SEC UC Kick-Off - Day-1&2 v0.3.ppt

8/10/2019 SEC UC Kick-Off - Day-1&2 v0.3.ppt

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Cisco Confidential 2012 Cisco a nd/or its affiliates. All rights reserved. 1

Saudi Electric Company

Granada ProjectUC Workshop !A" 1 # 2

$aroon %aees&et'ork Cons(lting )ngineer *haraees+cisco.co,-

A(g 1 2012


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Cisco Confidential 2012 Cisco a nd/or its affiliates. All rights reserved.

Agenda !a 2 "eetingPlace and e&E' Solution

Cisco !nified Presence

Des(top Client Deployment #uidelines

iFi Softclient Deployment #uidelines

$ % A


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3ntrod(ctions

Cisco )eam

$aroon %aees *UC &C) and !esign 4ead-

!iaa $(ssein *P5-

A6d(lrah,an Al 5oai7el

S*" )eam

$ani Al 8aher *Project 4ead-

$(ssa, Alha,arsheh *UC Project )ngineer-

Ah,ed A49:ado(,i

5oha,ed ;hair

SEC )eam

5eshal Al9


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Workshop >6jectives

?rief introd(ction of relevant 3P8/UC 8echnolog %e7(ire,ent discover and design session for 3P8/UC sol(tion

8he o(tp(t of the 'orkshop 'ill 6e the inp(t for the 3P8/UC 44!

8o (nderstand @)C Granada project 3P8/UC re7(ire,ents

8o (nderstand ,ore a6o(t the @)C eisting voice set(p

%o(nd ta6le disc(ssion on the design and architect(re optionsproposed


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@)C Granada Project Portfolio

3ntegration 'ith )isting 5ega Cl(ster

Application irt(aliDation *UC on UC@-

3P $ard Phones *5(ltiple 8pes- @oft9

clients for PC and Cell phones

oice # Unified 5essaging *Unit

Connection-

3P 8elephon *CUC5 E.=-

Use 42 # 4 @'itching and 3P &et'ork

As A Platfor,

Presence *Cisco Unified Presence-

5eetingPlace 'ith We6) 3ntegration

o3P GW 3nterface 'ith @8C @3P

8r(nks and @)C 4egac P?F


7/161 2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential

!C

Ser+ices

!C Processing

Agents

#ateway/

Sur+i+a&le,emote

PS)N/IP

#ateway

%

"edia

,esources

!C

Endpoints

Comms

Endpoints

PS)N

AN

Aggregation

,outer

*ranch

,outerDistri&ution/

Core Switch

Campus

*ranch

IP AN

Access

Switch

Access

Switch

@)C 3P8/UC Co,ponents

-oicemail %!nified

"essaging

Attendant

Console on

C!C

."L Ph

Sr+s

No+ate(0

LDAPDirectory

.code

!C Applications

!C Infrastructure

Networ( Infrastructure

E'tension

"o&ility and1ther IP)

Nati+e Sr+s

Customer

Care

"eeting

Place

C!C

!C on !CS

8he

Col(red/$ighlight

edite,sare

incl(dedin@)C

Granada?o:

C!P


8/161 2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential E

@)C )isting 3P8/UC @et(p


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!eplo,ent 5odel for @)CCl(stering over the WA& *CoW-

@ingle Unified C5 Cl(ster


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Dedicated -oice/-ideo Lin(

!eplo,ent 5odelsCl(stering over the WA& *CoW-

Unified C5 servers in a cl(ster separated 6 WA& for spatial red(ndanc

Applications ,a 6e located at each site th(s separated 6 WA& @ingle point of ad,inistration feat(re transparenc *e.g. )tension 5o6ilit- (nified dial plan

@)C 'ill have a dedicated link for o3P and UC traffic 6et'een $: and Granada

5ai,(, E09,s ro(nd9trip dela 6et'een an t'o Unified C5 across the WA&

5in of 1.= 56ps for 3CC@ signaling for each 10000 ?$CA 6et'een sites

5in of 1.= 56ps for data6ase and other inter9server traffic for ever s(6scri6er server re,ote to P(6

5ai,(, of eight active locations

!nified C" Cluster

,iyadh 3$SEC #ranada)otal */ ,e7uired

8 9:; "&ps &w

#ranada and 3$

Applications

-mail5 C!P5 "P60

"o&ily Lin(

S)" Lin(s



Synergy with the Networ(Infrastructure



Ca,p(s UC &et'orksI$ierarchical &et'ork !esign

Access/!istri6(tion/Core hierarchJeach laer has specific

role



Ca,p(s UC &et'orksI8he Access 4aer

-LANS Do Not Span Access Switches

$oS )rust *oundaries

$oS "ar(ing % Classification

$ueuing

Networ( Access Control

Automatic Phone Disco+ery

Power o+er Ethernet

-oice -LAN Allocation

"ultiple Security Features


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UC Ca,p(s &et'orksI8he Access 4aer

Data -LAN ID = 4>-oice -LAN ID = 44>

Nati+e -LAN?NoConfiguration ChangesNeeded on PC

@>:4$ Encapsulationwith @>:4p Layer CoS

oice and !ata 4A&s

@eparate oice and !ata 4A&s create partitioned 6roadcast do,ains in separate 3Ps(6nets. Phone 4A&s to not span ,(ltiple s'itches.

Cisco !iscover Protocol *C!P- 'ill 6e (sed d(ring Phone 6oot (p to config(re oice4A& 3! so it 'ill 6e ena6led on Access )thernet @'itches


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3P Addressing and 4A& design Agree 'ith 3nfrastr(ct(re 8ea, to provide the 3P address ranges for UC @erver 4A&s and

3P Phone 4A&s fro, the private range

8'o separate 4A&s in !C for UC applications servers. 3t can go 6ehind


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2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential 1B

Ca,p(s :o@ Considerations)sta6lishing 8r(st ?o(ndaries

41ptimal )rust *oundary )rusted Endpoint

A de+ice is trusted if it correctly classifies pac(etsPhone will supply $oS mar(ed traffic

-oice *earer with CoS ; and DSCP 95 -oice Signaling CoS and DSCP 5 Data from PC CoS > and DSCP >

Su&optimal )rust *oundary1nly use if access switch cannot perform classification

1ptimal )rust *oundary !ntrusted Endpoint

SiSi

Endpoints Access Distri&ution Core AN Aggregators

)rust *oundary

4

For scala&ility5 classification should &e done as close to the edgeas possi&le

)he outermost trusted de+ices represent the trust &oundary

)o &e Agreed with LAN

)eam


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:o@ in the Ca,p(s8raffic Profiles and %e7(ire,ents

Latency G 4;> ms

2itter G > ms Loss G 4H

1neay ,e7uirements

Smooth

*enign

Drop sensiti+e

Delay sensiti+e

!DP priority

-oice

*andwidth per Call

Depends on Codec5

Sampling,ate5and Layer "edia

*ursty

#reedy

Drop sensiti+e

Delay sensiti+e

!DP priority

-ideoConf

Latency G 4;> ms

2itter G > ms Loss G 4H

1neay ,e7uirements

IP/-C 3as the Same

,e7uirements as -oIP5

*ut 3as ,adicallyDifferent )raffic Patterns

* -aries #reatly0

Smooth/&ursty

*enign/greedy

Drop insensiti+e

Delay insensiti+e

)CP retransmits

Data

Data Classes

"issionCritical Apps)ransactional/Interacti+e Apps

*ul( Data Apps

*est Effort Apps Default0

)raffic Patterns for

Data -ary Among

Applications

I)! #:44 J,ecommendationK >4;>

msec 1neay Delay For -oice


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)na6ling :o@ in the Ca,p(sCiscoKs Approach to :o@

Campus *ranch 1ffice

!nified C"

Cluster

S,S)

,outer

IP AN

PS)N

Classification "ar( the Pac(ets with a Specific Priority Denoting a,e7uirement for Class of Ser+ice from the Networ(

)rust *oundary Define and Enforce a )rust *oundary at the Networ( Edge

Pro+isioningAccurately Calculate the ,e7uired *andwidth

for All Applications Plus Element 1+erhead

SchedulingAssign Pac(ets to 1ne of "ultiple $ueues *ased on

Classification0 for E'pedited )reatment through the Networ(


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Codec @election G(idelines

3t is al'as reco,,ended to li,it the n(,6er of codecs in thenet'ork

avoid transcoding of Codecs

Use lo' 6and'idth codecs across WA&

Use high 6and'idth codecs 'ithin 4A&

%eco,,ended codecs 'ith high 5o@I

G.11I E0 ;6ps

G.2HI 2 ;6ps

4ocation 6ased CAC is advised


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oice over Wireless 4A&


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oW4A& !esign G(ideline

Create separate @@3! for oice over W4A& controlled 6 the Wireless Controller

Wireless 4A& Cell ?o(ndaries shall 6e designed in a high availa6ilit ,anner

8he pri,ar ,echanis, for providing %< high availa6ilit is cell 6o(ndar overlap

3n general a cell 6o(ndar overlap of 20O to 0O on non9adjacent channels is reco,,ended to provide highavaila6ilit in the 'ireless net'ork.


