Scaled Agile OCM Lightning Talk

Applying Organizational Change and Leadership to SAFe Adoption

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Many Perspectives for Looking at Change

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Focus Today on How to Apply One, and how we applied it at American Airlines

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Kotter’s Model of Change

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Step 1: Increase Urgency

• As leaders, how would you create a sense of urgency for your SAFe transformation, but not panic? Start with an Economic View

• Goal: Create Lean Leadership for Agile/SAFe Adoption Sustainable shortest lead time Build a SAFe portfolio vision

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Step 2: Create a guiding Scrum Team!

Identify Initial Team

Members

• Gain Executive buy-in• Run this as an Agile team on a modified schedule• Main goal – remove impediments to SAFe Adoption

Conduct initial kickoff session

to

•

• Define the vision• Determine how to make the team’s activities and progress

visible to the organization

Conduct second kickoff

session

• Create initial backlog• Define a release plan and roadmap

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Step 3: Develop a Change Vision• Clarify how the future will be different from the past and how you can

make that future reality “We only have IT because Delta has IT”

• The vision enabled the PMO to understand their role in the transformational leadership and address the impediments to safe adoption. o Work with the PMO and the business to build a SAFe Program Visiono Build a backlog to advance SAFe adoptiono Mitigate Impediments via Inspect and Adopt Workshops

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Step 4: Communicate for Buy-in• TRAIN EVERYONE AND LAUNCH THE TRAINS

Make sure as many others as possible understand and accept the vision and strategy

• How would you get buy in and share the vision with everyone? Make results/Metrics “visible” SAFe ART Launch Packs Continuous Training for both Leader’s and Teams via the PMO

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Step 5: Empower Others to Act• Train Lean Agile Leaders to remove barriers

Mitigate fear• Change Leadership Culture to ask Powerful Questions:

How can I help?• Decentralize appropriate decisions to the team• Work together with PMO to remove impediments to Agile/SAFe adoption

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Step 6: Produce Short Term Win• Create some visible, unambiguous successes as soon as possible

SAFe Metrics Advertise! Create a newsletter

• Encourage transparency Leaders were trained to understand and use Agile Tools and metrics

• Keep focus on short term goals but…• Don’t sacrifice the long term vision!

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Step 7: Don’t Let Up

• Enable Change Agents: Teach and Coach SAFe Program Consultants (SPCs) to keep the forward momentum

• Press harder and faster after the first successes. Be relentless with initiating change after change until the vision is reality

• Failure does occur and is accepted, as long as you understand why

• Retrospectives and Inspect and Adapt Workshops

• Teach Leaders to Welcome Change!

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Step 8: Make It Stick – Create a New Culture and Keep the Train on the Tracks

• Hold on to the new ways of behaving and make sure they succeed, until they become strong enough to replace old traditions

• Working with and Coaching RTE’s, PMO, Executives, Teams

• Value results

• Teach teams and Leaders to Hold the date sacred

• Metrics/KPIs to measure change At every level!

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