service customers and staff with AutoLoop Messaging, a dynamic two-way

engagement system built on SMS text messaging, email, and internal chat. Messaging reduces downtime and expedites

your entire service process, eliminating phone tag with customers and back-and-forth amongst employees.

MESSAGING™SMS, email, and internal chat


Save an average of 17 advisor hours each month with customer texting.

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Immediate, Personal CommunicationLeverage high open rates and response times for SMS texting.

Complete Message Management View all past customer interactions to confirm completed repairs, customer approvals, and more.

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AutoLoop Book IntegrationSend and receive messages right from the service ledger.

Internal Employee ChatConnect advisors, technicians, and other employees instantly.

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Online CashieringSend invoices via email or text, giving customers the option

to provide payment prior to vehicle pickup. Our two-way

communication also allows customers to respond with any

questions or proceed directly to payment.

In-Lane CashieringEnable customers to skip the line and pay right from the

service lane, getting answers to any invoicing questions

directly from their advisor.

Take payment online or in-lane and strengthen CSI with AutoLoop BillPay

Faster payment. Happier customers.

Stay ahead of changing consumer demands by giving your service customers the ability to make easy online

payments. AutoLoop BillPay provides the option to pay prior to pickup through email or text invoicing, or right

from the lane with their advisor. With BillPay, delivery becomes completely seamless—plus, all online payments

are easily reconciled against your DMS.

Safe, Secure PaymentsInstill confidence and build customer trust using an

SSL-enforced web portal for online transactions. Dealer-

branded and personalized, the portal offers hassle-free

and worry-free payments.

Reconciliation LedgerView end-of-day/end-of-week credit card reconciliations

and compare against your DMS.

BILLPAY™Online service ledger and billing system


Customers paying online spend 70% more than those who pay in store.

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Clear Payment DetailsEasily access and view payment status and history.

Invoice ManagementUpdate an approved invoice within the ledger to initiate the payment process.

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Instant NotificationGive customers the option to pay online prior to vehicle pickup.

Interactive Billing Expedite payment by sending the invoice via SMS or email.

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ESSENTIALS™Targeted, multi-channel customer marketing


Automated CommunicationsStay top-of-mind with over 80 automated

communications for specific event/mileage intervals—

individually branded by OEM and configured for each

customer based on internal data.

On-Demand CampaignsManage your marketing strategy with 3,000+ agency-

caliber templates. Target customers most likely to service

or purchase with predictive analytics. And receive the help

of professional consultants—at no extra charge.

Simplify marketing and multiply revenue with AutoLoop Essentials.

More than engagement. Return on investment.

AutoLoop Essentials: the core of a complete suite of solutions that dynamically engages customers at each

stage of the ownership lifecycle. From prospect to sale to service to repurchase, Essentials continuously drives

profitability through the most comprehensive, targeted, and actionable messaging on the market.

Multi-Channel EngagementExpand your reach and communicate with customers how

they prefer: via responsive emails with available Spanish

translation, voice, text, direct mail, and social media.

Real-Time Reporting and InsightsEasily monitor real-time campaign performance via the

industry’s most interactive, user-friendly dashboards—and

drive higher ROI with ongoing analysis.

Full-Service ConsultingCount on reliable ongoing support from your own

dedicated account manager. Working together, you’ll

easily identify opportunities for growth—and develop

your best strategies.

Up to 20:1 ROI for top-tier dealers.

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Direct MailMaximize response rates with targeted mailings.

Social MediaEngage customers on today's most popular platforms.

EmailGrow revenue with responsive communications.

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Campaign GalleryChoose from 3K+ dealer-centric marketing templates.

Management Marketing PortalTrack and monitor campaigns in real time.

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LOYALTY™Real-time transaction-driven loyalty platform


Give customers more reasons to return with AutoLoop Loyalty.

Rewarding relationships start here.

Keep customers continuously engaged with your business through a platform that fosters retention, represents

your brand, and totally adapts to your needs. AutoLoop Loyalty secures permanent opt–ins for your ongoing

promotional communications, helping you retain loyal service customers and grow long-term revenue.

Variable Program OptionsIncrease customer retention and spends through

personalized individual reward offerings tailored to your

dealership’s tiers.

AutoLoop Essentials™ IntegrationCommunicate program benefits, solicit enrollments, and

build campaign lists through full integration with Essentials.

AutoLoop Book™ IntegrationAutomatically recognize and denote Loyalty

members within your service ledger.

Personalized Web PortalEnhance the customer experience by enabling

members to track point status, activity, and more

—online, anytime.

Flexible AdministrationManage member accounts and view activity

reports through a single interface.

Loyal customers visit 4x as often and spend 2.5x more than non-loyal.

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Automated Membership InquiryInvite unenrolled customers to join with a summary of benefits.

Superior Service Recognize and welcome Loyalty customers as soon as they arrive.

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Engagement EmailsAutomatically generate welcome emails and reminders to maintain program interest.

Activity ReportsView key metrics and analyze program ROI.

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Identify and target your best prospects with AutoLoop Quote.

Convert more customers. Create more profit.

Boost sales from existing and service-only customers—even those not currently considering a new vehicle.

AutoLoop Quote helps you reach prospects before they shop your competitors by continuously analyzing your

DMS, Black Book®, Edmunds™, and AutoLoop internal data to automatically generate quick, compelling quotes

precisely matched to your actual inventory.

In-Drive Equity MiningDrive repeat sales by engaging customers with a single-

sheet equity analysis right from the service lane. Easily

monitor customer activity via the Service Drive Ledger.

Data-Search Buyer MatchingCreate compelling offers by matching customers with

inventory and using the “Custom Quote” feature to select

vehicle and trim.

Automated WorkflowRequire staff to execute the ‘next step’ in their workflow,

automatically generated based on customer interaction.

Personalized Customer Trade-Up ToolHold customer interest by involving them in the process via

their own personalized web portal. They can swap inventory,

change payments and/or value, and schedule test-drives.

Service-Only Customer Conquest DataTap into another 50% of your customer database and

generate better service conquest quotes without the

expense or risk of soft credit pulls.

Comprehensive LedgersInstantly identify your highest priority opportunities via the

Sales and Service Ledgers and access everything you need

to land the sale—on one screen.

QUOTE™Equity mining and quote generation


Quote generates 20%+ of total sales.

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AutoLoop Essentials™ Integration Close more deals with personalized email communications.

2Equity MiningAutomatically pinpoint customers in positive equity positions.

1 Newly Enhanced Sales LedgerImmediately identify your best opportunities and filter them by most likely to purchase.

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Take advantage of our industry-leading solutions to create the total sales and service experience that appeals to more of your customers—and keeps them returning.

The AutoLoop AdvantageWith its singular, profit-driven focus on total client success, AutoLoop provides more profit points than any

other comparable platform – as well as the exclusive efficiency of one complete, fully integrated end-to-end

solution that addresses your daily challenges.

ESSENTIALS™Multi-channel customer marketing

LOYALTY™Dealer-branded loyalty rewards program

BILLPAY™Online service ledger and billing system

MESSAGING™SMS, email, and internal chat

QUOTE™Equity mining and quote generation

Service Basic

Retention Plus

Retention Premium

BOOK™Comprehensive customer scheduling suite

On-site TrainingMaximize product usage and ensure complete user understanding with in-depth, onsite training implemented by our professional team of product and support specialists.

20:1ROI

UP TO


SELL MORE. SERVICE MORE PERIOD. - FCA Digital Certified...Online Cashiering Send invoices via email or text, giving customers the option to provide payment prior to vehicle pickup.

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