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Secure Content Locker for iOS v2.3 User Guide Using the Secure Content Locker to access your work-related and personal content Secure Content Locker for iOS v2.3 User Guide | v.2014.09 | September 2014 Copyright © 2014 VMware, Inc. All rights reserved. Proprietary & Confidential. © 2014 VMware, Inc. All rights reserved. This document, as well as the software described in it, is furnished under license. The information in this manual may only be used in accordance with the terms of the license. This document should not be reproduced, stored or transmitted in any form, except as permitted by the license or by the express permission of AirWatch, LLC. All other marks and names mentioned herein may be trademarks or trade names of their respective companies.
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Secure Content Locker for iOS User GuideAuthor: AirWatch Created Date: 9/19/2014 5:03:06 PM

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Page 1: Secure Content Locker for iOS User GuideAuthor: AirWatch Created Date: 9/19/2014 5:03:06 PM

Secure Content Locker for iOS v2.3 UserGuideUsing the Secure Content Locker to access your work-related andpersonal content

Secure Content Locker for iOS v2.3 User Guide | v.2014.09 | September 2014

Copyright©2014 VMware, Inc. All rights reserved. Proprietary & Confidential.

©2014 VMware, Inc. All rights reserved.

This document, as well as the software described in it, is furnished under license. The information in this manualmay only be used in accordance with the terms of the license. Thisdocument should not be reproduced, stored or transmitted in any form, except as permitted by the license or by the express permission of AirWatch, LLC.

All othermarks and names mentioned hereinmay be trademarks or trade names of their respective companies.

Page 2: Secure Content Locker for iOS User GuideAuthor: AirWatch Created Date: 9/19/2014 5:03:06 PM

Table of ContentsNote for AirWatch Administrators 3

Introduction to the Secure Content Locker for iOS User Guide 4

Overview 4

In This Guide 4

Before You Begin 5

Disclaimer 5

Requirements 5

Supported File Types 5

Secure Content Locker Setup 6

Downloading and Installing the Secure Content Locker 6

Logging In to the Secure Content Locker 7

Secure Content Locker for iOS Functions 9

Navigating the Secure Content Locker 9

Downloading Content 12

iewing and Managing Content 13

Editing Content 15

Adding Content 25

Personal Content 30

Overview 30

Using the Secure Content Locker for iOS to Manage Personal Content 31

Using the Self-Service Portal to Manage Personal Content 35

Using Secure Content Locker Sync to Manage Personal Content 43

Appendix – Supported File Type by Platform Matrix 52

Secure Content Locker for iOS v2.3 User Guide | v.2014.09 | September 2014

Copyright©2014 VMware, Inc. All rights reserved. Proprietary & Confidential.

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Page 3: Secure Content Locker for iOS User GuideAuthor: AirWatch Created Date: 9/19/2014 5:03:06 PM

Note for AirWatch AdministratorsThis document is intended for use by your end-users and includes the full breadth of features and functionality for thelatest versions of the Secure Content Locker application as well as the AirWatch Admin Console for the web-based Self-Service Portal. If you are not on the latest versions, or if you disable certain functionality from the AirWatch AdminConsole, this document may differ from what your end-users see and experience. Because of this, you may wish tocustomize or tailor this PDF guide using your own tools before giving it to end-users.

For example: This guide contains a section on using Personal Content. If you do not plan on enabling Personal Contentfor your end-users you may not want to include this section in the document.

Secure Content Locker for iOS v2.3 User Guide | v.2014.09 | September 2014

Copyright©2014 VMware, Inc. All rights reserved. Proprietary & Confidential.

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Note for AirWatch Administrators

Page 4: Secure Content Locker for iOS User GuideAuthor: AirWatch Created Date: 9/19/2014 5:03:06 PM

Introduction to the Secure Content Locker for iOS UserGuide

OverviewWelcome to the Secure Content Locker User Guide. The Secure Content Locker is a mobile application that yourorganization – whether it’s a company, school, or something else – has chosen to use to deliver content to your mobiledevice or laptop. The Secure Content Locker app allows you to access important content on your device while allowingyour organization to ensure those files stay secure. Any content accessed through the Secure Content Locker opensinside the application, which ensures that it cannot be copied, saved, or shared without approval.

The purpose of this guide is to help you use the application so you can access the content you need. It’s divided into acouple of sections, from simple explanations of each button and menu to in-depth instructions on how to access yourcontent over the Internet through the AirWatch Self-Service Portal.

In This Guidel Before You Begin – This is a section that includes important information you will need to use the Secure Content

Locker app.

l Secure Content Locker Setup – This section walks you through downloading, installing and logging into the SecureContent Locker app.

l Secure Content Locker Functions – This section explains how to navigate through the app as well as downloading,viewing and managing content.

l Personal Content – This section covers how to use the Self-Service Portal (SSP) and the Secure Content Locker app toview, use and manage Personal Content.

l Appendix: – Supported File Types Matrix – This section displays the files that open within your Secure Content Lockerapp. If you have an issue opening a file, please ensure that it is supported before you contact your administrator.

Secure Content Locker for iOS v2.3 User Guide | v.2014.09 | September 2014

Copyright©2014 VMware, Inc. All rights reserved. Proprietary & Confidential.

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Introduction to the Secure Content Locker for iOS User Guide

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Before You BeginNote the following important information and requirements that you will need to know before using the Secure ContentLocker application.

DisclaimerThe screenshots used in this document may differ slightly from what you actually see on your device due to the way yourorganization’s AirWatch administrator specifically tailored your device's Secure Content Locker settings. In addition, sinceyour administrator can configure the Secure Content Locker in a number of ways for different use cases, the instructionsyou should followmay vary. It is ultimately up to your AirWatch administrator to inform you of which methods to use orof any special steps that your organization may enforce. If you have any questions about what you should be seeing orhow to perform an action described in this guide, please contact your AirWatch administrator.

RequirementsThis section lists out and describes the different types of information you may need to access the Secure Content Locker.Access requirements depend on how your administrator set up the Secure Content Locker for your organization.Read the descriptions below to gain a better understanding of how to use the information your administrator gave you.

l Username and Password – Your AirWatch administrator should provide you with the username and password youshould use. Thesemight be your normal credentials used to log in to a work computer, or they could be uniqueAirWatch credentials provided to you. If you are unsure of which to use, try your normal login credentials. If those donot work, check with your AirWatch administrator.

l Group ID – AGroup ID is a special code used to identify the group you belong to in the AirWatch system.

l Server URL – The Server URL is the network location of your organization’s AirWatch instance.

l Self-Service Portal URL – The Self-Service Portal is a website where you can go to view details about your device,content you have uploaded and more.

l Single Sign On PIN – This PIN is applicable if your organization enables single sign on functionality or keep me signedin. Single sign on is available for the AirWatch Agent or the AirWatch Workspace applications. You will be promptedto create a PIN if you do not already have one. If you already have a PIN, simply use it when prompted.

Supported File TypesWhile the AirWatch Secure Content Locker supports several different file types, not all devices support the same filetypes. For a complete list of file types supported by your device, see the Appendix – Supported Files TypeMatrix.

Secure Content Locker for iOS v2.3 User Guide | v.2014.09 | September 2014

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Before You Begin

Page 6: Secure Content Locker for iOS User GuideAuthor: AirWatch Created Date: 9/19/2014 5:03:06 PM

Secure Content Locker SetupIf you do not already have the Secure Content Locker downloaded and installed then you will need to do so before usingit. After you have installed it, you will need to log in to the application using your credentials.

