SCDL - Principles and Practices of Management

Principles and Practices of Management

 Question Paper – 1

LIST OF ATTEMPTED QUESTIONS AND ANSWERS 

 Multiple Choice Multiple Answer  Question   Name the factors determining decentralization of authority.

  Correct Answer  

Size of the organization , Uniformity of policy , History of the enterprise

  Your Answer   Size of the organization , Uniformity of policy , History of the enterprise

 Multiple Choice Single Answer  Question   What hampers organisational communication ?

  Correct Answer  

Barrier

  Your Answer   Fear

 Multiple Choice Multiple Answer  Question   The different types of motivators would be

  Correct Answer  

Positive , External , Financial

  Your Answer   Parallel , External , Financial

 True/False  Question   Professional management signifies separation of ownership and

management.  Correct Answer  

True

  Your Answer   True

 True/False  Question   Taj Mahal are living symbols of 'creation and result of management

practices'.  Correct Answer  

True

  Your Answer   True

 True/False  Question   EQ was first brought to attention Benott Simon.

  Correct Answer  

False

  Your Answer   False

 Select The Blank

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Principles and Practices of Management

  Question   Positive motivation makes people willing to do their work in the best way they can and improve their ________.

  Correct Answer  

performance

  Your Answer   productivity

 Multiple Choice Multiple Answer  Question   Organizing is defined in different ways, viz.

  Correct Answer  

Process , Relationship , Corporate citizen

  Your Answer   Process , Relationship , Corporate citizen

 Select The Blank  Question   Chesterd Bernard developed a theory of organization and ________

functions.  Correct Answer  

Executive

  Your Answer   Executive

 Multiple Choice Single Answer  Question   Who is the most effective person are alike in one crucial way, they all

have a high degree of emotional intelligence.  Correct Answer  

Leader

  Your Answer   Entrepreneur

 Select The Blank  Question   The scope for retailing in India is great as it is dominated by

the________.  Correct Answer  

unorganized sector

  Your Answer   unorganized sector

 True/False  Question   Standard Batteries is a flagship company of the Thapar Group.

  Correct Answer  

False

  Your Answer   True

 Select The Blank  Question   ________, weakness, threats, opportunities are the long form SWOT

analysis.  Correct Answer  

strength

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Principles and Practices of Management

  Your Answer   strength

 Multiple Choice Multiple Answer  Question   Services are defined as the art and science of managing

  Correct Answer  

the expectations of others , the experiences of people , the demands of the customer

  Your Answer   the expectations of others , the demands of the customer , people and their resources  

 Select The Blank  Question   Many large corporations consist of a number of SBU's. Each SBU will

have its own ________.  Correct Answer  

CEO

  Your Answer   Director

 Multiple Choice Multiple Answer  Question   The objectives in corporate governance are

  Correct Answer  

growth , stability , shareholders value maximization

  Your Answer   growth , stability , shareholders value maximization

 Select The Blank  Question   ________means that private and foreign investors can participate in the

Indian Insurance Sector.  Correct Answer  

Liberalization

  Your Answer   Liberalization

 Multiple Choice Multiple Answer  Question   The defination of decision involves following characteristics

  Correct Answer  

Involves Rationality , Involves Commitment , Involves Mental Process

  Your Answer   Involves Commitment , Involves Mental Process , Involves Employees

 Multiple Choice Single Answer  Question   Name the specialization where the economists consider necessary for

efficiency in the use of labour.  Correct Answer  

Division of work

  Your Answer   Division of manpower

 Multiple Choice Single Answer  Question   Today's business is rife with ambiquity and changes what is important

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Principles and Practices of Management

for competition.  Correct Answer  

Self regulation

  Your Answer   Self motivation

 Match The FollowingQuestion Correct Answer Your Answer

Service sector is not influenced by this system

licensing system Failure to sustain an advantage in manufacturing activities

Functional management challenges

Management accounting and taxation

Management accounting and taxation

Corporatization of services Accountants This influences the service sector

Reason for expansion of service sector

Failure to sustain an advantage in manufacturing activities

The service sector dominates the Indian economy

 Multiple Choice Single Answer  Question   Name the industrial activity where 'Buying, selling and exchanging

takes place'.  Correct Answer  

Commercial

  Your Answer   Commercial

 Select The Blank  Question   Individuals are encouraged to develop________,to speak out, to

challenge actions.  Correct Answer  

ideas

  Your Answer   ideas

 Multiple Choice Multiple Answer  Question   The functions of the board of directors are

