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Annual Report Division of Student Life Santa Clara University
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SCU Student Life Annual Report 2012-13

Mar 08, 2016

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Tedd Vanadilok

Santa Clara University, Division of Student Life, Annual Report 2012-13
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  • Annual Report

    Division of Student Life

    Santa Clara University

  • Division of Student Life | Annual Report 2012 - 2013| 1

    A Letter from the Vice Provost for Student A Letter from the Vice Provost for Student Life and Dean of Students..........................................................................2Life and Dean of Students..........................................................................2

    2012- 2013 Highlights......................................................................................32012- 2013 Highlights......................................................................................3

    Benson Memorial Center.............................................................................4Benson Memorial Center.............................................................................4

    Career Center......................................................................................................6Career Center......................................................................................................6

    Center for Student Leadership................................................................8 New Student Programs Parent & Family Programs Student Activities Student Leadership

    Cowell Center...................................................................................................12 Counseling and Psychological Services Emergency Medical Services Student Health Insurance Services Student Health Services

    Office for Multicultural Learning....................................................16

    Office of Student Life.................................................................................18 Disabilities Resources.........................................................................20 Disabilities Resources.........................................................................20 Wellness Center.....................................................................................20 Wellness Center.....................................................................................20

    Residence Life....................................................................................................22Residence Life....................................................................................................22

    Staff Highlights.............................................................................................24Staff Highlights.............................................................................................24

    Organizational Chart.................................................................................25Organizational Chart.................................................................................25

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    Table of Contents

  • 2 | Annual Report 2012 - 2013 | Division of Student Life

    October 2013

    Colleagues and Friends,

    It gives me great pleasure to share the inaugural Division of Student Life Annual Report highlighting the accomplishments and milestones from the 2012-13 academic year. Th e Annual Report provides an opportunity for us to refl ect on our work as we continue to enhance the Santa Clara experience for our students.

    Together with students and campus colleagues, the staff across Student Life (Benson Memorial Center, Career Center, Center for Student Leadership, Cowell Center, New Student Programs, Offi ce for Multicultural Learning, Offi ce of Student Life, Parent and Family Programs, Offi ce of Residence Life) implemented programs and services aligned with Santa Claras vision, mission and fundamental values. Highlights from each department may be found on the following pages.

    One of the challenges this past year, was to deploy the resources within the Division to support more effi ciently and eff ectively student learning and co-curricular involvement. Th e overarching goal of reorganizing the Division was to deploy our talented workforce in ways that foster collaboration, minimize duplication and allow for the creativity that comes with proximity. Results achieved:

    Th e Offi ce for Multicultural Learning moved from Benson Memorial Center to the Locatelli Student Activities Center and reports to the Director of Campus Programs, Tedd Vanadilok;

    Orientation and New Student Programs moved from Kenna Hall to the Locatelli Student Activities Center, also reporting to the Director of Campus Programs;

    International Student Services (ISS) joined the Global Engagement Offi ce under the leadership of the Associate Provost for International Programs; and

    Disabilities Resources Offi ce joined the Offi ce of Student Life, led by the Associate Dean for Student Life, Matthew Duncan.

    A revised organizational chart is included at the end of the publication.

    We have a great deal to be proud of this past year. I invite you to take a few minutes to read through the Annual Report to learn more about our work on behalf of students.

    Regards,

    Jeanne Rosenberger

    Vice Provost for Student Life and Dean of Students

    A letter from the Vice Provost for Student Life and Dean of Students

  • Division of Student Life | Annual Report 2012 - 2013| 3

    Th e ALPHA Residential Learning Community (RLC) returned to their home in the new Graham Residence for the 2012-2013 academic year. Th e new Graham complex is home to approximately 351 students in mini-suite confi gurations with two double rooms sharing a bathroom. Th e complex features eight fully ADA compliant student rooms. Every 32 beds are grouped in a neighborhood with its own kitchen, laundry room, and lounge. Common areas include two classrooms, a large multipurpose room, administrative offi ces, vending machines, and restroom facilities. Th e building features a student show room that has become a new stop on the daily campus tours.

    Opening of Opening of Graham ComplexGraham Complex

    Neighbor RelationsNeighbor RelationsTh e annual Neighborhood Walk-About brings together Associated Student Government (ASG) leaders, members of the Santa Clara Police Department (SCPD) and staff in the Offi ce of Student Life. Each team of three goes door-to-door to all of the houses and apartments in the areas adjacent to the University. Th e purpose of the Walk-About is to provide information on safety, responsible hosting, and fostering positive relationships with neighbors. A goal of the program is to set clear expectations for student behavior in the neighborhood, while allowing student residents to meet the members of SCPD who are assigned to the SCU call area. Of the 110 houses that received information packets, 98 student residences spoke to SCPD offi cers and ASG members.

    Student Student Organization Organization

    SuccessSuccess

    Th e Santa Clara Community Action Program (SCCAP) was honored by the Santa Clara Community Board of Education as Volunteers of the Year for 2012-2013 due to their work with Chandler Tripp School. Th e Santa Clara Review has published Issue 2 of Volume 100, featuring refl ections by former editors dating back to the 1950s. Th e publication party included a reading by former U.S. Poet Laureate and Pulitzer Prize winner Robert Hass.

