Scott Schnoll Microsoft Corporationdownload.microsoft.com/documents/hk/technet/techdays2009/UNC2… · Principal Technical Writer Microsoft Corporation Session Code: UNC231. ... High

Scott SchnollPrincipal Technical WriterMicrosoft CorporationSession Code: UNC231

Exchange Server 2010 is RTM!

Exchange 2010 declared code-complete on Thursday, October 8, 2009!

Build 14.0.639.21

Available now to volume license subscribers

Available very soon to general public

Available in two server editions:Standard Edition (max 5 databases per server)

Enterprise Edition (max 100 databases per server)

Trial Edition (unlicensed version; acts like Standard)

“I need to deliver secure and

compliant communications

tools to support a highly

distributed workforce.”

- CIO/Technology Director

“I need to reduce hardware

costs and operational

overhead.”

- IT Manager, Messaging

Infrastructure

“Our Sales teams need to

connect with the right

customers and systems

while on the road ”

- VP of Sales

Strategic Business Challenges

Top 4 Messaging Challenges

Communication overload

Globally distributed customers and partners

High cost of communications

Increasing security and compliance requirements

Optimized for

Software + Services

• E-mail Archiving

• Protect Communications

• Advanced Security

• Manage Inbox Overload

• Enhance Voice Mail

• Collaborate Effectively

Anywhere Access

Protection and Compliance

Exchange Server 2010 Themes

• Mailbox Resiliency

• Simplified Administration

• Deployment Flexibility

Flexible and Reliable

Flexible and Reliable

Delivered in Exchange Server 2007Improved Installation and deployment experience

High Availability through Continuous Replication

Simplified management console and command line shell

Building on these Investments in Exchange Server 2010Single platform for High Availability and Disaster Recovery

Role-based Administration and User Self-Service

Expanded storage hardware flexibility and choice

Key investment area: large mailboxes at low cost

Provide the flexibility needed to operate a scalable, high

performing, and easy to administer messaging infrastructure

Enabling Large Mailboxes

Reduce storage costs with support for SATA disks and JBOD scenarios (IO Efficiency)

Reduce or eliminate backup requirements (Mailbox Resiliency)

Maintain end user experienceOnline Mailbox Moves

Fast search

Outlook support of large mailbox

Mailbox Server

Mailbox Resiliency

Evolution of Continuous Replication technology

Easier than traditional clustering to deploy and manage

Allows each database to have 16 replicated copies

Simplified Mailbox High Availability and Site Resilience with New Unified Platform

DB1

DB3

DB2

DB4

DB5

Recover quickly from disk and

database failures

Mailbox Server

DB1

DB2

DB4

DB5

DB3

Mailbox Server

DB1

DB2

DB4

DB5

DB3

Replicate databases to remote datacenter

San Jose New York

Mailbox ResiliencyLimit User Disruption During Mailbox Moves and

Maintenance

E-Mail Client

Mailbox Server 1 Mailbox Server 2

Client Access Server

Users remain online while their mailboxes are moved between servers

Sending messages

Receiving messages

Accessing entire mailbox

Administrators can perform migration and maintenance during regular hours

Simplify Administration

Managing permissions Exchange 2003 required customization of ACLs (about 560 ACEs in total)

Exchange 2007 property sets made it easier, but doing split permissions was still complicated and required ACL modification

Permissions focused on Active Directory objectsNot mapped 1:1 to tasks

Role-Based Access Control (RBAC) in Exchange 2010 simplifies the administrators ability to create specialized roles with specialized actions

Simplify AdministrationEmpower Specialist Users to Perform Specific Tasks

with Role-based Administration

Compliance Officer Human Resources

Conduct Mailbox Searches for Legal

Discovery

Update Employee Info in Company

Directory

Help Desk Staff

Manage Mailbox Quotas

Simplify Administration

Largest percentage of helpdesk calls incurred by an organization using Exchange include:

Distribution Group management

Message tracking

Changes to personal information in address book

And other similar tasks…

Annual cost of helpdesk support staff for e-mail systems with 7,500 mailboxes is approximately $20/mailbox. The cost goes up the smaller the organization.(“Email Support Staff Requirements and Costs: A Survey of 136 Organizations”, Ferris Research, June 2008).

Simplify Administration

RBAC allows IT administrators to move specific self-service tasks to end-users.

Distribution Group management – End-users can create new DG’s, manage memberships and ownership, as well as delete DG’s

Message tracking – End-users can track delivery receipt information of all messages sent

Editing personal information in address book – End-users can modify select user information, such as mobile phone number.

End-user self-service management is performed through a web-based management interface: the Exchange Control Panel (ECP)

Simplify AdministrationLower Support Costs Through New User Self-

Service Options

Track the status of sent messages

Create and manage distribution groups

Protection and Compliance

Delivered in Exchange Server 2007On-premises and hosted protection from virus and spam

Compliance to corporate and government regulations

Mobile device security and management policies

Building on these Investments in Exchange Server 2010E-mail archiving and more powerful retention policies

Automated rights management protection of e-mail

Powerful multi-mailbox search UI for eDiscovery

Key Investment Area: Bring protection and compliance to the masses

Achieve increased IT governance compliance with advanced tools

to protect communications and manage the infrastructure

Personal Archive

• Archive in Outlook/OWA

• Archive Mgmt with EMS and EMC

Move and Delete Policy

• Move and Delete Policies in Outlook/OWA

• Folder/Item Level Policy

Hold Policy

• Edited/Deleted items preserved

• Single Item Restore

Multi-Mailbox Search

• EMS and Discovery GUI Support

• Role-based Access

Preserve Discover

Exchange Server 2010 introduces integrated e-mail archiving capabilities offering customers out-of-the-box tools to preserve and discover e-mail data,

without changing the user or IT Pro experience

Integrated Archiving and Policies

Personal ArchiveManage Mail in an Integrated Archive While

Maintaining Familiar User Experience

Drag and drop PSTs directly into the archive….