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!C on !CS Architecture


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irt(al !ata Center >vervie'@erver irt(aliDation

!C Application !C Application !C Application

-"ware ES.i 5 !nified Computing System


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irt(al 3P8/UC !eplo,ent ?(ilding

?locks8hinking o(tside the *5C@- ?o

!eplo,ents have 6een 6ased on singleapplication 5C@ servers

irt(aliDation allo's ,(ltiple irt(al 5achines to

access co,,on $W reso(rces

?(ilding 6locks change fro, phsical serversK toQ5sR


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!CS C4> " -CDShared Apps0

!CS C...

4A&P@8&/

P88

Ne'us

%est of3ntranet

"anagement9UC@ 5anager9 v@phere/vCenter

3yper+isor

-irtual !C Apps

irt(aliDed UC Architect(re&oteI 4ocal @torage 'ill

6e (sed

!CS C4> " -CDShared Apps0

!CS C4> *undle

Dedicated for "P

Ne'us


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-"ware -irtualiation


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irt(aliDation 'ith 5'are )@Fi$pervisor

Architect(ral @hift &e' 5odel


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hy ES.i 1nlyB

Appliance 5odel 5'are )@Fi is designed to ,ake the server a co,p(tingappliance.

Perfor,ance 5'are )@Fi 6ehaves ,ore like fir,'are than traditionalsoft'are.

@ec(re 5'are )@Fi does not s(pport a privileged accessenviron,ent like the @ervice Console *root access- of5'are )@F.

Agents drivers and script eec(tion is not posi6le 'ith )@Fi

UC on 5'are )@Fi


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-"ware +Sphere Client

8hick client do'nloaded to Windo's PC

!irectl ,anages each 5'are )@Fi host*5odel A- 8his ,odel 'ill 6e (sed for c(rrentproject

-"ware +Center Ser+er

Windo's server r(nning vCenter

Provides central point of config(rationprovisioning and ,anage,ent

v@phere Client connects to 5'are vCenter@erver to centrall ,anage all )@Fi hosts

*5odel ?-

Customer strategy will depend on num&erof ES.i hosts &eing deployed

Is -"ware +Center re7uired for Cisco!CB

3t depends S Ans'er later in the slides

+Center Ser+er

+Sphere Client

+Sphere Client

A

*

4

4

4

4

5'are 5anage,ent


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UC on UC@ @ol(tion for @)C

Product !sers +CP! ,A" +Dis( +NICCUC5 E.= =00 2 B G? 2 E0 G? 1 v&3C

Ucn E.= =000 2 G? 2 200 G? 1 v&3C

CUP E.= 2=00 2 G? 1 E0 G? 1 v&3C

5eetingPlaceE.=

!edicatedUC@ @erver

9 do 9 9 do 9 9 do 9


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SEC -" 1-A Distri&ution

!CS C4>" -CD O4

CPU91 CPU92

Core1 Core2 Core Core Core= CoreB Core1 Core2 Core Core Core= CoreB

CUC5 5 >As

5essaging 5 >As

%)@ CUC5 5 >As

!CS C4>" -CD O

CPU91 CPU92

Core1 Core2 Core Core Core= CoreB Core1 Core2 Core Core Core= CoreB

@U? 8As


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Cisco UC@C210/C2B0 &et'orking Ports

"#")

5 8raffic )@Fi

5anage,ent

C35C

8ested %eference Config(rations *8%C- for the C210/C2B0 haveI

2 6(ilt9in Giga6it )thernet ports *4>5 4A& on 5other6oard-

1 PC3 epress card *6roadco,- 'ith fo(r additional Giga6it )thernet ports

Config(ration ea,pleI

Use 2 G) ports fro, the 5other6oard and 2 G) ports fro, the PC3e card for the 5 traffic. Config(re the, 'ith &3Ctea,ing

Use 2 G) ports fro, the PC3e card for )@Fi 5anage,ent


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5'are &3C 8ea,ingco,6ines ,(ltiple (plinkports *v,nics- in a virt(al@'itch

!pstream switch NIC )eaming configuration in +Switch

Port Channel )therchannel / vPC Q%o(te 6ased on 3P hashR&oteI @tand6 connectors cannot 6e config(red

&o Port Channel /&o vPC

&o )therchannelQ%o(te 6ased on the originating virt(al port 3!RQ%o(te 6ased on so(rce 5AC hashR

5'are &3C 8ea,ing for C9series>vervie'


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5'are &3C 8ea,ing for C9series

)wo Port Channels no +PC0

@@/vPC not re7(ired 6(tMNo physical switch redundancy since,ost UC applications have onl one v&3C

Port Channel

=

+mnic> +mnic4 +mnic +mnic

vPC

vPC Peerlink

+mnic> +mnic4 +mnic +mnic

PC PC

v@'itch1 v@'itch2v@'itch

httpI//k6.v,'are.co,/selfservice/,icrosites/search.doTlang(ageenVU@#c,ddispla;C#eternal3d1000E

httpI//'''.cisco.co,/application/pdf/en/(s/g(est/netsol/ns0/cBH/cc,igrationV0H1EBa00E0a1=d0.pdf

httpI//'''.cisco.co,/en/U@/prod/collateral/s'itches/psH1/psH02/'hiteVpaperVc119B22B=.ht,l

Single +irtual Port Channel +PC0

irt(al @'itching @ste, *@@- / virt(al

Port Channel *vPC- re7(ired

vNIC

1

vNIC

2

)therChannel )therChannel)therChannel )therChannel

Q%o(te 6ased on 3P hashR


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Phsical Port Connectivit !esign for UC@210952

Ne'us

!CS C4>"

Ne'us

L1"

Pt4

L1" Pt

*C NIC Pt

-irtual !C Apps -" )raffic Port

+SphereES.i ES.i )raffic Port

CI"C )raffic PortSer+er "anagement

CI"C

Pt

*C NIC Pt

4

*C NIC Pt

%


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Ne'us

Phsical Port Connectivit !esignfor 3@% H= %o(ter

Ne'us

P@8&/@3P

P@8&/@3P

4st#E Port -LAN ;

nd#E Port -LAN ;


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2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential H

Unified Co,,(nications 3nfrastr(ct(re!eplo,ent 5odels

Phsical 4ocation of Unified C5 cl(ster @ervers

Phsical 4ocation of Unified C5 cl(ster 3P Phones

&(,6er of Unified C5 cl(sters

U ifi d C i ti 3 f t t


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Unified Co,,(nications 3nfrastr(ct(re?asic Call ProcessingI @ingle @ite !eplo,ent 5odel

Signaling Leg 4

!ialed !igits

Alerting *%ing6ack-

Connect 5edia

Sign

alin

gLe

gA

Alert*%

ing-

>

ffhook

Connec

t5edia

!ial Plan 4ook(p

"edia

*%8P @trea,-

3P Phone A

3P Phone ?

!nified C"

>ffhook

3P Phone to 3P Phone )a,ple

U ifi d C i ti 3 f t t


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Unified Co,,(nications 3nfrastr(ct(re?asic Call ProcessingI @ingle @ite !eplo,ent 5odel

Signaling Leg 4

!ialed !igits

Alerting *%ing6ack-

Connect 5edia*>4C-

Signalin

gLeg

Alert*

%ing-

>ffho

ok

Connect5

edia

*>4C

-

!ial Plan 4ook(p

"edia*%8P @trea,-

3P Phone A

3P Phone ?

!nified C"Cluster

>ffhook

ICCS

3ntra9Cl(ster 3P Phone to 3P Phone )a,ple

Unified Co,, nications 3nfrastr ct re


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Unified Co,,(nications 3nfrastr(ct(re?asic Call ProcessingI CentraliDed !eplo,ent 5odel

Call Processing is essentiall the sa,e in thisdeplo,ent ,odel as in the single site caseN 3P,akes the technolog ,ore topolog independent

!nified C"

IP AN

3P Phone A

3P Phone ?

