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SAP HANA OPERATING SYSTEM UPGRADE Upgrade paths for SAP HANA running on Dell EMC servers June 2019 ABSTRACT This white paper describes the upgrade of Dell EMC’s SAP HANA appliances to a later operating system version. H16634.4 WHITE PAPER
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Page 1: SAP HANA Operating System Upgrade - Dell EMC · 2 SAP HANA Operating System Upgrade Upgrade paths for SAP HANA running on Dell EMC servers White Paper The information in this publication

SAP HANA OPERATING SYSTEM UPGRADE Upgrade paths for SAP HANA running on Dell EMC servers June 2019

ABSTRACT

This white paper describes the upgrade of Dell EMC’s SAP HANA appliances to a later operating system version.

H16634.4

WHITE PAPER

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Copyright

2 SAP HANA Operating System Upgrade

Upgrade paths for SAP HANA running on Dell EMC servers White Paper

The information in this publication is provided as is. Dell Inc. makes no representations or warranties of any kind with respect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for a particular purpose.

Use, copying, and distribution of any software described in this publication requires an applicable software license.

Copyright © 2018 Dell Inc. or its subsidiaries. All Rights Reserved. Dell, EMC, Dell EMC and other trademarks are trademarks of Dell Inc. or its subsidiaries. Intel, the Intel logo, the Intel Inside logo, and Xeon are trademarks of Intel Corporation in the U.S. and/or other countries. Other trademarks may be the property of their respective owners. Published in the USA 06/19 White Paper H16634.4.

Dell Inc. believes the information in this document is accurate as of its publication date. The information is subject to change without notice.

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Contents

3 SAP HANA Operating System Upgrade Upgrade paths for SAP HANA running on Dell EMC servers

White Paper

Contents Revisions ....................................................................................................................................... 4

Scope of this white paper ............................................................................................................. 6

Prerequisites ................................................................................................................................. 6

SAP HANA operating system revisions matrix ........................................................................... 8

Operating system support life cycle ............................................................................................ 9

Available upgrade paths for scale-up solutions ....................................................................... 11

Available upgrade paths for scale-out solutions ...................................................................... 13

Upgrades ..................................................................................................................................... 15

References ................................................................................................................................... 24

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Revisions

4 SAP HANA Operating System Upgrade Upgrade paths for SAP HANA running on Dell EMC servers White Paper

Revisions Date Description

Jun 2019 Added RHEL 7.6 and Cascade Lake systems

Jan 2019 Added SLES 15, SLES 12 SP4, RHEL 6.10, and RHEL 7.5 Added virtual solutions expiration dates

Aug 2018 Added PowerEdge 840 scale-up systems

Apr 2018 Added RHEL 7.4 upgrade instructions

Jan 2018 Added Red Hat Enterprise Linux (RHEL) 7.3 for Haswell

Oct 2017 Added SLES 12 SP2 for scale-up Skylake and Broadwell solutions, and Skylake scale-up RHEL 7.3 support

Sep 2017 Added new SAP HANA capability matrix

Jul 2017 Added SLES 12 SP2 for the Broadwell scale-out solutions

Jun 2017 Added SLES 12 SP2 solutions and upcoming Skylake scale-up solutions

May 2017 Added new SAP HANA/Operating System matrix

Apr 2017 • Enhanced RHEL 6.6 to 6.7 upgrade procedure and added section for 6.7 to 7.2 • Recommendation on how to migrate existing R910 appliance customers

Feb 2017 Updated operating system and platform support matrix

Jan 2017 Added a detailed operating system version Matrix (which operating system is supported with which SAP HANA version)

Nov 2016 Enhanced SLES 12 XX upgrade instructions

Oct 2016 Added SLES 12 SP1 upgrade instructions

Aug 2016 Added detailed upgrade instructions for SLES 11 SP3 to SLES 12

Jun 2016 Added SAP HANA SPS12 and the SAP HANA version dependency matrix

May 2016 • Added Red Hat 6.7 EOS support • Added scale-out 6.7 upgrade

Apr 2016 • Added instructions about how to update RHEL 6.5 to 6.6 using the media • Added scale-out SP4 support and SLES 12 support for scale-up solutions

