Sarah Häger Head of Open Banking Community Retail Banker International, London May 10 th , 2018
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Sarah Häger
Head of Open Banking Community
Retail Banker International, London May 10th, 2018
Agenda:
• Why now? Tech & UX
• Drivers for the change
• The fintech community
Why now?
4
Changing preferences
Focus on simple and convenient
user experiences and customer
value!
5
Fast shifting technology
to the benefit of our
customers
Drivers for change
7
Digitalisation drives disruption in all verticalsBanking?
Regulatory reforms
8
PSD2 level the playing field by allowing third
parties to access the customer’s
bank data
AIS
PIS
Opportunity way beyond compliance
AIS
PIS
The fintech community
A new partner emerges to boost financial
innovation, improve user experience and
extend customer reach
Community Management
– B2D
Increasing customer value with cocreation
12
Nordea API
3rd partyApp
Nordea App
3rd party API
Nordea App
App3rd party
APPAppstore
Getting increased value for our customers:
consumers and corporates
The API consumer
The Community will be the API producers..
14
..but also sales channels of our own services
15
16
17
Non-banking ecosystems
Banking ecosystems
Core
Health services
Voice & data services
Subscription management
Facilities mana-gement
Stock mana-gement Security
Business process outsourcing
McKinsey
IT out-sourcing
Mobility services
Spending planning &
control
Account consolidation
Home services
Financial education
Accoun-ting
Recon-ciliation
Tax manage-
ment
Legal setup / certification
Loyalty discounts
Insurance
Accounts Credit
Payments Investments
Cash Management
Capital markets
FinancingCustomers wants
convenient solutions supporting their
experiences end to end
Banks needs to widen
perspectives
18
Thank you!
Questions?
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