  Correct Answer  

succession planning , establishing performance standards , determination of board policies

  Your Answer   succession planning , establishing performance standards , determination of board policies  

 Multiple Choice Multiple Answer  Question   The meaning and purpose of control is

  Correct Answer  

knowing exactly what work is to be done , knowing that the work has been done or being done , knowing immediately of any delays, hold ups

  Your Answer   knowing exactly what work is to be done , knowing that the work has been done or being done , knowing immediately of any delays, hold ups  

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Principles and Practices of Management

 Select The Blank  Question   Advantage of delegation of authority results in prompt ________.

  Correct Answer  

Decision-making

  Your Answer   Decision-making

 True/False  Question   Decentralization would be preferred in large sized units.

  Correct Answer  

True

  Your Answer   True

 Multiple Choice Multiple Answer  Question   The different A's of the service sector are

  Correct Answer  

affordability , awareness , availability

  Your Answer   affordability , awareness , availability

 Multiple Choice Multiple Answer  Question   Name the physical aspects of an enterprise.

  Correct Answer  

Name , Location , Address

  Your Answer   Manpower , Location , Address

 True/False  Question   Event management has to pay only entertainment tax not the service tax.

  Correct Answer  

False

  Your Answer   False

 Multiple Choice Single Answer  Question   Which segment of event management has the potential to gross the

largest in India?  Correct Answer  

Live entertainment

  Your Answer   Live entertainment

 Multiple Choice Multiple Answer  Question   The components of competitive analysis are :

  Correct Answer  

Future goals , Current strategy , Capabilities

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Principles and Practices of Management

  Your Answer   Current strategy , Switching costs , Capabilities

 True/False  Question   "Measuring Intellectual Capital" is one of the examples of performance

measurement.  Correct Answer  

True

  Your Answer   False

 Multiple Choice Single Answer  Question   What should be clarified in the initial steps of delegation process?

  Correct Answer  

Assignment

  Your Answer   Assignment

 Multiple Choice Single Answer  Question   State the barriers to delegation of authority?

  Correct Answer  

Over-confidence

  Your Answer   Over-confidence

 True/False  Question   Communication in industry is a phase both of organisation and moral

building.  Correct Answer  

True

  Your Answer   True

 Multiple Choice Single Answer  Question   Name the group of related businesses that can be taken for the sake of

strategic planning, distinct from the rest of the businesses  Correct Answer  

strategic business units

  Your Answer   corporation units

 Multiple Choice Multiple Answer  Question   RBI's present report on currency and finance divides the sector into

  Correct Answer  

consumer services , Govt. services , producer services

  Your Answer   consumer services , Govt. services , ) transportation services

 True/False

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Principles and Practices of Management

  Question   Learning organizations should be adaptive to their internal environment.

  Correct Answer  

False

  Your Answer   True

 Multiple Choice Single Answer  Question   Which of the following is not an area of operation of event

management?  Correct Answer  

banking

  Your Answer   banking

 Select The Blank  Question   The concept of corporate governance has been attracting________in

India.  Correct Answer  

public attention

  Your Answer   public attention

 Select The Blank  Question   High morale is likely to be associated with superior motivation and low

morale with ________, and a lack of drive.  Correct Answer  

frustration

  Your Answer   frustration

 True/False  Question   Planning can eliminate risk, but can not minimize it.

  Correct Answer  

False

  Your Answer   False

 Multiple Choice Single Answer  Question   One of the factors which learning organizations possess is a climate of

openness and the other factor is  Correct Answer  

trust

  Your Answer   closeness

 Select The Blank  Question   Physical needs are at the base of the hierarchy theory of motivation

while self actualisation needs are at the ________.  Correct Answer  

apex

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Principles and Practices of Management

  Your Answer   second level

 Match The FollowingQuestion Correct Answer Your Answer

W.Edward Deming Introduced quality control in Japan

Introduced quality control in Japan

Henry Fayol Referred to as 'The father of modern management theory'

Referred to as 'The father of modern management theory'

Federick W.Taylor Referred to as 'The father of scientific management'

Referred to as 'The father of scientific management'

Vilfredo Pareto Referred to as 'The father of the social systems approach' to organization and management

