Sap increase your return on information by focusing on data governance - managing master data - by markus ganser

© 2011 SAP AG. All rights reserved. 1

Markus Ganser Solution Manager Information Management, EMEA

Return on Information: Managing Master Data

9th October 2013

Welcome to the ‘Return on Information’ webinar series dedicated to Information Management

Solutions by SAP. This is the second of four webinars, the following webinars will be on:

23rd Oct:

Return on Information:

Managing Content

6th Nov:


Managing Information Lifecycles

Register now >

http://www.sap.com/france/ROIWebinars

On-Demand:


Managing Data Quality

Get connected

#RedefineData



Managing Master Data

Contents

Customer Challenges with Master Data

SAP’s Solution Blueprint for Master Data Governance

Summary


Customer Challenges with Master Data


So Why Should You Care About Master Data?

Data

ERP and LOB

HCM

SC

M C

RM

SRM

DASHBOARDS

EXPLORING

AD HOC

REPORTING

RUN

Operational

UNDERSTAND

Analytics


Business Challenges that can be

Addressed with Master Data Governance

Procurement

Inconsistent supplier and material data across procure-to-pay processes increase costs

Difficulty in tracking contract compliance from fragmented supplier data increases risk

Lack of visibility into supplier relationships hinders opportunities for savings

Supply chain management

Lack of transparency relating to suppliers and materials makes it harder to detect and respond to changing supply and demand dynamics in global networks, as well as responsively and effectively deal with supply chain events (like recalls)

Difficult in sharing up-to-date supplier and material data limits collaboration in a global manufacturing network

Finance

Lack of transparency and ability to streamline financial operations

Manual efforts to reconcile financial accounts drives down efficiency

Greater risk of noncompliance

How can I leverage my

global scale in purchasing?

How can I increase my

supply chain efficiency?

How can I meet compliance,

transparency, and speed

in financial close?


Business Challenges that can be

Addressed with Master Data Governance

Customer Relationship

Management

Lack of insight from all customer interactions hinders marketing and sales activities

Customer and product hierarchy inconsistencies in demand planning and revenue forecasts affect sales effectiveness

Lack of a complete, consistent, and correct customer view hurts customer service experience and affects customer satisfaction and loyalty

Manufacturing/Product

Lifecycle Management

No single view of material in enterprise planning and control processes affects downstream plant-level operations and manufacturing execution

Lack of smooth integration between engineering and manufacturing results in unstable product data causing issues with production quality and increased product costs, as well as slower time to market

How can I accelerate

order to cash?

How can I accelerate new

product introduction?


SAP’s Solution Blueprint for Master Data


A Framework for Data Governance

Strategy

DG Controlling

Applications for DG

Corporate Data Architecture

Organization

for DG

DG Processes

and Methods

Strategy for Data Governance (DG)

local global

Mandate

Strategy document

Value management

Roadmap

Goals and targets

Data quality metrics

Data Governance

Roles and responsibilities

Change management

Standards & Guidelines

Data life cycle

management

Business metadata

management

Data-driven

business process

management

Conceptual corporate

data model

Data distribution

architecture

Authoritative

data sources

Software support

(e.g. MDM

applications)

System landscape

analysis and

planning


Technology Blueprint in Master Data Management

SAP Information Steward

SAP Master Data Governance

SAP Data Services


Data Migration

Data Integration for

Data Warehousing

Master Data Management

Data Quality Management

A B

Before After

A

B

C

D

One Runtime Architecture &

Services

Business UI (Information Steward)

Unified Metadata

Technical UI (Data Services)

Data Integration

Data Quality

Data Profiling

Text Analytics

One Administration Environment

(Scheduling, Security, User Management)

One Set of Source/Target Connectors

SAP Data Services Data Management Foundation to move, improve, govern and unlock your data

SAP Data Services



Master Data fit for use with SAP

Business Suite and non-SAP

• Better decisions, based on trusted data

• Efficient operations with fewer errors and

manual corrections

• Accelerating business change, such as

mergers and acquisitions, divestitures

Pre-build, integrated, proven

• MDG applications for customer, supplier,

material and finance

• Re-use of SAP data model, UI, business

rules and configuration

• Integrated staging, workflow, approval

and audit trail

• Based on ERP



Master Data Governance

Business Processes

External Providers

Maintain Validate Approve Replicate Central maintenance of master data in staging area

