SC Role with External Providers- Benefits

SC Role with External Providers-

Benefits

Lindy Mishler, MS

Clinical Consultant, Bureau of Autism Services

101/24/19

01/24/19 2

• Linking

• Monitoring

• Coordinating

3 KEY COMPONENTS

TO SC TASKS:

01/24/19

This could mean…

3

01/24/19 4

01/24/19 5

Your tasks

should ALWAYS

be related to the

individual’s…

• Waiver/ Services

• Health and Safety

• Direct Needs

Waiver/

Services

Health &

Safety

Direct

Needs

01/24/19 6

Waiver/

Services

Health &

Safety

Direct Needs

• Mental Health or

medical related

services

• Advocacy

supports

• Drug and alcohol

programs

• Support groups

• Housing

• Etc.

• Employment

supports (not

covered under

waiver)

• Social Security

assistance

• Rep payee

resources

• Benefits

counseling

• Locating religious/

spiritual

organization

• Transportation

needs

• Housing and

home resources

• Etc.

01/24/19 7

If there is someone else that oversees

the responsibility you are looking to

accomplish, then you are simply in

charge of connecting the pieces and

monitoring for service completion.

NOT executing the task.

01/24/19 8

County

Assis

tance

Offic

e (

CA

O)

Offic

e o

f V

ocational

Rehabili

tation (

OV

R)

Socia

l S

ecurity

Adm

inis

tration (

SS

A)

Autism

Serv

ices,

Education,

Resourc

es

and T

rain

ing (

AS

ER

T)

Depart

ment

of A

gin

g

Adult P

rote

ctive

Serv

ices (

AP

S)

Crisis

Inte

rvention

Depart

ment

of H

um

an

Serv

ices (

DH

S)

01/24/19 9

LINKING

& COORDINATING

01/24/19

CHARTING THE

LIFECOURSE

10LifeCourse Principles. (n.d.). Retrieved from https://www.lifecoursetools.com/

Moodle Theme by 3rd Wave Media | elearning.3rdwavemedia.com. (n.d.). LifeCourse.

Retrieved from https://www.myodp.org/course/index.php?categoryid=425

01/24/19

CHARTING THE

LIFECOURSE

11LifeCourse Principles. (n.d.). Retrieved from https://www.lifecoursetools.com/

Moodle Theme by 3rd Wave Media | elearning.3rdwavemedia.com. (n.d.). LifeCourse.

Retrieved from https://www.myodp.org/course/index.php?categoryid=425

01/24/19

CHARTING THE

LIFECOURSE

12LifeCourse Principles. (n.d.). Retrieved from https://www.lifecoursetools.com/

Moodle Theme by 3rd Wave Media | elearning.3rdwavemedia.com. (n.d.). LifeCourse.

Retrieved from https://www.myodp.org/course/index.php?categoryid=425

01/24/19 13LifeCourse Principles. (n.d.). Retrieved from https://www.lifecoursetools.com/

Moodle Theme by 3rd Wave Media | elearning.3rdwavemedia.com. (n.d.). LifeCourse.

Retrieved from https://www.myodp.org/course/index.php?categoryid=425

01/24/19 14LifeCourse Principles. (n.d.). Retrieved from https://www.lifecoursetools.com/

Moodle Theme by 3rd Wave Media | elearning.3rdwavemedia.com. (n.d.). LifeCourse.

Retrieved from https://www.myodp.org/course/index.php?categoryid=425

01/24/19 15

Life

Cou

rse

Pri

ncip

les. (n

.d.)

. R

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ieve

d fro

m h

ttp

s:/

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w.life

co

urs

eto

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.co

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Mo

od

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me

by 3

rd W

ave

Me

dia

| e

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g.3

rdw

ave

me

dia

.co

m. (n

.d.)

. L

ife

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ttp

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.org

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Integrated Supports Star: for problem solving and exploring options

01/24/19 16

Life

Cou

rse

Pri

ncip

les. (n

.d.)

