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SAP SAPPHIRE 2015 - Discover the Keys to Business-Ready Data

Apr 14, 2017

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Data & Analytics

Cindy Zhou
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Page 1: SAP SAPPHIRE 2015 - Discover the Keys to Business-Ready Data

1 | ©2015 BACKOFFICE ASSOCIATES, LLC. ALL RIGHTS RESERVED.

Page 2: SAP SAPPHIRE 2015 - Discover the Keys to Business-Ready Data

2 | ©2015 BACKOFFICE ASSOCIATES, LLC. ALL RIGHTS RESERVED. @cindy_zhou #SAPPHIRENOW

Page 3: SAP SAPPHIRE 2015 - Discover the Keys to Business-Ready Data

3 | ©2015 BACKOFFICE ASSOCIATES, LLC. ALL RIGHTS RESERVED. @cindy_zhou #SAPPHIRENOW

$13.3 Million*Gartner: Average Annual Cost of Poor Data Quality

Page 4: SAP SAPPHIRE 2015 - Discover the Keys to Business-Ready Data

4 | ©2015 BACKOFFICE ASSOCIATES, LLC. ALL RIGHTS RESERVED. @cindy_zhou #SAPPHIRENOW

Gartner — Annual Cost of Poor Data Quality

Annual Cost to Enterprises

<$500k

$500k to $1m

$1m to $5m

$5m to $25m

$25m to $50m

$50m to $100m

$100m or more

Don't Know

Don’t Know! 39%

Average:$13.3 Million

Up from $8.2m in 2012

Page 5: SAP SAPPHIRE 2015 - Discover the Keys to Business-Ready Data

5 | ©2015 BACKOFFICE ASSOCIATES, LLC. ALL RIGHTS RESERVED. @cindy_zhou #SAPPHIRENOW

From Industry Stats to Business Reality

Products Shipped

to the Wrong

Addressof BUSINESS INITIATIVES FAIL TO ACHIEVE TARGETED BENEFITS because of poor data quality2

40%

Erroneous / Incomplete Data Preventing Customer

Engagement

53%Companies that have SUFFERED LOSSES, PROBLEMS OR COSTS due to poor data quality1

Page 6: SAP SAPPHIRE 2015 - Discover the Keys to Business-Ready Data

6 | ©2015 BACKOFFICE ASSOCIATES, LLC. ALL RIGHTS RESERVED. @cindy_zhou #SAPPHIRENOW

Today’s Marketing is Data-Driven

Page 7: SAP SAPPHIRE 2015 - Discover the Keys to Business-Ready Data

7 | ©2015 BACKOFFICE ASSOCIATES, LLC. ALL RIGHTS RESERVED. @cindy_zhou #SAPPHIRENOW

+ Forrester Study, Insight-Driven Action: CIOs Partnering with CMOs, It takes IT and Business working together to turn data into action.

+ Aggregate the collective intelligence from clicks and behavior into customer insight. How to get there? Have a process to ensure business-ready data.

+ Engagement Marketing — Integrating physical and digital marketing to create tighter customer engagement — Data is key to getting this right.

Customer Insight = Higher Revenue

Page 8: SAP SAPPHIRE 2015 - Discover the Keys to Business-Ready Data

8 | ©2015 BACKOFFICE ASSOCIATES, LLC. ALL RIGHTS RESERVED. @cindy_zhou #SAPPHIRENOW

What are the Benefits of Business-Ready Data Quality? A 10% increase in usability

of data translates to an increase of $2.01 billion in total revenue

per year2

A 10% increase in accessibility to data translates to an additional

$65.67 million in net income per year3

Risk Reduction: Data migration projects present an opportunity for legal and IT professionals to eliminate redundant, outdated and trivial data, by up to 60% in some cases, decreasing data management costs and reducing legal and regulatory risks4

57%increase in customer satisfaction if a company has high-quality, business-driven data1

Page 9: SAP SAPPHIRE 2015 - Discover the Keys to Business-Ready Data

9 | ©2015 BACKOFFICE ASSOCIATES, LLC. ALL RIGHTS RESERVED. @cindy_zhou #SAPPHIRENOW

Data & Strategy Assessments

PLANData Strategy

Data Modernization

The Data Journey

Reuse

INTEGRATEMigration, Upgrades, M&A, Consolidation

MONITORData Quality Management

MAT

UR

ITY

Accelerate Access

FASTER ROI THROUGH: Pre-built Content Mobility Across Data

Processes

CLEANSEExcel-based Mass Update and Data Quality Remediation

MANAGEMaster Data Governance

ARCHIVEInformation Lifecycle Management

IT ToolsData

Orches-tration

Effective Data

Process

Methodology

Data Quality Reporting

Closed-loop PDG

Active Data Governance

Optimize

Business ProcessBusiness

Process

Business Process

Business Process

Business Process

DATA QUALITY

Page 10: SAP SAPPHIRE 2015 - Discover the Keys to Business-Ready Data

10 | ©2015 BACKOFFICE ASSOCIATES, LLC. ALL RIGHTS RESERVED. @cindy_zhou #SAPPHIRENOW

SAP® IS Accelerator by BackOffice

SAP® DS Migration Accelerator by BackOffice

Data Modernization

The Data Journey

PLANData Strategy

INTEGRATEMigration, Upgrades, M&A, Consolidation

MONITORData Quality Management

MAT

UR

ITY

DATA QUALITY

FASTER ROI THROUGH: AcceleratePre-built Content

AccessOn Any Mobile Device

ReuseDesign & Code

Generation

CLEANSEExcel-based Mass Update and Data Quality Remediation

MANAGEMaster Data Governance

ARCHIVEInformation Lifecycle Management

Business ProcessBusiness

Process

Business Process

Business Process

Business Process

DS

IS

MDGILM

Page 11: SAP SAPPHIRE 2015 - Discover the Keys to Business-Ready Data

11 | ©2015 BACKOFFICE ASSOCIATES, LLC. ALL RIGHTS RESERVED. @cindy_zhou #SAPPHIRENOW

Start Your Business-Ready Data Journey

You Can’t Improve What You Don’t Measure — Quantify and Benchmark Cost of Data Errors

It Takes Business and IT Working Together — Focus on Business Outcomes

Work with a Trusted Partner that Specializes in Data and Leverage Your Technology

Page 12: SAP SAPPHIRE 2015 - Discover the Keys to Business-Ready Data

[email protected]

+1 508.430.7100

BackOffice Associates

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@BackOfficeAssoc

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