Downloading and Installing the Secure Content LockerIf your device is already enrolled in AirWatch, then you may have already installed the Secure Content Locker application.Check your device to see if it's installed. If it isn't, then you will be required to download it from the app store. Whetheryou must download it or not depends on how your AirWatch administrator configured the application. The followinginstructions detail how to search for and install the application from the app store.

1. On the device, tap the App Store icon. The App Storelaunches.

2. Use the Search field to search for "Secure ContentLocker". Select the AirWatch Secure Content Lockerfrom the results. The app displays in a results list,shown to the left.

3. Tap Free, then Install to download and install theapplication.

Secure Content Locker for iOS v2.3 User Guide | v.2014.09 | September 2014

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Secure Content Locker Setup

Page 7: Secure Content Locker for iOS User GuideAuthor: AirWatch Created Date: 9/19/2014 5:03:06 PM

Logging In to the Secure Content LockerWhen you first tap and launch the Secure Content Locker application, you will see a login screen. Before you can use theapp, you will need to log in using your credentials, which your administrator should provide to you. Depending on thecredentials you received, use one of the following methods to log in: 

Method A: Username and Password

With this method, you will need your login credentials, server URL, andGroup ID. See Requirements for more information.

1. Open the app by tapping the Secure Content Locker icon. You areprompted to authenticate the app to log in.

2. Enter the Server URL and Group ID that were used to enroll yourdevice if this information is not automatically populated for you. Ifnecessary, you can select the Settings icon to edit theURL andGroup ID.

Note: If you are using a Shared Device, then you must login tothe Secure Content Locker as the same user who checked outthe device.

3. Enter your login credentials, which are your username andpassword, and tap Login.

4. Read and accept the application's Terms of Use agreement, ifnecessary.

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Secure Content Locker Setup

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Method B: Authentication Token

With this method, you will use an authentication token that yougenerate yourself via the Self-Service Portal.

1. Open the app by tapping the Secure Content Locker icon. You areprompted to authenticate the app to log in.

2. Enter the Server URL and Group ID that were used to enroll yourdevice if they are not automatically populated for you. If necessary,you can select the Settings icon to edit theURL and Group ID.

3. Enter your log in credentials, which will be your authorizationtoken. To retrieve your token:

a. Access and log in to the Self-Service Portal (which should looksomething like https://<AirWatchEnvironment>/mydevice).

b. Select your username in the top-right corner of the page.

c. Select the Security tab and select theGenerate Token button.Make note of the Authorization Token that displays.

d. From the Secure Content Locker main menu, tap the keyringicon and select Access Token. Enter the token you receivedfrom the SSP and tap Login.

4. Read and Accept the application's Terms of Use agreement, ifnecessary.

Single Sign On Access

If configured by your administrator, you may be prompted to enter your single sign on (SSO) Passcode to access theSecure Content Locker application. This passcode is only applicable if your organization enables single sign onfunctionality using either the AirWatch Agent or the AirWatch Workspace applications. You will be prompted to create apasscode if you do not already have one. If you already have a passcode, simply use it when prompted.

Secure Content Locker for iOS v2.3 User Guide | v.2014.09 | September 2014

Copyright©2014 VMware, Inc. All rights reserved. Proprietary & Confidential.

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Secure Content Locker Setup

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Secure Content Locker for iOS FunctionsThis section details how you can use the Secure Content Locker application to access content. It is divided into thefollowing sections: 

l Navigating the Secure Content Locker – This section provides screenshots of the Secure Content Locker applicationand tells you the specific function of a particular screen or button.

l Downloading Content – This section covers the basic process of downloading content within the app.

l Viewing and Managing Content – This section details how to view files and, in the case of PDFs or Microsoft Officecontent, edit and manage them.

l Adding Content – This section tells you how to add your own content, such as photos, to the Secure Content Locker.

Navigating the Secure Content LockerWhen you open the Secure Content Locker for the first time you may see a small SCL icon in the top-left. Tap this to openthe app's main menu.

1. Required – Tap this icon to download and view contentyour administrator requires you to view.

2. Featured Content – See featured content, which iscontent highlighted by your administrator for your use.You may or may not see this listing.

3. All Content – View a comprehensive list of all content inall categories.

4. New Content – See the latest documents made availableby administrators.

5. Recent Activity – Revisit your most recently viewed andupdated documents.

6. Favorite Content – View content you added to yourfavorites for quick access.

7. Repositories– There are a couplemain types ofrepositories listed in this section. The categories you seewithin a repository have been customized by yourorganization. For more information see RepositoryContent.

8. User Content – This is your content that is stored separately from your organization's repositories. For more info seeUser Content.

Note: If you do not see User Content, your admin did not provide you with this feature.

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Secure Content Locker for iOS Functions

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9. Content – Tap the Content button to return to the Content screen, where you can select a view, category orrepository. Additionally, view the time stamp of the last metadata sync.

10. Transfers – Tap the Transfers button to view all downloads, uploads and download history in one place, regardless ofcategorization.

11. Updates – Tap theUpdates button to download the latest version of the document. When a newer version of adocument you have installed is made available, a badge appears over this button.

12. Messages – Tap theMessages button to viewmessages sent to and from yourAirWatchadministrator.

13. More – Select to access additional options:

l Add – Tap the Add button to launch the audio/video upload menu. Enter naming conventions for all uploadedfiles, select images/videos saved on the device itself and launch the device's camera to capture newimages/videos. For more information, see Adding Content.

l Settings– Tap the Settingsbutton to manage access, content and connection settings. For more information, seeSettings.

Repository Content

The repositories listed under the Repositories section (#6 above)may vary from what you see above. If your AirWatchadministrator gives you access to a shared network drive or fileshare repository then you will see those listed here. Whenyou tap on a repository to access it, you may be prompted for your authentication credentials. Enter your username andpassword to log in and access content in the repository.

User Content

The User Content section of Secure Content Locker shows the following content that you can access:

l Local Storage – These are files stored locally on your device, for example, email attachments you open in the SecureContent Locker or PDFs you open from a web browser. These files are not synced.

l Personal Content – These are also files such as email attachments and PDFs that are stored in the cloud and syncedacross your Self-Service Portal, anAirWatchSCL Sync client, or your other iOS devices. For more information, seePersonal Content.

l User Repositories – These are shared user repositories enabled by your AirWatch administrator where you canupload content.

The Import Documents to setting under Settings ► Repository dictates where User Content opened on the deviceshould be stored. You can select Local Storage, Personal Content or be prompted to make a choice each time you open afile. Only content stored in Personal Content is synced to your SSP, SCL Sync client, and other iOS devices.

Secure Content Locker for iOS v2.3 User Guide | v.2014.09 | September 2014

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Settings

Tap the Settingsicon (#13 above) to manage access, contentand connection settings. Some of the key settings include:

1. Keep Me Signed In– Enable the ability to stay signed in ifyou navigate out of the Secure Content Locker, forexample, to a web page. You will not be prompted to re-enter your credentials. For security reasons, a passcodecan also be configured. This setting is always enabledwhen used with Authorization Tokens for logging in.

You may or may not see this setting.

2. Passcode Lock – Turn passcode lock on, change yourpasscode, or configure passcode settings.

This option will only display ifyourAirWatchadministrator enforces the use of an app-level passcode to access theAirWatchSecure ContentLocker.

3. Clear Saved Repository Credentials– If you used log incredentials to access a shared repository, then you canselect this option to clear these, which will prompt youto enter them again to access the repository.

