The Scrum Master as a Team Coach Conne X o X Pierluigi Pugliese
May 08, 2015
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The Scrum Master as a Team Coach
Conne X oXPierluigi Pugliese
What could you need?
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From heuristic to structure
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Your Roles as Scrum Master
How do you approach the SM role?
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KnowledgeSocial
Structure
What does it mean for you?•Chances? •Blind spots?
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Now create Groups
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Many roles at once - I
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I’ve done X
Mentor
Good, now try Y
What else?
I will try Y
Coach
Agile, agile, ...
Evangelist
Technical Expert
Many roles at once - II
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Mediator
Green!
Yellow!
Blue?
Let’s do it!
MoFvator
X works like...
Trainer
Facilitator
Green!
Yellow!
IntenFon?
What are your real roles?
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CoachTrainer
Mentor
Technical Expert
EvangelistMediator
Motivator
Facilitator
Your real Scrum Master Roles•“Measure” yourself on the scale•Discuss with a colleague the implications
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CoachTrainer
Mentor
Technical Expert
EvangelistMediator
Motivator
Facilitator
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About a topic...
Approaching a topic...
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Knowledge
Social
Knowledge
Structure
Think of your team members...•How do they approach their daily problems?•What is limiting them?•How could you support them?
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Knowledge
Relationship Structure
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Team Cohesion
Cohesion•How much a team likes to stay together•Cohesion•Task•Social•Emotional•Perceived
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Cohesion
Collective Efficacy
Performance
Task Cohesion
Social Cohesion
Emotional Cohesion
Perceived Cohesion
Cohesion
Collective Efficacy
Performance
Task Cohesion
Social Cohesion
Emotional Cohesion
Perceived Cohesion
Cohesion
Collective Efficacy
Performance
Task Cohesion
Social Cohesion
Emotional Cohesion
Perceived Cohesion
Team Cohesion
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Cohesion
Collective Efficacy
Performance
What about motivational games?
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Cohesion in your Team•Sources of Cohesion?•Based on what observations?•Possible interventions to increase Cohesion?
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Task Cohesion
Social Cohesion
Emotional Cohesion
Perceived Cohesion
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Ecology
Ecology
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Advantages of the new
Advantages of the old
Disadvantages of the old
Disadvantages of the new
CHANGE?NO CHANGE?
Ecology in your team
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•Think of a recent “resistance” to a change...• ...What Ecology problems could you have?
Advantages of the new
Advantages of the old
Disadvantages of the old
Disadvantages of the new
CHANGE?NO CHANGE?
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Values
What are Values?
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•How do you use them?
Communication
Simplicity
Feedback
Courage
Reliability
Quality Honesty
Transparency
Values: Nominalisations•Example: Honesty => be honest
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be honest
Who? With whom?
How exactly?
Context?
About what?
When?Exceptions?
Validity?
And what about Beliefs and Goals?
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Solution...•Avoid “Values”
•Boundaries, emergence•Set Goals•Challenge Beliefs•Reflection processes•Support group dynamics
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Promote “Quality” in your team
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•How would you do that?
•Boundaries, emergence•Set Goals•Challenge Beliefs•Reflection processes•Support group dynamics•Remember ecology!
Questions?
Now or per email ppugliese: [at] connexxo [dot] com
Pierluigi Pugliese
http://blog.connexxo.com
Conne X oX