SAQA REGISTERED LEARNING PROGRAMME TITLE SAQA UNIT STANDARD OR SAQA ID PROGRAMME NUMBER NQF LEVEL FULL QUALIFICATION / LEARNERSHIP / RPL Certificate: Municipal Financial Management 48965 NQF 6 Further Education and Training Certificate: Project Management 50080 NQF 4 Certificate: Local Government Accounting 59751 NQF 3 Further Education and Training Certificate: Local Government Advanced Accounting Certificate 73712 NQF 4 Further Education and Training Certificate: Public Administration 57824 NQF 4 National Certificate: Public Administration 50060 NQF 5 National Certificate: Business Administration Services 67465 NQF 3 Further Education and Training Certificate: Business Administration Services 61595 NQF 4 Further Education and Training Certificate: New Venture Creation 66249 NQF 4 Further Education and Training Certificate: Generic Management 57712 NQF 4 National Certificate: Generic Management 59201 NQF 5 National Certificate: Business Analysis Support Practice 63769 NQF 5 National Certificate: Business Analysis 63909 NQF 6 Certificate: Accounting Technician 73710 NQF 3 Further Education and Training Certificate: Accounting Technician 77143 NQF 4 Certificate: Accounting 80189 NQF 5
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SAQA UNIT STANDARD SAQA REGISTERED LEARNING …...Demonstrate understanding of employment relations in an organisation 10170 NQF 3 Manage the capture, storage and retrieval of human
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SAQA REGISTERED LEARNING PROGRAMME TITLE
SAQA UNIT STANDARD OR SAQA ID PROGRAMME NUMBER
NQF LEVEL
FULL QUALIFICATION / LEARNERSHIP / RPL
Certificate: Municipal Financial Management 48965 NQF 6
Further Education and Training Certificate: Project Management 50080 NQF 4
Certificate: Local Government Accounting 59751 NQF 3
Further Education and Training Certificate: Local Government Advanced Accounting Certificate 73712 NQF 4
Further Education and Training Certificate: Public Administration 57824 NQF 4
National Certificate: Public Administration 50060 NQF 5
National Certificate: Business Administration Services 67465 NQF 3
Further Education and Training Certificate: Business Administration Services 61595 NQF 4
Further Education and Training Certificate: New Venture Creation 66249 NQF 4
Further Education and Training Certificate: Generic Management 57712 NQF 4
National Certificate: Generic Management 59201 NQF 5
National Certificate: Business Analysis Support Practice 63769 NQF 5
National Certificate: Business Analysis 63909 NQF 6
Certificate: Accounting Technician 73710 NQF 3
Further Education and Training Certificate: Accounting Technician 77143 NQF 4
Certificate: Accounting 80189 NQF 5
UNIT STANDARD / SKILLS PROGRAMME
Attend to customer enquiries face-to-face and on the telephone in a banking environment 7177 NQF 3
Use mathematics to investigate and monitor the financial aspects of personal, business and national issues 7456 NQF 3
Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues
7468 NQF 4
Produce and use spreadsheets for business 7567 NQF 3
Produce word processing documents for business 7570 NQF 3
Demonstrate ability to use the World Wide Web 7573 NQF 2
Maintain a Booking System 7706 NQF 3
Function in a business environment 7785 NQF 3
Process incoming and outgoing telephone calls 7790 NQF 3
Display cultural awareness in dealing with customers and colleagues 7791 NQF 4
Maintain a secure working environment 7796 NQF 3
Process cheque, credit card and bank transactions 7798 NQF 3
Process financial transactions 7825 NQF 4
Monitor customer satisfaction 7836 NQF 4
Introduce new staff to the workplace 7860 NQF 3
Maintain a preventative maintainance programme 7869 NQF 4
Manage the float 7911 NQF 3
Apply basic business principles 8000 NQF 3
Operate in a team 8420 NQF 2
Support event co-ordination 8607 NQF 4
Accommodate audience and context needs in oral communication 8968 NQF 3
Interpret and use information from texts 8969 NQF 3
Write texts for a range of communicative contexts 8970 NQF 3
Interpret a variety of literary texts 8972 NQF 3
Use language and communication in occupational learning programmes 8973 NQF 3
Engage in sustained oral communication and evaluate spoken texts 8974 NQF 4
Read analyse and respond to a variety of texts 8975 NQF 4
Write for a wide range of contexts 8976 NQF 4
Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations
9010 NQF 3
Investigate life and work related problems using data and probabilities 9012 NQF 3
Describe, apply, analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts 9013 NQF 3
Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems
9015 NQF 4
Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts 9016 NQF 4
Plan and conduct meetings 9244 NQF 4
Use communication skills to handle and resolve conflict in the workplace 9533 NQF 3
Communicate verbally and non-verbally in the workplace 9960 NQF 3
Comply with organisational ethics 10022 NQF 4
Identify internal and external stakeholders 10023 NQF 4
Measure and analyse customer service levels 10079 NQF 6
Formulate, design and implement customer service delivery systems and processes 10080 NQF 6
Work as a project team member 10135 NQF 4