4. Import Documents to– Select the User Content folder inwhich imported documents like email attachments aresaved. If you want opened email attachments to sync toyour SSP, other iOS devices and SCL Sync client (ifapplicable), then you will want to open importeddocuments in your Personal Content folder.

You may or may not see this setting.

5. Enable PDF Night Mode – Toggle between day andnight view.

6. Tabbed Viewing – Enable tabbed viewing to turn onnavigation tabs that can be used to quickly switchbetween documents.

7. Presentation Mode– Enter presentation mode any timeyour device connects to an external source. In thismode, long press on the screen to make a laser pointerappear, and highlight key features as you present them.Toggle this function off to turn off this automaticfeature.

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Downloading ContentWhen you first select a document, you need to download it to your device. From Views, Repositories, or User Contentscreen, simply tap a file to download it. The following icons indicate the status:

Indicates the document is being installed.

Indicates the document has been installed and is ready to view.

Once a file has been downloaded, simply tap it again to view, edit, or manage it. See Viewing and Managing Content.

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Secure Content Locker for iOS Functions

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iewing and Managing ContentYou can view and manage content in a number of ways from within the Secure Content Locker application. This sectionwill go over each of these and provide general instructions for viewing and manipulating your files.

Content List View Actions

From a Content List View, such as Views, Repositories or User Content, you canview a list of your files. Tap a downloaded file to open it.

1. Tap the iOS Share icon to access additional options for your PDF:

2. Select Edit to access the following menu options:

Email – Select individual files, multiple files or folders to send in anemail.

Favorite –Mark selected files as favorites. This button togglesbetween favorite and un-favorite.

Move –Move selected files. This is only available if you havewrite/delete access to the folder where the files are located (forPersonal Content – not AirWatch content). AMove dialog displayswhere you can select where to move files.

Copy – Copy selected files. This is only available when all selectedfiles are downloaded and you have write access to the repositorywhere the files are located. A Copy dialog displays where you canselect where to copy files.

Delete – Delete selected files. Deleting from a repository isavailable for all selections in folders where you have write/deleteaccess. ADelete confirmation dialog lets you select whether todelete the content on the repository (Cloud) or to delete their localcopy in Personal Content (Local) on the device.

3. Select Download All to simultaneously download all the documents in acategory.

4. Select Cancel to return to the category view of your documents.

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File View Actions for Document Content (PDF, Word, Excel, PowerPoint)

When viewing an individual file you can perform a number of actions from the Actions Bar at the top of the screen. Theactions that display will depend on the file type you are viewing. The actions for a PDF file are shown below, so do notexpect to see all of these icons for all file types.

1. Tap the Favorites icon to add this file to yourfavorites. View Favorites in your Favorite ContentView.

2. Tap the Comments icon to enter and sendcomments on the file you are viewing. Commentsare viewable from the Self Service Portal inaddition to the Secure Content Locker.

3. Tap the Edit icon to edit a PDF or Office file. Youcan edit PDF, Word, PowerPoint or Excel files. Youwill only be able to edit files that your AirWatchadministrator has enabled for editing. For moreinformation, see Editing Files.

4. Tap the Save icon to save any changes you madewhile editing. This option will only be available ifyou have pending changes you made to a file.

5. Tap the Bookmarks and Annotations icon toview/add bookmarks or view/clear annotationsfor PDF files.

6. Tap the Tile View icon to view PDF pages in a tileview format, where you can switch betweenthumbnail versions of all pages or bookmarkedpages.

7. Tap the Search icon to search the contents of yourfile.

8. Tap the iOS Share icon to view fileinformation. If enabled by your administrator, youwill also see options to open the file in anotherapp, email it or print it.

In addition, when viewing PDF or Office files you can: 

l Double tap to zoom in and out.

l Pinch and zoom to zoom in or out further.

l Single tap to enter and exit full screen mode.

l Add additional tabs using the + icon to display multiple documents in a tabbed format.

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File View Actions for Media Content

To streamline the browsing and viewing of images, the Secure Content Locker provides a media viewer to preview all filesof a similar type in one, easy-to-use interface. For example, if you open up a .png image file then you can view all other.png image files without navigating back to a Content View screen. Swipe left or right to cycle through available files.

Options for managing media content include: 

l Change view option to either Tile or Cover flow.

l Add the file to your Favorites.

l Add comments to images.

l Broadcast a video on an AirPlay-connected device.

l Open a file in another app, email it, or print it, if enabled by your administrator.

Editing ContentThe Secure Content Locker app lets you edit PDF and Microsoft Office files provided that your AirWatch administratorhas enabled the capability. After downloading an editable file you can usemost of the same tools and formatting optionsthat are available in the desktop versions of Acrobat and Microsoft Office. For example, you can: 

l Annotate PDFs with comments and highlight text for feedback to collaborating parties. (Jump to)

l Open aWord doc to add or edit text and leave comments for other viewers. (Jump to)

l Display a PowerPoint presentation and use a pointer or highlighter feature to call out content. (Jump to)

l Review data in an available Excel spreadsheet and update cell content, format, and more. (Jump to)

After you edit files, you can save the new version back to your shared or personal repository so others can see yourchanges.

Editing PDFs

Secure Content Locker annotation capabilities provide you with a number of possibilities for editing, marking andproviding feedback on PDF content:

Select the Edit icon from the Actions Bar at the top of the screen. If you do not see this icon, your administrator has notenabled editing for that particular file.

Choose the appropriate editing options in the Annotation Menu that appears:

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1. Text Markings –Mark your text with a Highlight. Tap the highlightto:

l Set the Type as underline, highlight or strike through.

l Choose the Color and Opacity of themarking.

l Provide a Note for additional information on your annotation.

l Copy your annotation to replicate elsewhere in your document.

l Delete your annotation.

2. Add Text – Add text directly to your PDF. Tap the added text toopen a menu of additional options:

l Select Inspector to set the color, fill color, opacity font, size andalignment of your annotation.

l Edit your annotation to provide new or revised content to yourtext insert.

l Copy your annotation to replicate elsewhere in your document.

l Delete your annotation.

3. Note – Provide a note on selected content within the document. Tap the note to access additional options:

l Select Edit to set the color and shape of your note.

l Delete your annotation.

4. Draw – Draw a freehand image by selecting the pen icon, or create a personal or customer signature by selecting thestylus icon. Once you add your drawing, tap the image to access additional options:

l Select Inspector to set the color, fill color, opacity and thickness of your drawing.

l Provide a Note for additional information on your annotation.

l Copy your annotation to replicate elsewhere in your document.

l Delete your annotation.

5. Shapes – Add a square, circle, line, polygon or a polyline to your document.

l Select Inspector to set the color, fill color, opacity and thickness of your shape.

l Provide a Note for additional information on your annotation.

l Copy your annotation to replicate elsewhere in your document.

l Delete your annotation.

6. Stamps – Stamp your document with one of the default stamp images, a custom stamp or using a savedannotation. Once added tap the annotation to open additional options:

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l Provide a Note for additional information on your annotation.

l Copy your annotation to replicate elsewhere in your document.

l Delete your annotation.

7. Images – Add a photo by snapping it with your device Camera or by uploading an image from your Photo Library.Once added:

l Provide a Note for additional information on your annotation.

l Copy your annotation to replicate elsewhere in your document.

l Delete your annotation.

