Section IV Transportatio n Unit 1 Air Transportation By Wang Yaping
Mar 29, 2015
Section IV Transportation
Unit 1 Air Transportation
By Wang Yaping
•航班 •酒店 •租车 •假期 •使用里程预订 •特别优惠 •我的行程模板 •航班时刻表 • □航班路 图 •目的地信息•我的行程 •办理登机 •升舱 •航班通知• “ ” 加入 前程万里 常飞旅
客特惠计划•我的里程摘要 •赢得里程 • 兑换里程• 购买或转让里数•“ ”前程万里 常飞旅客特惠计划介绍
•“ ” 前程万里 常飞旅客特惠计划支持
• 航班状态•移动服务 •行李 •旅行要求 • 儿童,宠物和协助•机场信息 •美联航俱乐部与机场休
息厅• 机舱服务• 我们对客户的承诺•货币转换器 •度量衡转换器
阿根廷 : English | Español
香港 : English
新加坡 : English
澳大利亚 : English
日本 : English | 日本語
瑞士 : English
比利时 : English
韩国 : English
台湾 : English
巴西 : English | Português
科威特 : English
泰国 : English
加拿大 : English
墨西哥 : English | Español
英国 : English
法国 : English | Français
荷兰 : English
美国 : English
德国 : English | Deutsch
中国 : English | 简体版
越南 : English
About United Airlines 1
• United Airlines operates more than 3,600 flights a day on United®, United Express® and TedSM to more than 210 U.S. domestic and international destinations from its hubs in Los Angeles, San Francisco, Denver, Chicago and Washington, D.C.
2
• With key global air rights in the Asia-Pacific region, Europe and Latin America, United is one of the largest international carriers based in the United States. United is also a founding member of Star Alliance, which provides connections for our customers to 842 destinations in 142 countries worldwide.
Business resources
• United offers a number of programs and services designed to meet the needs of business owners, travel managers, meeting planners and other business decision makers.
United Cargo
• For your airport-to-airport air cargo shipping needs, look to United Cargo. A leader in providing highly reliable transportation solutions.
CAAC: Civil Aviation Administration of China
• In 2005, the total industry carried a total air traffic of billion ton-km, million passengers, ton cargo and mails, representing increase of 28% and34 % respectively to that of previous year. Air routes for scheduled flights totaled 1257, including 1024 domestic routes and 233 international
• All targets of civil aviation were fulfilled with a sustained, overall and fast increase.
Dialog : On Plane
• Passenger (P)/ Stewardess (S)
• S: Welcome.
• P: Could you ___ me to my seat please?
• S: ___. May I see your boarding card, please? 28A. ___, please.
• P: Thank you.
• S: This is your seat, ma’am.
• P: May I take the seat by the aisle? I can get a better __ from here.
• S: Sorry, I’m afraid not. This seat is ___. Please have a seat according to your boarding card.
• S: Please put your hand luggage under your seat or into the ————.
• S: please fasten your ————.
• S: The plane is to take off. Please ______ telecommunication equipment, including mobile phone and computer.
• S: __________? Coffee, water, lemonade, orange juice, or carrot juice?
• P: I’d like some tomato juice.
• S: Yes, ma’am. Here you are.
• P: Miss, I’m a bit cold. ___________?
• S: Yes, ma’am. Here is your blanket.
• P: Thank you.
• S: Ma’am, you look pale. ________?
• P: I don’t know. I just don’t feel easy.
• S: Take it easy. I’ll give you some medicine. It will help you.
• P: This seat is uncomfortable. ______?
• S: Sure. Please press the button _____ and _______ or lean against it back. Is it better now?
• P: Yes. It’s better now. Thank you.
• S: _______.
• P: I dislike being fastened. May I ________?
• S: Yes, ma’am. But we suggest you ____________.
• S: I’m afraid not, ma’am. You know our plane is to land.
Key expressions
• Is this seat taken?• May I take an aisle seat?• I’d like a window seat.• My boarding card says
my seat is 11E.• Excuse me, sir, this is my
seat. • Excuse me, ma’am, but
I’m afraid you’ve mistaken your seat.
• Yes, please.• Sorry, this seat is
occupied.• Oh, sorry, I made a
mistake.• Oh, yes, but may we
exchange our seats? You know my kid , a 6-year-old boy, likes enjoying the view from the window.
• Excuse me, stewardess. This is my first time to take plane. Would you show me to my seat?
• Certainly. May I see your boarding card?
• It’s 11G. This way, please.
• How long is the flight to Bangkok?
• When will we be on Tokyo?
• When are we going to be landing?
• How long does it take to arrive at Singapore?
• Will we be landed as scheduled?
• It will fly for 2 hours.• We will arrive in
around 2 hours, that’s 5:30 p.m..
• We are to land pretty soon.
• Please fasten your seat belt for we are to land now.
• Can I help you with your safety belt?
• Please fasten your seat belt.
• May I unfasten the seat belt?
• Can you show me how to take off the safety belt?
• We suggest wear it loosely buckled.
• Make sure your seat belt is fasten when taking off and landing.
• We are passing through some turbulence right now. Please fasten your seat belt.
• Would you help me to put my suitcase into the overhead compartment?
• Where can I put my luggage on?
• Let me help you to put your bag in the overhead bin.
• Please put your hand luggage under your seat.
• All carry-on luggage must be placed underneath the seat in front of you or in the overhead compartment.
Booking Air Tickets
• What are the flights to Beijing?• How many flights to Beijing a week?• There are flights to Beijing everyday/every other
day/on Mondays, Wednesdays and Fridays.• I’d like to book two air tickets for FLT CA 1556 to
Shenzhen on Oct.10th, economy class, please.• When do you like to depart? 4 flights are
available from 8:30 in the morning to 5:40 in the afternoon.
• Discounted tickets have been sold out.
• You need to book your air tickets 10 days in advance to your traveling day for discounted tickets.
• If you book tickets in several days advance to your traveling (day), you have the chance to get the discounted tickets, possibly up to 70% off .
• Frequent clients are provided with free-flight-miles bonus.
• Passengers holding CMCC VIP Card enjoys free lounge service /free luggage service.
• I’d like a seat by the window and in the rear/front cabin.
• Do you have any aisle seat?• I want a seat in the smoking section. • Can you give us two seats close to each
other?• Children under 12 and the disabled are not
suggested to take the seat by the emergency exit.
• Miss, I’m feeling a bit cold. Can I have a blanket? Sure, please wait a minute.
• I’m not feeling well. Can you give me a glass of water?
• The paper pack is in the bag on the back of the seat in front of you.
• Press this button then you can fold up the meal table .
• For special requirement, please press the call button above your head.
• The ground temperature at destination airport is 25C, cloudy.