Maintain

1 1

3rd party systems

Collaboration Adaptable workflow Auditable change process 3

Approve

3

Business

Suite

systems

Automatic replication to non-sap and SAP systems Replicate

4 4

Adapt Adaptation/ Enrichment in local systems

5

Adapt

5

Validate

2

Re-use existing business logic Integrate external services Data enrichment, address cleansing, duplicate check 2

External Services


SAP Master Data Governance Integrated Object Model

Financials Material Supplier and Customer

Fin

an

cia

ls a

nd

Co

ntr

oll

ing

Va

lue

Org

. U

nit

Da

ta

Ba

sic

& C

lass

ific

ati

on

Da

ta

Bu

sin

es

s P

art

ner

Att

rib

ute

s

Supplier Attributes Customer Attributes

Chart of Accounts

GL Account

Consolidation Unit/Group

Cost Element

Org. Units:

• Company

• Profit Center

• Cost Center

General Data

& Descriptions

Units of Measure

EAN, UPC

Classification

Sales Data

Plant Data

Valuation & Costing

Central Data Roles

Bank Details Identification

Tax Numbers Industry Sectors

Addresses with Usage and Versions

Business Partner Relationships

General Data

Comp. Code Data

Purchasing Data

Comp. Code Data

Sales Area Data

Tax Indicators

General Data


SAP Master Data Governance Key Capabilities

SAP

Master Data

Governance

Integrated Object

Model Extensibility

& Re-Use

Governance &

Stewardship

People-

centric Uls

Governance and

Collaboration

Data Quality

and Business Rules

Robust Data

Replication

Key &

Value Mapping


Latest quality score

Data quality

score metrics

Quality trend

Key Quality

Dimensions

(KPI for data)

Scorecard to

measure DQ from a

Data Steward’s

perspective

Drill into

scorecard details

SAP Information Steward Governance and quality assessment in the hands of all users


SAP MDG integrated with Information Steward Enabling

Total Quality Management for your Data

Manage

Monitor

Improve

Repeat




Manage

Monitor

Improve

Repeat




Manage

Monitor

Improve

Repeat




Manage

Monitor

Improve

Repeat


Summary


What’s next?

Get a copy of SAP’s whitepaper on “Turning

information and data quality into sustainable

business value”

Sign up for a benchmark of your master

data management capabilities

Send your request to [email protected]


SAP Provides Best-In-Class Master Data Governance Solutions Deliver information that is complete, accurate, and accessible

Get Clean Stay Clean

Cleanse

Integrate

Manage

Create

Archive

Govern

Enterprise

Information

Management

SAP Information

Steward

SAP Master Data

Governance

SAP Data Services


23rd Oct:

Return on Information: Managing Content

Seventy per cent of all data in your organization resides outside of databases. By governing

unstructured content such as documents, invoices, notes and images from directly within your

Operational System, you can reduce costs while boosting productivity and user adoption.

Register now › http://www.sap.com/france/ROIWebinars

6th Nov:

Return on Information: Managing Information Lifecycles

Information Governance is a cradle-to-the-grave exercise. Learn how to understand the data in

legacy systems, migrate it into your Operational System, and decommission legacy systems. Also

discover how to effectively meet regulatory and statutory requirements around data retention and

removal, by managing the entire information lifecycle.

Register now › http://www.sap.com/france/ROIWebinars

Stay connected

Exchange with experts on

communities and social

networks.

SAP Community ›

IM Channel ›

@SAPEIM ›

SAP ›

SAP on LinkedIn ›

#Redefinedata

#EIM

Thank you

On-Demand:

Return on Information: Managing Data Quality

Learn why Data Governance is critical for any organization, how to assess the quality of

your data, learn how to improve it, and proactively monitor improvement in key data areas

Watch the replay › http://www.sap.com/france/ROIWebinars


http://www.sap.com/uk/events/2013-im-webinar-series/index.epx


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Sap increase your return on information by focusing on data governance - managing master data - by markus ganser

Technology

data sap data services

data erp

data governance strategy

use of sap data model

master data governance

unstable product data

sap ag

sap business suite