Implement project administration processes according to requirements 10139 NQF 4
Apply a range of project management tools 10140 NQF 4
Fulfill procurement activities and supervise procurement administration 10142 NQF 4
Supervise a project team of a developmental project to deliver project objectives 10146 NQF 5
Support the project environment and activities to deliver project objectives 10149 NQF 5
Demonstrate understanding of employment relations in an organisation 10170 NQF 3
Manage the capture, storage and retrieval of human resources information using an information system 10171 NQF 5
Describe features, advantages and benefits of a range of products or services 10324 NQF 4
Identify and analyse customer and market related trends impacting on Contact Centres 10331 NQF 4
Demonstrate knowledge and insight into the Compensation for Occupational Injury and Disease Act 130 of 1993 (COIDA)
10377 NQF 4
Interpret basic financial statements 10388 NQF 4
Conduct communication within a business environment 10622 NQF 5
Recruit and select candidates to fill defined positions 10978 NQF 4
Induct a new employee 10980 NQF 4
Supervise work unit to achieve work unit objectives (individuals and teams) 10981 NQF 4
Participate in the implementation and utilisation of equity related processes 10983 NQF 4
Perform Basic Business Calculations 11241 NQF 3
Apply Fundamental Concepts of Supply Chain Management Optimisation 11273 NQF 5
Manage individual and team performance 11473 NQF 4
Draft an employment contract 11907 NQF 5
Conduct an organisational needs analysis 12138 NQF 6
Recruit and select candidates to fill defined positions, NQF 5, 9 credits. 12140 NQF 5
Use the writing process to compose texts required in the business environment 12153 NQF 4
Apply comprehension skills to engage oral texts in a business environment 12154 NQF 4
Apply comprehension skills to engage written texts in a business environment 12155 NQF 4
Measure, estimate & calculate physical quantities & explore, critique & prove geometrical relationships in 2 and 3 dimensional space in the life and workplace of adult with increasing responsibilities
12417 NQF 4
Use communication techniques effectively 12433 NQF 5
Facilitate the preparation and presentation of evidence for assessment 12544 NQF 4
Demonstrate an understanding of macroeconomic principles as they apply to the South African business environment, NQF 4, 8 credits.
12761 NQF 4
Apply concepts and principles of business ethics in the professional environment 12891 NQF 6
Analyse and participate in the design of Information Systems 12979 NQF 6
Contribute to the implementation, post-implementation review and maintenance of information systems 13099 NQF 6
Develop understanding within an organisation about the risks associated with its functioning and contexts 13107 NQF 6
Manage service providers in a micro-lending institution 13443 NQF 4
Apply knowledge of self and team in order to develop a plan to enhance team performance 13912 NQF 3
Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace
13915 NQF 3
Monitor and control reception area 13928 NQF 3
Co-ordinate meetings, minor events and travel arrangements 13929 NQF 3
Monitor and control the receiving and satisfaction of visitors 13930 NQF 3
Monitor and control the maintenance of office equipment 13931 NQF 3
Prepare and process documents for financial and banking processes 13932 NQF 3
Plan, monitor and control an information system in a business environment 13933 NQF 3
Plan and prepare meeting communications 13934 NQF 3
Plan and conduct basic research in an office environment 13935 NQF 3
Outline the legal environment of a selected industry 13936 NQF 3
Monitor and control office supplies 13937 NQF 3
Apply the budget function in a business unit 13941 NQF 4
Analyse new developments reported in the media that could impact on a business sector or industry 13943 NQF 4
Describe and apply the management of stock and fixed assets in a business unit 13945 NQF 4
Negotiate an agreement or deal in an authentic work situation 13948 NQF 4
Strategic Performance Management 13949 NQF 4
Demonstrate basic understanding of the Primary labour legislation that impacts on a business unit 13952 NQF 4
Explore strategies to retain or expand existing business in the insurance/investment industry 14319 NQF 4
Attend to customer enquiries in an office setting 14338 NQF 2
Process Incoming and outgoing telephone calls 14348 NQF 2
Demonstrate an understanding of a selected business environment 14357 NQF 4
Contract service providers 14552 NQF 4
Describe and apply the management functions of an organization 14667 NQF 4
Recognise areas in need of change, make recommendations and implement change in the team, department or division
15214 NQF 5
Identify and interpret Best Practice guidelines, and plan for and implement Best Practice within the team, department or division
15215 NQF 5
Create opportunities for innovation and lead projects to meet innovative ideas 15216 NQF 5
Develop and implement a strategy and action plans for a team, department or division 15219 NQF 5
Promote a learning culture in an organisation 15222 NQF 5
Empower team members through recognising strengths, encouraging participation in decision making and delegating tasks, 5, 4 credits.