. R

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ieve

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ttp

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.d.)

. L

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01/24/19 17

Life

Cou

rse

Pri

ncip

les. (n

.d.)

. R

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ieve

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.d.)

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01/24/19 18

Life

Cou

rse

Pri

ncip

les. (n

.d.)

. R

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ieve

d fro

m h

ttp

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w.life

co

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Mo

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by 3

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.d.)

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01/24/19 19

Waiver/

Services

Health &

Safety

Direct Needs

01/24/19 20

Waiver/

Services

Health &

Safety

Direct Needs

• Mental Health or

medical related

services

• Advocacy

supports

• Drug and alcohol

programs

• Support groups

• Housing

• Etc.

01/24/19

County Assistance

Office (CAO)

21

• When to link?

When your participant is in need of assistance in any of the following areas:

cash assistance, the Supplemental Nutrition Assistance Program (SNAP), help

with child care, health care coverage, home heating assistance (LIHEAP),

school meals, Family Planning Services, and long-term living services.

• Coordinate for: Individuals and their families, income limits may apply

• Who to contact?

Contact the individual’s caseworker. If this is not known, see the following link

for a list of offices by County:

http://dhs.pa.gov/citizens/findfacilsandlocs/countyassistanceofficecontactinforma

tion/index.htm

01/24/19 22

(Welcome to COMPASS. (n.d.). Retrieved from

https://www.compass.state.pa.us/Compass.Web/Public/CMPHome

Medical Assistance

(MA)

Cash Assistance

Supplemental Nutritional

Assistance Program (SNAP)

Medical Assistance

Transportation Program (MATP)

Low Income Home Energy

Assistance Program (LIHEAP)

Emergency Shelter

Allowance (ESA).

YOU CAN ALSO SUBMIT

AN APPLICATION ONLINE!

https://www.compass.state.pa.us/

compass.web/Public/CMPHome

And more!

01/24/19 23

• When to link?

When your participant is in need of county case management

• Coordinate for:

Individuals of all ages with behavioral health, mental health, or

chemical dependency needs

• Who to contact?

Contact information can be found at

http://www.paautism.org/resources/All-Resources/All-

Resources-Details/itemid/839/County-Based-Behavioral-

Health-Intellectual-Disab

(n.d.). Retrieved from http://www.paautism.org/resources/All-

Resources/All-Resources-Details/itemid/839/County-Based-

Behavioral-Health-Intellectual-Disab

County Based Behavioral

Health, Intellectual Disabilities,

and Early Intervention Services

01/24/19

Special Needs

Units

24

• When to link?

When your participant is

in need of specialized

case management to

meet their specific

behavioral and medical

health needs

• Coordinate for:

Individuals receiving

health care through

Physical Health

Managed Care

Organizations (PH-

MCOs)

• Who to contact?

See next slideSpecial Needs Units. (n.d.). Retrieved from

http://www.paautism.org/resources/Individuals-

with-autism/Resource-

Details/itemid/3006/ASERT-FAQ-Special-Needs-

Units

01/24/19

25

Specia

l N

eeds U

nits. (n

.d.)

. R

etr

ieved f

rom

htt

p:/

/ww

w.p

aautism

.org

/resourc

es/I

ndiv

iduals

-

with-a

utism

/Resourc

e-

Deta

ils/ite

mid

/3006/A

SE

RT

-FA

Q-S

pecia

l-N

eeds-

Units

01/24/19 26

• When to link?

When your participant is in need of behavioral health treatment

facility

• Coordinate for:

Adults seeking treatment for substance abuse, behavioral

needs and/ or mental health issues

• Who to contact?

Contact information can be found at

https://findtreatment.samhsa.gov/

Behavioral Health Treatment Services Locator. (n.d.).

Retrieved from https://findtreatment.samhsa.gov/

Behavioral Health Treatment

Services Locator

01/24/19 27

• When to link?