SignalingLe

g4

SignalingLegA

"edia

!ial Plan 4ook(p

3P Phone to 3P Phone )a,ple


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Unified Co,,(nications 3nfrastr(ct(re?asic Call ProcessingI Cl(ster over WA& !eplo,ent 5odel

Signaling Leg 4 Signaling Leg

!ial Plan 4ook(p

"edia

*%8P @trea,-

3P Phone ?

!nified C"Cluster

ICCS

3P Phone A

IP AN

3ntra9Cl(ster 3P Phone to 3P Phone )a,ple

!eplo,ent 5odels


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Distance

!eplo,ent 5odelsCl(stering over the WA& *CoW-

Unified C5 servers in a cl(ster separated 6 WA& for spatial red(ndanc

Applications ,a 6e located at each site th(s separated 6 WA&

@ingle point of ad,inistration feat(re transparenc *e.g. )tension 5o6ilit- (nified dial plan

@)C 'ill have a dedicated link for o3P and UC traffic 6et'een $: and Granada

5ai,(, E09,s ro(nd9trip dela 6et'een an t'o Unified C5 across the WA&

5in of 1.= 56ps for 3CC@ signaling for each 10000 ?$CA 6et'een sites

5in of 1.= 56ps for data6ase and other inter9server traffic for ever s(6scri6er server re,ote to P(6

5ai,(, of eight active locations

!nified C" Cluster

-oice "ail -oice "ail

,iyadh 3$SEC #ranada)otal */ ,e7uired

8 9:; "&ps &w

#ranada and 3$


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Cluster o+er the AN

?est Practices Config(re t'o CUC5 servers per site for load 6alancing and red(ndanc

Config(re Unified C5 gro(ps and device pools to allo' devices 'ithin the site to register'ith onl the servers at that site (nder all conditions

Cisco highl reco,,ends that ke services are replicated on each site8


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Directory Ser+ices

Call Processing

C)I/$*E I/F

SCCP I/F

"#CP I/F

3: I/F

Software ")P

Software Conferencing

"usic on 3old

Acti+e!nified C" Ser+er

Cisco !nity

-mail Ser+er

2)API

IPI-,

IP Phones

#ateways

DSP ,esources

Conferencing

DSP ,esources

)ranscodingIntraCluster

Communications

ICCS0

SIP I/F

Unified C5 @(6scri6er

Unified C5 @(6scri6er

Fail

ed)F)P

Directory Ser+ices

Call Processing

C)I/$*E I/F

SCCP I/F

"#CP I/F

3: I/F

Software ")P

Software Conferencing

"usic on 3old

SIP I/F

)F)P

Unified Co,,(nications 3nfrastr(ct(re


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2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential E

Pu&lisher Data&ase

All Data rita&le0!nified C" 9:' or later Cluster

D* ,eplication

D* Su&scri&ers !ser Facing Features Are rita&le0

*idirectional !ser Facing Feature ,eplication

Logically !nidirectional D* ,eplication from Pu&lisher


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!nified C" Cluster



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2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential =0

Dial PLAN A,C3I)EC)!,E


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hat Is a Dial Plan A&outB

(tp(tI Connected part displa of alerting calling connected n(,6er n(,6ers

in placed/,issed calls

Calling and called part n(,6ers !ifferent for,at of n(,6ers

&(,6er get transfor,ed in the process of call ro(ting


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Dialing

!ifferent tpes of dialed n(,6er *destinations- )ternal calls *>ff9net to P@8& 5o6ile phones 3nternational etc.-

&ational on9net &ational calls to kno'n sites on9net

A66reviated on9net Private n(,6ering plan

3ntra9@ite Q>ffice net doorR

3nter9@ite Q>ffice in the sa,e regionR

3nter9region Q>ffice in another regionR


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Dialing 3a&its perator 6 all sites in regions

QHR Will 6e (sed for P@8& access 6 all regions

!o 'e need to s(pport a66reviated on9net dialingT")@ @ite access code and site codes shall 6e defined for all sites

P?Fs 'ill have site9codes as 'ell

C(rrentl = digits internal etensions are (sed and it shall 6e ,aintained ?et'een CUC5 and PA?F of sa,e cit and entit calls shall 6e ro(ted

6ased on = digits 'itho(t (sing site codes. ?(t sites codes for all P?Fsshall 6e defined

!o 'e need to s(pport *-).1B dialingT Applications

!irectories


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!ial Plan !efinitionWhat can 6e dialed 6 'ho,

and in 'hat for,at.


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2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential ==

,e7uested Info on E'isting Dialplan perator Code

oice 5ail Code

Paging service code

3nternal ),ergenc Code

$elp!esk Code

o3P or P?F o(t6o(nd !estination Pattern *3f an-

Can 'e change the (ser etensions or have to (se the sa,eT


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2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential =B

Acti+e Directory Integration


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3nfor,ation a6o(t @)C 4!AP Active !irector

@nchroniDation for centraliDed provisioning of end (sers@nchroniDation 'ith @)C 4!AP director 'ill allo' the CUC5 ad,inistrator to

provision (sers easil 6 ,apping Unified C5 data fields to director attri6(tes

Critical (ser data fro, 4!AP store is copied to CUC5 data6ase on a sched(ledor on9de,and 6asis

8he @)C 4!AP director 'ill retain its stat(s as the central repositor

A(thentication for single9sign on s(pport)na6les CUC5 to a(thenticate end (ser pass'ords against @)C 4!AP directorinstead of (sing local e,6edded data6ase

4!APv connection 'ill 6e esta6lished 6et'een CUC5 and @)C corporatedirector server


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2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential =E

4!AP !irectoriesCisco Unified C5I !irector @nchroniDation

Cisco !nifiedC" Ser+er

3))P

S

!nified C" !ser 1ptions5

E'tension "o&ility5

!nified C" Administrators

3))P

IP Phone

JDirectoriesK

*utton

!ser

Loo(up

Authentication

I"S

Authentication !ser

Loo(upCorporate

Directory"icrosoft AD5

Netscape/iPlanet0

DirSync

!ser Data

SynchroniationDirSync )ool Pulls "ain

!ser Attri&utes fromDirectory into D*

!ser Passwords Are

NotSyncQed

LDAPS0D*D*

4!AP !irectories


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2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential =H

4!AP !irectoriesCisco Unified C5I !irector A(thentication

3))P

S

!nified C" !ser 1ptions5

!nified C" Administrators

3))P

IP Phone

!ser

Loo(up

Authentication

I"SAuthentication!ser

Loo(upCorporate

Directory"icrosoft AD5

Netscape/iPlanet0

DirSync

!ser Data

SynchroniationI"S Can *e

Configured toAuthenticate All

End!sers Against

Corporate Directory

Cisco !nifiedC" :. Ser+er

JDirectoriesK

*utton

D*D*


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2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential B0

C!% Collection 5echanis, on CUC5

Call !etail %ecords *C!%- and Call 5anage,ent %ecords *C5%- are

collected 6 each @(6scri6er and (ploaded to the P(6lisher periodicall

P(6lisher stores the records in the C!% Analsis and %eporting *CA%-data6ase

3f P(6lisher is (nreacha6le the C!%s and C5%s are stored on thes(6scri6erKs local hard disk

When connectivit is re9esta6lished to the p(6lisher all o(tstanding C!%sare (ploaded to the p(6lisher

P(6lisher can send C!%/C5% files to (p to three 6illing servers via


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C!C" #ENE,AL Applications

)tension 5o6ilit


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)tension 5o6ilit


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Enterprise

PS)N

4

Dials 4 >@ ;;;4

Call ,ings

,emote Destination

>@ ;;;@R>

9>@ ;;;@R>

Cisco !nified

C" Cluster

;

Call to ,emote

Destination

>@ ;;;@R>

,outed +ia

#ateway

DN >@ ;;;4

,emote

Destination

Profile

DN >@ ;;;4

Call E'tended

to Des( Phone

Call E'tended to

,emote Destination

Profile

Shared Line

PS)N

#ateway

Phone A

,emote

Destination

>@ ;;;@R>

Call Placed to

Associated ,emote

Destination

>@ ;;;@R>

Call to ,o6ile (serKs )nterprise director n(,6er rings at desk phone and%e,ote !estination phoneI

