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Page 1: SAP

OFF SHORE RECRUITER TRAINING

Page 2: SAP

TECHNOLOGY REVIEW

Page 3: SAP

CLIENT SERVER

Page 4: SAP

DataBase / Back end

Oracle

Sybase

Sql Server

Informix

VBVC ++

PB

D2k

Java

Front End/Client Connection

ODBC

JDBC/ODBC

CLIENT SERVER

Boston – Marketing Training Material

Page 5: SAP

CLIENT SERVER CHARTClient Server

Application

Front End

(Client side – GUI)

Special Tools Back End (DB resides on)

Developer (SP, db triggers)

DBA (Prod., Devel.)

Language Operating System/Platform

Oracle Developer 9i/ 6i

(Forms 9i/6i Report 9i/6i)

Developer 6

(Forms 6 Report 6)

Developer 2000

Forms 5.0,4.5 Reports 3.0,2.5)

SQL Loader, Designer 2000, Oracle Application Server(OAS)

Oracle 8i,8.x,7.x

(Only Oracle)

PL/SQL UNIX or NT

Visual Basic

(Microsoft)

Visual Basic 6.0,5.0,4.0 ADO,RDO,OLE,

ACTIVEX,COM,

DCOM, Crystal Reports

SQL Server 2000,7.0,6.x

Oracle 8i,8.x,7.x

Sybase 11.x,10.x,9.x

Informix 11.x,10.x,9.x

Transact -SQL

PL/SQL

Transact –SQL

NT

UNIX or NT

UNIX or NT

UNIX or NT

PowerBuilder

(Sybase)

PowerBuilder 7.x,6.x,5.x,4.x PFC Sybase 11.x,10.x,9.x

SQL Server 2000,7.0,6.x

Oracle 8i,8.x,7.x

Informix 11.x,10.x,9.x

Transact -SQL Transact –SQLPL/SQL

UNIX or NT

NT

UNIX or NT

UNIX or NT

VC++ Visual C++ 6.0,5.0,4.0 MFC SQL Server 2000,7.0,6.x

Oracle 8i,8.x,7.x

Sybase 11.x,10.x,9.x

Informix 11.x,10.x,9.x

Transact -SQL

PL/SQL

Transact –SQL

NT

UNIX or NT

UNIX or NT

UNIX or NT

C++ C++ ATL,STL SQL Server 2000,7.0,6.x

Oracle 8i,8.x,7.x

Sybase 11.x,10.x,9.x

Informix 11.x,10.x,9.x

Transact -SQL

PL/SQL

Transact –SQL

NT

UNIX or NT

UNIX or NT

UNIX or NT

Page 6: SAP

DATABASE

Page 7: SAP

DATABASES •Oracle• Sybase• SQL Server

DATABASES INTRODUCTION

VERSIONS • 9i,8i,8.x,7.x• 11.x,10.x,9.x• 2000,7.x,6.x

OS• Unix or NT• Unix or NT• NT

Page 8: SAP

DEVELOPMENT-DBA

Install Database (Setup,Config) Design Database Logical Design (Erwin,Designer 2K) Physical Design (Table,File structure) Unix Admin/Scripting Writing Stored Procedure & Triggers

PRODUCTION-DBA

Performance Tuning Backup & Recovery Unix Admin/Scripting On Call 24 X 7 Configuration

Different types of Database Administrator

ERP - DBAPeopleSoft DBA – Oracle/SQL Server/InformixOracle Apps DBA - OracleSAP Basis – Oracle/SQL Server/Informix

Page 9: SAP

BUSINESS INTELLIGENCE

DATAWAREHOUSING

Page 10: SAP

• 

Data Warehousing Informatica - ETL

Oracle Data Warehouse (OWB - ETL, Discoverer –

Reports)

Cognos – ETL/Reports

Microstrategies – ETL/Reports

Business Objects – Reports

Teradata, Brio

SAP – Business IntelligenceSAP Business Warehouse(BW)

Basis

SEM – SAP Strategic Enterprise ManagementBPS – Business Planning

BCS – Business Consolidation

CPM – Corporate Performance Monitor

BSC – Balanced Scorecard

BIC – Business Information Collection

SRM – Stakeholder Relationship

Peoplesoft - EPM

BI

Page 11: SAP

Business Intelligence : Oracle Data Warehousing

Oracle Embedded Data Warehouse (EDW) – 4.1 Purchasing Intelligence Financial Intelligence

Oracle Warehouse Builder (OWB) – 9.X, 10g EDW Standard Repository Custom Repository