    Into the Wild Into the Wild Wilderness Wilderness

    OrganizationOrganizationInto the Wild (ITW) began as a small group of students interested in off ering substance-free alternatives to the off -campus party scene. Since its inception in 2009, ITW has sought to unite the outdoor enthusiasts on campus who are looking to fi nd a group of like-minded individuals, explore the surrounding wilderness together, and make the most of their SCU experience. Weekly ITW organizes at least two trips for all skill levels that include hiking, backpacking, snow camping, rock climbing, kayaking, rafting, surfi ng and more. ITW promotes healthy, sober fun while encouraging education in environmentally sustainable practices. Its second generation of student leadership has broadened its purpose by supporting SCUs commitment to sustainability and serving as a resource for individual students, student organizations, and university departments.

    Justice Starts HereJustice Starts HereJustice Starts Here is an on-going Residence Life program promoting social justice and equality. Th e program seeks to promote safe and inclusive communities for students, staff , faculty, and all other members of the Residence Life community. Residents are encouraged to LISTEN: to the stories of others; SPEAK: fi nd your voice and be a voice for others; and ACT: take personal responsibility for yourself, others, and this community.

    2012

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  • 4 | Annual Report 2012 - 2013 | Division of Student Life

    Benson Memorial Center

    Benson Memorial Center, located on the Santa Clara University campus, is committed to the education of the whole person in the Catholic Jesuit tradition. To this end, Benson Memorial Center is thus dedicated to:

    Providing services and facilities to meet the needs of the campus community including student, staff , faculty, alumni and guests of the University

    Support the academic mission and student development mission of the University

    Off ering the environment for life-long learning through a variety of structured and unstructured activities

    Celebrating uniqueness of each individual Practicing a client-centered philosophy, which

    encompasses maximizing usage of facilities and the well being of others

    Encouraging the value of service to others

    Benson Memorial Center creates an environment for education, relaxation, recreation and interaction and thus serves as the hearthstone of the University.

    MissionMission Points of PridePoints of PrideTh e BroncoTh e Bronco A series of facility enhancements were

    implemented in Th e Bronco over the winter break to support student interest in using the venue for programming. Student leaders worked with the Benson Memorial Center and Center for Student Leadership staff to coordinate student events in the venue, with particular attention to events on Tuesday and Th ursday nights.

    Building OperationsBuilding Operations A shift in the professional staff management

    team: a Daytime Building Manager and Evening Building Manager were hired

    Welcoming and inviting feeling presented by the student staff at the Information Desk

    Student artwork procurement and exhibition continues to be a critical piece of the overall look and feel of the building

    Outdoor venues, particular the Alumni Terrace, received a face-lift through new tables, chairs, and umbrellas

    As part of a greater campus-wide initiative Benson Memorial Center received an increase of 48 new Wi-Fi Access Points for greater coverage, added bandwidth, and increased speed

  • Division of Student Life | Annual Report 2012 - 2013| 5

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    A Message from the Assistant Vice ProvostA Message from the Assistant Vice ProvostDear Santa Clara Community,

    As Benson Memorial Center approaches its 50th anniversary as an integral part of the student experience it is good to be reminded that truly it is the heart and soul of the students out of classroom experience.

    It was a transitional year, as the management of the three-story facility moved from the University Event Planning Offi ce to Student Life during the course of the year. Th e goal in the coming year is to build upon recent successes and begin to plan for the future.

    At the core of Benson Memorial Center is student involvement, whether that be as casual users, events and programs, and/or as employees. Students ensure that the Student Center is student focused!

    Matt CameronAssistant Vice Provost for Student Life

    Goals for 2013-2014 Develop learning outcomes for student

    employees that further their skills and personal development

    Actively participate in visioning the Student Center of the future so that SCU may be recognized as the foremost Jesuit Student Center

    Continue to evolve a new management organizational structure that focuses on best practices of Student Center customer service, building management and student development

    Propose a new student staff model that includes greater student leadership opportunities

    Renew and refresh Benson Memorial Center website and Internet presence

  • 6 | Annual Report 2012 - 2013 | Division of Student Life

    Career CenterMissionMission

    We are committed to the development of the whole person by:

    Educating for the continuous process of personally authentic career and life development;Encouraging self discovery through refl ection and engagement with the world; andPromoting the pursuit of a meaningful vocational journey that responds to the needs of society.

    Our mission is realized through: Career counseling with students and alumni Vocation discernment courses Career development events and classes Experiential learning opportunities and

    on-campus employment Developing employer connections in the

    non-profi t, educational, government, and business communities

    Fostering alumni relationships and involvement with students

    Providing relevant informational resources Innovative use of technology Collaborating with the University community

    to facilitate integrated education Benchmarking best practices On-going staff professional development

    Winner of National Association of Colleges and Employers (NACE) Innovation Award 2013 for Marketing and Branding

    At year-end there were 5,380 students, alumni, and employers as members on our industry LinkedIn groups

    Launched a new assessment tool to engage freshmen and sophomores, which resulted in 47% increase in appointments

    Developed and launched Career Prep Bootcamps, which are 4-week programs targeted to various industries including company site visits for students

    Created a library of infographics for marketing and integrated media. Th e library has garnered positive responses from students, faculty, and staff

    Published a monthly faculty/staff newsletter with information that supports career development in the classroom and across campus offi ces

    Publicize and address the issues around education to employment across campus

    Re-imagine and re-brand the identity of the Career Center so that the Center is a mission-critical component of a students education at Santa Clara University

    Investigate the advantage of creating an employer advisory board

    Expand recruitment strategies to include unique approach for needs of start-up companies

    Points of PridePoints of Pride

    Goals for 2013-2014Goals for 2013-2014

  • Division of Student Life | Annual Report 2012 - 2013| 7

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    A Message from the DirectorA Message from the DirectorDear Santa Clara Community,

    Th e landscape of higher education is shifting and the demand from parents and students that education lead to employment is growing. Th is is the topic that has occupied our minds in the Career Center for the past year. Both parents and students, in separate surveys, state that the number one reason they choose college is to get a better job (UCLA Higher Ed Research Institute).