15224 NQF 5
Conduct skills development administration in an organisation 15227 NQF 4
Monitor team members and measure effectiveness of performance, 5, 4 credits. 15230 NQF 5
Harness diversity and build on strengths of a diverse working environment 15233 NQF 5
Apply efficient time management to the work of a department/division/section 15234 NQF 5
Apply visionary leadership to develop strategy 120311 NQF 5
Demonstrate understanding of financial and accounting principles for public entities 120360 NQF 5
Explain fundamentals of project management 120372 NQF 4
Contribute to project initiation, scope definition and scope change control 120373 NQF 4
Contribute to the management of project risk within own field of expertise 120374 NQF 4
Participate in the estimation and preparation of cost budget for a project or sub project and monitor and control actual cost against budget
120375 NQF 4
Conduct project documentation management to support project processes 120376 NQF 4
Identify, suggest and implement corrective actions to improve quality of project work 120377 NQF 4
Support the project environment and activities to deliver project objectives 120378 NQF 5
Work as a project team member 120379 NQF 4
Evaluate and improve the project team's performance 120380 NQF 5
Implement project administration processes according to requirements 120381 NQF 4
Plan, organise and support project meetings and workshops 120382 NQF 4
Provide assistance in implementing and assuring project work meets quality requirements 120383 NQF 3
Develop a simple schedule to facilitate effective project execution 120384 NQF 4
Apply a range of project management tools and techniques 120385 NQF 4
Provide procurement administration support to a project 120386 NQF 4
Monitor, evaluate and communicate simple project schedules 120387 NQF 4
Supervise a project team of a small project to deliver project objectives 120388 NQF 5
Explain and apply the concept, principles and theories of motivation in a leadership context 120389 NQF 4
Apply the concept and principles of knowledge management to leadership 120392 NQF 4
Demonstrate the application of performance management 120492 NQF 5
Foster and maintain customer relations 123258 NQF 3
Carry out course administration 123393 NQF 3
Develop and Apply Administrative Principles in the implementation of Municipal Office Administration 123460 NQF 4
Demonstrate insight into current global events and their potential impact on a business sector in South Africa
230072 NQF 6
Demonstrate knowledge and application of ethical conduct in a business environment 242655 NQF 4
Demonstrate knowledge and application of the Occupational Health and Safety Act, 85 of 1993 (OHSA) (as amended) and the responsibilities of management in terms of the Act
242668 NQF 4
Manage Expenditure against a budget 242810 NQF 4
Prioritise time and work for self and team 242811 NQF 4
Induct a member into a team, 3, 4 credits. 242812 NQF 3
Explain the contribution made by own area of responsibility to the overall organisational strategy, 4, 5 credits.
242813 NQF 4
Identify and explain the core and support functions of an organisation, 3, 6 credits. 242814 NQF 3
Apply the organisation's code of conduct in a work environment 242815 NQF 4
Conduct a structured meeting 242816
Solve problems, make decisions and implement solutions 242817 NQF 4
Describe the relationship of junior management to other management roles, 4, 5 credits. 242818 NQF 4
Promote sport activity in a community 243293 NQF 4
Apply values and ethics to a sport organisation 243296 NQF 4
Apply administrative skills and knowledge in a sport organisation 243298 NQF 4
Lead a community sport activity 243300 NQF 4
Create, improvise and organize sport activities 243303 NQF 4
Develop a project quality management plan for a simple to moderately complex project 243816 NQF 5
Manage the mainstreaming of gender in programmes and projects 244254 NQF 5
Describe how to manage workplace relationships 244572 NQF 3
Demonstrate an understanding of Occupational Health, Safety and Environmental Legislations 246667 NQF 3
Identify and describe disaster related risks and threatening situations utilizing basic disaster management concepts and indigenous knowledge, 3, 5 credits.