Oracle Discoverer – 3.x, 4.x, 9iDS Admin Edition Desktop Edition Plus Edition Viewer Edition

Page 12: SAP

BI - Contd

• Commonly used Terminology in DWDatamart

ETL (Extract Transform Loading)

OLAP (Online Application Programming)Data MiningCubeDimensionPowerplayReportnetImpromptuFact table

Decision Support System (DSS)

Page 13: SAP

EAI (Enterprise Application Integration)

MQ Series

Tibco

Plumtree

Biztalk

Webmethods

Vitria

Cross-world

Page 14: SAP

Enterprise Resource Planning(ERP)

Page 15: SAP

Enterprise Resource Planning(ERP)

MUST KNOW: SAP, Oracle Applications and Peoplesoft• VERSIONS

• Modules names available in each• Distinguish between Functional and Technical consultants• Knowledge of Functional Terms – e.g.: Gap analysis, Blueprint, Setups, Configuration, Requirement gathering etc• Knowledge of technical terms RICE (Reports, Interfaces, Conversions, Extensions) – Different in each ERP

•SAP – ABAP, Sap scripts,BDC, Smart forms, EDI/IDOC, ALE, Dialog Programming etc•Oracle – PL/SQL, Forms 6i, Reports 6i, etc•Peoplesoft – Peoplecode, Peopletools, Panels, Pages, SQR, App Engine etc

Page 16: SAP

Types of ERP consultant•Functional – Major Responsibilities : Requirement Gathering, Fit Gap Analysis, Blueprinting Configuration, Setup etc

•Technical –Major Responsibilities : RICEReports, Interfaces, Conversions, Extensions or customizations etc

•DBA –Performance Tuning, Capacity Planning, Back up/Recovery, Patches, Install, Upgrade

Types of ERP Implementations:•Full Cycle Implementation•Upgrade•Support

Enterprise Resource Planning(ERP)

Page 17: SAP

PeopleSoft Oracle SAP

Language PeopleCode PL/SQL ABAP/4

Report SQR/Crystal/nVision Reports 6i/ Discoverer 4i

ABAP/4

Screens Panel Designer/Pages Forms 6i Screen Painter

ABAP/4

Interfaces SQR/App Engine PL/SQL BDC’s

ERP TECHNICAL CHART

Page 18: SAP
Page 19: SAP

PeopleSoftFinancials, HRMS, Distribution, Manufacturing/Student

Version: 8.9, 8.8,8.5,8.4,8.0, 7.5, 7.0, 6.0, 5.0

HRMS Public or commercial*Human Resources(HR)*Base Benefits(BENEFITS)*Payroll *Benefits Administration•Time and LaborPension AdministrationStock AdministrationInsuranceRecruit WorkforceFSA (Flex Spend Admin.)

Financials*General Ledger*Accounts Payable*Accounts Receivable•Asset ManagementBillingProject CostingBudgetsExpensesTreasuryTreasury ManagementRisk Management

DistributionPurchasingInventoryOrder ManagementOrder PlanningProduct ConfigRemote Order EntryBillingDemand PlanningEnterprise Planning

ManufacturingBills and RoutingsCost ManagementDataBridgeDemand PlanningEngineeringEnterprise PlanningProduction ManagementProduction PlanningQuality

Student Admin.(SA)*Student AdminAcademic AdvisementAdvancementCampus CommunityFinancial AidGrants*Student Admissions*Student Financials*Student Records

Collaborative or EappseBenefits

eCompensation

eCompensation Manager Desktop

eDevelopment

eEquity

ePay

eProfile

eProfile Manager Desktop

eRecruit

eRecruit Manager Desktop

Employee Self-Service

Manager Self-ServiceCRMCollaborative Selling Configuration

Field Service

Help Desk

Marketing/Telemarketing

Order Capture

Quality

Sales

Support

Page 20: SAP

PeopleSoft Tools

Interfaces & ConversionTool: SQR’s

People Code: The proprietary scripting language used in the development of PeopleSoft applications.

People Tools:•Development •Administration•Reporting and Analysis

Panel Designer:

Tree Manager:

Used for creating panels (screens) for user input

Process Scheduler:Process Scheduler provides PeopleSoft applications with a user-configurable tool that integrates with PeopleSoft panels, PeopleSoft security, and PeopleCode functions. Through this integration, Process Scheduler enables users to request and monitor batch processes related to their PeopleSoft application.

1) Reporting

2) Conversion

3) Interface Tool

Used for security and reporting.

Page 21: SAP

PeopleSoft Tools

Application Designer: Using Application Designer to build, maintain, customize, and upgrade PeopleSoft applications. We can use Panel, panel group and menu to create application.