    And yet, education and employers are running on parallel tracks. McKinsey consulting conducted a survey and issued a report in December 2012 showing the disconnect between the academy and the workplace in terms of student readiness for work. Seventy-two percent of faculty say that a students education has prepared them for work while only forty percent of employers feel that way.

    Th e University is in the heart of Silicon Valley and the Center, at its core, will continue to work in preparing our students for opportunities of authentic professional and personal development.

    Elspeth RossettiDirector, Career Center

    Assessment ResultsAssessment Results Marketing eff orts and intentional outreach to

    freshmen and sophomores resulted in a 47% increase in appointments between Fall 2011 and Fall 2012

    Assessment data from Career Prep Bootcamps shows a consistent increase reported by students on various measures such as: ability to articulate strengths and how they align with job and internship opportunities, understanding how to create a professional resume and LinkedIn profi le, and awareness of opportunities within a particular industry

    Career fairs are off ered each year to help employers target the students they need and increase their yield of recruits from Santa Clara University. Th e greater the yield the more likely the employer is to designate SCU as a target school and return each year for recruitment

    FallFall: general fairWinterWinter: general fair, engineering fair, start-up fair, and freshman/sophomore internship fairSpringSpring: general fair

    0

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    2011

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    Career Fair Employer Participation

  • 8 | Annual Report 2012 - 2013 | Division of Student Life

    Center for Student Leadership

    Th e Center for Student Leadership (CSL) is dedicated to providing high quality leadership education through leadership programs and student activities in an integrated academic environment.

    Working with faculty, students, staff , alumni, and the greater community, CSL will: Prepare students to be informed educated

    leaders in society who exhibit courage, character, and respect for others

    Provide students with opportunities to discover their potential and examine their personal values, opinions, and beliefs

    Encourage students to practice skills and competencies associated with eff ective leadership

    Advise student leaders and student organizations in group development, organizational management, and program development

    Be an advocate for students interests and celebrate their contributions to University life and the larger community

    Dear Santa Clara Community,

    Th e 2012-13 academic year was highlighted by expansion and evolution as CSL broadened its purview from Student Leadership, Student Activities, Student Organizations, and the Locatelli Student Activity Center. Th is expansion included the Offi ce for Multicultural Learning (OML) as well as New Student Programs. In addition, CSL started to develop a new identity in regards toprograms off ered, build upon existing partnerships with campus constituents, forge new relationships

    with constituents, and strengthen the team chemistry and identity of the staff .

    Tedd Vanadilok

    Director of Campus Programs

    After participating in a leadership program or being involved as a student leader, students will:

    Understand that leadership is a process Refl ect on how values and experiences aff ect

    how they choose to serve and lead Integrate leadership competencies with practical

    experiences Th ink ethically and critically, be able to make

    individual decisions, and participate eff ectively in group decision-making

    Learning OutcomesLearning Outcomes

    MissionMission A Message from the A Message from the DirectorDirector

  • Division of Student Life | Annual Report 2012 - 2013| 9

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    New Student ProgramsNew Student Programs Developed a pilot program of pre-Welcome Weekend trips for new students to participate in the week prior

    to the fi rst week of fall classes, including a leadership retreat, backpacking excursion, and whitewater rafting trip

    Student ActivitiesStudent Activities A fi rst-time Winter Student Involvement Fair was successfully off ered Regularly scheduled late night programming in both the Locatelli Student Activity Center and Th e Bronco

    in Benson Memorial Center commenced Into the Wild made signifi cant strides in becoming the ninth chartered student organization (CSO) and at

    its core mission engages students in nature through outdoor adventures, supporting SCUs sustainability initiatives, and environmental opportunities

    Eclipsed the 150 mark for total number of registered student organizations (RSOs) or clubs

    Student LeadershipStudent Leadership Th e Emerging Leaders Program, a two-credit class focusing on leadership through the lens of the Social

    Change Model (Astin & Astin, 2000), was well received and off ered each of the three academic quarters Th e Magis Leadership Retreat was revived after not being off ered the past few years -24 students

    participated in a day-and-a-half, off -campus retreat SCU hosted the annual National Jesuit Student Leadership ConferenceNational Jesuit Student Leadership Conference - over 300 participants from 23

    Jesuit colleges and universities (including SCU) attended the conference

    Points of PridePoints of Pride

    By the NumbersCSL employed over 60 students in various positions throughout the year with the Orientation staff comprising slightly more than half of this total.

