Demetrius R. Griffin 425-903-2764 Lynnwood, WA [email protected] om Highlights of Qualifications Experience working in first-tier security for Xbox. More than 9 years’ experience with computers. Keep up with latest updates with computer software and gaming development. Several years’ experience working in fast-paced and continuously changing work environment. Analytical problem solving skills working with different branch of the companies. Work in a proactive and innovative manner. Beginner at html and learning CSS. Experiences in video editing. Proficiency Mac and PC; MS Word; Excel; PowerPoint; Outlook; Lync; Windows; Adobe Acrobat; Adobe Creative Cloud; Nintendo Wii U; PlayStation 3; Xbox 360; Xbox One; Android OS ➢ Proficient in conduction database research ➢ Create, conducted and recorded surveys ➢ Excellent organizational, prioritization and multitasking skills ➢ Strong interpersonal skills and capable of handling crisis ➢ Collaborate with different departments to solve various issues ➢ Highly observant and sharp evaluation skills ➢ Exceptional oral and written communications skills ➢ Moderate and review hundreds videos ➢ Moderate gameplay for testing and regulation ➢ Review various amount of data for correction ➢ UI and Software testing ➢ Assign and complete individual project for the team ➢ Assist Senior Investigator with projects and algorithms ➢ Capable of working under minimal to zero supervision ➢ Experience in policy enforcement and game security ➢ 6 years customer services and sales experience in different industries ➢ Ability to type an average of 40 wpm Professional Experience Microsoft: Xbox Live Tech Moderator; Redmond, WA 11/13- 11/14