SCL - Retail strategy & operations

Retail strategy& operations

Provide Develop DeliverInsight into the

most effective

solutions

Plans that

deliver results

Support for

successful

implementation

PerformRapid assessment

of your key

business challenges

What do we do?We turn insights into profitable results

for your business

Intelligent insightsfor better resultsSavage Consulting Ltd. (SCL) is a boutique consulting firm

specialising in retail, tourism and consumer markets.

We are a dynamic and multilingual team of professionals, all with

detailed expertise and technical know-how. We work with clients

to identify and create value at all stages of the business cycle.

Our expertise covers: consumer strategy and operations, airports,

commercial spaces, tourism and travel.

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Airport &

travel retail

commercial

management

We help airport and travel

retail businesses to maximise

their customers’ spend in all

areas of the commercial offer

through comprehensive

commercial strategy and

passenger insight projects.

Tourism

& travel

consulting

We assist tourism authorities,

and tourism & travel

businesses to increase

bookings and develop

tourism experiences that will

stimulate sustainable growth.

Retail

strategy &

operations

We provide retail and

consumer businesses with

shopper, multi-channel,

operational and store

strategies, as well as

international roll out.

Making a strategic differenceWe make a difference by fully integrating

three complementary disciplines.

We uniquely combine rigorous analytical

work with innovative ideas and commercial

implementation skills.

CustomerinsightWe help companies to understand

customer behaviours with the

objective to generate traffic into

their stores and transform footfall

into penetration.

CommercialexpertiseWith our unrivalled in-house

commercial experience and access

to a wide range of solutions, we

offer practical answers for clients’

challenges.

Expert analysisThrough expert insights and

research, we rapidly identify key

issues and provide objective,

credible solutions and innovative

answers.

Delivering opportunities

that achieve results

Our recommendations are designed to maximize sales

and profits.

We achieve results through strategy:

At Savage Consulting, we provide actionable strategies

that work. These are based on detailed research,

analysis and our extensive hands-on experience.

We achieve results through implementation:

Savage Consulting partners with clients to help them

implement carefully considered strategies.

We are fact-based and

action-oriented consultants,

with 3 focuses in mind

Taking our

clients strategy

forward

Increasing

their profits

Improving their

customer's

experience

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Taking your

strategy forwardOur key strength is understanding how customers

behave and what motivates them to buy. We use

this insight to provide rapidly improved business

models and profit. Our planning and facilitation

services offer our clients support moving their

strategy forward.

Retail strategy &operationsSavage Consulting partners with retail clients to increase their profits and

grow their business.

Whether you own and manage bookstores, trendy restaurants, fashion

RTW or cosmetics store chains, locally or internationally, we assist you to

analyse customers behaviour, maximize retail space profitability, develop

action plans to control sales and margin performance, and create

strategic partnerships to achieve stable growth.

Whoever we work with, our philosophy remains the same - to deliver

great customer insight from analysis of what your shoppers are thinking

and how they are behaving, combining this to our in-depth

understanding of retail business models.

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We partner with retailers to enhance

commercial performance and customer

experience to optimise business revenue.

Marketing &

InnovationMerchandising

OperationsAnalytics &

Insights

Retail

Management

Customer

experience

enhancement

Operational &

revenue

management

We cover three

main areas of work:

Business model

assessment &

improvement

Customer experience enhancementSavage Consulting expertise in measuring and understanding shoppers’

expectations and behaviours conducting in-store interviews, shopper

tracking surveys and focus groups is fundamental to all retail strategies.

We identify target markets to create strategies designed to improve the

shopping experience, maximising revenues from each customer segment.

Through implementation, we enhance your store into an experience that

delivers exceptional service and produces happy shoppers - leading to

your most powerful tool - 'Word of Mouth' marketing to increase your

sales and grow your business.

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We assist retailers deliver a sales and

service experience that turns customers

into raving fans.

The services we provide include:

• In-store interviews

• Focus groups

• Client purchasing behaviours

• Vendors audit

• In-store marketing

• Event planning

• Social media and digital strategy

Operational & revenue managementWe know that increasing performance requires policies and procedures for

successful execution. Once we establish day-to-day sales strategies and

tactics, we create benchmarks to measure performance on a daily basis and

opportunities for improvement.

These proactive tools help to increase space profitability, margin mix,

product rotation and many other key retail metrics.

Because your targets cannot be achieved without the involvement of

vendors, we assist with your vendor strategy and relationship building

including buying negotiations and assessment of your external suppliers to

obtain the best possible results for your business.

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We help our clients enhance retail

performance and customer experience

with the best use of the space available.

The services we provide include:

• Commercial value proposition

• Product/category mix analysis & recommendation

• Trading density analysis

• Dashboard and KPIs creation

• Pricing strategy and category management

• Buying negotiations

• Merchandising optimization

• Vendors scorecard creation

• Social media and digital strategy

• Marketing & communication strategy

• Staffing analysis and training

Business model assessment& improvementSavage Consulting will partner with you to (re)define how your business

products and services are presented to ensure that you bring the most

value to your customers and your company stakeholders.

We will work with you to identify practical adjustments or strategies that

will make your business operationally and financially stronger.

Our concrete methodology is a mix of corporate structure and know-how

with years of on-the-ground experience and a proven track-record that

positions retail companies over their competitors.

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Together we determine where the

business is today and where there are key

areas of growth opportunity.

The services we provide include:

• Creation of Mission statement, Vision and Values

• Value proposition and value architecture assessments

• Profit equation assessment

• Strategic innovation

• Internal process evaluation

• Change/transition management

© 2015 Savage Consulting Ltd.

LET’S CONNECTWe’d love to get further acquainted and

explore opportunities to see how we can

grow your business!

Please email [email protected]

or call Carlo Artana at +1 345 326 3333.