    Welcome Weekend & WeeksWelcome Weekend & WeeksWelcome Weekend Number of events: 26Welcome Weeks Number of events: 40

    Student ActivitiesStudent ActivitiesStudent Involvement Fairs Number of reserved tables for Fall Fair: 158 Number of reserved tables for Winter Fair: 50Number of student organizations Chartered Student Organizations (CSOs): 8 Registered Student Organizations (RSOs): 151

    Student LeadershipStudent LeadershipEmerging Leaders Program Fall quarter enrollment: 17 Winter quarter enrollment: 25 (max capacity) Spring quarter enrollment: 25 (max capacity)Magis Leadership Retreat Number of participants: 24National Jesuit Student Leadership Conference Number of delegates from other Jesuit

    institutions (students and advisors): 291 Number of SCU participants (students

    and advisors): 33; SCU student committee members: 11; number of SCU volunteers: 11; SCU delegates: 8

  • 10 | Annual Report 2012 - 2013 | Division of Student Life

    Center for Student Leadership

    Feedback from Orientation 2012 Feedback from Orientation 2012 New StudentsNew StudentsCombined percentages for strongly agree and agree are noted below. Orientation introduced me to and informed me

    of the academic expectations and programs at Santa Clara (96.9%)

    Orientation introduced me to and informed me of the campus resources at Santa Clara (98.5%)

    After completing Orientation, I feel better prepared to start as a student in September (98.5%)

    Orientation helped me connect with other students and feel more comfortable about starting at Santa Clara (95.6%)

    ParentsParentsCombined percentages for strongly agree and agree are noted below. Orientation provided a comprehensive

    introduction to campus resources at Santa Clara (98.7%)

    Orientation adequately introduced the academic expectations and programs at Santa Clara (94.6%)

    After attending Orientation, I feel more at ease with sending my students to Santa Clara University (98.6

    Magis Leadership Retreat

    Assessment ResultsAssessment Results

    Magis Leadership RetreatMagis Leadership RetreatOn a scale of 1-5 with 1 meaning strongly disagree and 5 meaning strongly agree: Th e variety of participants allowed me to

    learn from other campus leaders and their experiences

    Mean: 4.68 Th e variety of activities (refl ections, discussions,

    exercises) helped me develop my own ideas of how my personal story can impact others

    Mean: 4.479 Th e retreat helped me articulate and clarify my

    values Mean: 4.60 Th e retreat helped me to explore and better

    understand what infl uences in my life have an impact on how I lead

    Mean: 4.66

  • Division of Student Life | Annual Report 2012 - 2013| 11

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    GeneralGeneral Begin departmental strategic planning process to evaluate and redevelop CSLs mission statement, goals,

    learning outcomes, and assessment plan Implement an integrated marketing and branding campaign for CSL Finalize a comprehensive building manual for the Locatelli Student Activity Center that includes sections

    regarding risk management, safety procedures, and emergency protocols

    New Student ProgramsNew Student Programs Streamline the timing, format, and method by which the variety of information is distributed to new

    students and parents before, during, and after Orientation Develop a comprehensive support network for commuter students

    Parent and Family ProgramsParent and Family Programs Propose a parents curriculum that would off er parents a variety of communication methods and

    opportunities to participate in campus life beyond Family Weekend

    Student ActivitiesStudent Activities Provide a consistent schedule of and protocol for late night programming in the Locatelli Student Activity

    Center and Th e Bronco Improve the effi ciency and eff ectiveness of advising for Registered Student Organizations (RSOs) Improve the effi ciency and eff ectiveness of allocating and tracking funding for Registered Student

    Organizations (RSOs) Develop a comprehensive risk management portfolio for Chartered Student Organizations (CSOs) and

    Registered Student Organizations (RSOs)

    Student LeadershipStudent Leadership Develop a comprehensive leadership development curriculum for students of all class standings

    Goals for 2013-2014Goals for 2013-2014

    CSO Leader TrainingEmerging Leaders Program

  • 12 | Annual Report 2012 - 2013 | Division of Student Life

    Cowell Center

    Cowell CenterCowell Center Received SCU IT funding to establish a virtual server in the Cowell Center Strengthened the Centers Community Referral System by inviting medical and mental health professionals

    and professional organizations to the Center to talk to the staff about their services as well as to introduce the community to the Cowell Center

    Conducted joint Staff meetings with the following departments to discuss ways in which the Cowell Center can eff ectively partner to best meet the physical and psychological needs of all students:

    Counseling Psychology Program Disabilities Resources International Programs Th e Arruppe Center Th eatre Department Th e Body Image Project

    Th e Cowell Center is the comprehensive health care provider for the Santa Clara University

    student community. We are committed to caring for the whole person by providing professional

    medical and psychological services through compassionate treatment and education.

    Dear Santa Clara Community,

    In alignment with the universitys mission, the Cowell Center strives to promote the physical and emotional well-being of students so as to empower their journey in fostering global understanding and engagement. Th e Cowell Center provides excellent medical and psychological services and promotes the caring for the whole person. Our goal is to help students to take care of themselves so that they can better focus on succeeding academically and becoming the eff ective leaders of tomorrow.