Call can 6e ans'ered at either phone

>nce ans'ered all other call legs are cleared

"o&ile !serQs

Enterprise DN

@ingle &(,6er %each *@&%-5o6ile Connect

Single Num&er ,each SN,0


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"o&ileConnect 1n

jsmith

;;;4

PS)N

>@ ;;;@R>

DN >@ ;;;4

PS)N

#ateway

4

"o&ile Connect

Call Answered

and in Progress

at Des( PhonePhone A

Enterprise

Call ,ings ,emote Phone

1nce Answered5 Call

Continues !ninterrupted

*etween Caller and

,emote Phone

!ser Presses "o&ility

Soft(ey and then

Select Soft(ey to

Pic(up on ,emoteDestination Phone

PS)N

>@ ;;;@R>

Call Continues

!ninterrupted

*etween Callerand Des( Phone

DN >@ ;;;4

PS)N

#ateway

4

"o&ile Connect

Call Answered and

in Progress at

,emote Destination

Phone A

Enterprise

!pon ,emote Destination

3ang !p or "idCall 3old0

!ser Can Pic(up at

Des( Phone &y Pressing

the ,esume Soft(ey

,emote

Destination

Pic(up

Des( Pone

Pic(up

1. %e,ote !estination Pick(pI 5o6ile

(ser can pick(p in9progress desk

phone call at %e,ote !estination

phone

2. !esk Phone Pick(pI 5o6ile (ser can

pick(p in9progress re,ote phone call

at

desk phone

>nce 5o6ile Connect call is in

progress there are t'o tpes of

pick(pI

Single Num&er ,each SN,05o6ile Connect %e,ote !estination and !esk Phone Pick(p

5edia %eso(rces


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2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential B=

5edia %eso(rcesConferencing 8ranscoding 5(sic on $old

Conference *ridge

!@Ps needed for ,(lti9codec conferences

)ranscoding!@Ps needed to transcode ,(ltiple C>!)C tpes *e.g. G.11 toG.2H-

A(to,atic codec selection

"usic on 3old

5(ltiple so(rce tpes possi6le *@ite96ased-

"edia )ermination Point

!@Ps optional

Not Needed for SEC

Deployment Scenarios for "edia ,esources

Centralied

oCan 'aste WA& 6and'idth

oUse lo'er codec for ?W opti,iDation

Distri&uted Preferred for SEC0

oConserves ?and'idth

o5ore epensive as 'o(ld need ,ore hard'are

Cisco

!nifiedC"

Cluster

IP ANPS)N

...

I-,

Conference*ridge

")P

)ranscoder

"usicon 3old

ConfConf

.code.code

")P")P


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2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential BB

!nifIED "ESSA#IN#


67/161

Cisco Unit 5essaging ?enefits


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2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential BE

Cisco Unit 5essaging ?enefits

Access o(r ,essages fro, an 'orkspace Cisco Unified Personal Co,,(nicator ),ail client We6 6ro'ser client

5o6ile clients Advanced feat(res to s(pport ,o6ile 'orkers

Ci ! it C ti @ ;


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2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential BH

Cisco !nity Connection @:;New Features

JSingle In&o'K or !nified "essagingTTT)change 2010 Calendar 3ntegration

@(pports )change 2010 200 and 200

Client )nhance,ents

&e' ie'5ail for >(tlook 200*35AP onl-/200/2010

We6 2.0 3n6o

@(pport for 3PvB

Application/!ata6ase A(dit 4ogging

@ec(re !elete

&e' is(al oice,ail 5idlet

5essage %ecording )piration

Unit Connection User directories


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Unit Connection User directoriesintegration

We have three different approaches to (ser directories in Unit

Connection Connection to an 4!AP engine *@)CKs Active !irector-

3,porting (sers fro, a C@ file to the Connections data6ase

Getting the (ser fro, CUC5 data6ase (sing AF4/@>AP

CiscoUnit Connection

Cisco Unified C5

)change

200/200 >(tlook

With ie'5ail

3P Phone 'ith

is(aloice,ail

Cisco Personal

Co,,(nications Assistant

4!AP

!nity Connection @ ; !nified


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!nity Connection @:; !nified"essaging *enefits

Unlike 5icrosoft )change U5 and UnitM

Unit Connection 'ill not stop f(nctioning if a Glo6al Catalog is(navaila6le

Unit Connection does not re7(ire sche,a etensions to Active !irectorUnit Connection does not depend on $(6 8ransport and )dge 8ransportserver roles for 58A f(nctionalit *i.e. deliver/receipt of voice,ails-

Unit Connection does not depend on 5ail6o server roles for voice,essage storage

Unit Connection does not depend on Client Access server for front9ending client re7(ests

Cisco clients will still ha+e complete access to +oice messages if anyor all of "icrosoft E'change infrastructure is down

Decouples Cisco !nity Connection from "icrosoft

E'change infrastructure and dependencies

!nity Connection @ ; !nified "essaging


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!nity Connection @:; !nified "essaging!ser Directory Synchroniation/Authentication

@nchroniDation 'ith (sers in Active !irector2000/200/200E

&o sche,a etensions necessar

Up to 20; (sers can 6e snchroniDedand a(thenticated per server/cl(ster

!istri6(tion 4ists and Contactsnot s(pported

>ne9'a snchroniDation of (ser data fro, an4!AP directorJread onl

>@

Standalone Ser+er

Acti+e/Acti+e ClusterSer+er Pair

Acti+e Directory>>>/>>

>ptional &ot %e7(ired

! it C ti @ ; D l t


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3$

C!C"Cluster Co

E'change ClientAccess Ser+er

!nity Connection @:; Deployment

Location of E'change Ser+ers !nity ConnectionActi+e/Acti+e

Cluster

#ranada Site

Unit Connection E.= can 6e local or placed across geographical6o(ndaries fro, the )change servers itKs snchroniDing 'ithSSS

>nl t'o servers per CUC cl(ster are s(pported 2=0 voice ports each toa total of =00 ports

*andwidth/Latency )*D

E'change"ail&o'Ser+ers

C!C Deployment "odel


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p yDistri&uted "essaging with Clustering 1+er AN

C!C Deployment "odel


75/161


4ocal failover sites that also have Cisco Unit ,essaging server*s- deploed'o(ld have voice ports registered to the local Unified C5 s(6scri6er server*s-

3n a p(rel distri6(ted ,essaging i,ple,entation 'ith cl(stering over the WA&each site in the cl(ster 'o(ld have its o'n Cisco Unit ,essaging server 'ith,essaging infrastr(ct(re co,ponents

3n the event of a WA& fail(re in this ,odel all re,ote sites that (se centraliDed,essaging 'ill lose voice,ail capa6ilit (ntil the WA& is restored

8he (se of regions and locations is re7(ired to ,anage WA& 6and'idth

oice ,essaging ports for 6oth Unit Connection servers ,(st 6e assigned theappropriate region and location 6 ,eans of calling search spaces and devicepools config(red on the Unified C5 server

3n addition to associate telephon (sers 'ith a specific gro(p of voice,ail portsvia Unified C5 voice,ail profiles.

8he ,essaging sste,s are Xnet'orkedR *3ntra9site net'orking- together topresent a single ,essaging sste, to 6oth inside and o(tside (sers

p yDistri&uted "essaging with Clustering 1+er AN


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!nity Connection @:;New -iew"ail for 1utloo( -"10 Client

%eplaces old for,96ased 5> client


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!nity Connection @:;New e& :> In&o' Client

%eplaces Unit3n6o

Unit Assistantreplace,ent

co,ingM *H.0- ?ased on $854

v=.0

Uses %)@89

6ased AP3Ks forf(nctionalit

?ack'ard co,pati6le 'ith $854 v.0

Can 6e deploed as a Widget or a Gadget


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!nity Connection @:;-isual -oicemail

Unit Connection E.= incl(des a ne' is(al oice,ail ,idletthat is s(pported on the follo'ing Cisco Unified 3P PhonesI

HH1

HH=1

EHB1

Unit Connection E.= also s(pports the is(al oice,ail .,idlet for older phone ,odels


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2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential E0

!nity Connection @:;Synchroniation *eha+ior

Unit Connection E.= A(thoritative 5essage @tore 5essages p(shed fro, Unit Connection

!eleted fro, 5icrosoft )change deleted fro, Unit Connection

5essage in 5icrosoft )change not in Unit Connection is p(shed to Unit

Connection *e.g. ,oved to in6o fro, P@8 folder-

5essage properties snchroniDed *read deleted priorit s(6ject-

5essage sensitivit and sec(rit initiall snchroniDed 6(t not s(6se7(entl

5essage Waiting 3ndicator is snchroniDedS


80/161


8he ;e 8akea'as of this presentation areI

!nity Connection @:; introduces !nified "essaging orSinglein&o' access to +oice messages