251960 NQF 3
Create and manage an environment that promotes innovation 252020 NQF 5
Formulate recommendations for a change process 252021 NQF 5
Develop, implement and evaluate a project plan 252022 NQF 5
Evaluate current practices against best practice, NQF 5, 4 credits. 252024 NQF 5
Monitor, assess and manage risk 252025 NQF 5
Apply a systems approach to decision making 252026 NQF 5
Devise and apply strategies to establish and maintain workplace relationships 252027 NQF 5
Lead people development and talent management 252029 NQF 5
Analyse compliance to legal requirements and recommend corrective actions, NQF 5, 4 credits. 252030 NQF 5
Apply the principles and concepts of emotional intelligence to the management of self and others 252031 NQF 5
Develop, implement and evaluate an operational plan 252032 NQF 5
Demonstrate ways of dealing with the effects of dread diseases and in particular HIV/AIDS 252033 NQF 5
Monitor and evaluate team members against performance standards 252034 NQF 5
Select and coach first line managers 252035 NQF 5
Apply mathematical analysis to economic and financial information. 252036 NQF 5
Build teams to achieve goals and objectives 252037 NQF 5
Develop a plan to combat corruption 252039 NQF 5
Manage the finances of a unit 252040 NQF 5
Promote a learning culture in an organisation 252041 NQF 5
Apply the principles of ethics to improve organisational culture 252042 NQF 5
Manage a diverse work force to add value 252043 NQF 5
Apply the principles of knowledge management 252044 NQF 5
Design an organisational structure which supports the achievement of the organisational mandate 252404 NQF 6
Model and design business processes and workflow 258835 NQF 5
Analyse and apply different Information and Communication Technology (ICT) Systems Development Lifecycle (SDLC) models for a given scenario
258836 NQF 5
Demonstrate an understanding of business applications and systems 258837 NQF 5
Investigate implementation options for Information Technology (IT) solutions 258838 NQF 5
Apply basic principles of requirements-related modelling 258839 NQF 5
Demonstrate an understanding of the external environment of business 258840 NQF 5
Perform Enterprise Analysis 259257 NQF 6
Perform requirements analysis 259277 NQF 6
Manage and communicate requirements 259278 NQF 6
Perform requirements elicitation 259279 NQF 6
Plan and monitor the business analysis process 259280 NQF 6
Conduct solution assessment and validation 259297 NQF 6
Conduct initial assessment for strategic sourcing 260077 NQF 6
Develop a sourcing strategy 260097 NQF 6
Execute a strategic sourcing strategy 260137 NQF 6
Demonstrate an understanding of an entrepreneurial profile 263356 NQF 4
Plan and manage production/operations in a new venture 263434 NQF 4
Apply the principles of costing and pricing to a business venture 263455 NQF 4
Plan strategically to improve new venture performance 263456 NQF 4
Manage finances of a new venture 263474 NQF 4
Demonstrate an understanding of the function of the market mechanisms in a new venture 263514 NQF 4
Implement an action plan for a new venture 263534 NQF 4
Demonstrate understanding of the outcomes-based education and training approach within the context of a National Qualifications Framework
263976 NQF 5
Demonstrate an understanding of the purpose of the payslip and its components 264371 NQF 3
Capture payroll data 264374 NQF 3
Identify and demonstrate understanding of different types of employment contracts and how this impacts payroll administration
264377 NQF 3
Formulate a strategy and an implementation plan for a function, 6, 6 credits. 264395 NQF 6
Evaluate and plan the role of self as leader in a function, 6, 5 credits. 264398 NQF 6
Apply the principles of corporate governance and ethics in a function, 6, 5 credits. 264400 NQF 6
Apply problem-solving techniques to make decisions on a multi-faceted problem, 6, 5 credits. 264403 NQF 6
Manage relationships with strategic partners to improve the performance of a function 264405 NQF 6
Manage the information and institutional knowledge within a function, 6, 5 credits. 264406 NQF 6
Analyse the strategy and external environment of the entity in relation to a function 264407 NQF 6
Manage and improve communication processes in a function 264408 NQF 6
Use negotiation in multi-faceted situations to achieve the objectives of a function 264409 NQF 6
Appraise, develop and retain human capital for a function 264416 NQF 6
Apply monitoring and evaluation approaches and tools to assess an organisation's or programme's performance in a specific context
337059 NQF 6
Apply knowledge of organisation structure and design to support performance to a Public Sector Department
337060 NQF 4
Demonstrate knowledge and insight into a bid committee system applicable to an Organ of State in South Africa
337061 NQF 5
Evaluate a job in the Public Sector in South Africa 337062 NQF 4
Demonstrate knowledge and insight into the principles of monitoring and evaluation in assessing organisation and/or programme performance in a specific context
337063 NQF 5
Demonstrate knowledge and insight into the principles of monitoring and evaluation in assessing organisation and/or programme performance in a specific context
337063 NQF 5
Apply knowledge of the job evaluation process in the Public Sector in order to ensure that a job has been properly evaluated