    Jillandra C. Rovaris, Ph.DDirector, Cowell Center

    MissionMission

    A Message from the DirectorA Message from the Director

    Points of PridePoints of Pride

  • Division of Student Life | Annual Report 2012 - 2013| 13

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    Counseling and Psychological Services (CAPS)Counseling and Psychological Services (CAPS)Increased outreach eff orts to the student body: Increased outreach eff orts to the student body: Predoctoral interns produced a video describing the signs and eff ects of depression and instructing students

    on how to seek help from CAPS and other community resources Paired a counselor with every Resident Director to enhance communication between CAPS and Residence

    Life Predoctoral interns produced a Suicide Prevention video describing the signs and eff ects of depression

    including available resources Conducted six weekly support groups for students: Success Survivors (educational and support group for

    adult children of alcohol/substance abusers and /or parents with mental health issues); two Counseling Psychology Graduate Support Groups; International Students Support Group; Healthy Eating Support Group; and a Stress Management and Relaxation Group

    Conducted Peer Support Training for LEAD scholars Conducted Safe Space Multicultural Sensitivity Training for Student Orientation Leaders Worked with Brief Alcohol Screening Intervention for College Students (BASICS) Presented to Residence Life Staff and Peer Health Educators, such as: Suicide Prevention, Common Mental

    Health Issues Among College Students: Anxiety and Depression, Stress and Wellness in College Freshmen, Self-Care for Community Facilitators, Recognizing the Aspergers Syndrome

    Provided mental health support services to students attending programs dealing with sexual assault and alcohol consumption: Cant Th read a Moving Needle; Vagina Monologues; and Take Back the Night

    Provided grief counseling and off ered support to students, faculty and staff around the death of a student

    Hosted the Northern California Training Directors Conference Participated in a program that assisted returning study abroad students eff ectively transition back into the

    Santa Clara University community Participated in International Student Orientation

    Emergency Medical ServicesEmergency Medical Services EMT Leadership Team attended the 20th

    Annual National Collegiate Emergency Medical Services Foundation Conference in Washington, DC

    100% of the new EMTs passed the National Registry Exam on their fi rst attempt

    Due to the EMTs specialized skill set, they successfully treated and/or triaged 75% of their calls without the assistance of Santa Clara Fire Department or Santa Clara Police Department

    Th e EMTs continue to serve as an invaluable medical resource to the Santa Clara University community

  • 14 | Annual Report 2012 - 2013 | Division of Student Life

    Cowell Center

    Student Health Services (SHS)Student Health Services (SHS)Increased outreach eff orts to the student body:Increased outreach eff orts to the student body: Planned for the launch of Student Health 101 Hosted the 2013 California College Health

    Nursing Conference Serviced an increased number of students

    seeking travel medicine advice Hosted a talk to the PEER Health Educators Assisted SCU students who participated in

    the Ethics Internship Program at OConnor Hospital

    Student Health Insurance ServicesStudent Health Insurance ServicesIncreased outreach eff orts to the student body:Increased outreach eff orts to the student body: Approved as an AETNA in-network provider of

    preventive care and immunizations Conducted Aetna student health insurance

    benefi t workshops for JST and SCU students Presented SCU health insurance requirements

    to parents at new student orientation and to LLM/Law Students

    Presented at the International Student Services new student orientations

    Provided quarterly health insurance information letters to International Student Services to be included in outgoing I-20 packets to new incoming international students

    Points of PridePoints of Pride

  • Division of Student Life | Annual Report 2012 - 2013| 15

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    GeneralGeneral Equip the Cowell Center with an Electronic Medical Record (EMR) system, Point and Click Continue to improve the infrastructure of the Cowell Center Continue to enhance the Cowell Centers web page Design and distribute a new Cowell Center brochure

    Counseling and Psychological Services (CAPS)Counseling and Psychological Services (CAPS) Continue to work toward accreditation of Counseling and Psychological Services (CAPS) through the

    International Association of Counseling Services (IACS)

    Student Health Services (SHS)Student Health Services (SHS) Recruit, hire, train, and welcome a new Campus Physician Equip each of the medical exam rooms with a computer for the use with new EMR system Continue to work toward accreditation of the Student Health Services (SHS) through the Accreditation

    Association for Ambulatory Health Care (AAAHC)

    Counseling and Psychological Services (CAPS)Counseling and Psychological Services (CAPS) 3% increase in clients seen from the prior year 281% increase of group appointments seen from the prior year and a 236% increase from 2010 2011 Serviced a total of 302 students in crisis Engaged in 195 hours of Professional Development this year as opposed to 71 hours in 2012 2011 and

    98 hours in 2011-2010

    Emergency Medical ServicesEmergency Medical Services 36 SCU student volunteers are certifi ed Emergency Medical Technicians (EMT) Responded to over 270 on-campus calls representing a 9% increase over the prior year

    Student Health Insurance ServicesStudent Health Insurance Services 1114 Santa Clara University students purchased AETNA insurance through the Universitys Student

    Health Insurance program 631 Undergraduate Students 165 Law Domestic Students 146 Graduate International Students 71 Graduate Domestic Students 63 Jesuit School of Th eology Students 38 Law International Students

    Student Health Services (SHS)Student Health Services (SHS) Coordinated seven blood drives with the American Red Cross/Stanford Blood Center and one with Th e

    Blood Centers of the Pacifi c with over 500 donors 8% increase in TB skin testing as a result of a new core curriculum requirement for experiential learning 47% increase in patient visitors to the Cold and Flu Clinic 4% increase in patient visits to the Center from the prior year, and a 37% increase from 2010 -11

    Goals for 2013-2014Goals for 2013-2014

    By the NumbersBy the Numbers

  • 16 | Annual Report 2012 - 2013 | Division of Student Life

    Office for MulticulturalLearning

    Th e mission of the Offi ce for Multicultural Learning (OML) is to coordinate, collaborate, and promote cross-campus educational co-curricular programs that further integrate multicultural learning into the universitys core curriculum, overall undergraduate curriculum, and student life. OML works in conjunction with the University Council on Inclusive Excellence to enhance Santa Claras goals for diversity and inclusive excellence.

