SBI Commercial and International Bank

8/8/2019 SBI Commercial and International Bank

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SBI Commercial and International Bank, (SBICI)

SBICI Bank is a wholly owned subsidiary of India's premier banking and financial

services group, State Bank of India, and functions as. a Private Sector Bank with

high quality standards. Established in 1995 to back SBI's corporate and

international banking services, the SBI Commercial and International Bank is the

only bank in India to be been awarded ISO-9002 quality systems certification for

the Bank as a whole, encompassing all its products and services at all the locations.

Within a short span of time, this commercial and international subsidiary of StateBank of India has claimed to fame with its efficient services. SBICI is a customer-

focused technology-driven Bank offering the whole array of financial products and

services. Rendering personalized service and striving towards building an enduring

relationship of trust and confidence with their valued customers is their motto.

SBICI: BRANCHES AND BUSINESS

SBICI is a scheduled commercial bank providing its customers with a significant

combination of the professionalism, expertise, experience, ethical standards of SBI

along with international reach all over the world. Along with the personalized

service of a small bank, it offers it customers with the satisfaction and security of

handling their finances to India's biggest as well as most trusted bank SBI which

has 13,000 branches in India and 52 international offices in 34 countries all around

the world.

The financial performance of SBICI for FY2007-2008 is also commendable. With

a paid up capital of Rs.100 crore, the bank had a net profit of 12.85 crores. The net



reserves of the bank for the last financial year is estimated to be 14.53 crores and

the operating profit of the bank is estimated to be 12.37 crore. It is also

commendable that none of the SBICI branches are in loss making stages.

SBICI: Facilities and Customer Services

SBI Commercial and International Bank Ltd. offer a wide range of facilities and

financial product services to its customers. As a part of financial product services

at SBICI we will get several deposit schemes such as savings account, recurring

deposits, current account, FCNR(B) deposits, fixed deposit and NRE accounts.

Other financial product services include exchange control matters, NRI

information, corporate loans, personal loans, remittance facilities and ATM

facilities. It is also noteworthy that both the Corporate and personal loan hampers

of SBICI offer a host of several other value added products. The bank also

provides it's customers with 24x7 tele-banking and net banking facilities.

Deposit Schemes

y Saving Bank

y Current Account

y Fixed Deposits

y NRE Accounts or Non Resident External Accounts

y FCNR(B) Deposits or Foreign Currency Non- Resident Accounts Banking

y Recurring Depositsy RFC or Request For Change

y Basic Banking without Frills

SAVING BANK



ELIGIBILITY

Any resident/non-resident individual either singly or jointly in Indian rupees.

Trusts, Associations, clubs, societies, charitable organisations.

MINIMUM BALANCE

NIL

RATE OF INTEREST

3.5% p.a. as per the Reserve Bank of India's guidelines. Interest is calculated

on the lowest balance between the 11th & the last day of the month. The

interest is payable half yearly i.e. in September and March.

CURRENT ACCOUNT

ELIGIBILITY

Individual Proprietorship, Partnership, Limited & Private Ltd. companies.

MINIMUM BALANCE

Rs.25,000/-

RATE OF INTEREST

Nil.

F IXED ACCOUNT

ELIGIBILITY

Individuals singly or jointly, companies, firms, associates, trusts, societies

MINIMUM DEPOSIT

Rs.10,000/-



PERIOD OF DEPOSIT

15 days upto 5 years

RATE OF INTEREST

As per the interest rate sheet. Deduction of tax as per the existing rule.

DEPOSIT SCHEMES (F CNR)

SCHEME

The fixed deposits are held in any one of the four currencies - U.S.S, Stg.Pd., Euro,

Jap Yen. The amount has to be received from abroad and is fully repatriable.

ELIGIBILITY

Non-resident individuals singly or jointly with other non-resident.

MINIMUM DEPOSIT

Equivalent of U.S S 5000/-.

RATE OF INTEREST

As per the interest rate sheet. Attractive rates for U.S.S 30,000/- and above on

daily fixation

DEPOSIT SCHEMES (R F C)

ELIGIBILITY

Non-residents who have returned to India, after being resident outside India for a

continuous period of not less than one year.

MINIMUM DEPOSIT

Equivalent of U.S S 5000/-.



RATE OF INTEREST

As per the interest rate sheet.

DEPOSIT SCHEMES (NRE)

ELIGIBILITY

Non-resident individuals singly or jointly with other non-resident.

MINIMUM DEPOSIT

Rs.10,000/-

RATE OF INTEREST

As per the interest rate sheet

BASIC BANKING} NO F RILLS} ACCOUNT

1. This account comes with very low minimum balances as well as low / nil

charges, to cater to the needs of individuals from the vast sections of

population who are, otherwise, not fulfilling certain conditions of our

existing Savings Bank Account requirements.