8. Select – Use this tool to move, group, copy, save and delete annotations within a page.

Select Done to exit the Annotation Menu and return to your document. Then, select the Save icon to save your edits. Amenu appears displaying three options:

l Save Locally to your device. These changes do not save to the local storage repository and are overwitten when thedocument is updated.

l Save and Upload to your SharePoint and Network File Share repositories.

l Cancel your save and return back to your document for more editing.

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Editing Microsoft Office Suite Content

Secure Content Locker annotation capabilities provide you with a number of possibilities for editing, marking andproviding feedback on Microsoft Office content, which includes Word, Excel and PowerPoint files.

Select the Edit icon from the Actions Bar at the top of the screen. If you do not see this icon, your administrator has notenabled editing for that particular file.

Choose the appropriate editing options in the Annotation Menu that appears:

Word PowerPoint Excel

1. Undo – Reverse changes made to a file.

2. Redo – Reinstate the changes you reversed.

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3. Add – Select to view a list of items you can add to yourWord Document, PowerPoint or Excel file.

l Word Document and PowerPoint

o Image – Add images from your photo library.

o Camera – Open a camera to snap photos that deploy automatically toyour document.

o Hyperlink – Enter text and a URL address as a hyperlink within yourdocument.

o Textbox – Provide feedback with a textbox.

o Shape – Open a menu of shapes to apply to your document. Once applied,add text to the shapes.

o Freeform – Draw a free form figure on your document.

o Table – Specify the Style, number of Rows and Columns for your table.Once you insert the table, you can add text to the cells.

o Bookmark – Create and add bookmarks within your document.

l Excel

o Insert Cells – Add cells to your Excel grid.

o Insert Row – Insert a row to the right or left of your current row.

o Insert Columns – Insert a column above or below your current column.

o Chart – Select a chart style and insert it into the file.

o Image – Add images from your photo library.

o Camera – Open a camera to snap photos that deploy automatically toyour document.

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4. Settings Select to edit existing text within yourWord Document, Image, PowerPoint or Excel Spreadsheet document.

l Document Settings

o Font – Change the Size, Color, Effect, Style andHighlight of your text.

o Paragraph – Edit the Alignment, Indentation,Spacing and List style.

o Style – Apply predefined styles to your document.

l Image Settings

o Brightness – Adjust the brightness or contrast.

o Effect – Select a drop shadow effect for yourimage.

o Border – Set line style, width and color.

o Alignment – Configure order, text wrapping andalignment settings.

l PowerPoint Settings

o Font – Change the Size, Color, Effect,StyleandHighlightof your text.

o Paragraph – Edit theAlignment,Indentation, SpacingandListstyle.

o Format – Edit image settings.

o Style – Select a template style to apply toyour current selection in PowerPoint (forexample, a heading or text box)

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l Excel Settings

o Font – Change the Size, Color, Effect, Style and Highlight ofyour text.

o Align – Edit alignment of cells and text wrapping.

o Numbers – Edit the number formatting, for example,currency, date and time.

o Format Cells – Configure cell formatting options, such as FillColor, Border Width and Border Color.

5. Full Screen– Tap for an enlarged screen view for documents and excel files. Alternatively, select to view PowerPointfiles in Presentation Mode.

6. Additional Options – Access more viewing and editing options for Word Documents, PowerPoint Presentations andExcel Spreadsheets.

l Word Options

o Save – Select Save to Save Locally, Save and Upload to therepository or Cancel your save.

n Save and Upload is only available if you have write access to therepository where the document is stored.

n Choose PDF Export to create a PDF.

n Select Discard Changes to get rid of the edits you made to yourdocument.

o Find and Replace – Search your document for keywords, andreplace them.

o Page Layout – Edit theMargins, Size, Orientation and Column forthe Current Page or All Pages in your document.

o Full Width View – View the document in the entirety of your devicescreen.

o Reflow Text – Eliminate page breaks for a more continuous readingexperience.

o View Comments – Read comments left by other contributors.

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l PowerPoint Options

o Save – Select Save to Save Locally, Save and Upload to the repository orCancel your save.

n Save and Upload is only available if you have write access to therepository where the document is stored.

o Find and Replace – Search your document for keywords and replacethem.

l Excel Options

o Save – Select Save to Save Locally, Save and Upload to the repository orCancel your save.

n Save and Upload is only available if you have write access to therepository where the document is stored.

o Find and Replace – Search your document for keywords, and replacethem.

o Freeze frame – Select a row or column and then select Freeze frame tolock that data in place when you navigate around the spreadsheet.

o Sort – Select the data you would like to sort, such as a column, and selectSort to apply your sorting rules.

o Filter – Select the data you would like to filter, such as a column, andselect Filter to apply a filter to the spreadsheet.

Viewing Actions – Access viewing actions for Word Documents, PowerPoint Presentations and Excel Spreadsheets thatare independant from the editing menu.

l Word Actions

o Adding Text – Tap anywhere in a document to insert your cursor and begin typing.

o Exiting the Editor – Select Backwhen you are done editing. Choose to Save, Export, or Discard your changesfrom themenu that appears.

l PowerPoint Actions

o Adding Text – Double-tap anywhere in the presentation to insert your cursor and begin typing.

o Adding Notes – Select theNotes icon in the bottom-right to display an area where you can enter notes for aparticular slide.

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o Exiting the Editor – Select Backwhen you are done editing. Choose to Save, Export, or Discard your changesfrom themenu that appears.

l Excel Actions

o Adding Text – Tap any cell to edit its contents in the cell contents section at the top of the screen.

o Sheet Actions –Long press on an active sheet to add new sheets, as well as duplicate, protect, or delete them.

o Exiting the Editor – Select Backwhen you are done editing. Choose to Save, Export, or Discard your changesfrom themenu that appears.

Presentation Mode

Tap the Presentation icon to view the document in Presentationmode.

1. Presentation Settings – Select to viewpresenter options.

2. Pointer – Tap to draw circles or callouts oneat a time on a slide.

l Settings– Tap the icon that displays inthe bottom-left to change the pointericon color.

3. Highlight – Tap to draw persistent calloutson a slide.

l Settings – Tap the icon that displays inthe bottom-left to change your markerwidth, style or color.

l Eraser – Tap the eraser icon thatdisplays in the bottom-right corner andthen tap a callout to delete it.

Note: While in the Pointer or Highlight mode, you can use the arrows on either side of the screen to navigate thepresentation. When you are done, double-tap after re-selecting the Presentation icon (#1) to return to the normalslide view.

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Adding ContentThe AirWatch Secure Content Locker provides you with a robust set of options for adding content to your PersonalContent repository as well as external content repositories. There are two primary ways you can add this content:

l Adding Content Through the Content Locker – The Secure Content Locker allows you to upload images/videos fromyour device, add new images/videos , create an audio recording, and create newMicrosoft Office Suite content fromthe Add Menu.

Add Menu

Navigate to More ► Add to view and select the type of fileyou want to add/create.

1. Add Photos/Video – There are two methods foradding photos and videos.

o Upload images or videos from your device to theSecure Content Locker

o Upload new photos and videos you capturedthrough the Secure Content Locker using thenative iOS camera.

2. Add Audio – Create and upload an audio recording.

3. Add Microsoft Office Suite Documents – Generateand save newMicrosoft Office Suite files includingWord and Text Documents, Excel Spreadsheets, andPowerPoint Presentations.

l Adding Content through Third Party Applications – You can import and sync files from other applications to yourSecure Content Locker. For example, you can open email attachments from AirWatch Inbox, PDFs from Safari, orother files from third-party applications.