Data Management:

Data Mover: It allows you to import and export data across multiple database platforms.

Import Manager: to import data into your PeopleSoft tables.

Mass Change: It use to create SQL processes which supplement your application functionality.

Page 22: SAP

PeopleSoft Tools

Reports:SQR’s:

Crystal: Crystal Reports from Seagate software is a report formatter that helps you generate clear and easy-to-read printed reports containing data from your PeopleSoft applications.

N vision (mainly financials):

PS/nVision enables you to retrieve information from your PeopleSoft database into a Microsoft Excel spreadsheet—not merely as "raw" data, but as information in a form that helps you see the big picture, explore the details, and make decisions.

Query:For defining database queries in an easy-to-use graphical environment. You create queries to extract the data you need from your PeopleSoft database.

Tree Manager:Tree Manager to create and maintain trees. A tree is a PeopleSoft object that defines the groupings and hierarchical relationships between the values of a database field.

Cube Manager:Cube Manager allows you to define and save templates for building and updating OLAP cubes. The Cube Manager provides all these benefits while achieving a nearly platform-independent solution -the great majority of a cube's design attributes can be applied to either Arbor Essbase or Cognos PowerPlay.

Used for complex reporting

Page 23: SAP

Business Process:

Workflow:

Message Agent:

To automate the process with 3rd party applications.

To automate the Business process without any human intervention.

Example Purchase Req, Purchase Order etc.,

PeopleSoft Tools

Page 24: SAP

Oracle Application

Certified Advantage Partner (CAP) :Top level partnership with Oracle Corp.

250+ Oracle/Peoplesoft engagements

Page 25: SAP

CRM Manufacturing Distribution Financials Procurement

E- Business

I- Store Self Service BIS (Business Intelligent Systems)

Discrete

Flow

Process (GEMMS)

MRP (material resource Planning)

MPS

WIP (work in progress)

BOM (bill of materials)

INV (Inventory)

ENG (engineering)

QM (quality management)

Cost Mgt.

OE (order entry)

PUR (purchasing)

OE/OM

(Advance Pricing/Shi

pping)

Inventory

PO

GL (general ledger)

AP (accounts payable

AR (accounts receivable)

FA fixed assets)

CM (cash management)

Treasury

Property

Oracle Projects/Project Accounting

•Project Costing

•Project Billing

Purchasing/

Iprocurement(SSP)

Self Service Purchasing

i store

i payment

i marketing

i support

SS Time

SS Expenses

SS Purchasing

SS HRMS

Financials

Sales

Customer

Procurement

HRMS

HR

PayrollBenefits

Oracle Advance Benefits(OAB)

Training AdministrationSelf Service Employee

Oracle E- Business (Advanced)Versions: 11i (11.5.10), 11.03, 11.0NCA, 10.7 Character, SC (smart client),NCAGUI: Developer 2000, Forms 4.5, Repots 2.5 (Version: 11.0.3,11.0,NCA,SC) Developer 6i, Forms 6i, Reports 6i (Version: 11i)Database – Oracle 8i, Oracle 9i

ORACLE PLANNING

Oracle APS – ASCP, ODP, GATP

APS – Advance Planning&Scheduling

•ASCP – Advance Supply Chain planning

•ODP – Oracle Demand Planning

•GATP – Global Available to Promise

Page 26: SAP

04/08/23 26

Customer IntelligenceCustomer Intelligence

Marketing IntelligenceMarketing Intelligence Sales IntelligenceSales Intelligence

MarketingMarketing

iiMarketingMarketing MESMES iiPayPay SalesSalesCompComp

FieldFieldSalesSales

iiStoreStore TeleSalesTeleSalesSalesSalesOnlineOnline

Call CenterCall CenterTelephony ManagerTelephony Manager

ScriptingScriptingPredictive DialerPredictive Dialer

Email CenterEmail Center WebWeb MobileMobile

eBusiness PlatformeBusiness Platform

Common Application Architecture & SchemaCommon Application Architecture & Schema

AnalyticalAnalyticalApplicationsApplications

Business Business ApplicationsApplications

CRMCRMFoundationFoundation

InteractionInteractionChannelsChannels

E-BusinessE-BusinessFoundationFoundation

E-BusinessE-BusinessPlatformPlatform

Call center IntelligenceCall center Intelligence

CustomerCustomerSupportSupport

iiSupportSupport

MobileMobileFieldField

ServiceService

FieldFieldServiceService

SparesSparesMgtMgt

DepotDepotRepairRepair

ServiceServiceContractsContracts

ContractsContracts

CollectionsCollections

SchedulerScheduler

Universal Work QueueUniversal Work Queue

TasksTasks

MESMES

ResourcesResources

NotesNotes

TerritoriesTerritories

CalendarCalendar

Interaction BlendingInteraction Blending

Assignment EngineAssignment Engine

1-on-1 Fulfillment1-on-1 Fulfillment

Order CaptureOrder CaptureInteraction HistoryInteraction History

PartnerPartner(PRM)(PRM)