Referred to as 'The father of the social systems approach' to organization and management

46. What type of planning Indian business families are doing   

a)

b)

c)

d)

Forward

Family

Succession – Correct Answer

Joint

47. In addition to Place, Labor and Money which other internal environment Factor influences Management?

   a)

b)

c)

d)

Technology

Machines – Correct Answer

Scientists

Professionals

48. Science is a body of which type of Knowledge?   

a)

b)

c)

d)

Assimilated

Organized – Correct Answer

Superior

Specific

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Principles and Practices of Management

49. Management is purposeful and what?a)

b)

c)

d)

Objective

Progressive

Goal oriented – Correct Answer

Universal

50. Management exists at which levels of the organization?a)

b)

c)

d)

Top

Bottom

Decision-making

All – Correct Answer

51. Profession requires definite period of what?   

a)

b)

c)

d)

Practice

Discipline

Understanding

Learning – Correct Answer

52. Professional managers help organizations in chalking out which type of strategies?   

a)

b)

c)

d)

Multidisciplinary

Competitive

Corporate – Correct Answer

Academic

53. Features of Management are as followsa)

b)

c)

d)

goal oriented

universal

continuous process

non-continuous process

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Principles and Practices of Management

54. Management is multidisciplinary, it includes knowledge/ information from   

a)

b)

c)

d)

economics

maths

physiology

psychology

55. The internal environment factors that influence management are   

a)

b)

c)

d)

labour

climatic

machines

place

56. The external environmental factors that influence management are   

a)

b)

c)

d)

economic changes

political

technological

money

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Principles and Practices of Management

Question Paper – 2

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single Answer Question Who said, “Management is management of Men, Money, Machinery Materials and Information?” Correct Answer Anonymous Your Answer Anonymous Multiple Choice Single Answer Question Who said, “Management is the creation and maintenance of internal environment in an enterprise, where individuals working in groups can perform efficiently and effectively towards the attainment of gr Correct Answer Koontz & O ‘Donell Your Answer Koontz & O ‘Donell Multiple Choice Single Answer Question Who said, “Management is a multiple organ that manages a business, manages a manager and manages workers and work”? Correct Answer Peter Drucker Your Answer Peter Drucker Multiple Choice Single Answer Question One of the internal environment factors that influences management is Correct Answer Place Your Answer Place Multiple Choice Single Answer Question One of the external environment factors that influences Management is Correct Answer Legal Your Answer Legal Multiple Choice Single Answer Question Management is Correct Answer Creative Your Answer Creative Multiple Choice Single Answer Question Management is the combination of Arts, Science and Correct Answer Profession Your Answer Profession Select The Blank Question The word________denotes a function, a task, a discipline. Correct Answer management

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Principles and Practices of Management

Your Answer decision Multiple Choice Multiple Answer Question Name the various characteristics of science Correct Answer organized knowledge , cause and effect relationship , predictive power Your Answer organized knowledge , cause and effect relationship , predictive power True/False Question Service sector in India dominates half of our national income. Correct Answer True Your Answer False True/False Question Important ingredients of the service industry are labour and knowledge. Correct Answer True Your Answer True Multiple Choice Single Answer Question The forms of companies in the service sector in our new economy are essentially Correct Answer Information communicating and entertainment co's (ICE's) Your Answer Information communicating and entertainment co's (ICE's) Multiple Choice Single Answer Question What percentage does the organized sector within the retailing sector represent? Correct Answer just 2% Your Answer just 2% Multiple Choice Multiple Answer Question What are the common challenges faced by the retail business? Correct Answer Special mindset to develop special strategies , Coping with the change Your Answer The cultural aspect , Special mindset to develop special strategies , Coping with the change Multiple Choice Single Answer Question What is sold when an insurance policy is sold? Correct Answer Promise Your Answer Promise Match The Following Question Correct Answer Your Answer Self-regulation enabler audit self-regulated co.