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Adding Photos and Video

1. Select Photos/Videos from the Add Menu.

2. Enter the content details that attach to all added content, including:

l Subject – Type in a subject, and view the format the file name takes in theNaming Convention field that automatically populates.

l File Description – Provide a description of themedia to display in theSecure Content Locker and Self Service Portal.

l Compression – Higher compression yields smaller upload files. Lowercompression yields larger upload files.

3. Tap Choose Location and select the location to upload the files. Theseoptions vary depending on configured repositories.

l Local Storage – Content that is only accessible on your device.

l Personal Storage – Content you can access through the Self-ServicePortal or on other devices.

3. Confirm the upload destination by tapping Select. Here you can create a folder for the content.

4. Tap Continue to access theMedia Import screen.

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5. Tap the Add icon and choose the source to upload images from.

l Import From Photo Libraries – Select to access the device's stored files.

o Locate the specific photo library and select all images you intend to upload.

o Select multiple images at a time by selecting each image

o Select All to upload all images in the current folder

o Once your selections aremade, chooseDone

o Tap the Add icon again to upload additional files in the current batch as necessary

o Returning to photo libraries only shows files that have not yet been selected.

l Use Camera – Select to launch and capture a new image or video on the native iOS camera. View imagesdisplayed in themedia bar at the bottom of the camera screen. After collecting images and videos, you haveseveral options:

o Continue taking photos and videos.

o Tap the X in the top left corner of your image or video thumbnail to remove it from themedia bar.

o Select Done in the top-right to complete your photography session and proceed to theMedia ImportScreen.

o Complete additional actions in theMedia Import Screen:

n Delete individual files by selecting the X in the top left hand corner of the image tile.

n Delete all files in the previewer by selecting Remove All.

n Select Cancel to remove all currently selected media and return to the Secure Content Locker.

6. Tap Import on theMedia Import screen to complete the upload process.

Adding Audio

Record audio directly to the Secure Content Locker using the Add Audio feature.

1. Select Audio from the Add Menu.

2. Tap the Start button.

3. Record your clip.

4. Tap the Stop button.

5. Click Back and Save your audio file.

Adding Microsoft Office Suite Content

In addition to uploading previously created files in Personal Content, you can also generateMicrosoft Office SuiteContent within the Secure Content Locker using the Add feature.

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1. Select the type ofMicrosoft Office Suite document you want to make from the Add Menu.

2. Enter content in the document that appears.

3. Use the editing features available for Word Documents, PowerPoints, and Excel Spreadsheets to edit your new file.

4. Select Done and view your file in a finalized state.

5. Tap Back, and determine what to do with your new document from themenu that appears:

l Save – Select to Save Locally or Save and Upload to a repository you have write access to. If you do not see Saveand Upload as an option, you do not have write access to the repository.

l PDF Export – Choose to create a PDF.

l Discard – Select to get rid of your new document.

Importing Files from Other Applications

You can import and sync any file types from other applications to your Secure Content Locker. Additionally, the SecureContent Locker has the capability to render supported file types within the Secure Content Locker. For example, you canopen email attachments from AirWatch Inbox, PDFs from Safari, or other files from third-party applications by selectingAirWatch Secure Content Locker from a list of "Open In" applications, or selecting "Open in AirWatch Secure ContentLocker."

Opening the file in the Secure Content Locker will save the file in your User Content section. The Import Documents tosetting under Settings ► Repository dictates where User Content opened on the device should be stored. You can selectLocal Storage, Personal Content or be prompted to select one each time you open a file. Only content stored in PersonalContent is synced to your SSP, Desktop Sync client and other iOS devices.

Example of an attachment in AirWatch Inbox Example of a PDF from Safari

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Note: To display theOpen in AirWatch SCL button from Safari, simply tap anywhere on a PDF page and the buttonwill appear, as shown above.

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Personal Content

OverviewPersonal Content refers to files you personally upload, manage, and maintain. These files are distinct from content yourorganization may push down to you through the Secure Content Locker. Whereas your organization's content may beprotected with the Secure Content Locker's security functions, Personal Content that you upload is yours to control anddo with as you wish. You can upload and download files from your Personal Content repository in multiple ways. Thediagram below illustrates thesemethods, and the description beneath it outlines the process.

1. Your Files – These can be any of the Secure Content Locker supported file types that you want to access frommultiple devices.

2. Uploading Content – You can upload Personal Content in one of three ways: 

l Add content on your mobile device via the Secure Content Locker application.

l Upload content via your organization's Self-Service Portal.

l Sync content that you drop into a shared folder on your laptop or computer via Secure Content Locker Sync.

3. Personal Content Repository – After uploading content using one of these threemethods it becomes a part of yourpersonal content repository, which is simply a pool of all your Personal Content files.

4. Downloading Content – You can access this repository in one of three ways: 

l Access your content from the Secure Content Locker application on your mobile device.

l View files in the Self-Service Portal by logging into your organization's website.

l Use Secure Content Locker Sync to view content from a shared folder on your laptop or computer.

5. View Files on Devices – The uses cases for viewing personal files on devices are limitless. For example, you mightdrag and drop a number of important files into your SCL Sync shared folder on your work laptop so that you canaccess them later on your tablet or other mobile device.

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Note: The availability of the SCL Sync application and the level of Self-Service Portal access you have is determined byyour AirWatch administrator.

Using the Secure Content Locker for iOS to Manage Personal ContentThe Personal Content area of the Secure Content Locker for iOS resides under the User Content section described inNavigating the Secure Content Locker. After accessing this view you can view, manipulate, and manage content in theexact sameway that you can other content, which is described under Viewing and Managing Content. Onemajordifference is that for Personal Content you can swipe left for any file and display additional options, as shown below: 

1. Delete content from your local device or the cloud.

2. Rename files in your Personal Content.

3. Add Comments to the file.

4. Share a file or folder with others and configure shared settings.

Creating Share Links for Files and Folders

Share folders and links to files from mobile devices to collaborate with others while you are on-the-go and do not haveaccess to a computer.

Sharing Files:

1. Swipe the cell where the file is located to access additional options. Select the Share icon.

2. Configure the settings in the Share Summary Page that appears. Theminimum security settings are populated bydefault:

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l Tap Edit to configuremore restrictive security settings. Required settings aremarked by a green required tag.

o Provide a Password.

o Limit theDays Available.

o Limit theNumber of Downloads.

o EnableUse These Settings For All Link Sharing to save and apply these settings to all future shared links.

o Select Share to apply the restrictions and return to the Share Summary Page.

l Select the desired File Sharing Option.

o Email your link.

o Send your link in a textMessage.

o Copy your link to the clipboard.

o View Link.

o Select Remove Link to unshare a link that already exists.

3. Close the Share Summary Page.

Sharing Folders:

1. Swipe the cell where the folder is located to access additional options. Select the Share icon.

2. Configure the settings in the Folder Sharing Menu that appears:

l Add collaborators by typing usernames or email addresses into the Add Collaborators field. Secure ContentLocker searches for users and email address to provide suggested collaborators.

l Choose a role to assign to the collaborators from the Role drop-down field.

l Tap the Plus icon to add the new collaborators to the Collaborators List along with their roles.

l Remove a single collaborator by swiping from right to left on the collaborator's entry in the Collaborator List.

l View additional details on a collaborator by tapping an entry on the Collaborator List. This launches a UserDetails page where you can adjust a collaborator's role or remove the collaborator from the folder.

3. Select Done to save folder sharing settings and close the dialogue box.

Alternatively, select Cancel to close the folder sharing settings dialog box.