Oracle CRM E-Business Suite

Page 27: SAP

SAP

Page 28: SAP

SAP Practice

Strategic Alliances with SAP

MYSAP.COM Partner

SAP National Implementation Partner

ASAP Partner

Provide consulting expertise and resources to SAP on several projects

Currently involved in joint project bids with SAP

We have SAP in-house

Page 29: SAP

Step by Step approach

PHASE MAJOR DELIVERABLES PHASE AVG

ProjectPrep

Project Planning, Procedures,Technical Requirements, Kickoff

1 Month Avg

BusinessBlueprint

Team Training, Develop SystemEnvironment, Business Process Design

1–3 Month Avg

Realization Configuration, Develop SystemManagement, Technical Builds,Reports, Authorizations,Documentation, Testing

2-6 Month Avg

Final Prep End-user training, Systemmanagement, cutoverplanning/implementation

1-2 Month Avg

Go-Live Go-live, Productive system support 1 Month Avg

Methodology

Page 30: SAP

ABAP/ 4 BASIS BW ALE/ EDIeCOM M ERCE

W ORKFLOW R/ 3 VERSIONUPGRADES

SOLUTIONCENTER

SAP TECHNOLOGYPRACTICE

SAP TECHNOLOGY PRACTICE

Page 31: SAP

CAPACITY PLANING

PERF. TUNING

SAP SECURITY

TM S

TECH. ARCH.

INST./ UPGRADES

SAPADM INISTRATION

ORACLE

INFORM IX

SQLSERVER

DB2

RDBM S

NT

AIX UNIX

HPUX

DEC UNIX

SOLARIS

OS / 39 0

OPERATINGSYSTEM

IBM

HP

COM PAQ

DIGITAL

SUN

DELL

HARDW AREAPPLICATION

SAP TECHNOLOGYBASIS PRACTICE

SAP TECHNOLOGY BASIS PRACTICEVersion: 4.7, 4.6C,4.6,4.5,4.0,3.1H

Page 32: SAP

: 3

SAP Application modules

SD

MM

PP

PM

HR

QM

CO

AM

WF

IS

PS

FI

R/3R/3

Client ServerClient ServerABAP/4ABAP/4

Sales and DistributionSales and DistributionMaterials ManagementMaterials ManagementProduction PlanningProduction Planning

Quality ManagementQuality ManagementPlant MaintenancePlant MaintenanceHuman ResourcesHuman Resources

Financial AccountingFinancial AccountingControllingControlling

Asset ManagementAsset Management

Project SystemProject SystemWork FlowWork Flow

Industry SolutionsIndustry Solutions

Page 33: SAP

Financial Accounting(FI) General Ledger Accounts Receivable Special Purpose Ledger Accounting Information System Accounts Payable Treasury Legal Consolidation

Controlling(CO) Cost center accounting Project Accounting Profitability analysis Activity based accounting Job order accounting Product costing accounting Profit center accounting Enterprise controlling

Asset Management(AM) Depreciation Sales of assets Maintenance value Inventory Replacements Investment Management Repair value Ownership

Project Systems (PS) Funds and resource management Time Management Quality control Project Management Information System

SAP MODULES

Page 34: SAP

Plant Maintenance (PM) Processing of unplanned tasks Maintenance planning Maintenance bills of materials Service management Maintenance notification By date or counters

SAP MODULES

Quality Management(QM) Quality inspection Quality management information system Quality planning

Production Planning(PP) Sales and operations planning (SOP) Master production scheduling (MPS) Product costing Kanban Routings Production orders Repetitive manufacturing Make to order Shop floor control (SFC) Activity based costing Process manufacturing

Page 35: SAP

Materials Management (MM) Material procurement Reorder point processing Material valuation External service management Inventory management Invoice verification Vendor valuation

Sales and Distribution (SD) Pre-sales support Quotation processing Sales order processing Delivery processing Inquiry processing Contract management Pricing conditions Billing

SAP MODULES

Page 36: SAP

Human Resources (HR) Payroll (US and International) Travel expense accounting Recruitment Workforce planning Organization management Time Management Benefits Management Personal Administration Training Administration Personnel Planning

