Case Study Jun 2010 SAP HCM Processes and Forms Automated HR Processes improve HR Competence Tapping the flexibility offered by the SAP HCM Processes & Forms framework to manage the HR processes, Kaar used it to automate the manually run, paper driven HR processes of the client, a dairy major. It competently integrated the solution into the existing SAP system. This deployment is a major saver in terms of cost and turn-around time. The paperless solution is a small step towards an eco-friendly environment. Summary The customer is a dairy major in the Kingdom of Saudi Arabia. The client and its subsidiaries are involved in the production and distribution of consumer food & beverage products, servicing the whole of Saudi Arabia and UAE. This major player is operating with more than 40000 units and about 10000 employees. Customer background The significant HR processes that included employee recruitment, appointment, promotion/transfer and termination of contract were all handled manually using printed forms. As the employees work on contracts which need to be scrutinized & renewed every year, the manual approval processes was a mammoth task owing to the whopping employee base. The data intensive process had its difficulties in maintaining consistency while updating data leading to undue delays and confusion. Manual filling up of forms for every process was burdensome and duplication of work was a perennial issue to be tackled. As the approval levels were not clearly defined, smooth and swift processing of the paper-driven process was a farfetched dream. With papers mounting on every desk, security and tracking of documents was a queasy affair. Challenges Customer Prominent player in the dairy & beverages market © 2010 Kaar Technologies | www.kaar.in ALL RIGHTS RESERVED
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Case Study
Jun 2010
SAP HCM Processes and Forms
Automated HR Processes improve HR Competence
Tapping the flexibility offered by the SAP HCM Processes & Forms framework to manage the HR processes, Kaar used it to automate the manually run, paper driven HR processes of the client, a dairy major. It competently integrated the solution into the existing SAP system. This deployment is a major saver in terms of cost and turn-around time. The paperless solution is a small step towards an eco-friendly environment.
Summary
The customer is a dairy major in the Kingdom of Saudi Arabia. The client and its subsidiaries are involved in the production and distribution of consumer food & beverage products, servicing the whole of Saudi Arabia and UAE. This major player is operating with more than 40000 units and about 10000 employees.
Customer background
The significant HR processes that included employee recruitment, appointment, promotion/transfer and termination of contract were all handled manually using printed forms. As the employees work on contracts which need to be scrutinized & renewed every year, the manual approval processes was a mammoth task owing to the whopping employee base.
The data intensive process had its difficulties in maintaining consistency while updating data leading to undue delays and confusion. Manual filling up of forms for every process was burdensome and duplication of work was a perennial issue to be tackled. As the approval levels were not clearly defined, smooth and swift processing of the paper-driven process was a farfetched dream. With papers mounting on every desk, security and tracking of documents was a queasy affair.
Challenges
CustomerProminent player in the dairy & beverages market
© 2010 Kaar Technologies | www.kaar.inALL RIGHTS RESERVED
Case StudySAP HCM Processes and Forms
Managers initiate and manage HR processes like Transfer, Transfer with Promotion, Contract Renewal and Termination easily and efficiently through SAP Enterprise Portal
Usage of Adobe Interactive Forms to collect data at all stages
Routing of forms to approvers, automatically determined by workflows
SAP Work Item access through Universal Work List (UWL) of Portal
Facility to add comments, attachments and actions for Approval / Rejection / Sending for Review
Digital archiving of all forms
Tight Integration with SAP environment
Data transfer between processes and forms
Initiation of one process after completion of another
Dynamic UI elements generation in Adobe form
Collision check between processes
Prominent Features
Kaar studied the client’s existing business processes, rules and procedures in detail. It worked towards gauging the scope and nature of the problems spewing out of the HR processes and got a grasp of the scenario. Donning the consultant’s cap, Kaar suggested the application of SAP HCM Processes and Forms, the latest addition to the SAP solution then. Though it was relatively a new framework, Kaar’s proactive and vibrant approach helped in studying and developing its expertise on it. With the client’s approval, the customisation was commenced in February 2009 and completed by June 2009. It was a distinctive performance by Kaar, making them a pioneer in implementing SAP HCM Processes & Forms.
Alternatively, the automation could have been carried out with custom developed applications using Web Dynpro ABAP /Java or BSP. This traditional approach would have involved extensive requirement study, vast level of coding, tedious testing and cumbersome post go-live support and maintenance. But, the usage of SAP HCM Processes and Forms for the automation helped in a seamless integration as it capitalized on the workforce’s familiarity of the SAP environment.
What did Kaar do?
We have enjoyed a strategic working partnership with SAP for almost a decade, and when we wanted to increase workforce productivity by streamlining internal processes, the company was a natural fit because of its industry-proven expertise in the HCM arena
Customer Testimonial
© 2010 Kaar Technologies | www.kaar.inALL RIGHTS RESERVED
Case StudySAP HCM Processes and Forms
SAP HCM expertise of the Kaar’s team was instrumental in proposing and convincing the client to carry out the HR process automation using SAP HCM Processes and Forms, over the alternative custom developed HR management application whose maintenance and support would have been a ponderous affair.
Dynamism of SAP
Kaar is a pioneer in applying HCM Processes & Forms
Kaar has the ability to explore the usability of SAP in varied domains
Kaar’s technology team constantly dives into the depths of newer upgrades and updates looking for the possibilities of bringing value to client businesses by reducing the implementation time & costs. Kaar has so far implemented SAP HCM Processes and Forms in 2 client organizations.
Snapshots
Founded in 2005 and headquartered in Chennai, India, Kaar Technologies provides superior consulting services and enterprise solutions meeting the strategic objectives of customers across industry verticals. With offices in KSA, NL, US, Canada, UK and Singapore, Kaar is headed by a highly experienced motivated team of professionals. With special focus in SAP ECC and SAP Netweaver, Kaar is involved in every stage from implementation to completion. Exceptional functional and technical expertise in SAP coupled with extensive industry experience makes Kaar the ideal choice for enterprise applications.
SAP R/3 Services SAP NetWeaver Services SAP Business Suite
About Kaar
Automation and standardization of complex manual processes
Reduction of cost by 40%
Reduction in the turnaround time by 60%
Eco-friendly, paperless processes
Complete integration with SAP
Increased security
Satisfied employees
Pre-defined approval levels
Simplified archival and retrieval procedures
Collision check to avoid initiation of parallel processes
Data exchange between forms saving time
Complete transparency of HR Processes, ensuing employee confidence
Escalation feature ensuring completion of all tasks within acceptable time
Benefits
© 2010 Kaar Technologies | www.kaar.inALL RIGHTS RESERVEDCopyright in whole and in part of this document belongs to Kaar Technologies. This work may not be used, sold, transferred, adapted, copied or reproduced in whole or in part in any manner or form or in any media without the prior written consent of Kaar Technologies.
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