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Scaling up: the sky is the limit? Down to earth advice to avoid crashing your scale-up Toon Vanagt - @Toon Co-founder casius.com, data.be,leanfund.com lex.be
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Scaling up: The Sky Is The Limit?

Jan 12, 2017

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Toon Vanagt
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Page 1: Scaling up: The Sky Is The Limit?

Scaling up: the sky is the limit? Down to earth advice to avoid crashing your scale-up

Toon Vanagt - @Toon Co-founder casius.com, data.be,leanfund.com lex.be

Page 2: Scaling up: The Sky Is The Limit?

The degree to which a product satisfies a strong market demand…

Validate product/market fit

Page 3: Scaling up: The Sky Is The Limit?

1999: Casius.com founders

Raised and “burned” > 4M€ in next 3 years

Page 4: Scaling up: The Sky Is The Limit?

•  Timing is everything (first dot.com bubble)

•  Tiny % of a huge market seems solid ground for business plan, but is very hard to reach

•  Cash is more important than your mother!

•  Cultural & legal aspects matter & differ accross Europe too

Lessons

Page 5: Scaling up: The Sky Is The Limit?

•  Burned 4.000.000 EUR of VC money to build a 1.850.000 EUR turnover business…

•  Chicken-Egg dilemma when you need to build 2 sided markets.

•  Off-line marketing is a very expensive way to convert on-line leads

•  Human ressources are a crucial bottle neck, but also your core asset

•  Unfocussed: lots of money in the bank makes it very hard to kill your darlings, cut fancy features and skip your fancy wishlist

More expensive lessons

Page 6: Scaling up: The Sky Is The Limit?

Premature scaling?

Stresses startup’s ability to execute

Page 7: Scaling up: The Sky Is The Limit?

That scale up button I will not hit Before I reach product market fit

Page 8: Scaling up: The Sky Is The Limit?

•  Eyeballs •  Visitors •  Retweets •  Likes •  Exposure •  Downloads

Don’t get blinded by vanity metrics

Page 9: Scaling up: The Sky Is The Limit?

Focus on revenues

Page 10: Scaling up: The Sky Is The Limit?

Retention & repeat usage metrics matter •  Active users •  Engagement •  Customers •  MRR •  CAC •  Churn •  Marketing & process

automation

Page 11: Scaling up: The Sky Is The Limit?

It takes hard work & lots of capital to ‘squeeze’ those leads UP in order to attract, win & keep customers!

Gravity does not apply to your sales funnel!

Page 12: Scaling up: The Sky Is The Limit?

•  Continuous

Incremental product/market fit

Page 13: Scaling up: The Sky Is The Limit?

Business data Annual account summary

Graphics say more than a thousand numbers

Page 14: Scaling up: The Sky Is The Limit?

Business data Notify on changes & find similar prospects based on company age, location, size and industry

Notify on changes in customer data

Page 15: Scaling up: The Sky Is The Limit?

Full-Text search Across  2 501 818 company publications

Filtered search Entity recognition

30% “StartMeUp” discount*

Page 16: Scaling up: The Sky Is The Limit?

The sky is not the limit. Your imagination is.

@Toon