Feb 2016 Added matrix of validated SAP HANA scale-out solutions and SLES 11 SP4

Dec 2015 Added RHEL 6.7 instructions

Nov 2015 Support of R930 Haswell

Sep 2015 Added support end date of SLES 11 SP3

Jul 2015 Added upgrade from RHEL 6.5 to 6.6

Feb 2015 Added SLES 11 SP3 for Westmere support and links to the FusionIO drivers

Aug 2014 Initial release

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Revisions

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Scope of this white paper

6 SAP HANA Operating System Upgrade Upgrade paths for SAP HANA running on Dell EMC servers White Paper

Scope of this white paper This white paper describes the upgrade of an SAP HANA appliance to a later operating system version. The intention of this white paper is only to provide guidance for an easier upgrade path. This information comes without any warranty. Before performing an upgrade, see the official third-party documentation from SUSE, Red Hat, and VMware.

Note: This white paper is not intended as a step-by-step instruction document, and Dell EMC does not support it as an official update procedure.

Prerequisites You need operating system root access to the SAP HANA appliance. The appliance must be registered with SUSE or Red Hat before you can upgrade to a later version using an operating system upgrade tool (for example, Zypper or YUM). If the appliance is a Dell EMC™ PowerEdge™ R910 server, the FusionIO driver version must be collected.

To determine if a supported upgrade path is available for your hardware/operating system version, see SAP HANA operating system revisions matrix.

SUSE To identify which operating system version and service pack you are running, run either of the following commands:

• cat /etc/SuSE-release (up to SLES 11)

• cat /etc/os-release (SLES 12 and newer)

Example:

delhanar03:~ # cat /etc/SuSE-release Welcome to SLES for SAP Applications 11.3 (x86_64) - Kernel \r (\l)

Red Hat To identify which operating system version and service pack you are running, run either of the following commands:

• cat /etc/redhat-release (up to RHEL 6)

• cat /etc/os-release (RHEL 7 and newer)

Example:

delhanar03:~ # cat /etc/redhat-release Red Hat Enterprise Linux Server release 7.5 (Maipo)

Current operating system version

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You can identify the currently running FusionIO driver by running the following command as a root user on the system:

delhanar01:~ # fio-status Found 1 ioDrive in this system Fusion-io driver version: 2.3.10 build 110 Adapter: ioDrive Fusion-io ioDrive 320GB, Product Number:FS1-004-320-CS SN:465353 External Power: NOT connected PCIE Power limit threshold: 24.75W Sufficient power available: Unknown Connected ioDimm module: fct0: Fusion-io ioDrive 320GB, Product Number:FS1-004-320-CS SN:465353 fct0 Attached as 'fioa' (block device) Fusion-io ioDrive 320GB, Product Number:FS1-004-320-CS SN:465353 Located in slot 0 Upper of ioDrive SN:465353 PCI:45:00.0

After you perform a kernel upgrade, you must rebuild the driver for the new kernel version to mount the block device /dev/fioa to /hana/log.

FusionIO drivers are available at the SanDisk Support website (through the security certificate warning).

Table 1 lists the software versions that Dell EMC has tested. Table 1. FusionIO software versions tested by Dell EMC

Card Software version

FusionIO Gen 1 2.3.10

FusionIO Gen 2 3.2.3

FusionIO driver update to a later version (2.3.1 to 2.3.10) To update the driver:

1. Stop the SAP HANA database, back up all data available in /hana/log, and then unmount by running the following command:

unmount /hana/log

2. Search for and remove the earlier versions of the driver and tools by running the following command:

rpm –qa|grep ‘(iomemory|fio)’

The command lists the following set of packages:

fio-common

fio-util

FusionIO driver version (only needed for R910 appliances)

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SAP HANA operating system revisions matrix

8 SAP HANA Operating System Upgrade Upgrade paths for SAP HANA running on Dell EMC servers White Paper

iomemory-vsl

fio-sysvinit

fio-firmware

3. Download the RPM packages in the preceding list from the SanDisk Support website (through the security certificate warning), and install them on the system.

