Advanced Scrum master Elad Sofer Agile coach co-founder @ practical-agile twitter: @eladsof email: [email protected] blog: http://www.practical-agile.com/our-blog
Advanced Scrum master
Elad Sofer Agile coach
co-founder @ practical-agile twitter: @eladsof
email: [email protected] blog: http://www.practical-agile.com/our-blog
Product Owner workshop by Practical Agile is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
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The English verb “to manage” was originally derived from the Italian maneggiare, meaning to handle and
train horses
Scrum master [dictionary definition]
• Scrum - A framework for managing the development lifecycle of software products.
• Master - A skilled practitioner of a particular art or activity.
• A Scrum master - the leader of the Scrum process & team.
Scrum master Responsibilities1. Coach the team with Scrum 2. Coach the PO with Scrum 3. Help Facilitate effective ceremonies 4. Help remove impediments 5. Help the team grow
What is on your to do list ?
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Personal –Spouse –Children –Family –Friends –House chores
Product \ Project –Code –Requirements –Tests –Plans –Support –Bugs –Reports
Team \ People –Training –Teaching –Mentoring –Administrative
Communication –Phone calls –Meetings –E-mail –Proposals –Blog –Slides –Manual
Leadership
?Performing actions that will inspire change that is aligned with a specific goal. maybe?
Pair, Share and Analyze your problems using the responsibility process.
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• In what stage are you? • What would be the responsible thing to do? • You may write it on the other side of the card.
These cards are part of the Management 3.0 materials. They represent the 7 delegation levels for empowering organizations. You can find a description of their use at: www.management30.com/delegation-poker
Effective feedbackPre-Conditions:
You Have accurate data You care about the person
Your goal is improvement (Double check)
Guidelines:Give feedback frequently
Be prepared. Speak for yourself Use I language.
straight to the point.
Giving effective feedback
Set the Stagemake sure the person is in a state to receive feedback
Describe the behavior or resultBe specific, accurate, speak from experience, validate facts
State the impactThe impact should be a real one, the painful the better
Make a requestSpecific, accurate, leave room for other suggestion
Repeat the exercise using the model
2 minutes to prepare your feedback. Give it & Reflect with your partner
Switch
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Set the stage - Describe the behaviour state the impact - make a request
Be at the right stateIf the time is not right, express it, offer alternative
Actively listen, do not judgeConquer you ego, Listen, Ask for clarifications
Understand\Empathize with the impactShow real Empathy, understand the impact, see the other side
Suggest a solution\ Ask for helpBe honest, even if you don’t think this is a problem.
Receiving effective feedback
Retrospective guidelines
1. Listen.2. Ask the team.3. The right activity4. Time box5. Stay objective
Retrospective Model
1. Set the stage2. Gather data3. Generate insights4. Decide what to do.5. Close the retrospective
Set the stageOne word.Grade the sprint.
Gather data.Delta \ +Timeline.Radar
Generate insights.BrainstormSilent grouping5 why’s
Decide what to do.Action items.User stories.
Close the retrospectiveROTI.Appreciate someone.
Set the stageOne word.
Gather data.Radar
Generate insights.Brainstorm
Decide what to do.Action items.
Close the retrospectiveROTI.
Let’s retrospect
daily meeting guidelines
1. Validate pre-conditions.2. This is NOT your meeting.3. Look for clarity.4. take it offline.5. Time box6. Document problems.
The daily is a waste of time…
1. Is it short?2. Are problems being solved?3. Is information shared?4. Is it technical?5. Is it done standing up?6. Are we a team?
Conflict types symptoms.
Think of ways to identify conflict types
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Lack of clarify - Emotional attachment Different values - interpersonal conflict.
Suggest how to approach the
different conflict types
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Lack of clarify - Emotional attachment Different values - interpersonal conflict.
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Navigatinga group conflict
using The Perfection game
I give the idea a _ out of 10. What i like about it is _____ What would make it perfect for me is ______
What would you like to do now?Use the Perfection gameI give the idea a _ out of 10. What i like about it is _____ What would make it perfect for me is ______
You don't see the world very clearlyYou feel that no one listens to you.Fragile, you break easily.
People now notice you.You have a better picture of how the world works.People don’t always understand what you mean.You still have a lot to learn and you fail often.
You have learned a lot and gained experience.You have more knowledge.You are able to influence your environment.It is now time to start hatching more eggs.