Provides @ingle96o access to ,essagesCalendaring 88@ 3,port of ContactsM

!nity Connection @:; Dual"essage Store Architecture

!ecreases dependencies on 5@


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"eeting Place and e&E' Integration


82/161


3nstalled ?ase c(sto,er (pgrades'ith We6e integrated site >&4"*re7(ires 2 5P We6 servers-

5eetingPlace for >(tlook 4ot(s&otes 3ntegration or We6 @ched(ling

@ingle @ste, s(pported

Pri,ar/War, @tand6 %ed(ndanc

@ched(led and %eservation less

,eetings

@(pport for Ad9$oc ,eetings (singUC 5anager @CCP A(dio/video ports

@(pport for Contin(o(s 5eetings

5C@ or UC@ $ard'are s(pport

We6e 5eeting Center onl

@(pport for @tandards ?ased ideo

s%8P )ncrpted A(dio conferences

@(pports A(dio/ideo onl

&o We6) re7(ired

@ingle @ste, @(pported

Pri,ar/War, @tand6 %ed(ndanc

@(pports @ched(led and%eservationless ,eetings

@(pport for Ad9$oc ,eetings (singUC 5anager @CCP A(dio/videoports

@(pport for Contin(o(s 5eetings

@(pport for !epart,ent of !efenseL38C certification on UC@ platfor,


5P 3nternal We6 server re7(ired for'e6 sched(ling/recordings etc.


s%8P )ncrpted A(dio ,eetings

e&E'Scheduling*%eco,,ended for Granada-

"eetingPlace Scheduling*C(rrentl (sed in @)C-

Audio 1nly

Use We6e Prod(ctivit 8ools or>ne9click to sched(le ,eetings

@(pports 5(lti9node Glo6alArchitect(re

Active/Active &ode %esilienc

@ched(led and %eservationless,eetings

@(pport for Ad9$oc ,eetings (sing

UC 5anager @CCP A(dio/video ports

@(pports We6e >'ned Profiles 'ith 4!AP integration


We6e 5eeting Center or ))@(pported

@(pports either We6) &ode for A@%or 5C@ *optional-


s%8P )ncrpted A(dio conferences


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2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential E=

Cisco


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2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential EB

1ptional1n premises Internal e&e'

"eeting attendees attend hereData only0

"ultiple nodes acti+e load

&alancing and redundancy

Linu' 1S no D*0

AS, we& and/or 3$ -ideo

mi'ing

"P;4;/;; 1ptional0

DSPs for +oice/+ideo mi'ing

"PAudio+oice % control ;>0

1ptional -ideo

"P;; Chassis *lades

1ptional ,edundant &oards

Conference control of all "edia

Linu' /Informi' Data&ase

E'press "edia Ser+er option0

"eeting Director option0

SIP !ser Agent

-!I Prompts

Audio AdministrationConference "anager

"eetingPlace S1AP API

3ardware

"edia Ser+ers0

"P e&e' Node

for "CS/AS,

Conferencing Node A/-

Node0

E'press

"edia Ser+ers0>%

Coresident with "P Application

Ser+er

-oice mi'ing

1ptional -ideo

Scheduled/,eser+ationless

"P "eeting

Director "D0

e&E' Scheduling "odel ,e7uiredDual "DQs pro+ide acti+e redundancy)SP Pro'y to e&E'"eetings *ro(er DirectorE+ents Aggregator!ser SyncLinu'/Informi' D*Coresident with "P App Ser+erSmaller deployments up to Nodes0

e&e' Cloud

e&e' Client #uest !sers Producti+ity )ools !ser Data&ase Federated SS1 Permissions Site Admin


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1 We6) @ite per 5P E.= sste, *ea,pleI @)C.'e6e.co,-

100 A(dio @essions in $igh Capacit 5ode *G.11-

1200 G.11 A(dio @essions per UC@ ,'are or 5C@9E=93

%egions 'ith (p to nodes per region

2 @ites per %egion ,ai,(,

Com&ined Nodes s(pported on a ,ai,(, of node sste,

1 A(dio/ideo Conferencing &odes >verall 'ith either )5@ >% $5@ *per %egion-

We6) &ode for 5C@ >% 5(ltiple We6) &ode for A@%91000 *optional-

5eetingPlace E.= capacit is 6ased entirel on hardware platform and the follo'ingsettingsI

A(dio Codec selection G.11 or/G.22/G.2H

@tandards 6ased ideo )na6led and 6and'idth *optional-

s%8P )ncrpted A(dio conferencing *optional-


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2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential EE

Step 4I !ecide on ho' ,an Conferencing nodes and associated sites are re7(iredT 8his'ill 6e 6ased on ports re7(ired per region and red(ndanc re7(ire,ents.

Step I !ecide 'hich nodes 'ill 6e the 5eeting !irector nodes. 3deall 5! &odes 'ill 6elocated centrall in the 5(lti9&ode sste,.

Step I !ecide ho' to co,6ine the sites into regions 6ased on data centers deploed inc(sto,er enterprise.

Step !ecide 6et'een )press 5edia server or $ard'are 5edia @erver*)5@reco,,ended-

For nodes you will usually ha+e two com&ined "eeting Directors with Conferencing nodes


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2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential EH

Ser+er )ype -oice -ideo

3ardware "ediaSer+er"a' >>> audioports

CodecsI G.11#:Ra&5 #:5 iL*C 499ports/&lade0

)cho Cancellation *12E ,s ,a-

A(to,atic Gain Control *AGC-

3n96and *oice 6and- !85@/!?-

To start the teleconference:Call in toll free number (US/Canada): +1


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2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential H1

!SA "P ,egion / Site E"EA "P ,egion / Site

Call-in toll-free number (US/Canada): +1-866-4!-""# US$ %nternal Call in: 68###

Call-in toll number (&'&$): +4"-8-!46

&'&$ %nternal Call-in: ###'eetin* %: 86 !!# 8" (scheduledmeetin*)

1. )5)A Q$ostR dials internal )5)A n(,6er =000 to join ,eeting2. 5eeting !irector esta6lishes call on E"EA Node O4 *least 6(s node-

. U@A User dials internal n(,6er BE000

. UC 5anager @3P Circ(lar $(nt distri6(tes in6o(nd calls evenl !SA Node OAns'ers

=. User )nters 5eeting 3!I QE=B 220 EHR *$ost is in )5)A-

B. 5P 5eeting !irector tells UC 5anager to do SIP ,EFE, to E"EA C!C"

. )5)A UC 5anager @3P distri6(tes call to correct &ode Y1 'here 5eeting 3! 'as started

Pri,ar 5P 5eeting !irector

E"EA Node O4

!SA Node O4


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2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential H2

C!,,EN) ,EC1""ENDA)I1N F1, #,ANADA SI)E


92/161


F!)!,E ,EC1""ENDA)I1N F1, C1NSIS)EN) "P S1L!)I1N F1, SEC


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2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential HN1) APPLICA*LE "P S1L!)I1N F1, SEC


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2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential H=N1) APPLICA*LE "P S1L!)I1N F1, SEC


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2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential HB

@ched(led Conference @ingle 5eeting 3! for We6e/A(dio

Personal 5eetingPlace Conference *%eservationless-

A(dio >nl Profiles for We6) 'ith 5P A(dio

@i,plified @et9Up for We6)

!(al A(dio endor @(pport

QWe6) Attendee 3!R @(pport for dial9in A(dio conferences

@(pport for *QR- !ialing

@i,plified @et(p for We6)

!ialing changes or C(sto,iDation of U3 ,en(s

A(dio Pro,pts for %ecordings


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s%8P )ncrpted A(dio conferences for )5@ and $5@

4ocaliDations

>(tlook 2010 @(pport 'ith 5P @ched(ling >ption

)cho cancellation and &oise free *$igh :(alit ,ode onl-

User ?ased 4icensing 5odel

)nhanced @&5P 5onitoring and %eporting Capa6ilities

5eetingPlace @>AP AP3

Features no longer supported

e&e' Features Not Supported

@ched(led Conference @ingle 5eeting 3!


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2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential HE

g gfor We6e and 5eetingPlace A(dio

We6) 5eeting &(,6er is the sa,e as 5P A(dio 5eeting 3!