See Rebuilding the kernel module for a different kernel version.

4. After the driver version is updated, perform a firmware update by running the following command:

fio-update-iodrive /usr/share/fio/firmware/iodrive_107053.fff

This step enables you to access the content of the FusionIO card.

Note: If the firmware is not updated, the card remains in minimal mode.

Rebuilding the kernel module for a different kernel version You need the source package of the version of the tools and driver that you are running on your system. For this white paper, we used 2.3.10 as the base version. Build the kernel package by running the following command:

rpmbuild --rebuild iomemory-vsl-2.3.10.110-1.0.src.rpm

SAP HANA operating system revisions matrix Table 2 lists the Support Package Stacks (SPSs) and the supported operating system versions.

Table 2. SAP HANA SPSs and operating system versions

SAP HANA Service Package Stacks

Operating system versions Note

SPS07 and earlier

SLES 11 SP1, SP2, SP3

SPS08 SLES 11 SP1, SP2, SP3 Update to GCC 4.7 is mandatory before going to SPS08.

SPS09 RHEL 6.5, RHEL 6.6 SLES 11 SP1, SP2, SP3

Update to GCC 4.7 is mandatory before going to SPS08.

SPS10 RHEL 6.5, RHEL 6.6 SLES 11 SP1, SP2, SP3, SP4, and SLES 12

Update to GCC 4.8 is mandatory before going to SPS11/SPS12.

SPS11 RHEL 6.5, RHEL 6.6, and RHEL 6.7 SLES 11 SP2, SP3, SP4, and SLES 12

Update to GCC 4.8 is mandatory before going to SPS11/SPS12.

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Operating system support life cycle

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SAP HANA Service Package Stacks

Operating system versions Note

SPS12 RHEL 6.7 and RHEL 7.2 SLES 11 SP3, SP4, and SLES 12 and SLES 12 SP1

Update to GCC 4.8 is mandatory before going to SPS11/SPS12.

SAP HANA 2.0 SLES 12 SP1, SP2 RHEL 7.2

Update to GCC 5.x runtime is mandatory before upgrading to HANA 2.0.

SAP HANA 2.0 SPS02/SPS03

SLES 12 SP1, SP2, SP3 RHEL 7.2, RHEL 7.3, RHEL 7.4

Update to GCC 6.x runtime is mandatory before upgrading to HANA 2.0 SPS02.

SAP HANA 2.0 SPS04

SLES 15 RHEL 7.6

Update to GCC 7.x runtime is mandatory before upgrading to HANA 2.0 SPS04

The following sections of this white paper list all valid combinations:

• Available upgrade paths for scale-up solutions

• Available upgrade paths for scale-out solutions

See the following:

• For a list of supported SAP HANA operating system releases and compatible SAP HANA SPSs, see SAP Note 2235581 - SAP HANA: Supported Operating Systems.

• For an overview of the different service packs, see the SAP community wiki.

• For information about the maintenance strategy for SAP applications, see SAP Note 52505 - Support after end of mainstream/extended maintenance.

• For information about the SAP HANA update paths for SAP HANA maintenance revisions, see the SAP Note 1948334: SAP HANA Database Update Paths for SAP HANA Maintenance Revisions.

• Release strategy for HANA 2.0

Operating system support life cycle Table 3 provides end-of-support dates for SUSE operating system versions, which is subject to change. For the most current information, see SUSE Product Support Lifecycle.

Table 3. SUSE operating system versions: End of support

Operating systems End of support

SLES 11 SP1 for SAP Applications 31 December 2013

SLES 11 SP2 for SAP Applications 30 April 2015

SLES 11 SP3 for SAP Applications 31 January 2017

SLES 11 SP4 for SAP Applications 31 March 2019

SLES 12 for SAP Applications 1 July 2019

SUSE

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Operating system support life cycle

10 SAP HANA Operating System Upgrade Upgrade paths for SAP HANA running on Dell EMC servers White Paper

Operating systems End of support

SLES 12 SP1 for SAP Applications 31 May 2020

SLES 12 SP2 for SAP Applications 31 March 2021

SLES 12 SP3 for SAP Applications 30 June 2022

SLES 12 SP4 for SAP Applications Not defined yet

SLES 15 for SAP Applications 1 January 2023

Table 4 provides end-of-support dates for RHEL operating system versions.

