1 © 2008 Paymetric, Inc. All Rights Reserved. | Confidential do not Distribute Paymetric SD Paymetric SD User User Training Training SAP Credit Card Processing Presented by Rupesh Shringarpure
1© 2008 Paymetric, Inc. All Rights Reserved. | Confidential do not Distribute
Paymetric SD Paymetric SD User TrainingUser Training
SAP Credit Card ProcessingPresented by
Rupesh Shringarpure
3
Outline
Basic document flow in SD
Sales orders Authorization requests Optional adjustments to authorization requests Authorization responses Managing authorizations on sales orders
Deliveries
Invoices/Billing
Blocked documents
Authorization Reprocessing options
XiPay exception research
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Solution Overview
P C M A
Custom & LegacyCustom & Legacy
Web ServersWeb Servers
Th
eP
aym
en
t C
hain
Gap
XiPay ServerXiPay Server
XiPay Adapters
Processors
&
Gateways
Processors
&
Gateways
Acquiring BanksAcquiring Banks
Issuing BanksIssuing Banks
XiPay Cartridges
InternetFrame Relay
Extend SAP Capabilities
Modular EnterpriseIntegration
Intelligent TransactionProcessing Engine
Modular BankingConnections
A Proven Solution….
Enterprise DatacenterEnterprise DatacenterBanking
RelationshipsBanking
Relationships
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SAP
XiPay
SalesOrder
DeliveryAccountingDocument
AccountingDocument
Invoice
Settlement Run
SD FI
Authorization viaXiPay
Settlement viaXiPay
Basic Document Flow (SD/FI)
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Authorizations
Authorization Requests Authorization Request Authorization Response
Preauthorization
Manual authorization
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Authorization requests
All authorization requests are generated from the SALES ORDER, in standard SAP.
Capturing credit card information• Sales overview screen• Payment card tab on sales order
header – recommended
When will authorization occur?• Standard SAP will ONLY authorize
at “order save”
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Authorization requests (continued)
How much authorization is required?
• Next delivery/service value• Confirmed quantities• Material availability date
(Delivery related)• Billing date
(Non –delivery related)
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Authorization requests (continued)
How many Authorizations?• Multiple cards• Limit-to-values• Impact of deliveries
• Impact of invoices
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Optional Auto-Adjustments to Authorizations
Note: These are NOT part of standard SAP and are strictly OPTIONAL, requiring separate coding to enable the necessary functionality.
Authorization splitting Split for future deliveries Split for future invoices Scenarios must be predictable to be automated
Authorization inflation Inflate for values not known at time of order creation Inflate for future freight/shipping/taxes Scenarios must be predictable to be automated
Forced Authorization of all, some, or none of order items Authorization regardless of Material Availability Date or Billing date
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Authorization Responses
ALL responses are stored in the sales order Payment Card Header screen.
Authorization types: Automatic Authorization Manual (Verbal Authorization) Pre-auth (SAP Pre-authorization)
Automatic • Real-time• Immediate (typically), but can be done in background• Communication via RFC• XiPay• Processor• Issuing bank
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Authorization Responses (continued)
Manual• Also known as verbal authorizations• When to perform a manual authorization• Manual authorization button• Capturing the manual authorization details
Manual AuthManual Auth
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An additional kind of authorization:• Pre-auth (SAP pre-authorization)
Authorization Responses (continued)
Pre-authPre-auth
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Authorization Responses (continued)
Response types and actions : Approval
• Status: APPROVED Authorization granted No pop-ups or messages in the sales order
Non-Approval• Status: DECLINED
Pop-up message indicating authorization issue Saving the order will place it on Authorization Block
• Status: COMMUNICATION ERROR Pop-up message indicating authorization issue Saving the order will NOT place it Authorization
Block
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Managing Authorizations
Possible actions for a non-approved authorization response:
Status: DECLINED• Check status• Check text message• Contact internal helpdesk to verify known issues and communications• Uncheck “Authorization Block” manually (if applicable)• Re-save order to attempt a re-authorization
Status: COMMUNICATION ERROR• Check Status• Check text message• Contact internal helpdesk to verify known issues and communications• Re-save order to attempt a re-authorization• If RFC’s are down, this may require restart of Services on XiPay Server
NOTE: Do NOT delete an APPROVED Authorization Response!
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Sales Order screens:
Payment card tab on sales order header• Available authorizations
• Approved• Not expired• Not billed
• Unavailable authorizations• Non-approved (e.g. Declined, Comm. Error or Preauthorization)• Expired• Billed
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Managing Authorizations(Continued)
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Managing Authorizations(Continued)
Payment card detail (from within Payment card tab)• Primary fields
• Authorization number• Auth.refer.code (XiPay transaction ID)• Authorization amount• Authorization type• Pre-authorization flag• GL account• Merchant ID• Response text• Response codes
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Deliveries
Each delivery requires at least ONE authorization
Delivery process will check for available authorizations on the order
When available authorizations identified, there is no update of the sales order
Relevant available authorizations CANNOT be viewed within the delivery
No payment card information is copied into the delivery, it remains in the order
“Insufficient authorization” results in delivery going on credit hold
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Invoices
Each invoice requires at least ONE authorization
Invoice process will check for available authorizations on the order
When available authorizations identified, the Sales Order is updated with a billing status against the “consumed” authorizations
Payment card information is copied into the invoice
Relevant available authorizations can be viewed within the invoice
Payment Card info on Invoice header with Authorization Details
“Insufficient authorization” results in invoice going on billing block
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Blocked Documents
Any document blocked due to payment card reasons (insufficient authorization)
• Must have the missing authorization amended to the sales order• Will typically be “visible” to the sales order upon reprocessing, thereby
automatically adjusting the amount to be authorized
T-code VCC1 (Payment Cards: Work List)• Sales orders and Deliveries
• VCC1 versus VKM1 (Blocked SD Documents) VKM1 lists all blocked documents VCC1 lists Payment Card relevant documents only
• Reprocessing options – re-authorize and release
• PCMA enhanced version of VCC1: /PMPAY/PU_VCC1 Runs as a background job Automatic authorization attempt If auth successful, will release from credit hold
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Blocked Documents(Continued)
T-code VFX3 (Release Billing Documents for Accounting)• Invoices• Reprocessing options – re-authorize and release• PCMA enhanced version of VFX3: /PMPAY/PU_VFX3
Runs online and as a background job Automatic authorization attempt If auth successful, will release to accounting
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Authorization Reprocessing Options (continued)
Implementation Decision
Preventative options:
• Re-authorize orders in background (Program RV21A010)
• Authorization Value Split user exit at time of Order Save
• Re-authorization in background during Delivery creation
• PCMA Utility: Expiring Payment Card Authorizations Re-authorizes orders with expired authorizations Batch Job Online Program /PMPAY/PU_EXP_AUTH
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Authorization Reprocessing Options
Corrective options:
• Manually re-save Sales Order – engages authorization logic
• Sales Orders and Deliveries on Credit Hold for Insufficient Authorization: VCC1
Re-authorize order and release order/delivery Std SAP transaction
VCC1 in Background Re-authorize order and release order/delivery in Background PCMA Program /PMPAY/PU_VCC1
• Billing Documents on Billing Block for Insufficient Authorization: VFX3
Re-authorize order and release billing document Std SAP transaction
VFX3 in Background Re-authorize order and release billing document in Background PCMA Program /PMPAY/PU_VFX3
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XiPay
Authorization exceptions Research (authorizations and settlement) Reporting Printing Individual Invoices Operations
• Independent authorizations• Independent settlement