?ack to 6ack ,eetings are (ni7(e

Pass'ord protected sec(re ,eetings

5eetingPlace Personal Conference


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2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential HH

A(dio onl 5eeting @ched(ling

Using We6) >(tlook Pl(g93nI@elect the Ser+ice )ype

"eetingPlace personal Conference

JConference )ypeK % JCallinnum&ersK

@ digit Profile Num&er is assigned 6 We6) ,atches the 5eetingPlace

personal conference ,eeting 3!

Email Notification

e&e' 1utloo( PlugIn



99/161



Add 5P A(dio ideo to an eisting We6) !eplo,ent 'ith Dero disr(ption on

W?@2


100/161


%ecordings Changes to &otifications

3n We6) @ched(ling 5odel recordings are &?% >nl

5eeting recording ,echanis, is si,ilar to %elease E 'ith a ,inor changefor ho' recording notification pro,pts are plaedI

%ecording Pro,pts 'ill pla 'hen $osts t(rns recording on in a specific,eeting *no sste, 'ide pro,pt is heard-

Caveats

A(dio onl recordings not s(pported

3nternal 5eeting Center A(dio and We6) ,eetings not s(pported

4ocalR onto PC recordings are not s(pported


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5P E.= User !ata ?ase 5anage,ent2 Choices


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2 Choices

e&E' 1wned Profiles

5a of 00000 $ost Profiles s(pported5eeting !irector User@nch f(nction snchs all profiles fro, We6) to

5eetingPlace local data6ases

4!AP )nd User A(thentication 'ill 6e via We6) 4!AP AP3Ks # Provisioning

All &e' C(sto,ers 'ith 4!AP integration are re7(ired to (se this ,ethod

)isting C(sto,ers 'ith Q&e'R We6e @ite ,(st ,ove to this

Note Pre+ious +ersions of "P could manage user profiles directly from "P or +ia

directory synchroniation a:(:a "P 1wned profiles0 are still supported:

We6) >'ned Profile 5anage,ent


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"anaging user profiles from e&E' admin is called e&E'ownedprofiles

Co,,on fields (sed 6 5P ,anaged fro, We6)

*(ser/first/last na,e host id e,ail pass'ord profile id/n(,6er P3& lang(age ti,e Done (sertpe stat(s-

Profile id/n(, assigned a(to,aticall (nless c(sto,er ,anages profiles via AP3.

Preferred site ,anaged fro, 5P *>nl need to change in special cases.-

A(dio/video para,eters ,anaged fro, 5P *%arel need to change-

5P Ad,in has the option to s'itch 5P9o'ned profile to We6)9o'nedprofiles 6(t s'itching profiles fro, We6)9o'ned to 5P9o'ned are&>8allo'ed.

8he profile n(,6er cannot 6e H or ,ore digits 6eca(se this 'ill conflict'ith We6) ,eeting n(,6ers. A tool 'ill 6e provided to locate andchange eisting profiles 'ith long profile n(,6ers


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Cisco Confidential 2010 Cisco a nd/or its affiliates. All rights reserved. 10=

&et'ork %e7(ire,entsJ%o(nd 8rip 8i,e*%88- # for We6e Connectivit


105/161


*%88- # for We6e Connectivit With 200 ,s %o(nd 8rip ti,e *%88- 6et'een the A/ Conferencing &odes and 5eeting !irector the

Pri,ar to @econdar 5eeting !irector failover ti,e is 1 ,in(te ,ecommended less than >> ms,))0

With 00 ,s %o(nd 8rip ti,e 6et'een the A/ Conferencing &odes and 5! the Pri,ar to@econdar 5eeting !irector failover ti,e is ,in(tes

With increase in net'ork latenc adding a ne' node 'ill take ,ore ti,e to co,plete

3n the case 'here adding a node eceeds 0 ,in(tes the operation 'ill ti,eo(t

Customer Networ( to Cisco e&E' Cloud ,e7uirements

5eeting !irector to Cisco We6) clo(d ,(st 6e a6le to esta6lish connections o(t6o(nd 8CP onl to the 3nternet *onl @>C;@ pro is s(pported-

?and'idth for 8@P AP3 and (ser profile snchroniDation is ,ini,al

Cisco We6) &ode for A@% or 5C@ ,(st 6e a6le to esta6lish connections o(t6o(nd 8CP onlto the 3nternet *&o 'e6 pro s(pported-

?and'idth is dependent on the total n(,6er of external,eetings 'ith data sharing in progress

3nternal 5eetings do not have an 6and'idth i,pact to the Cisco We6) colla6oration clo(d.

&et'ork %e7(ire,ents9WA& !&@% d ti


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%eco,,endationsDNS ,ecommendations

All 5eetingPlace co,ponents incl(ding 5eeting !irector &odes Conferencing &odesand We6e &odes *>ptional- re7(ires


107/161


3n addition to reg(lar call signaling 5edia ?and'idth re7(ire,ents applI

$igh Capacit *G.11- Conference node at f(ll capacit re7(ires 1=0 56ps for %8P

SIP Call 3andling for !C "anager Clusters

5eetingPlace Conferencing &ode s(pports ,ai,(, of 12 cps

@iDe each UC 5anager Cl(ster s(pporting Conference &odes

Calc(late act(al @3P traffic for esti,ated peak calls per Conferencing &ode

@iDe 1200 G.11 total @3P calls on UC 5anager *= O additional load fro, 5PConferencing &ode via @3P refer-

)a,pleI Ass(,e 12 cps fro, 5P conferencing node ,a load CUC5 at 21Calls per second-

%efer the !nified Communications Siing )ool I httpI//tools.cisco.co,/c(cst


108/161


e&e' "o&ile Client Integration
http://tools.cisco.com/cucst


109/161


g

Audio only or full +oice and data de+ice dependant0

iPhone5 iPad5 *lac(&erry % indows "o&ile

Android "o&ile De+ices New 0


110/161


Cisco !nified Presence C!P0

Cisco Unified Presence Co,ponents


111/161


5icrosoft

4C@/>C@

3?5 4ot(s

@a,eti,e

Carriers /

other +endors

P*.s

Unified C5 E.Cisco Unified

Presence E.=

SIP/SI"PLE

C)I/$*E

CS)A o+er SIP

3:

SCCP

I"AP

4!APv

S1AP

3))P/3))PS

Cisco Unit/UnitConnection

Unified Personal

Co,,(nicator .

5eetingPlace/5eetingPlace

)press

LDAP

5icrosoft

)change

e&DA-

8hird Part

>pen AP3

C!"A

2)API

."PP

Unified 5o6ilit

Advantage

Cisco

We6)

Google8alk

La66er

Unified Personal

Co,,(nicator E.08hird Part

F5PP

Client

Cisco !nified Presence @:; Architecture


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Cisco !nified

Presence @:;

SIP Pro'y

Presence Engine /Instant "essage *ridge

Instant "essagingCompliance and

Logging

2a&&er Session "anager

Jabber XCP

.CP ,oute Fa&ric

)hird Party 1pen API

Calendar

!nified C"Sync Agents

Third Party XMPP Client(Spark, Adium, Pidgin,

MomentIM, etc)

ni!ied Per"onal

Communicator #$%

Postgre@:4

ni!ied Per"onalCommunicator &$%

C!"A

ni!ied Application

'nironmentSIP Inter!ace

ni!ied MobilityAdantage &$%

>!?C

F!?

F5PP

@3P/@35P4)

!nified C"AF4/@>AP

@3P/@35P4)

F5PP

"icrosoft

E'changeCi"coAgent

e"ktop

3C53C5

'%pertAdi"or

Ci"coAgent

e"ktop

3C53C5

'%pertAdi"or

future

future

8hird PartCo,pliance

@erver

Cisco Unified Presence E.=!eplo,ent 5odel for @)C


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Cisco

!nified C"

@:;

@3P 8r(nk

3ntercl(ster Peer3!@ Glo6al User !ata

AF4/@>APC83/:?)

A

Cisco !nified Presence @:;

Su&cluster 4

4A

4*

Su&cluster

&

>!?C

Postgre@:4

p

@ingle CUC5 Cl(ster 'ith CUPE.=

=00 (sers that co(ld scale to 2=00 (sers

@ingle CUC5 Cl(ster

3nstant 5essage archiving is re7(ired

$igh Availa6ilit

>ne t'o server s(69cl(ster of CUP 'ithQ6alancedR (ser assign,ent ,ode.