    OML will:OML will: Foster multicultural learning experiences that educate the campus to respect and honor diff erences Promote dialogue and interactions among individuals from diff erent backgrounds Support collaborate eff orts within the University and between local Santa Clara community to advance

    multicultural education Serve as a campus-wide resource for information about multicultural issues and diversity

    ProgrammingProgrammingCo-sponsored the following programs:

    Blowout! Sal Castro and the Chicano Struggle for Educational Justice (October) Lecture by Bobby Seale (November) Th e Guadalupe Celebration (December) Th e Color of Christ Book Lecture and Discussion (February) Visual Cultures of Bollywood Exhibit (April) Bollywood, Hollywood, and Beyond: Indian Cinema in a Global World Panel Discussion (April)

    Rainbow Resource CenterRainbow Resource CenterIncreased the hours of operation

    Tunnel of Oppression

    MissionMission

    Points of PridePoints of Pride

  • Division of Student Life | Annual Report 2012 - 2013| 17

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    Attendances (approximate for each): OML Welcome Dinner Ceremony : 160 Lavender Graduation: 30 Black Senior Ceremony: 100 Chicano Latino Senior Ceremony: 450 Pan Asian Senior Ceremony: 120

    GeneralGeneral Begin departmental strategic planning process to evaluate and redevelop OMLs mission statement, goals,

    learning outcomes, and assessment plan Implement an integrated marketing and branding campaign for OML

    ProgrammingProgramming Create an effi cient and eff ective division of labor between the OML Program Director and CSL Assistant

    Director for Multicultural Learning and Student Organizations Develop comprehensive programming calendars for Hispanic Heritage Month, Black History Month,

    LGBTQ History Month, and Asian Pacifi c American Heritage Month

    Rainbow Resource CenterRainbow Resource Center Develop a comprehensive plan to generate more opportunities for LGBTQ Allies Redevelop the Safe Space Training curriculum and develop a training schedule for students, faculty, and

    staff Identify and address needs and issues for transgender students

    Goals for 2013-2014Goals for 2013-2014

    By the NumbersBy the Numbers

  • 18 | Annual Report 2012 - 2013 | Division of Student Life

    Office of Student Life

    As a Catholic and Jesuit institution that makes student learning its central focus, the Offi ce of Student Life serves as an advocate for students to promote a university experience that fosters

    the holistic development of our students.

    Dear Santa Clara Community,

    I am extremely proud of the contributions that the staff in the Offi ce of Student Life, Disabilities Resources, and the Wellness Center have made within and outside of the University during 2012-13. Each member of this team is wholeheartedly committed to the welfare and holistic development of our students.

    While our professional work is grounded in student development theory and our respective professional best practices, it is distinguished by our Ignatian approach which challenges our students 1) to be women and men for and with others, 2) to engage in active discernment as they live each day of their lives - asking themselves, Quo vado? (Where am I going?), and 3) to be leaders of competence, conscience, and compassion who are committed to a more humane, just, and sustainable world.

    Matthew DuncanAssociate Dean of Student Life

    Judicial System Assessment Judicial System Assessment All students who had a judicial hearing during the 2012 Fall quarter were invited to participate. Nearly 200 students completed the survey (42% response rate).

    Th e purpose of the assessment was to confi rm that: Students perceived the process to be fair (69%) and timely (73%) Aspects of our Ignatian identity, such as, cura personalis are embedded within the experience (71%) Th e process is educational for the students (53%)

    MissionMission

    A Message from the DirectorA Message from the Director

    Assessment ResultsAssessment Results

  • Division of Student Life | Annual Report 2012 - 2013| 19

    Off

    ice

    of

    Stu

    den

    t Li

    fe

    Hosted the Social Justice Training Institute. Over 125 student leaders and additional professional staff participated in training presented by Vernon A. Wall. Th is institute provided a forum for the participants to enhance and refi ne their skills and competencies to create greater inclusion for all members of the campus community

    Distributed posters and banners throughout campus that promote our Community Standards

    Presented to the entire coaching staff and additional select staff in the Department of Athletics and Recreation regarding campus alcohol use and student athletes

    Develop an off -campus student ambassador program as a means to further address the needs of students who live in the neighborhoods adjacent to campus and facilitate their integration within the City of Santa Clara.

    Continue to work with Associated Student Government, the Markkula Center for Applied Ethics, and other campus partners to complete the development of a new Academic Integrity Protocol.

    Design and implement a session about the challenges our students experience in the interest of creating a campus community that is more aware of the issues our students face and the relevant campus resources, as part of Human Resources training and development programs for faculty and staff .

    Enhance the means by which community members can refer students with welfare struggles to appropriate campus resources.

    Implement the second phase of assessing the student conduct judicial system which will include an analysis of sanctioned refl ection essays.

    Points of PridePoints of Pride

    Goals for 2013-2014Goals for 2013-2014

  • 20 | Annual Report 2012 - 2013 | Division of Student Life

    Disabilities ResourcesOffice of Student Life

    Disabilities Resources ensures students with disabilities have equal access to all academic

    and University programs. Th is goal is met through the provision of academic accommodations, support services, self-

    advocacy skill training and disability-related educational programming for the University

    community.

