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BSNL
User Manual
Plant Maintenance (PM)
IT Equipments Maintenance
Version:1.1
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Version Control
Date Version Author Change Description
09.04.2011 1.1 Pankaj Initial
End Users Performing day to day transactions as per their Roles and Authorizations in SAP
System.
Core Team Directly involved.
Business Process Owners Respective Business Leaders, involved in validating the process
design.
Important Note:
The information in this document is only meant to be a reference for ERP Process configured as per the Business
Process approved by BSNL Management for Finance & Controlling Module and is not a complete description of the
SAP product and its functionalities. Its main purpose is to serve as a reference Document for User Training and
Support.
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Course OverviewSAP Plant Maintenance module manages all the transactions related to maintenance of
machines or buildings. This training material covers the business process for repairing of IT
Equipments (for e.g. Computers, Laptops, UPS, Photocopier, Fax, Projects etc.) covered under
AMC and Not covered under AMC.
Target Audience
This course is intended for the following audiences:
E (E, & )
Course Prerequisites
A
B
Course Goals
This course will prepare you to:
E AC /
AC
/ AC
Course Objectives
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After completing this course, you will be able to:
E AC /
AC.
/ AC
All documents are to be created in reference to the preceding document.
All SAP Transactions can be executed either by navigating to the required
Transaction through the Menu Path or by simply entering the Transaction Code for
the respective Transaction in the Command Field.
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C
; A
.
Business Process Flow chart
E
AC/B
C G
G
C
AC/
& C G
C
C
:
.
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1 G ........................ .............................. .................... ....................... 8
1.1 C G ............................ ....................... ............................ ................... ............................. 8
1.2 G ........................... .................... ............................... ................... ............................ .... 9
1.3 G ........................ ......................... ............................ .................... ..................... 11
1.4 G ........................... ....................... ............................ ................... ........................... 132 1: E AC / AA ......................... ....................... . 16
2.1 D: ........................ ............................ .................... .................. 16
2.1.1 C . ........................ ............................ ....................... ............................ . 17
2.1.2 D ......................... ............................ ...................... ........................ 23
2.1.3 22: C ........................ ............................ .................... .................. 26
2.1.4 D ......................... ............................ ...................... ........................ 27
2.1.5 C D ...................... ............................... .................... .......................... 27
2.2 AC ....................... ............................ ............. 29
2.3 E A ...................... ............................... ................... ............. 33
2.3.1 G A : ......................... ............................ .................... .................. 33
2.3.2 G A A ........................ ............................ .................... .................. 35
3 2: E AC ............................ ....................... .................... 37
3.1.1 D: ......................... ............................ ................... .......... 37
3.1.2 ......................... ............................ ..................... 39
3.1.3 .......................... ........................... ........................ ........................... . 42
3.1.4 ............................ ............................ ..................... 44
3.2 C ........................ .............................. .................... ..................... 46
3.3 A ......................... .......................... ........................... .......................... ....... 50
3.3.1 G A ..................... ............................ ................... ........................ 50
3.3.2 A ..................... ............................ .................... .................. 51
3.3.3 A F ..................... ............................. ...................... ..................... 53
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3.3.4 G A F A ......................... ............................ ................... .......... 54
3.3.5 D : .......................... ........................ ........... 56
3.4 E ........................ ............................ .................... .................. 59
3.5 E A ...................... ............................... ................... ............. 63
3.5.1 G A : ......................... ............................ .................... .................. 63
3.5.2 G A A ........................ ............................ .................... .................. 65
3.6 ( F )........................... .......... 66
3.7 D : ...................... ............................... .................... .... 66
3.8 ........................ ............................ ..................... 673.9 ........................ ............................ .................... .................. 69
3.10 B C ..................... ............................... .................... .... 71
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1 Returnable Gate Pass Process Steps
.
1.1 Create RGP
T-code: ZMMP_RGP01
Field Name Description R/O/C User Action and Values Commen
ts
Reference
Type
Whether you want to create RGP
Without material Document
M If you want to create RGP
without reference to material
document then select- 02
Doc. Year Year of material document M Enter Material Document year
Vendor Vendor Code M Vendor Code will be picked
from Material Document
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Planned
ReturnDate
Planned Return date of Material M Enter Planned Return Date of
Material
Amount Value of Total Material O Enter the total value of material
going outside the company
Header
Text
Any Specific Detail O Enter any specific detail you
want to inform to Subcontrator
Item Text Any Item Specific Detail O Enter any Item Level specific
detail you want to inform to
Subcontrator
Click on save .
1.2 Print RGP
T-Code: ZMMF_RGP - Returnable Gate Pass Generation
Enter the Returnable gate pass number and year.
Click on Execute .
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Click on Print Preview to see the preview and click on print button to take the printout.
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Offline step: Take the printout and send the material to vendor with RGP printout.
1.3 Return the RGP
T-code: ZMMP_RGPRET01
Enter the RGP number and year and press enter
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Click on save.
1.4 RGP Report
T-Code: ZMMR_RGP
Click on execute
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2 Scenario 1: If the Equipment is covered Under AMC / WARRANTY
2.1 Structure Display: find equipment
C: H01
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C .
2.1.1 Create Notification.
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F GC G
B8 . .
A .
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C .
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C
:
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1. H
2.
3. : .
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2.1.2 Update Vendor Docket
C
:
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C .
: .
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2.1.3 IW22: Complete Notification
E .
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2.1.4 Update Vendor Docket
C :
2.1.5 Update Catalog Details
C
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C .
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2.2 Service entry sheet Quarterly Payments for AMC
:
.
C: 81
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C
E
: AC.
C
C
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A .
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C
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2.3 Service Entry Sheet Approval Process
A
2.3.1 Go to SAP Inbox of Initiator:
G
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C
A A.
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2.3.2 Go to SAP Inbox of Approver
G
:
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C F .
A A.
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3 Scenario 2: If Equipment is not covered under AMC
3.1.1 Structure Display: find equipment
C: H01
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C .
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3.1.2 Select the equipment and create order
F GC .
B03: G
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A .
C
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:
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3.1.3 Release the Permit
:
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C :
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3.1.4 Release the order and save the order
C .
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3.2 Create Service Purchase Order
C .
EHCE .
: E21
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H :
F F
F
. 2000: D .
. G A30: A C G
C 1061: F
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F
F F
A (A. A F F
( C) D D
E
G
6101
F
F F
. 74000273
1 E
G 2800 E
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103000001466 E
G/ A 5060600 .
.
C
C .
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3.3 Service PO Approval
3.3.1 Go To SAP Inbox of Initiator
D
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E H
.
3.3.2 Attach the scanned copy of bill
C C :
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C
3.3.3 SAP Inbox of Forwarded to
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3.3.4 Go to SAP Inbox of Final Approver
A.
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3.3.5 Display Purchase Order: check workflow details
C: E23
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3.4 Service Entry Sheet Pass the bill
C: 81
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C
E
C
C
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A .
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C
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3.5 Service Entry Sheet Approval Process
A
3.5.1 Go to SAP Inbox of Initiator:
G
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C
A A.
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3.5.2 Go to SAP Inbox of Approver
G
:
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C F .
A A.
E.
3.6 Invoice Verification and Vendor Payment (will be done in FI module)
3.7 Display Maintenance order: cost overview
: 33
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3.8 Technically complete the Maintenance order
C: 32
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C
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3.9 Settlement of Maintenance order
: 88
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3.10 Business Complete the maintenance order
: 32
C
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C C
E.