Cisco Unified Presence !eplo,ent


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Pu&lisher

Pu&lisher

Su&scri&er

,eplication

Cisco !nifiedPresence Cluster

,eplication

Su&scri&er Su&scri&er Su&scri&er

,eplic

atio

n ,eplication

Cisco !nifiedCommunications"anager Cluster

LDAP+

4!AP@nc

)na6le 4!AP @nchroniDation andA(thentication on Co,,(nications 5anager

A(thenticated 4!AP @earch contets

4arge A! deplo,ents ,a re7(ire !o,ainController pro,otion to a Glo6al Catalog

Data&ase Sync


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3nter9!o,ain


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%e7(ires t'o eplicit !&@ do,ains)ach do,ain 6eing a separate co,pan ,akes it eas

@(pported for a single enterprise 6(t need to create the separatedo,ains

@ec(ritI @ol(tion re7(ires a fire'all/&A8/A4G in the!5Z to either ter,inate the federation connections orhave holes opened in the fire'all to allo' traffic fro,specific do,ains.

F5PP traffic is passed thro(gh

@3P traffic is ter,inated and inspected

Unified Presence E.= @3P


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"icrosoft 1fficeCommunicator

"icrosoft1ffice Communications

Ser+er >>

!nified

C" Internet

AccessPro'y

D"UD"U

@3P/@35P4)

3ntercl(ster Peer

!o,ain A !o,ain ?

!nified Personal

Communicator :'

!nified Personal

Communicator @:;

!nified

Presence @:;

F5PP

Adapti+eSecurity

Appliance

Unified Presence E.= F5PP


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Internet!nified

Presence @:;

!nified Personal

Communicator :'

!nified

C"

Adapti+eSecurity

Appliance

D"UD"U

@3P/@35P4)

3ntercl(ster Peer

!o,ain A

!o,ain ?

!nified

Presence @:;F5PP

!nified Personal

Communicator @:;

I*" Lotus SametimeConnect Clients

I*" Lotus Sametime @:'

I*" Lotus

Sametime#ateway

Adapti+eSecurity

Appliance


119/161



Cisco !nified Client Ser+ices Framewor(Soft Client Colla&oration Architecture


120/161


Soft Client Colla&oration Architecture

Cisco e&e'Cisco e&e'ConnectConnect

Cisco !nifiedInfrastructureSer+ices

Cisco !CCisco !CIntegrationIntegration

for "icrosoftfor "icrosoft

CiscoCisco!nified Personal!nified PersonalCommunicatorCommunicator

CiscoCisco$uad Phone$uad Phone

De+eloper %De+eloper %Integrator SD


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%e(sa6le co,,on set of li6raries that Cisco UC applications cons(,e tointegrate 'ith Cisco UC prod(cts and services

$ighl ,od(lar and opti,iDed for each device and operating sste, *Windo's5ac >@ Android i>@-

3ncl(des Cisco Precision ideo )ngine *CP)-

%ed(ced ,e,or (tiliDation and do'nload footprint

Client Ser+ices Framewor(

Cisco !nified PersonalCommunicator @:>

-ersion

@:>


122/161


8r(e enterprise class 35 client

?(ilt on Cisco Unified @ervices


123/161


Glance

CUP $igh Availa6ilit *$A- @(pport

&e' 5eeting )scalation

5eetingPlace 'ith We6) @ched(ling

We6) as @aa@ *no 5eetingPlace-

Client 4ogging !isa6le,ent @(pport

Click to Call E.0


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CUP $igh Availa6ilit *$A- @(pport$igh availa6ilit on CUP E.=

CUP 'ill ,ove CUPC (sers fro, thefailed node to the 6ack(p node

8'o ,odes of CUP operation

5an(al


125/161


g&ia Meetin'(lace with

)ebx Schedulin'@ched(ling*A(thenticating-Loining

Click on 5eeting

3con to start a,eeting

Click tojoin

5eeting%oo,

5eeting%oo,

5eeting%oo,

Get a chat,essage'ith link

Get a chat,essage'ith link

Click tojoin

A(thenticating

Cascading5eeting%oo,

Cisco Unified Personal Co,,(nicator

Click to Call E.0


126/161


3ncl(sion@a,e Click to Call eperience on 5icrosoft >ffice applications

'ith CUPC

&e' Qri66onR 6(tton in 5icrosoft Word )cel # Po'erPoint

d in


5icrosoft >ffice 2010 3ntegration


127/161


Cisco Presence 4ight9(ps Cisco Click to 35/Call

5icrosoft >(tlook 2010Supported

in

CU(C"#0+,-

g


5icrosoft >ffice 2010 3ntegration


128/161


Cisco Presence 4ight9Ups Cisco Click to 35/Call

5icrosoft Word 2010Supporte

din

CU(C"#0+,-

g

Unified CUPC and We6e Connect ClientCisco La66er for 5AC


129/161


Converged Unified Personal Co,,(nicator and We6eConnect client for 5AC

>ption of We6e Connect clo(d or on9pre, CiscoUnified Presence connectivit

C@< 6ased architect(re 'ith


130/161


35/Presence

Gro(p Chat

Persistent Chat

!irector 3ntegration

A(dio/Call Control

!eskphone 5odeis(al oice,ail

We6 )scalation

CUP $A @(pport

20p

$!/!eskphoneideo


131/161


?asic 35 #

Presence

Advance 35 # Presence

?asic A(dio #

ideo

We6 Conferencing

A(dio # ideo Conferencing

is(al oice,ail


132/161


PC # 5AC Android # i>@ 8a6lets @,art Phones


133/161


Allinone !C Application Presence # 35 oice ideo voice ,essaging !esktop sharing conferencing

Colla&orate from Any or(space PC 5ac ta6let s,art phone >n9pre,ises and Clo(d 3ntegration 'ith 5icrosoft >ffice


134/161



135/161


La66er for iPadinto 8elePresence

8elePresence into

La66er for Windo's


136/161


Common -ideo )echnology Foundation

Dedicated Client

for )elePresenceonly

$! ideo on PC 5ac

Presence 35 oice *softphone- $!ideo !esktop @hare #

Conferencing oice 5essaging

Allinone !C Client

Cisco !C Customer


137/161


Ciscojabbervideo.com

)tend 8elePresence environ,ents to Partners and C(sto,ers

Anno(nced in &ove,6er 2011 in 6eta no'


138/161


Add colla6oration to'e6 apps # 6(sinessprocesses

5icrosoft does not dothis 'ell

%e7(ires f(ll client install*headless- to do voicevideo

'''.ja66errdeveloper.co,


139/161



"icrosoft Integrations

Cisco UC 3ntegration for 5icrosoft >ffice Co,,(nicator

C(rrent version of CUC35>C-ersion

@:>


140/161


CUC35>C provides c(sto,ers a

co,prehensive integration of 5icrosoft

35 # Presence 'ith Cisco UC

@o,e of CUC35>C shipping feat(resM.

@oft phone # !esk phone Control

@tandards96ased 'ide96and a(dio

@tandards9?ased $igh9definition video *20p-

Phone presence displaed in 5icrosoft

>ffice Co,,(nicatorClick to call fro, >ffice 6ro'sers

3ntegrated 'e6 colla6oration

is(al oice,ail

@(rviva6le %e,ote @ite 8elephon

Windo's @(pport

Cisco UC 3ntegration for 5icrosoft >ffice Co,,(nicator

User 3nterface enhance,ents
http://www.cisco.com/go/jabber


141/161


&e' enhancedconversation controlpane

&e' pane design

!rag 3con integrated intopanel stling droptarget is no' f(ll iconpane

Cisco UC 3ntegration for 5icrosoft 4nc

5icrosoft 4nc 2010 @(pport


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UC 3ntegration E.= introd(ces 5icrosoft4nc 2010 s(pport.

Cisco participated in the Wave 1 8APprogra, to develop the Cisco UCintegration for the 4nc 2010 client.

3ntegration detects version of 5icrosoft

prod(ct and displas co,,(nicationpane in a stle to ,atch 5icrosoftprod(ct

All CUC35>C E feat(res 'ill 6e availa6le inthe 4nc client.