When your participant is in need of specific mental health

treatment and unsure how to locate applicable programs and

services

• Coordinate for:

Participant and/ or families seeking treatment for their mental

health symptoms

• Who to contact?

Most MH services are delivered by local provider agencies that

are contracted through county MH/DS offices. These offices

can assist the individual in locating the resources they are

looking for: http://www.mhdspa.org/Pages/Local-

Contacts.aspx

(n.d.). Retrieved from http://www.mhdspa.org/Pages/Local-

Contacts.aspx

Mental Health Services Locator

01/24/19

PA Health Law

Project

28

• When to link?

When your participant

has been denied or

terminated from

enrollment of a publicly

funded healthcare

coverage or services

and wants to pursue an

appeal

• Coordinate for:

Lower income seniors

and/ or people with

disabilities

• Who to contact?

1-800-274-3258

or [email protected]

Pennsylv

ania

Health L

aw

Pro

ject.

(n.d

.). R

etr

ieved f

rom

htt

ps:/

/ww

w.f

acebook.c

om

/PA

HealthLaw

/photo

s/a

.9812

14

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12653600

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type=

3&

theate

r

01/24/19 29

• When to link?

When your participant is opioid dependent

• Coordinate for:

Adults seeking treatment for addiction

• Who to contact?

To identify a practitioner:

https://www.samhsa.gov/medication-assisted-

treatment/physician-program-data/treatment-physician-locator

Behavioral Health Treatment Services Locator. (n.d.).

Retrieved from https://findtreatment.samhsa.gov/

Opioid Addiction Treatment

Services Locator

01/24/19 30

Waiver/

Services

Health &

Safety

Direct Needs

• Employment

supports (not

covered under

waiver)

• Social Security

assistance

• Rep payee

resources

• Benefits

counseling

• Locating religious/

spiritual

organization

• Transportation

needs

• Housing and

home resources

• Etc.

01/24/19

Health Care

Mentorship

Program

31

• When to link?

When your participant

has a desire to learn

more about their

medical health issues

and is interested in

managing symptoms

independently

• Coordinate for:

Individuals with

Intellectual Disability

(ID) in the Philadelphia

area

• Who to contact?

215-546-0300 ext 3673

215-790-4976 (fax)

www.pchc.org

In t

he N

ew

s.

(n.d

.). R

etr

ieved f

rom

htt

ps:/

/ww

w.p

chc.o

rg/h

ealth

-care

-mento

rship

01/24/19 32

• When to link?

When you participant is in need of public housing assistance,

info on Section 8 and housing vouchers, or locating a place to

live

• Coordinate for:

Low income individuals and families

• Who to contact?

Contact your local HUD office:

https://section-8-housing.org/hud/

HUD. (n.d.). Retrieved from https://section-8-housing.org/hud/

Housing and Urban

Development (HUD)

01/24/19 33

• When to link?

When you participant is in need of services for Employment,

including: Evaluation, Counseling, Training, Placement,

Assistive Technology, and Support Services

• Coordinate for:

Individuals with a disability. Some financial guidelines may

apply.

• Who to contact?

Your county OVR office:

http://www.paautism.org/desktopmodules/asert-

api/api/item/ItemDetailFileDownload/3808/00-16-

02%20Attachment%20C%20-%20OVR-

ID%20Referral%20Resource%20Accounts.pdf

OFFICE OF VOCATIONAL REHABILITATION. (n.d.).

Retrieved from https://www.pacarepartnership.org/systems-

information/office-of-vocational-rehabilitation-ovr/

Office of Vocational

Rehabilitation Services (OVR)

01/24/19

Area Agency on Aging

(AAA)

34

• When to link?

When your participant is in need assistance in need of assistance in any of the

following areas: in home meal deliveries, personal care/ nursing home supports,

senior centers, additional supports services for seniors

• Coordinate for: Seniors

• Who to contact?

Find the county contact by following the link:

https://www.aging.pa.gov/local-resources/pages/aaa.aspx

01/24/19 35

• When to link?

When your participant has questions about social security

benefits. Either, needing them or managing them. Including

receiving Benefits Counseling.

• Coordinate for:

Individuals with a disability who are not able to work

• Who to contact?

Contact your local SSA office:

https://secure.ssa.gov/ICON/main.jsp

or call 1-800-772-1213 to schedule an appointment.

You can also read more about the services offered through

SSA at https://www.ssa.gov/redbook/

Ordp.opdr. (n.d.). Social Security Online - The Red Book - A

Guide to Work Incentives. Retrieved from

https://www.ssa.gov/redbook/

Social Security Administration

(SSA)

01/24/19

Advocacy

Supports

36

• When to link?

When your participant is

in need of a trained

professional to litigate

for disability rights on

their behalf (i.e., abuse,

unfair treatment, legal

rights, etc.).

• Coordinate for:

Individuals with a

disability

• Who to contact?

See slide info

https://www.pchc.org/resources/health-care-

links/advocacy-organizations

Achieva

www.achieva.info

ARC of Chester County

www.arcofchestercounty.org

ARC of Delaware County

www.thearcofdelco.org

ARC of Montgomery County

www.thearcmontgomery.org

ARC of Pennsylvania

www.thearcpa.org

ARC of Philadelphia

www.sparcphilly.org

Disability Rights Network of Pennsylvania

www.disabilityrightspa.org

Family Resource Network

www.frnfamilies.org

01/24/19 37

htt

ps:/

/ww

w.p

chc.o

rg/r

esourc

es/h

ealth

-care

-

links/a

dvocacy-o

rganiz

atio

ns

Family Training and Advocacy Center for Mental

Illness

www.pmhcc.org/index.php?option=com_content&vie

w=article&id=58&Itemid=64

NAMI - National Alliance for Mental Illness

www.nami.org/

Networks for Training

www.networksfortraining.org

Pennsylvania Developmental Disabilities

Council

http://www.paddc.org/

Pennsylvania Health Law Project

www.phlp.org

Speaking For Ourselves

Contact: Debbie Robinson for information at

[email protected]

Supporting Families of Individual &

Developmental Disabilities

www.supportstofamilies.org

Vision for Equality

www.visionforequality.org

Ad

vo

cac

y S

up

po

rts

01/24/19 38

• When to link?

When you participant would like additional information about

services, programs and benefits that are available to veterans

• Coordinate for:

Veterans, family members, and people who work with veterans

• Who to contact?

Submit an online application here:

https://www.dmva.pa.gov/veteransaffairs/Pages/Outreach-and-

Reintegration/PennsylvaniaVeteransRegistry.aspx

PennsylvaniaVeteransRegistry. (n.d.). Retrieved from

https://www.dmva.pa.gov/veteransaffairs/Pages/Outreach-

and-Reintegration/PennsylvaniaVeteransRegistry.aspx

PA Veterans Registry

01/24/19

Support

Groups

39

• When to link?

When your participant is

struggling with a

specific need and could

benefit from relating to

others with the same

struggle.

• Coordinate for:

Individuals and/ or their

family members

• Who to contact?

See slide info

Parents, Families, and Friends of Lesbians and Gays

(PFLAG)