2. Eligibility : Individuals of 18 years and above eaqrning a gross income of

Rs. 5,000/- per month or less.

3. Mode of Operation : Single / Joint

4. Initial deposit amount: Rs. 50/- to open the account.

5. Minimum Balance : NIL.



6. Rate of Interest : As applicable to Savings Bank Accounts.

7. Cheque Facility : Not available.

8. ATM-cum-debit card: Will be issued, at a cost of Rs. 50/-. An option to

pay the same over a period of two months at the rate of Rs. 25/- per month is

available.

9. Number of Accounts: Ordinarily, a customer will not be allowed to open

more than one basic banking µno-frills¶ account.

10. Statement of Accounts: Will be provided.

11. Charges for availing services other than those covered here : The

schedule for availing services other than those covered in this product are

being displayed in the branch premises / notice board.

12. Nomination Facility: Available

13. Product available at : Both the branches of our Bank



CORPERATE SETUP

Composition of Board of Directors

Non ± Executive Part ± Time Chairman Shri M.M. Lateef

Managing Director Shri G.B.S. Wadhwa

Directors Shri. S. Vishvanathan

Shri S. A. Thimmiah

Shri B.S. Gopalakrishna

Shri P. R. V. Raghavan



F AIR LENDING PRACTICES CODE

The Bank declares and undertakes

y To provide in a professional manner, efficient, courteous, diligent and

speedy services in the matter of retail lending.

y Not to discriminate on the basis of religion, caste, sex, descent or any of

them.

y To be fair and honest in advertisement and marketing of Loan Products.

y To provide customers with accurate and timely disclosure of terms, costs,

rights and liabilities as regards loan transactions.

y If sought, to provide such assistance or advice to customers in contracting

loans.y To attempt in good faith to resolve any disputes or differences with

customers by setting up complaint redressal cells within the organisation.

y To comply with all the regulatory requirements in good faith.

y To spread general awareness about potential risks in contracting loans and

encourage customers to take independent financial advice and not act only

on representations from banks.

Product Information :

a. A prospective customer would be given all the necessary information

adequately explaining the range of loan products available with the Bank to

suit his/her needs.

b. On exercise of choice, the customer would be given the relevant information

about the loan product of choice.

c. The Customer would be explained the processes involved till sanction and

disbursement of loan and would be informed of time-frame within which all

the processes will be completed ordinarily at our Bank.d. The Customer would be informed of the names and phone numbers of

branches and the persons whom he can contact for the purpose of loan to suit

his needs.

e. The Customer would be informed the procedure involved in servicing and

closure of the loan taken.



INTEREST RATES

3.2.1 Interest Rates for different loan products would be made available through

and in any one or all of the following media, namely :

a. In the Bank's Web site b. Over phone, if Tele Banking services are provided

c. Through prominent display in the branches and all other delivery points

d. Through other media, from time to time.

3.2.2 Customers would be entitled to receive periodic updates on the interest rates

applicable to their accounts.

3.2.3 On demand, Customers can have full details of method of application of

interest.

REVISION IN INTEREST RATES

a. The Bank would notify immediately or as soon as possible any revision in

the existing interest rates and make them available to the customers in the

media listed in Para 3.2.1.

b. Interest Rate revisions to the existing customers would be notified within 3

working days from the date of change.

DEFAULT INTEREST

a) The Bank would notify clearly about the default interest / penal interest rates to

the prospective customers.

CHARGES

a. The Bank would notify details of all charges payable by the customers in

relation to their loan account.

b. The Bank would make available for the benefit of prospective customers all

the details relating to charges generally in respect of their retail products inthe media specified in Para 3.2.1.

c. Any revision in charges would be notified in advance and would also be

made available in the media as listed in Para 3.2.1.

d. Our Bank would clearly specify the charge account for interest and charges,

wherever necessary and get a mandate for debiting the said charge account

along with the documentation.



e. Our Bank would clearly specify in the loan application or in the form of an

attachment to the loan application the amount of fees/charges, if any,

payable for processing and the amount of such fees refundable in case of

non-acceptance of the loan application.

f. Our Bank would clearly specify in the loan application or in the form of an

attachment to the loan application the pre payment option of the loan, if

sanctioned, and the penalty/charges payable by the customer for exercising

pre payment option.

TERMS AND CONDITIONS OF LENDING

a. The Bank would ordinarily give an acknowledgement of receipt of loan

request and if demanded by the customer, a copy of the application form

duly acknowledged would also be given, as soon as the customer chooses to

buy a product or service of his choice. b. Immediately after the decision to sanction the loan, the Bank would show

draft of the documents that the customer is required to execute and would

explain, if demanded by the customer, the relevant terms and conditions for

sanction and disbursement of loan.

c. Loan Application forms, Draft documents or such other papers to be signed

by a customer shall comprehensively contain all the terms and conditions

relating to the product or service of his choice.

d. Reasons for rejection of the loan application would be conveyed to the

customers.

e. Before disbursement of loan and on immediate execution of the loandocuments, the Bank shall deliver a copy of the documents to the customers.