8he 5icrosoft client sho'n on this slide is the 4nc %eleasecandidate 'hich is p(6licl do'nloada6le fro, 5icrosoft.co,


CA@8 s(pport for EH/HH phones

-ersion

@:;40


143/161


pp p

3n !esk phone ,ode the a(dio 'ill 6e thro(gh the !esk phone and the

ideo 'ill 6e displaed on the PC>nl possi6le if PC is tethered to the EH/HH phone. @erver $ealth

screen 'ill sho' CA@8 connected as 'ell as C83 connected

ideo 'ill onl ever appear on one device I

3f the EH/HH phone has its o'n ca,era attached then it 'ill ref(se the CA@8connection and ideo 'ill 6e displaed on the phone

>ther'ise ideo 'ill 6e displaed on the PC

@(pport for the follo'ing phones added in E.= IEHB1 HH=1 HH1

5ini,(, Phone


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2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential 1=0

g&e' ri66on 6ased click to call pl(g9ins for

5icrosoft >ffice

Word )cel

Po'erPoint >(tlook

>ffice s(ites s(pported

>ffice 200 *&ot ri66on 6ased-

>ffice 200

>ffice 2010

Persona 5en(s also s(pported in >ffice 200# 200

@(pport for >ffice 2010 B 6it road ,apped


>ffice Pl(g9in enhance,ents
http://www.jabberrdeveloper.com/


145/161


>ffice Pl(g in enhance,ents

&e' ri66on application integrations for Word )cel andPo'erPoint etend click to call f(nctionalit in the UC 3ntegration


@ingle @ign >n *@@>-

-ersion

@:;40


146/161


@ingle @ign >n *@@>-

? logging into their desktop (sers can sea,lessllogin to the integration

&o additional re7(ire,ent to provide a (serna,e #pass'ord for UC 5anager / 4!AP director

)nd (ser a(thentication is 6ased on 'indo'sdesktop login to a do,ain

!esigned aro(nd Active !irector 'ith ;er6erosenviron,ent to achieve Windo's desktop @@>

%e7(ires (pgrade to !C "anager @:; %C!CI"1C @:;

8he sol(tion re7(ires the penA5 @erver H.


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2012 Cisco a nd/or its affiliates. All rights reserved.Cisco Confidential 1=B

irt(al!esktopon Ci(sideo >(t

;e6oard/

5o(se

irt(al

!esktop !ispla Port

U@?/?8

Cisco Ci(s

@ec(re !3 via Cisco P&

Capa6le of %ich 5edia

C(sto,iDed Android Applications>n !evice Co,p(ting Capa6ilitiesie' and )dit !oc(,ents

5(ltiple !3 endors%e,ote PC Access and Clo(d

Co,p(ting


150/161


Cisco La66er 35

Cisco :(ad

Cisco @ho' and @hare

irt(al8ea,ing

ideo

Creation

and Access

3nstant

5essagingCisco UnifiedCo,,(nications

Cisco 8elePresence and)ndpoint 3nteropera6ilit

Cisco We6) *3ntegrated-

4ifelikeideo

5eeting

Center

UC 5anager*5anagea6ilit-

Unit Connection

@ea,less3ntegration and 3nteropera6ilit


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2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential 1=E

Dimensions % eight$eightI E.E= in *22= ,,-WidthI =.= in *10 ,,-!epthI 0.=H *1= ,,-WeightI 1.1l6s *=g-

DisplayR 4C! 1BIH Aspect %atio102 B00 $igh9%esol(tion!(al 3ndependent !isplas

"emory2 G? @ 2.2

Networ(s and InterfacesW4A& E02.11 a/6/g/n

*Wi


152/161

2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential 1=H

%< )cellence E02.11a/6/g/n 'ith Cisco

CleanAir

CCF Co,pliant Chipsetd(al 6and capa6le

?l(etooth co9eistence

)nhanced 8raffic @trea,5etrics %eporting

$igh :(alitPerfor,ance

%oa,ing


153/161

2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential 1B0

follo'ing ite,s ,eet Cisco g(idelines.

Signal8he cell edge sho(ld 6e designed to 9B d?, 'here there is a 2090O overlap of adjacent access points at thatsignal level.8his ens(res that the Cisco Ci(s al'as has ade7(ate signal and can hold a signal for at least = seconds in orderto roa, sea,lessl.

Channel !tiliationChannel UtiliDation levels sho(ld 6e kept (nder =0O.3f (sing the Cisco Ci(s this is provided via the :o@ ?asic @ervice @et *:?@@- 'hich e7(ates to aro(nd 10=.

Noise&oise levels sho(ld not eceed 9H2 d?, 'hich allo's for a @ignal to &oise %atio *@&%- of 2= d? 'here a 9Bd?, signal sho(ld 6e ,aintained.

Pac(et Loss / DelayPer voice g(idelines packet loss sho(ld not eceed 1O packet loss other'ise voice 7(alit can 6e degradedsignificantl.Litter sho(ld 6e kept at a ,ini,al *[ 100 ,s-

,etries

E02.11 retrans,issions sho(ld 6e less than 20O.

"ultipath5(ltipath sho(ld 6e kept to a ,ini,al as this can create n(lls and red(ce signal levels.

Cisco C5 Config(ration


154/161


Wireless 4A& can 6e config(red on an enterprise phone co,,onphone profile or individ(al phone config(ration level.

3n the enterprise phone config(ration ,en( W4A& can 6e config(redto override co,,on settings.

:o@ Config(ration in CUC5


155/161


8he !ifferentiated @ervice Code Point *!@CP- val(es for Cisco Ci(s to (se are

config(red in the )nterprise Para,eters section 'ithin Cisco UnifiedCo,,(nications 5anager.

? defa(lt signaling packets *@3P- as 'ell as config(ration protocol packets*8


156/161


Use the follo'ing g(idelines 'hich are o(tlined in o(r deplo,ent g(ides 'hen config(ring the access pointI

@et J$uality of Ser+ice $oS0Kto JPlatinumK:

)ns(re the J"" PolicyKis set to JAllowedK or J,e7uiredK

)ns(re JAironet IEKis ena6led

)ns(re that JD)PCK is JEna&ledK

)na6le JClientLin(K for E02.11n capa6le access points

)na6le JClean AirK for Cisco Aironet =00 @eries access points

)ns(re JEna&le Low Latency "ACKis disa6led

!isa6le JPP Peer to Peer0 *loc(ing ActionK/ JPu&lic Secure Pac(et Forwarding PSPF0K

!isa6le JD3CP Address AssignmentK

)ns(re J"FP Client ProtectionKis set to disa6led or optional

)ns(re JAggressi+e Load *alancingKin the Controller config(ration or JClient Load *alancingK in theW4A& config(ration are disa6led

)na6le JSymmetric "o&ile )unneling "odeKif 4aer ,o6ilit is 6eing (sed

)na6le JShort Pream&leKif (sing 2. G$D

&oteI 8he W4A& Controller config(ration sho(ld 6e validated 6 (sing the W4C config analDer.

httpsI//s(pportfor(,s.cisco.co,/docs/!>C91

:(alit of @ervice *:o@-


157/161


:(alit of @ervice ens(res real9ti,e traffic *voice and video- and call control traffic

get proper priorit. 8o ens(re proper 7(e(ing (se the follo'ing s(ggestionsI

)ns(re that W55 is ena6led in the @@3! config(ration.

)na6le !ifferentiated @ervices Code Point *!@CP- tr(st thro(gho(t the net'ork or config(re a :o@

polic to set the !@CP val(e.

?e s(re that voice video and call control packets have the proper :o@ ,arkings (pstrea, and

do'nstrea,.

)na6le the QPlatin(,R :o@ profile in the @@3! config(ration 'hen (sing Cisco Unified Wireless 4A&

Controller technolog.

A :o@ polic 'ill need to 6e created for a Cisco Access Point in a(tono,o(s *standalone- ,ode 'hich

ena6les proper 7(e(ing and priorit for voice video and call control traffic.

)raffic )ype DSCP @>:4p ""

oice )< *B- = B

ideo A


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2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential 1B=

8he Wireless 4A& config(ration ,(st 6e done locall at theCisco Ci(s via the to(ch screen.

A fe' Wireless 4A& para,eters need to 6e config(red in orderto associate via Wi9pen WPA/WPA2 P@; E02.1 )AP


159/161

2012 Cisco a nd/or its affiliates. All rights reserved. Cisco Confidential 1BB

$! ,edia station

U@? ports

.=9,, headset jack

10/100/10009G6ps s'itch ports for 'iredconnections and Po'er over )thernet *Po)-

Additional speaker for 'ide6and hands9freeco,,(nications

!isplaPort\ to connect to a larger displa foran i,,ersive video eperience and for avirt(aliDed desktop eperience

8'o handset optionsI standard and sli,line

Charging dock

)legant charging dock to recharge the

replacea6le 6atter

Carring case

Provides 4C! protection 'hile transporting theCisco Ci(s\ 6(siness ta6let


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$%A


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*Ac(!P SLides

SEC UC Kick-Off - Day-1&2 v0.3.ppt

Documents