https://pflag.org/Page

UPMC Disability Support Groups

https://www.upmc.com/patients-visitors/patient-info/disabilities-

resource-center/support-groups

ASERT PA Support Group page

http://www.paautism.org/community/Support-Groups

Or call (877) 231-4244 to get help connecting to a group in

your region

ASERT Philadelphia Autism Support Groups

http://www.paautism.org/phillyautismproject/Community/Resour

ces-by-Neighborhood

Psychology Today List of Support Groups

https://www.psychologytoday.com/us/groups/

Eating Disorders Support Groups

https://www.edcatalogue.com/pennsylvania-support-

groups/

01/24/19 40

National Alliance on Mental Illness (NAMI) Support Groups

https://namipamainline.org/support/support-groups-by-county-in-

southeastern-pennsylvania/

Milton Hershey Medical Center Support Groups

https://hmc.pennstatehealth.org/patients-families-and-visitors/support-

groups

York County Substance Abuse Support Groups

https://yorkcountypa.gov/health-human-services/drug-alcohol-

services/getting-help/resources-support-groups.html

Mental Health America (MHA) of Lancaster County

https://www.mhalancaster.org/need-help/support-groups/

Harrisburg Support Groups

https://www.meetup.com/topics/support-group/us/pa/harrisburg/

ADAA (Anxiety and Depression Association of America) Supports

Groups for OCD, Anxiety and Depression

https://adaa.org/supportgroups?title=&field_sg_state_value=PA

Su

pp

ort

Gro

up

s

01/24/19

#ASDNext

Misc.

Resources

41

• When to link?

When your participant

has a need, that you

are not able to locate

anywhere

• Coordinate for:

Transition age

individuals with Autism

• Who to contact?

Contact information can

be found through

http://www.paautism.org

/transitionagecommunic

ation/Resource-

Library/ASDNext-

Resource-Map

http://www.paautism.org/transitionagecommunica

tion/Resource-Library/ASDNext-Resource-Map

01/24/19 42

• When to link?

When you participant needs specific services and support, and

you are not sure where to find them

• Coordinate for:

Pennsylvanians with health and human service needs

• Who to contact?

Just dial 2-1-1

What is 2-1-1? (n.d.). Retrieved from

https://www.uwp.org/what-2-1-1

DIAL 2-1-1

01/24/19 43

MONITORING

01/24/19 44LifeCourse Principles. (n.d.). Retrieved from https://www.lifecoursetools.com/

Moodle Theme by 3rd Wave Media | elearning.3rdwavemedia.com. (n.d.). LifeCourse.

Retrieved from https://www.myodp.org/course/index.php?categoryid=425

Integrated Supports Star &

the Life Trajectory Worksheet

01/24/19 45

Life

Cou

rse

Pri

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les. (n

.d.)

. R

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ieve

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ttp

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co

urs

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Mo

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by 3

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Me

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| e

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.d.)

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Life Trajectory

Worksheet: plotting the path for a good life…

01/24/19 46

Life

Cou

rse

Pri

ncip

les. (n

.d.)

. R

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ieve

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ttp

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urs

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Me

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01/24/19 47

Life

Cou

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Pri

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.d.)

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01/24/19 48

Life

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.d.)

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01/24/19 49

If there is someone else that oversees

the responsibility you are looking to

accomplish, then you are simply in

charge of connecting the pieces and

monitoring for service completion.

NOT executing the task.

01/24/19 50

PARTICIPANT

OVR

Waiver Services Team

Section 8 Housing

CAO

Counseling

YOU

01/24/19 51

PARTICIPANT

OVR

Waiver Services Team

Section 8 Housing

CAO

Counseling

YOU

ROUTINE TEAM

COMMUNICATION

• Weekly email

updates

• Bi weekly

phone calls

ASKING FOR

UPDATES

• Progress?

• Regression/

Issues?

• Sharing data

REVISIT

LIFECOURSE

TOOLS

• Any updates/

revisions

needed?

• Still working

towards

participant’s

goal?

01/24/19 52

PARTICIPANT

OVR

Waiver Services Team

Section 8 Housing

CAO

Counseling

PARTICIPANT

OVR

You/ Waiver Services Team

Section 8 HousingCAO

Counseling

YOU WANT

THIS!!!

YOU DON’T

WANT THIS!!!

01/24/19 53

• Linking

• Monitoring

• Coordinating

3 KEY COMPONENTS

TO SC TASKS:

01/24/19 54LifeCourse Principles. (n.d.). Retrieved from https://www.lifecoursetools.com/

Moodle Theme by 3rd Wave Media | elearning.3rdwavemedia.com. (n.d.). LifeCourse.

Retrieved from https://www.myodp.org/course/index.php?categoryid=425

01/24/19

References

55

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groups

61

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