Download a Zipped File

You can extract and open zipped files you save to Personal Content, Local Storage, or a Write-Enabled ExternalRepository from an external location, such as an email attachment. In the example below, a .zip file added to a user'sPersonal Content via the Self-Service Portal is accessed within the Secure Content Locker.

1. Tap on a .zip file in the Secure Content Locker to download it. The icon becomes animated to show the file is beingdownloaded and installed. When the file is finished downloading, the icon displays a green checkmark.

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2. Tap the .zip file again to display a list of its contents.

3. Tap an individual file to view a read-only version. Individual files can be saved by tapping the Share icon and selectingsave. You can also select Save All. If you select Save All, then determine the location to which you want to save yourfiles. You can: 

l Extract files to current destination path and save to the same location.

l Extract files to current destination path after creating a folder.

l Extract files to a separate selected destination path.

Note:When you extract the compressed contents of a .zip file, the app automatically places each individual,uncompressed file in a subfolder with the same name as the .zip filename. For example, a .zip file named "ImageMockups" will be unzipped to a folder called "ImageMockups." Keep this in mind as you manually create folderswithin the Secure Content Locker.

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4. Navigate to the location where you saved the files and view them.

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Using the Self-Service Portal to Manage Personal ContentThe Self-Service Portal (SSP) is a website unique to your organization where you can log in and see your AirWatchmanaged devices. For the purposes of this guide, wewill look at how you can use the SSP to manage your PersonalContent.

In This Section

l Logging In to the SSP – This section explains how to log in to the SSP to access your Personal Content.

l Using the Personal Content Menu – This section teaches you how to manage your Personal Content from this view.

l Using the Actions Menu – This section tells you about the actions you can perform on your files using theActions Menu.

l Managing Content Details – This section explains how to edit existing file details.

l Managing Shared Content – This section teaches you how to manage shared folders, including who can see themand contribute.

l Managing Shared Links – This section tells you how to configure share settings for your individual files.

l Managing Favorites – This section explains how to view your favorite content.

l Managing Trash – This section teaches you how to see what you have recently deleted and restore it, if necessary.

l Managing Activity – This section tells you how to view your recent activity within the SSP.

l Managing My Repositories – This section explains how to access any shared repositories that have been configuredfor you.

Logging In to the SSP

1. Access the SSP by navigating to http://<Enrollment URL>/MyDevice, where <Enrollment_URL> is a websiteURL provided to you by your AirWatch administrator.

When you first log in you will see your enrolled devices, if you have any.

2. SelectManage Content.

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The Personal Content Dashboard displays.

Using the Personal Content Menu

Along the top of the page is the Personal Content Menu. This menu gives you options to manage and organize yourPersonal Content.

1. Add Folder – Select and complete the fields to create a new folder:

l Name – Enter a name for the folder that appropriately identifies its contents.

l Download Method – Set to Any to allow downloads at any moment or toWi-Fi Only to limit roaming chargesand data overages.

l Download While Roaming – Select in conjunction with setting theDownload Method to Any to allow unlimiteddata usage.

2. Upload Files – Select to open a file browser tolocate and upload files from your computer intoyour Personal Content repository. You canupload files of any type. Click the file name todisplay the Content Details Page.

3. Delete – Select a file or folder from the PersonalContent list view and click delete to move it tothe trash.

4. Move – Select to relocate the folder within thePersonal Content repository.

5. Favorites – Add content to your favorites view byselecting the star to the left of your file.

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Using the Actions Menu

Manage Personal Content from the Self-Service Portal (SSP) by selecting options from the Actions Menu. The availableactions differ for files and folders.

Folder Actions

1. Edit – Select the edit icon besidethe desired folder to open a fieldwhere you can:

l Change theName of yourfolder.

l Set theDownload Methodto Any orWi-Fi Only from adropdown menu.

l Enable Download WhileRoaming.

l Enable Force Encryption toencrypt your folder.

2. Delete – Select delete to move content to the Trash.

From the Trash, you can view your deleted files in a simple list that is sortable by filename, delete date or size.

Note: Restoring content previously located in a deleted folder places the file in the root directory.

3. Share – Select share to display the Share Settings Screen.

l Add Others to specify which users with enrolled devices you want to share your folder with. The person youshare a folder with receives an email message notification. Set their role within the folder as:

o Setting a collaborator as Co-Owner gives them full access rights to the folder.

o Enabling a collaborator as an Editor allows them to make changes within the folder.

o Choosing the Reader role limits your collaborator to read-only access.

File Actions

4. Comments – Click comments to add or view comments to the file. These comments are useful when you arecollaborating with others.

5. Download – Click to download the file you wish to view.

6. Delete – Select delete to move content to the Trash.

From the Trash, you can view your deleted files in a simple list that is sortable by filename, delete date or size.

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Note: Restoring content previously located in a deleted folder places the file in the root directory.

7. Share Link – Select share link to display the Share Link Screen.

l Copy the share link URL to provide to others.

l Enable password protection.

l Limit the number of days this shared file will be available.

l Limit the total number of downloads for this file.

Managing Content Details

You can edit, delete or restore any content by using the Content Details Page. To access the Content Details page, clickthe name of the file you wish to edit.

1. Edit – Select to change contentdetails. Click the pen icon to save. Thecontent details you can edit include:

l File Name

l Description

l Notes

l Subject

2. Delete – Select to move your file tothe Trash.

3. Restore – Select to restore previousfile versions.

4. Download – Save the file to your laptop.

5. Close – Return to the Personal Content Dashboard.

Managing Shared Content

The Shared Content view displays folders that you have shared, or that have been shared with you. From this view, youcan see and change your role, as well as leave folders you no longer wish to collaborate in.

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1. Shared Content – Navigate tothis view in the SSP.

2. Content Share – Select toaccess folder sharing options.

3. Collaborators – View theName, Email, and Ownerstatus of each collaborator.

4. Role – Change the status ofeach collaborator using thedropdown menu. Stati include:

l Co-Owner – Allow acollaborator to have fullownership in the folder.

l Editor – Allow acollaborator to makechanges to documents.

l Reader – Allow acollaborator read onlypermissions.

5. Make Owner –Move ownership of a shared folder to another collaborator.

l Select theMake Owner action.

l Select OK to confirm downgrading your permissions to co-owner when you make another collaborator theowner.

6. Delete – Select this to leave a shared folder that you no longer need access to. You cannot leave a folder you are theowner of.

7. Add Others – Enter the email address of a new collaborator, set their role from the dropdown menu and selectAdd.

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Managing Shared Links

The Shared Links view onlydisplays the links you haveshared. From this view youcan search for shared linksusing the search bar, addcomments, download ordelete shared links.

1. Shared Links – Navigate to this view in theSSP.

2. Link Share – Select to access link sharingoptions.

3. Copy – Copy the share link URL to provideto others.

4. Password Protect – Enable passwordprotection and provide a Password.

5. Limit Days Available – Enable to set anumerical value for the file to Expire inDays.

6. Limit Number of Downloads –Enable to seta numerical value for aMaximumDownload Limit.

7. Save – Select to save your share configurations. Alternatively, select Unshare or Cancel.

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Managing Favorites

The Favorites view only displays content you or the admin has favorited; your favorited content on your device is notdisplayed or changed.

1. Search Favorites – Enter keywords into the search bar.

2. Actions Menu – Utilize to add comments, download, delete, or reconfigure shared settings.

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Managing Trash

When content and folders are deleted from the SSP, they aremoved to the Trash container.