    Continue to explore/understand the many uses of the on-line paperless system. Th is will include beginning to use the alternate text feature on the

    DR On-line services.

    Served 388 undergraduate students, 49 law students, and 29 graduate students for a total of 457 students. In 2006-07 the offi ce served 362 students

    Administered 262 exams in the Fall Quarter, 190 in the Winter, and 270 during the Spring, for a total of 722 exams

    In January the offi ce switched to a paperless processing and database system. As the number of students registered with the offi ce continues to increase, the use of the software system has increased staff effi ciency and enabled them to direct more time toward interacting directly with students

    Wellness CenterOffice of Student Life

    Committed to the growth and development of the whole person, the Wellness Centers

    mission is to focus on the health and safety of the SCU community and its individuals by implementing a comprehensive approach to alcohol and other drug abuse education and prevention; violence prevention, education

    and bystander intervention; and overall student wellness.

    Brief Alcohol Screening and Intervention for College Students (BASICS): 99 students were referred to the program, and 98 completed the program

    Th e applicant pool for the Peer Health Education course (PHSC 196, 2-unit), required for the Wellness Centers Peer Health Educators, has grown. Of the 50 student applicants in the Winter Quarter, 18 were selected, and 15 completed it

    A record 98% of the freshman class completed the on-line alcohol education program by the required deadline

    MissionMission

    MissionMission

    Goals for 2013-2014Goals for 2013-2014

    By the NumbersBy the Numbers

    By the NumbersBy the Numbers

  • Division of Student Life | Annual Report 2012 - 2013| 21

    Wel

    lnes

    s C

    ente

    r

    Re-structured BASICS (Brief Alcohol Screening and Intervention for College Students) to further refl ect Ignatian identity and tailor the program to the increasingly diverse needs of students. Th e enhanced format engages the participants in refl ection about choices regarding substance use, personal values, and reducing risk related to substance use and its consequences

    Collaborated with various departments including the Ethics Center, Athletics and Recreation, departments of Womens and Gender Studies, Th eatre and Dance, SCU Presents, Sociology, and English to create more comprehensive events and services for students, especially in the area of sexual assault and relationship violence prevention

    Healthy Campus Committee continued to work towards creating a smoke-free campus through the work of the Smoke-Free Campus Task Force, a subset of the Healthy Campus Committee

    Transitioned the existing student organizations that addresses sexual assault, Every 2 Minutes and 1 in 4, to the Violence Prevention Program, which focuses on engaging students in eff ective and active bystander intervention

    Trained 150 professional and student staff on the various intervention programs and resources for addressing alcohol and other drug use

    Overhaul Wellness Center website to make it more user friendly, accessible, and in line with the mission and work of the Wellness Center

    Adopt the American College Health Associations Healthy Campus 2020 initiative by the Healthy Campus Committee. Th e initiative sets targets for addressing health and wellness impediments to student success. Th e three areas on which the committee will focus are stress, alcohol, and marijuana use, and each will have a multi-year rollout, including comprehensive assessment, research, and implementation of research-based and empirically-supported interventions over the next three years.

    Develop and implement a comprehensive bystander intervention program focused on prevention and early intervention of sexual assault and relationship violence/abuse.

    Assist with the rollout and oversight of Student Health 101, a new campus online health and wellness magazine

    Utilize data about alcohol use amongst second-year students from the Student Life Assessment Committee project to enhance prevention and intervention services

    Points of PridePoints of Pride Goals for 2013-2014Goals for 2013-2014

  • 22 | Annual Report 2012 - 2013 | Division of Student Life

    Residence Life

    Th e Offi ce of Residence Life provides living and learning communities focused on the holistic development of our students with

    student learning and development at the core.

    Dear Santa Clara Community,

    Each year we continue our eff orts to provide our students with a remarkable community living/learning experience.

    We do this by helping our residents develop connections in their experiences; connections in their community; connections to their learning; and connections across campus. Th e Residence Life staff is committed to the Jesuit principle of Cura Personalis, where we actively support, care for, and encourage the development of each student as a whole person. We are here to help students succeed, fi nd connections, and learn from one another and our diff erent and shared experiences. We pride ourselves on our respectful, open, and engaged communities, with student development as the central focus.

    Given staffi ng challenges and the dramatic increase in serious student welfare issues, the year continued at a racing speed, as opposed to a more manageable jog. Th e staff kept the momentum needed, and Im very proud of our accomplishments and the quality experience we provided our students.

    Heather Dumas-DyerDirector, Residence Life

    Students will have meaningful interactions with people from diff erent economic, social, racial or ethnic backgrounds, sexual orientations, diff erent religious beliefs and political opinions or values, including educational programs will also allow for greater understanding and knowledge of multicultural issues

    Students will establish and maintain healthy relationships with their peers and student staff

    Students will engage with their specifi c community theme and/or specifi c population

    Students will demonstrate a sense of personal responsibility and integrity through actions such as making good decisions, handling confl ict appropriately, and by taking care of themselves, others and personal property

    Students will engage in community service opportunities off ered through their residential community

    Students will express feeling safe and secure in their living environment

    MissionMission

    A Message from the A Message from the DirectorDirector

    Learning OutcomesLearning Outcomes

  • Division of Student Life | Annual Report 2012 - 2013| 23

    Res

    iden

    ce

    Life

    Complete a department reorganization, which includes the hiring of a new Associate Director

