SAP NW Process Orchestration Introduction to BPM
SAP NW Process Orchestration Introduction to BPM
Executive Overview BPM is Aligned with Top Business Priorities Top 10 Business Priorities Ranking
Business process improvement 1
Reducing enterprise costs 2
Increasing the use of information/analytics 3
Improving enterprise workforce effectiveness 4
Attracting and retaining new customers 5
Managing change initiatives 6
Creating new products or services (innovation) 7
Targeting customers and markets more effectively 8
Consolidating business operations 9
Expanding current customer relationships 10
Top 10 Challenges of “Greatest Concern" Ranking
Excellence in execution 1
Consistent execution of strategy by top management 2
Sustained and steady top-line growth 3
Customer loyalty/retention 4
Speed, flexibility, adaptability to change 5
Corporate reputation for quality products/services 6
Stimulating innovation/creativity/enabling entrepreneurship 7
Profit growth 8
Improving productivity 9
Government regulation 10
“Between now and year-end 2014, overlooked but easily detectable business process defects will topple 10 Global 2000 companies” - Gartner 2011
© K5 ERP Solutions Pty (Ltd) 2011
WHAT IS BPM?
What is BPM? Everyone Understands Something Different
PI
What is BPM? Bringing It All Together
•Workflow
•Business Rules
• Integration
•Monitoring
•KPI’s
•SLA’s
•Auditing
•TQM
•BPR
•Lean
•Outside In
•Blueprinting
•Training
•Testing
•Documenting
Methodology
Execution
Strategy
Analysis
Evolution of BPM Solution Convergence of Technology and Management Concepts
time ‘85 ‘90 ‘95 ‘10 ‘05 ‘00
Databases
TQM
General Workflow BPR
ERP
WFM
BPM
EAI
Outside In
Mobility
Office-Social
Analytics
BRMS
Back e
nd
\ S
yste
ms
Lay
er
Self - Generating Integration
SAP using java
API
Web Service
API
Excel using com
API
MSMQ using com or java
API
Databases using jdbc
API
Bu
sin
es
s
Ru
les
Lay
er
Production Business Level
Objects
Business Level Objects
Invoices Business Level
Objects
AFE’s Business Level
Objects Anything
Business Level Objects
Pro
cess
Lay
er Any Process
General Workflow System and User Interactions Calculation
Inte
rface
Lay
er
Web Service
Presentation Presentation
XML
API
Back e
nd
\ S
yste
ms
Lay
er
Self - Generating Integration
SAP using java
API
SAP using java
API
Web Service
API
Web Service
API
Excel using com
API
Excel using com
API
MSMQ using com or java
API
MSMQ using com or java
API
Databases using jdbc
API
Databases using jdbc
API
Bu
sin
es
s
Ru
les
Lay
er
Production Business Level
Objects
Business Level Objects
Invoices Business Level
Objects
AFE’s Business Level
Objects Anything
Business Level Objects
Pro
cess
Lay
er Any Process
General Workflow System and User Interactions Calculation
Inte
rface
Lay
er
Web Service
Presentation Presentation Presentation Presentation
XML
API
XML
API
Back e
nd
\ S
yste
ms
Lay
er
Self - Generating Integration
SAP using java
API
Web Service
API
Excel using com
API
MSMQ using com or java
API
Databases using jdbc
API
Bu
sin
es
s
Ru
les
Lay
er
Production Business Level
Objects
Business Level Objects
Invoices Business Level
Objects
AFE’s Business Level
Objects Anything
Business Level Objects
Pro
cess
Lay
er Any Process
General Workflow System and User Interactions Calculation
Inte
rface
Lay
er
Web Service
Presentation Presentation
XML
API
Back e
nd
\ S
yste
ms
Lay
er
Self - Generating Integration
SAP using java
API
SAP using java
API
Web Service
API
Web Service
API
Excel using com
API
Excel using com
API
MSMQ using com or java
API
MSMQ using com or java
API
Databases using jdbc
API
Databases using jdbc
API
Bu
sin
es
s
Ru
les
Lay
er
Production Business Level
Objects
Business Level Objects
Invoices Business Level
Objects
AFE’s Business Level
Objects Anything
Business Level Objects
Pro
cess
Lay
er Any Process
General Workflow System and User Interactions Calculation
Inte
rface
Lay
er
Web Service
Presentation Presentation Presentation Presentation
XML
API
XML
API
Back e
nd
\ S
yste
ms
Lay
er
Self - Generating Integration
SAP using java
API
Web Service
API
Excel using com
API
MSMQ using com or java
API
Databases using jdbc
API
Bu
sin
es
s
Ru
les
Lay
er
Production Business Level
Objects
Business Level Objects
Invoices Business Level
Objects
AFE’s Business Level
Objects Anything
Business Level Objects
Pro
cess
Lay
er Any Process
General Workflow System and User Interactions Calculation
Inte
rface
Lay
er
Web Service
Presentation Presentation
XML
API
Back e
nd
\ S
yste
ms
Lay
er
Self - Generating Integration
SAP using java
API
SAP using java
API
Web Service
API
Web Service
API
Excel using com
API
Excel using com
API
MSMQ using com or java
API
MSMQ using com or java
API
Databases using jdbc
API
Databases using jdbc
API
Bu
sin
es
s
Ru
les
Lay
er
Production Business Level
Objects
Business Level Objects
Invoices Business Level
Objects
AFE’s Business Level
Objects Anything
Business Level Objects
Pro
cess
Lay
er Any Process
General Workflow System and User Interactions Calculation
Inte
rface
Lay
er
Web Service
Presentation Presentation Presentation Presentation
XML
API
XML
API
BPMS
Product Big Picture How It All Fits Together
Systems of Record (SAP & Non-SAP)
CRM ERP SRM GRC MDM HCM ???
System of Differentiation (Process Orchestration)
BPM BRM PI
Systems of Innovation (Interaction)
Web Social
Media
Adobe
Forms Mobile Email ???
Solution Manager
Business
Process
Monitoring
Business
Process
Modelling
e.g. ARIS
Unified Process Layer Integrated Consolidation
SA
P B
PM
- U
nifie
d P
rocess L
ayer
BPM Modelling
Graphic Modelling
Driven by Business Rules
Import BPMN Models From Other Modelling Tools*
Consume Enterprise Services Without Coding
Leverage Existing IT Assets
The Business Models the Processes
IT Uses Business Models for Execution
*Available from release 7.3.1
It’s All About Agility Across Boundaries
Application Boundaries
Span across and collaborate with multiple backend
systems
Business Role Boundaries
Interact with any number of people in
various roles
Interaction Boundaries
Multiple user interfaces for the same process
(portal / forms / mobile / web / sms / email /
etc.)
Geographic Boundaries
Interact with customers, partners, suppliers and consumers, regardless of geographic location
11
Thank You
David Bann Operations Director
K5 ERP Solutions
For any further questions, contact: