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The State of Paid Search
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Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

May 22, 2020

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Page 1: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

The State of Paid Search

Page 2: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

The following proprietary presentation is given for general informational purposes only and shall be kept strictly confidential.

Webinar Housekeeping Rules

Page 3: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

The State of Paid Search

Page 4: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

The following proprietary presentation is given for general informational purposes only and shall be kept strictly confidential.

Zach Gryphon is a digital performance media specialist with 8+ years of hands-on experience across search, social, and display. In his current role as Client Success

Director, Zach is responsible for the the long term success of strategic clients by enabling them to realize the maximum value from their partnership with Kenshoo.

Kenshoo Kenshoo is the leading marketing technology platform for brands looking to plan, activate and measure growth strategies across the most-engaging digital channels. Kenshoo offers the only marketing solution that combines data-driven insights and best-of-breed optimization to help make informed decisions, scale and measure performance across Google, Facebook, Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning algorithms and artificial intelligence leverage market signals and enable companies to predict and keep pace with the omnichannel customer journey.

Page 5: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

The following proprietary presentation is given for general informational purposes only and shall be kept strictly confidential.

TODAY’S AGENDA

Page 6: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

The following proprietary presentation is given for general informational purposes only and shall be kept strictly confidential.

01. Savvy marketers understand that success in search requires you to think beyond Google and Microsoft

Page 7: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

The following proprietary presentation is given for general informational purposes only and shall be kept strictly confidential.

PURCHASE

CONSIDERATION

AWARENESS

The ‘textbook’ funnel does not represent the actual user journey

Page 8: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

The following proprietary presentation is given for general informational purposes only and shall be kept strictly confidential.

Since search plays a role at every stage of the funnel, your search program can’t only focus on the last step.

PURCHASE

CONSIDERATION

AWARENESS

Page 9: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

The following proprietary presentation is given for general informational purposes only and shall be kept strictly confidential.

Page 10: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

The following proprietary presentation is given for general informational purposes only and shall be kept strictly confidential.

AI is data analysis at speed and scale

Page 11: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

This proprietary presentation is given for general information purposes only and shall be kept strictly confidential.

Page 12: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

The following proprietary presentation is given for general informational purposes only and shall be kept strictly confidential.

02. Understand how to control the machines before they control you

Page 13: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

The following proprietary presentation is given for general informational purposes only and shall be kept strictly confidential.

Signal Enhancement

Page 14: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

The following proprietary presentation is given for general informational purposes only and shall be kept strictly confidential.

Where is spend focused across:

Audiences? Devices? Keywords? Locations?

Page 15: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

The following proprietary presentation is given for general informational purposes only and shall be kept strictly confidential.

Device shift

Audience shift

Smart tags help you draw actionable insights

Page 16: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

The following proprietary presentation is given for general informational purposes only and shall be kept strictly confidential.

Google Smart Bidding x Budget Navigator

optimal investment

budget constraint

daily pacing

Page 17: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

The following proprietary presentation is given for general informational purposes only and shall be kept strictly confidential.

-49%Cost per click

Traffic+2%

Cost per conversion-42%

“Budget navigator – combined with Smart Bidding – generates

huge efficiency in terms of operations, along with

effectiveness on business results.”

Challenge: Vodafone Turkey is in a highly competitive market and a

crowded vertical that faces volatility in the search market every single day.

Solution: With Kenshoo’s Budget Navigator, Vodafone Turkey was able to

automatically adjust to market conditions and competitor efforts by leveraging

intelligent forecasting, dynamic budgeting, and continuous feedback.

Smart Bidding x Budget Navigator

Page 18: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

The following proprietary presentation is given for general informational purposes only and shall be kept strictly confidential.

03. Your data is only as good as its ability to measure business outcomes

Page 19: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

The following proprietary presentation is given for general informational purposes only and shall be kept strictly confidential.

63.8%Demonstrating the

impact of marketing actions in financial

outcomes

Page 20: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

The following proprietary presentation is given for general informational purposes only and shall be kept strictly confidential.

Privacy measures create blind spots for data driven attribution

Safari ITPBlocks 3rd Party

cookies

Blocks 3rd partyCookies by default

Plans to phase out 3rd party cookies within two years

Removes 3rdparty impression

tracking

Blocks some 1st party cookies

Page 21: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

The following proprietary presentation is given for general informational purposes only and shall be kept strictly confidential.

Incrementality allows you to understand if an action would have happened in the absence of a paid media touchpoint

Page 22: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

The following proprietary presentation is given for general informational purposes only and shall be kept strictly confidential.

Publisher pixels, 3rd party pixels, CRM, site analytics, etc.

Page 23: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

JAN

Incrementality testing is complex, slow, and expensive

Planning Test Run

Insights

FEB MAR

Page 24: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

The following proprietary presentation is given for general informational purposes only and shall be kept strictly confidential.

Reduce complexity by leveraging AI to automate analytics intensive tasks

Page 25: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

Save time and money by selecting a plan that fits your business needs

Page 26: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

JANPlanning Test Run

Insights

FEB MARTest Run

Reduce time to insight with Impact Navigator

Page 27: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

JANPlanning Test Run

Insights

FEB MARTest Run

Reduce time to insight with Impact Navigator

Page 28: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

JANPlanning Test Run

Insights

FEB MARTest Run

Test Run

Test Run

Reduce time to insight with Impact Navigator

Page 29: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

Calibrate

Calibrate

Calibrate

Calibrate

Adjust measurements to achieve the sweet spot in performance

Pinterest, 2x spend

Google, 1.3x spend

Amazon, 0.6x spend

TV, 1.8x spend

Page 30: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

The following proprietary presentation is given for general informational purposes only and shall be kept strictly confidential.

New display channels resulted in no significant brand lift when measured as part of the actual market mix in place

“With Kenshoo Impact Navigator we can measure the real impact in

the marketplace before starting significant investment, and focus

on where there’s really incrementality.”

Challenge: Could the brand grow product conversions further by

opening additional display-focused channels?

“We win when we create better shopping experiences. We win when we bring

the most relevant products to our customers. And we win when we find new

marketing approaches to bring our audience closer. The challenge is to

discover which one of the new approaches work better in order to achieve

insights through testing.”

Impact Navigator

Budgets were reallocated to support more effective channels

Page 31: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

The following proprietary presentation is given for general informational purposes only and shall be kept strictly confidential.

KEY TAKEAWAYS

Actionable Insights

Leverage AI to better understand what’s

driving success

Incrementality Testing

Bridge the gap between marketing performance and

business performance

Full Funnel Search

Put the user at the center of your search

strategy

The Right Toolkit

A complex ecosystem requires the new

types of levers

Page 32: Search The State of Paid · Microsoft, Amazon, Walmart, Apple Search Ads, Pinterest, Snapchat, Instagram, Verizon Media, Yandex, Yahoo Japan, and Baidu. Kenshoo’s machine-learning

The following proprietary presentation is given for general informational purposes only and shall be kept strictly confidential.

Thank you!

Kenshoo22 4th Street

7th Floor

San Francisco, CA 94103

Ph +1 877 536 7462

www.kenshoo.com