    Begin exploring initiatives around the sophomore (six term) experience

    Explore how best to meet programmatic needs when looking at the remodels of Dunne, McLaughlin and Walsh and the residential possibilities

    Continue with intentional assessment Continue to provide quality living and learning

    communities for students Continue to refi ne how OrgSync is used to best

    meet departmental and data collection needs Continue to explore vendors off ering

    attendance tracking software

    Results from the On Campus Living Survey sent to all resident students indicate objectives are being met. Combined percentages for strongly agree or agree are noted below: I have a good understanding of what it means

    to live harmoniously with others (98%) I feel safe and secure living in my community

    (97%) I have established and maintained positive

    relationships with my fellow residents (>90%) I have a positive relationship with my student

    staff member (CF/NR) (>90%) I know of resources to help me resolve a

    confl ict in my residence hall (>90%) Th rough my experience living on campus, I

    have had meaningful interactions with people from diff erent economic, social, racial or ethnic backgrounds, sexual orientations, diff erent religious beliefs and political opinions or values (>85%)

    My community has helped me feel a sense of belonging to the SCU community (>80%)

    I am aware of leadership opportunities within my community (>80%)

    Th roughout the year there were approximately 700 programs coordinated across campus in the residence halls (an average of 23 per week). Of the 700 programs the breakdown is as follows:

    309 - community development/social 84 - diversity 65 - service related 46 - wellness 30 - Justice Starts Here 166 - general education

    Th e 65 service related programs resulted in approximately 2,000 hours of service to our community

    Interest in student staff positions increased 42% with 26 highly qualifi ed candidates vying for 12 Assistant Resident Director (ARD) positions and 296 students vying for 71 Community Facilitator (CF) positions. Last year 15 students applied for the 12 ARD positions and 174 students for 68 CF positions

    Resident students had a safe and successful Halloween week with over 30 programs off ered in the various residential learning communities

    Began to collect programming information from all communities

    Instituted a pilot program allowing the tracking of program attendance

    Successfully opened Graham Residence Hall, the largest community and staff

    Managed a number of increasingly serious mental health challenges

    Created a new Graduate Judicial Offi cer position which heard 158 judicial cases and freed up some time for the professional staff

    Created and implemented the fi rst joint survey in partnership with Residence Life, Housing Offi ce and the RLC program

    Managed staffi ng turnover and selection of three new Resident Directors

    Points of PridePoints of Pride

    Goals for 2013-2014Goals for 2013-2014

    By the NumbersBy the Numbers

  • 24 | Annual Report 2012 - 2013 | Division of Student Life

    Staff Highlights

    Courtney Budziak is a member of the Mountain Pacifi c Association of Colleges and Employers (MPACE) regional planning committee

    Matthew Duncan joined the Functional Area Network Committee for the Jesuit Association of Student Personnel Administrators (JASPA)

    Dee Goines was named as a member to the 2015 JASPA Summer Institute Program Committee

    Paul Kircher served as Secretary of the Association of Graduate Programs in Ministry (AGPIM) from 2010-2013

    Kyle Medley was named as a member to the 2013-2014 NRAP Program Committee member (WACUHO)

    Galina Pappu served on the 2012-2013- NRAP Community Service Committee member, Western Training Institute Host Committee member, WACE Hospitality and Entertainment Committee Chair (all are through WACUHO)

    Ann Ravenscroft serves on the Disabilities Services Board for Evergreen Community College

    Peggie Robinson serves as Parliamentarian and as Emeritus Board Member of the California College Health Nurse Association

    Professional InvolvementProfessional Involvement

    AwardsAwards

    Lester Deanes Deanes, Assistant Dean of Students, was awarded the Sisterhood is Powerful Award from the Womens and Gender Studies Department in recognition of his work to support female students. He is the fi rst male recipient of the award.

    Jeanne Rosenberger serves on the Seattle University College of Education Student Development Administration (SDA) Advisory Board and was appointed Vice President for Organizational Advancement for the Jesuit Association of Student Personnel Administrators (JASPA)

    Dan Schniedermeier is a member of the 2012-2013 and 2013-2014 JASPA Benchmarking Committee and ACPA Directorate Body for Housing and Residence Life

    Tedd Vanadilok is the Website/Listserv Coordinator for the Asian Pacifi c Islander Knowledge Community for the National Association of Student Personnel Administrators (NASPA) and 2012-2013 NSSCE Co-Chair

    Marci Walton is 2012-2013 NJSLC Co-Chair, 2013-2014 JASPA Social Committee member

  • Division of Student Life | Annual Report 2012 - 2013| 25

    Organizational ChartDivision of Student LifeDivision of Student Life

    Office for Multicultural

    Learning

    Office of Student

    Life

    Cowell Center

    Center for Student

    Leadership

    Career Center

    Benson Memorial

    Center

    Residence Life

    Counseling and Psychological

    Services

    Emergency Medical Services

    Student Health Insurance

    Services

    Student Health Services

    Disabilities Resources

    Wellness Center

    New Student Programs

    Parent & Family Programs

    Student Activities

    Student Leadership

  • 26 | Annual Report 2012 - 2013 | Division of Student Life

    Vice Provost for Student LifeVice Provost for Student LifeBenson Memorial Center, 213

    500 El Camino RealSanta Clara, California 95053

    (408) 544-4583www.scu.edu/studentlife/

    Th e Jesuit University in Silicon Valley