SAP HCM –

Human Capital Management

Page 37: SAP

E BUSINESS

Page 38: SAP

EBusiness

OthersJava ScriptHTMLDHTMLCGI PerlCold FusionXMLWML

Application ServerSilver StreamWeblogicNetscape Application ServerIBM – Websphere - Visual Age for JavaWebSphere Application Server

WSAD

Websphere Business Integrator

Web ServerInternet Information Server (IIS)Java Web ServerApache Web ServeriPlanetIISSunOneTomcatPramatiJBossOracle AS/ OC4JInterstage Application Server (Fujitsu)JRun

MicrosoftWeb Application/Web Services:

NET Framework

C# (C Sharp)

ASP/ASP.NE

Visual Basic (VB/VB.NET)

Visual C++ (VC/VC.NET)

J# (J Sharp)

.Net Compact Framework

ADO/ADO.NET

Internet Information Server (IIS)

Sun JAVAServletJSPJ2EEJava BeansEJBSwingRMIJMSSwingStruts/Struts CX

Page 39: SAP

Oracle

Sybase

Sql Server

Informix

DATABASEAPPLICATION SERVER

Silverstream

Weblogic

NAS

Websphere “IBM”

JAVA /JAVA SCRIPTS/ JSP/ JAVA- SERVLETS/ ASP/ EJB/ COM-DCOM / COBRA,RMI

Site Server CE IIS

J

D

B

C

O

D

B

C

and/or

WEB SERVER

HTML

JAVA SRIPTS

VB SCRIPTS

APPLETS

ACTIVE X

XML

CLIENT/BROWSER

Internet / Intranet APP

IIS (ASP)

Java Web Server

Apache Web Server

iPlanet

Page 40: SAP

LEGACY MANAGEMENT PRACTICE

Page 41: SAP

What are legacy systems? IBM Mainframes in the high-range and AS/400, Unix in the mid-range systems Developed 2-3 decades ago Poorly documented, expensive to maintain and yet extremely fast and robust! Used by most banks, insurance companies, manufacturing, automotive, power/ utilities

and retail clients

Introduction of Legacy Practice

Page 42: SAP

What are Legacy Systems?

Mainframes

Relatively large computers built to handle very large databases, thousands of user terminals with fast response times, and millions of transactions

Used mainly by

•Large companies for mission critical applications and bulk data processing

e.g. Banking and Insurance (Mellon Bank, Allstate), Retail (Wesco, Les Schwab, Lowe’s), Healthcare (Kaiser Permanente, Harrington Benefit Services), Automotive (Blue Bird, Goodyear), Telecommunications (Alltel)

•Government organizations (e.g. Ohio Dept. of Taxation)

Mid Range Systems

Application System 400 (AS/400)

Middleware

Technologies used to connect Legacy to Open Systems (Microsoft/ Sun technologies)

IBM MQ Series

TIBCO

Page 43: SAP

Skills – Mainframe

Combinations :

–COBOL, CICS, VSAM, JCL

–COBOL, CICS, DB2, JCL

–COBOL, IMS DB/DC, JCL

COBOL – VS COBOL II, MF COBOL, AcuCOBOL

Database Management Systems (DBMS)

IMS DB/DC – an older hierarchical DBMS (Info Mgmt System – DB is the database component and DC is online screens) – very complex logic, used from within COBOL programs

IDMS – an older network DBMS – also very complex

DB2 – a Relational DBMS like Oracle

VSAM (Virtual Storage access method) is a file based system – used for data storage and access…which is now done by a DBMS

JCL (Job Control Language)

Tools

Version Control: Changeman, Endevor, CA-Panvalet

Debugging: Xpeditor

Tool-writing: Rexx, CLIST

Environment

MVS or Z/OS – OS; TSO (Time Sharing Option), ISPF (Interactive System Productivity Facility) – Development Environments

Page 44: SAP

Skills – AS/400

Languages:

RPG, RPGLE – different versions (COBOL programmers can usually learn this very fast)

COBOL, C, C++, Java etc. also work on AS/400

Operating System:

OS/400

Control Language:

CL/400 – similar to batch programming on DOS and JCL on mainframe

Development Tools:

PDM (Programming Development Manager), SEU (Source Entry Utility – the editor for PDM), DFU (Database File Utility – similar to SPUFI for DB2), SDA (Screen Design Aid), RLU (Report Layout Utility), QUERY/400

Signon / Synon / 2E- An integrated development environment to develop COBOL and RPG code for AS/400s

Database:

DB2/400 – IBM DB2, but operates on OS/400 – Knowledge of SQL