1. Trash – Navigate to the view in the SSP.

2. Restore – Click to return content from thetrash queue to its original location.

Note: Restoring content previouslylocated in a deleted folder places the filein the root directory.

3. Delete – Click to permanently remove a file from your Trash.

4. Sort – View your deleted files in a simple list that is sortable by filename, delete date or size.

5. Empty Trash – Click to permanently remove all content from the Trash. This feature is helpful if you exceed your SSPdata storage limit, and wish to quickly createmore storage.

Managing Activity

The Activity feed is a live stream of themost recent events that are taking place in your Personal Content. Use this viewto see who made a change in the SSP, what was changed, when and where the change was made.

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Managing My Repositories

Use theMy Repositories view to access and add user repositories, which are shared folders that your AirWatchadministrator makes available to you to store your files. Depending on the type of user repository your AirWatchadministrator configures, you may recieve instructions to add the repository manually from this page, or you mayautomatically see a repository your admin configured for you. Contact your AirWatch administrator if you have anyquestions.

1. My Repositories – Navigate to this view in the SSP.

2. Add – Select add andcomplete the fields to create arepository.

l Provide a Name for yourrepository.

l Select a repository Type.Only the repository typesspecified by the templatedisplay as options.

l Provide a URL for your repository.

l Select Test Connection to ensure your link works, and Save.

1. Delete – Select one or more existing repositories and click delete to remove them from your SSP. Alternatively, deleterepositories individually by selecting delete from the actions menu.

2. Edit – Update key information about your repository from the actions menu.

Using Secure Content Locker Sync to Manage Personal ContentThe Secure Content Locker Sync (SCL Sync) application lets you add files to a shared folder on your computer that is thensynced with your Personal Content repository. This gives you access to those files on a mobile device or from the Self-Service Portal (SSP). Adding files to your shared folder is easy – simply copy and paste or drag files into the folder andthey are automatically synced. In addition, Windows PC users can create and distribute shared links for content in thePersonal Content repository. These links allow others to access the content stored in your Personal Content repositorywithout you having to send the actual document, which keeps files in your control.

In This Section

l Prerequisites – View the prerequisites needed to use the SCL Sync application on your computer.

l Installing Secure Content Locker Sync – See how to download and install the SCL Sync application from the SSP.

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l Using SCL Sync for PC – See how to use the SCL Sync application on PC computer.

l Using SCL Sync for Mac – See how to use the SCL Sync application on Mac computers.

Prerequisites

Your AirWatch Administrator must enable the application and you must use a 32- or 64-bit version of the operatingsystems listed below to install Secure Content Locker Sync.

l Microsoft Windows XP SP3

l Windows Vista SP1 or later

l Windows 7

l Windows 8 (non RT) or later

l Mac OS X Lion 10.7 or later

Installing Secure Content Locker Sync

Install AirWatch Secure Content Locker Sync on your PC or Mac from the Self-Service Portal (SSP) for easy, secure accessto your desktop's folders and content.

1. Navigate to the SSP (https://<Enrollment_URL>/MyDevice/content), where <Enrollment_URL> is a websiteURL provided to you by your AirWatch administrator.

2. Select the AirWatch SCL Sync link in the bottom-left and then select yourOperating System from the drop-down list.Select Download to download the application (.exe or .dmg) file.

Note: The SCL Sync download link only displays if your AirWatch administrator enabled it for your organization.

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3. Launch the application.

l For Mac OS X laptops, drag the AirWatch Secure Content Locker Sync application to the Applications folder in thepop-up window. After launching the application, an icon blinking in theMac Dock at the bottom of the screenprompts you to download theMono Framework. Follow the prompts to select theMac platform and completetheMono MRE Installer wizard. Re-launch Secure Content Locker Sync from the Applications folder.

4. Enter your Server URL and Group ID if needed. These are values provided to you by your AirWatch administrator.

5. Enter authentication information, which may include either username and password or an authentication token. Ifproviding the authentication token, generate the token from the Security tab on the Device Details page in the SSP.

6. Select where to install and sync the Personal Content folder. You may also choose to create a shortcut to thePersonal Content folder on to the Desktop.

7. Select Finish. Once AirWatch Secure Content Locker Sync is installed, you can add content to your Secure ContentLocker and SSP via the syncing client. All synced content updates at configured intervals to ensure that you viewdocuments in their most current state.

Using SCL Sync for PC

The AirWatch Secure Content Locker Sync application is similar to that of other file sync and share services in that you candrag and drop files into the Personal Content folder on your computer and sync them to your Personal Contentrepository. This enables you to access these files via the Self-Service Portal (SSP) or on mobile devices.

For PC, the Personal Content folder is created when you install SCL Sync and is located by default at C:/Users/<user>/MyDocuments/Personal Content.

Using the Secure Content Locker Sync Menu Options

Launch SCL Sync for PC through the task bar icon . Right-clicking this icon launches SCL Sync for PC context menu. Thismenu allows you to access the options listed below.

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l Sync Now – Initiate a manual sync at any time.

l Disable/Enable Automatic Sync – Choose to start or stop automatic syncing from your desktop.

l Open Personal Content Folder – Launch the folder on the desktop synced with Personal Content.

l Browse to Self-Service Portal – Connect to the login page of the Self Service Portal through your Internet browser.

l Settings...– Configure syncing options, account settings, and view logs.

l Check for Updates – Run a check on the local server for an updated version.

l About – View the AirWatch Secure Content Locker Sync version and the AirWatch Console version information aswell as the Legal Notice and Privacy Policy.

l Exit – Close the AirWatch Secure Content Locker Sync connection with the SSP.

l File Status Overlay Icons – View current sync status.

o Green Check – File is synced with the SSP.

o Blue Sync Arrows – File is currently syncing with the SSP.

o Red Error – File is unable to sync. Navigate to Settings ► Operations to view the error.

Note: If you do not see the Secure Content Locker Sync icon, see Installing the AirWatch Secure ContentLocker Sync Client.

Configuring Settings

Configure Secure Content Locker Sync for your PC by right-clicking the AirWatch Secure Content Locker Sync taskbar andchoosing Settings to manage options and settings, in regards to:

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1. Sync – Configure intervals or initiate a sync.

l Select Sync Now to immediately initiate a sync.

l Check Enable automatic sync and set sync intervals, including automatically with every folder change. Changesin the SSP do not automatically initiate a change. The changes download on the schedule or on a forced sync.

2. Account – View information regarding the account currently attached to the AirWatch Secure Content Locker Sync.

l Select Disconnect User to sign out of the AirWatch Secure Content Locker Sync. Content remains in the SSP, onthe Desktop, PC, computer or machine, but no longer syncs.

3. Advanced – Configure advanced AirWatch Secure Content Locker Sync settings.

l Select Change to set the location of the synced folder on your PC.

l Set AirWatch Secure Content Locker Sync to start at Login. Enabling this feature creates a shortcut in the Startupfolder to launch the software on computer login and restart.

l Disable sync function while on mobile broadband disables sync when a direct mobile broadband connection isdetected. Mi-Fi hotspots or similar may not be detected as mobile.

l Enable notifications to inform users of errors and successes while syncing files.

l View and set diagnostic logs. The recommended and default logging level is Information. For advancedtroubleshooting Verbosemay be used, however, application performancemay decrease.

l Cancel all sync activity and reset the database and logging files by selecting Reset App. This is used if syncfunctionality is unrecoverable.