ACCOUNT PRACTICES

a. The Bank would provide regular statement of accounts, unless not found

necessary by the customers.

b. The Bank would notify relevant due dates for application of agreed interest,

penal interest, default interest, and 'charges' if they are not mentioned in the

Loan applications, documents or correspondance.

c. The Bank would notify, before implementation, any change in accounting

practices which would affect the customer.



INFORMATION SECRECY

a. All personal information of the customer would be confidential and would

not be disclosed to any third party unless agreed to by the customer. The

term 'Third party' excludes all Law enforcement agencies, Credit

Information Bureaux, Reserve Bank of India, other banks / financial and

lending institutions.

b. Subject to above para, customer information would be revealed only under

the following circumstances :

y If our Bank is compelled by law

y If it is in the Public Interest to reveal the information

y If the interest of the Bank require disclosure.

FINANCIAL DISTRESS

a. The Bank would sympathetically reckon cases of customer's financial

distress.

b. Customers would be encouraged to inform about their financial distress as

soon as possible.

c. The Bank would adequately train the operational staff to give patient hearing

to the Customers in financial distress and would try to render such help as

may be possible in their view.

GRIEVANCE REDRESSAL

The Bank would have a Grievance Redressal Cell / Department / Centre

within or outside the organisation.

a. The Bank would make available all details, namely :

> Where a complaint can be made

> How a complaint should be made

> When to expect a reply

> Whom to approach for redressal of grievances etc.,

to the customers individually on demand and through the media listed in

Para 3.2.1. b. Response to a complaint, whether positive or negative or requiring more

time for redressal, would generally be given within a maximum period of

four weeks from the date of receipt of complaint, unless the nature of

complaint is such that requires verification of voluminous facts and figures.



Structure of Grievance Redressal Mechanism

Redressal Official Area of Jurisdiction Review by

General Manager of

theBank.

All cases related to both the

Branches, viz., NarimanPoint Branch and

Lokhandwalla Complex

Branch.

Managing Director of the

Bank.

PERFOR MANCE HIGHLIGHTS FOR THE YEAR ENDED

MARCH 2009

AUDITED

( Rs. in Crores ) Sr.

No March

2009 March

2008

1 Paid-Up Capital 100.00 100.00

2 Reserves 25.59 14.53

3 Networth 125.59 114.53

4 Operating Profit(After deducting provisions forstaff related items i.e. Bonus, Pension & Gratuity).

11.52 12.37

5 Net Profit / (Loss) 11.07 12.85

6 Total Deposits 588.12 522.01

7 Aggregate Deposits (excl. inter-bank deposits). 538.33 446.06

8 Total Advances 315.34 363.75

9 Net Advances 310.97 358.48

10 Investments - Net Book Value 217.36 143.59

11 Investments - Market Value 224.65 147.81

12 Average Total Assets 690.32 643.31

13 % of Priority Sector Advances to Net Bank Credit 36.77 43.06

14 No. of Branches (including service branches) 2 2

15 No. of Loss making Branches 0 0

16 No. of Fully Computerised Branches 2 2

17 No. of Employees 84 93

- Officers- Clerical- Sub-Ordinate

442317

502419



RATIOS

( R atios in %

)

Sr.

No

March

2009

March

2008 1 Credit Deposit Ratio (%) 58.58 81.55

2 Credit + Investment / Aggregate Deposits 98.95 113.74

3 Average Cost of Deposits 6.64 6.93

4 Average Yield on Advances (including NPAs) 10.63 9.60

5 Yield on Investments (%)(excluding the profit/loss on sale of Investment)

6.61 7.71

6 Net Interest Income / Average Total Assets * 2.61 1.21

7 Non-Interest Income / Average Total Assets 0.45 2.14

8 Non-Interest Income / Total Income 5.39 24.01 9 Increase in Non-Interest Income (%) -77.66 256.33

10 Growth in Overheads 3.91 -1.92

11 Expense Ratio 45.38 42.68

12 Per Employee Cost [Rs. in lacs] 4.94 4.23

13 Net Profit Per Employee [Rs. in lacs] 13.17 13.82

14 Average Business per Employee [Rs. in Crores] 9.60 7.55

15 Operating Profit / Average Total Assets 1.67 1.92

16 Return on Assets [ROA] 1.52 1.93

17 Gross NPAs to Net Advances (%) 1.46 1.45 18 Net NPAs to Net Advances (%) 0.00 0.00

19 Capital Adequacy

- Tier I Capital- Tier II Capital- Total Capital Funds- Risk Weighted Assets- Capital Adequacy Ratio (%)

119.070.00

119.07500.0323.81

114.533.71

118.24471.8725.06

SBI Commercial and International Bank

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