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Principles and Practices of Management

Postal ballot system shareholders audit Markets notice well managed companies shareholders Continuous communication motivates people motivates people True/False Question Insider trading issue is an important aspect of corporate governance. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Unethical acts are results of the following factors: Correct Answer unawareness and insensitivity to issues , selfishness , faulty reasoning Your Answer unawareness and insensitivity to issues , selfishness , faulty reasoning True/False Question Learning from mistakes is often more powerful than learning from success. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question An SBU is an independent business with a coherent set of Correct Answer products , competitors , objectives Your Answer products , competitors , objectives True/False Question Emotional distress shrinks working memory. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Under mechanism of scientific management, scientific task setting includes : Correct Answer Time study , Motion study , Method study Your Answer Time study , Harmony study , Method study Multiple Choice Multiple Answer Question Name the books on management written by Peter Drucker. Correct Answer Frontiers of Management , The practice of management , Management, tasks, responsibility Your Answer Drucker on Asia , Frontiers of Management , The practice of management , Management, tasks, responsibility

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Principles and Practices of Management

Multiple Choice Single Answer Question Who is the 'founder of Human Relation'? Correct Answer Elton Mayo Your Answer Elton Mayo Multiple Choice Single Answer Question Name the specialization where the economists consider necessary for efficiency in the use of labour. Correct Answer Division of work Your Answer Division of work Match The Following Question Correct Answer Your Answer Henry Fayol Referred to as 'The father of modern management theory' Referred to as 'The father of modern management theory' Federick W.Taylor Referred to as 'The father of scientific management' Referred to as 'The father of scientific management' Vilfredo Pareto Referred to as 'The father of the social systems approach' to organization and management Referred to as 'The father of the social systems approach' to organization and management W.Edward Deming Introduced quality control in Japan Introduced quality control in Japan Multiple Choice Single Answer Question The person who does not limit the interactions and decisions just to logical approach, but continuously encourages his team members to think non-logically is Correct Answer Leader Your Answer Leader True/False Question Gita has nothing to do with leadership in management Correct Answer False Your Answer False Multiple Choice Single Answer Question What is lacking in Indian business companies management ? Correct Answer Professionalism Your Answer Globalisation Multiple Choice Multiple Answer Question Name the flagship companies under the Business family "Munjals"

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Principles and Practices of Management

Correct Answer Hero Honda , Hero Cycles Your Answer Hero Honda , Hero Cycles Select The Blank Question If you don't know what you want to achieve, don't call in the ________. Correct Answer Consultant Your Answer Consultant Select The Blank Question Business ________ is the calculation of probable events to provide against future. Correct Answer forecasting Your Answer controlling Multiple Choice Multiple Answer Question Name the following topics that gives an idea about the concept of organizing. Correct Answer Decentralization , Staffing process , Span of management Your Answer Staffing process , Span of management , Planning, co-ordinating Multiple Choice Multiple Answer Question Barriers to delegation of authority would be : Correct Answer Lack of trust in subordinates , Fear of loosing status by managers , Over-confidence among managers Your Answer Lack of trust in subordinates , Fear of loosing status by managers , Over-confidence among managers Select The Blank Question Latest approach signifies organization has a part of ________ system. Correct Answer Social Your Answer Social Multiple Choice Single Answer Question What should be kept open for effective delegation? Correct Answer Communication Your Answer Communication Multiple Choice Single Answer Question What is the set-up of an organization? Correct Answer Relationships Your Answer Relationships Multiple Choice Single Answer Question Name one of the factors that govern the span of management. Correct Answer Type of work Your Answer Type of work

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Principles and Practices of Management

True/False Question Delegation and decentralization are closely related to each other. Correct Answer True Your Answer True True/False Question Decentralization would be preferred in large sized units. Correct Answer True Your Answer True Select The Blank Question ________ behaviour is obtained when there is a one-way transmission of orders from superior to subordinates. Correct Answer Linear Your Answer Dominating Select The Blank Question Managerial function of control is the ________ and correction of performance of various activities. Correct Answer measurement Your Answer measurement Multiple Choice Single Answer Question What is possible to enforce among workers when morale is high and when they are given participating opportunities Correct Answer Self-discipline Your Answer Self-controlling Multiple Choice Multiple Answer Question The different types of motivators would be Correct Answer Positive , External , Financial Your Answer Positive , External , Financial True/False Question Morale is the sum total of various physical qualities. Correct Answer False Your Answer False Select The Blank Question Under the types of motivators, non-financial motivators are encouragement, freedom ________. Correct Answer recognition Your Answer recognition Select The Blank

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Question Physical needs are at the base of the hierarchy theory of motivation while self actualisation needs are at the ________. Correct Answer apex Your Answer apex

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