4. View a log of all content syncOperations, including what is shown in the desktop notifications.

Adding Files to Personal Content

Besides copying and pasting or dragging a file into the Personal Content folder, files and folders can be added using theSend to option ofWindows as detailed below:

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1. Navigate to the file or folder you wish to send to the Personal Content folder.

2. Right-click the file or folder and navigate to Send To... ► Personal Content to copy the file into the Personal Contentfolder for syncing.

Creating Share Links for Secure Content Locker Sync for PC

Share content added to the Personal Content folder of Secure Content Locker Sync by creating a share link. These linkscan use various security options to ensure your content remains managed when shared.

To create a share link for SCL Sync for PC, follow the steps detailed below:

1. On your PC, navigate to the Personal Content folder. The typical location is \Users\[user]\My Documents\PersonalContent.

2. Right-click the file you wish to create a share link for.

3. Select Share Link.

4. Enable one or more of the following security settings:

l Password Protect – Creates a password the recipient of the shared file must enter before they can access the file.

l Limit Days Available – Creates a limit of days the file shared is available for access.

l Limit Number of Downloads – Creates a limit to the number of times you can download a shared file.

5. Select Create Link.

6. Copy and distribute the link for the shared file that appears using the options below:

l Copy to Clipboard – Copies the link to the system clipboard to be pasted elsewhere.

l Email – Opens the default mail client of the system with an email containing the link.

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Open the shared file again by right-clicking and selecting Share Link. This opens the Share Link dialog with the options tocopy or email the file. You may also unshare the file by clicking theUnshare option.

Using SCL Sync for Mac

The AirWatch Secure Content Locker Sync application is similar to that of other file sync and share services in that you candrag and drop files into the Personal Content folder on your computer and sync them to your Personal Contentrepository. This enables you to access these files via the Self-Service Portal (SSP) or on mobile devices.

For Mac OS X, the Personal Content folder is created when you install Secure Content Locker Sync and is located in the/Users/<user>/Personal Content folder.

Using the Secure Content Locker Sync Menu Options

After Secure Content Locker Sync installs on your Mac, the AirWatch Secure Content Locker Sync icon appears on theMac desktop in Mac's Menu Bar located at the top-right corner of the screen and a Personal Content folder appears onthe desktop. Click on the icon in theMenu Bar to manage Secure Content Locker Sync settings or access the PersonalContent folder here too.

l Sync Now – Initiate a manual sync at any time.

l Disable/Enable Automatic Sync – Choose to start or stop automatic syncing from your desktop.

l Open Personal Content Folder – Launch the folder on the desktop synced with Personal Content.

l Browse to Self-Service Portal – Connect to the Login Page of the Self Service Portal through your Internet browser.

l Settings... – Configure syncing options, account settings and view logs.

l About – View the AirWatch Secure Content Locker Sync version and the AirWatch Console version information. Thispage also includes links to the privacy policy as well as the legal notice.

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l Exit – Close the AirWatch Secure Content Locker Sync connection with the SSP.

Note: If you do not see the Secure Content Locker Sync icon, see Installing the AirWatch Secure Content LockerSync Client.

Configuring Settings

1. Navigate to Mac's Menu bar at the top of the desktop. Click the AirWatch Secure Content Locker Sync Icon inthe top-right corner.

2. Select Settings... from the drop-down menu.

3.  Configure Sync intervals or initiate a sync.

l Select Sync Now to immediately initiate a sync.

l Select Enable automatic sync to set sync intervals, including automatically with every folder change. Changes inthe SSP do not initiate automatically but download on the schedule or on a forced sync.

o Enable Sync on change detected in folder to ensure that any changes made to the Personal Content folderon your device will initiate a sync.

o Enable Sync every and select a time variable (hours, days, or weeks) to schedule content syncs.

4. View information regarding the Account currently attached to the AirWatch Secure Content Locker Sync.

l Select Disconnect User to sign out of the AirWatch Secure Content Locker Sync. Content remains on the desktopand in the SSP but will no longer be synced.

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5. Configure Advanced AirWatch Secure Content Locker Sync settings.

l Select Change to set the location of the synced folder.

l Set Start AirWatchSCL Sync to start at Login to enable the software to open upon login or after the computerstarts up. The familiar folder icon appears in theMenu bar.

l Select Enable Notifications to configure the app to receivemessages in Mac's Notification Center.

Note: Notifications are not available on Mac OSX Lion (10.7).

l View and set diagnostic logs. The recommended and default logging level is Information. For advancedtroubleshooting use Verbose, however, application performancemay decrease.

l Cancel all sync activity and reset the database and logging files by selecting Reset App. Use this for unrecoverablesync functionality.

6. Click OK to save all changes and to close the settings dialog.

7. Select theOperations tab if you wish to view a log of all content synced using AirWatch Secure Content Locker Sync.

Adding Files to Personal Content

Access and manage files in your Personal Content folder directly from your desktop.

1. Navigate to the file you wish to add to the Personal Content folder.

2. Either drag and drop the folder in the Personal Content folder or open the file and save it directly to the folder. Thiscopies the file into the Personal Content folder to sync when the folder syncs.

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Appendix – Supported File Type by Platform MatrixThe following matrix applies to iOS Secure Content Locker, Android, Win 8.1/RT, and Win Phone 8.

Note: Because the Secure Content Locker for Windows PC devices does not include a native file viewer, you can onlydownload and open files that your IT Admin has enabled to open in third-party applications.

Supported File Types iOS Android Win 8.1/RT Win Phone 8

AAC (audio/aac) ✓ ✓

ALAC (audio/m4a) ✓ ✓

WAV (audio/wav) ✓

MP3 (audio/mpeg) ✓ ✓

MOV (video/quicktime) ✓

MP4 (video/mp4) ✓ ✓

M4B, M4R, M4V ✓ ✓

CSV (.csv) ✓

ePub (.epub)

iBooks

iWorks - Keynote (.key) application/vnd.apple.keynote ✓ ✓

iWorks - Numbers (.numbers)application/vnd.apple.numbers

✓ ✓

iWorks - Pages (.pages) application/vnd.apple.pages ✓ ✓

MS Office - Excel (.xls/.xlsx) application/vnd.ms-excel ✓* ✓* ✓ ✓

MS Office - Powerpoint (.ppt/.pptx) application/vnd.ms-powerpoint

✓* ✓* ✓ ✓

MS Office -Word (.doc/.docx) application/msword ✓* ✓* ✓ ✓

HTML (.html) text/html ✓ ✓ ✓

PDF (.pdf) application/pdf ✓* ✓* ✓ ✓

Rich Text Format (.rtf) application/rtf ✓

Rich Text Format Dictionary (.rtfd) application/octet-stream ✓

XML (.xml) application/xml ✓ ✓ ✓

PNG (.png) image/png ✓ ✓ ✓ ✓

JPG (.jpg) image/jpeg ✓ ✓ ✓ ✓

TIF (.tif, .tiff) image/tif ✓ ✓ ✓

Bitmap (.bmp) image/bmp ✓ ✓

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Supported File Types iOS Android Win 8.1/RT Win Phone 8

GIF (.gif) image/gif ✓ ✓ ✓ ✓

Zip (.zip) application/zip ✓ ✓

Password Protected Zip ✓

RAR (.rar) application/rar ✓

GZIP (.gzip) application/zip ✓

BZIP (.bzip) application/zip ✓

BZIP2 (.bzip2) application/zip ✓

TAR (.tar) application/zip ✓

*File type supported for editing.

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