…apply a retention policy…. …or set folders to archive

automatically…

Retention and ComplianceApply Granular Per Message and Per Folder Policies

as well as Hold Policy

Policy Drop Down in Ribbon

Message expiration time in view

Retention and ComplianceEmpower Compliance Officers to Conduct Multi-

Mailbox Searches with Ease

New User Friendly Search

Easily Refine and Target Search

Protect Communications

Automatic Content-Based Protection:• Transport Rule action to apply RMS template to e-mail or voice mail• Support for scanning of attachments and searching of protected mail• Internet Confidential and Do Not Forward Policies available out of box• Information protection cross PC, Web, and mobile device

Automatically Protect Messages

With Centralized Rights Management Rules

Anywhere Access

Delivered in Exchange Server 2007Outlook-like experience on the Web, phone, and mobile device

Single inbox for voice mail, e-mail, and fax

Increased productivity with improved calendar experience

Building on these Investments in Exchange Server 2010Easier Inbox navigation with updated conversation view

Reduce unwanted messages and non-delivery reports with MailTips

Enhanced voice mail with text preview

Share free/busy calendar details with external partners

Key Investment Area: Best messaging experience from all access points

Help manage communication overload by offering an easy to

navigate, universal inbox with advanced messaging features

Enabling Best Access Everywhere

Great Outlook mobile experienceUpdatable Outlook Mobile!

Best-in-class Web client experienceNew OWA user interface

Integrated IM/presence

Consistent Web experiencePremium support for IE, Firefox and Safari

Best-in-class phone experienceCall answering rules

Voicemail transcription

Downloadable Update CAB

Installs on WM 6.1+

Auto-detect at the Exchange Server

Delivered over the air (OTA)Update Me!Yay!

Manage Inbox OverloadOrganize and Navigate with Ease Using Enhanced

Conversation View and Filtering

Filtering

Conversation View

Ignore

Manage Inbox OverloadHelp Reduce Unnecessary and Undeliverable E-Mail

Through New Sender MailTips

Enhanced Voice MailQuickly Triage and Take Action on Messages with

Voice Mail Preview

Audio PlaybackText Preview of Voice Mail

Contextual Contact Actions

Enhanced Voice MailCreate Customized Voice Mail Menus with Personal

Auto Attendant

Managing Auto Attendants Defining a Personalized

Voice Mail Menu

Collaborate Effectively

A Familiar and Rich Outlook Experience Across Clients, Devices and Platforms

Desktop Web Mobile

Collaborate Effectively

Rich Mobile Messaging Experience with ‘Desktop Class’ Features and Functionality

Auto-Complete Cache

Conversation View

Voice Mail Preview

Collaborate Effectively

Ease Collaboration by Federating Calendar Details with External Business Partners

Summary

Protection and Compliance…Exchange 2010 enables you toTake control of 100% of your e-mail data

Protect data in transit and at rest

Maintain or improve the user experience

Anywhere Access…Exchange 2010 enables you toManage information overload

Leverage Enhanced Voice Mail

Enjoy cross-platform, mobile, calendaring access

Flexible and Reliable…Exchange 2010 enables you toChoose from different deployment options

Expand your storage options

Easily configure high availability and enable site resilience

Empower your users safely

Housekeeping

“

Opening Keynote: 14:15 – 15:30

Level 2Room S221: PRT001 – by Hewlett-Packard HK SAR Limited

Room S224 & 225: PRT002 – by Hitachi Data Systems

Room S226 & 226: PRT003 – by SourceCode Technology (HK) Ltd.

Level 4Room S421: PRT004 – by Citrix Systems Hong Kong Ltd.

Room S423: PRT005 – by Double-Take Software Hong Kong

Room S425: PRT006 – by EMC Computer Systems (FE) Limited

Room S427: PRT007 – by NetApp

Next Session (Day 1) – 16:00 – 16:45

http://microsoft.com/technet

Resources for IT Professionals

http://microsoft.com/msdn

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www.microsoft.com/learning

Microsoft Certification & Training Resources

Resources

Related Content

Breakout SessionsUNC337 - Exchange Server 2010 ArchitectureUNC312 - Exchange 2010 Upgrade and Coexistence with Exchange 2007 and 2003UNC303 - High Availability in Exchange Server 2010UNC378 - Site Resilience in Exchange Server 2010UNC322 - Storage in Exchange Server 2010UNC323 - Exchange 2010 and Hyper-V (300)

Hands-on LabsUNC16-HOL - Microsoft Exchange Server 2010 Compliance: Information Leakage Protection and ControlUNC12-HOL - Microsoft Exchange Server 2010 High Availability and Storage ScenariosUNC11-HOL - Microsoft Exchange Server 2010 Governance and ArchivingUNC15-HOL - Microsoft Exchange Server 2010 Transport Routing

Complete an

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enter to win!

© 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS,

IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.