The information in the following table is subject to change. For the most current information, see Red Hat Enterprise Linux Life Cycle.

Table 4. RHEL operating system versions: End of support

Operating systems End of support

RHEL 6.5 for SAP HANA 30 November 2015

RHEL 6.6 for SAP HANA 31 October 2016

RHEL 6.7 Extended Update Support (EUS) for SAP HANA

31 December 2018 Extended to 31 March 2019 (see How to subscribe a RHEL 6 SAP HANA or RHEL 6 for SAP Solutions system to Extended Update Support (EUS) channels?)

RHEL 6.10 Extended Update Support (EUS) for SAP HANA

Not defined yet

RHEL 7.2 EUS 30 November 2017

RHEL 7.2 for SAP Solutions 30 November 2019

RHEL 7.3 EUS 30 November 2018

RHEL 7.3 for SAP Solutions 30 November 2020

RHEL 7.4 EUS 31 August 2019

RHEL 7.4 for SAP Solutions 31 August 2021

RHEL 7.5 EUS 30 April 2020

RHEL 7.6 for SAP Solutions 31 October 2022

RHEL 7.6 EUS 31 October 2020

Red Hat

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Available upgrade paths for scale-up solutions

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Table 5 provides end-of-support dates for VMware ESXi hypervisor versions. The current list is available at VMware Lifecycle Product Matrix.

Table 5. VMware ESXi hypervisor versions: End of support

VMware version End of support

ESXi 5.5 19 September 2018

ESXi 6.0 12 March 2020

ESXi 6.5 and 6.7 15 November 2021

Available upgrade paths for scale-up solutions Before performing an upgrade, determine if an upgrade path is available for your appliance and operating system version.

For a RHEL operating system upgrade, it is recommended that you subscribe to the RHEL EUS channel to stay on RHEL 6.7. For more information, see the Red Hat Knowledgebase.

If the current SAP HANA system is based on the PowerEdge R910, SLES 11 SP3 is the latest release for the Dell EMC and SUSE certified platforms.

• For SUSE, see the SLES Support Matrix.

• For Red Hat, see the RHEL Support Matrix.

To manage the total cost of ownership (TCO) model, determine if an upgrade to a later hardware generation is possible. With every CPU generation, expect a performance gain of up to 30 percent. The memory limits are increased from the PowerEdge R910 (up to 512 GB) to R940 (Skylake) (up to 6 TB).

The following tables list the available upgrade paths for PowerEdge servers.

Table 6. Available upgrade paths for PowerEdge R910 scale-up systems

Server mode Source operating system version Target operating system version

R910 with Intel Xeon X7560 SLES 11 SP1 for SAP applications SLES 11 SP2 for SAP applications

R910 with Intel Xeon X7560 SLES 11 SP2 for SAP applications Not available

R910 with Intel Xeon E7-4870 SLES 11 SP1 for SAP applications SLES 11 SP2 for SAP applications

R910 with Intel Xeon E7-4870 SLES 11 SP2 for SAP applications SLES 11 SP3 for SAP applications

Table 7. Available upgrade paths for PowerEdge R920 scale-up systems

Server mode Source operating system version Target operating system version

R920 with Intel Ivy Bridge SLES 11 SP3 for SAP applications SLES 11 SP4 for SAP applications

R920 with Intel Ivy Bridge SLES 11 SP3/SP4 for SAP applications SLES 12 GM for SAP applications

VMware ESXi

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Server mode Source operating system version Target operating system version

R920 with Intel Ivy Bridge SLES 11 SP4 or SLES 12 GM for SAP applications

SLES 12 SP1 for SAP applications

R920 with Intel Ivy Bridge SLES 12 SP1 for SAP applications SLES 12 SP2 for SAP applications

R920 with Intel Ivy Bridge SLES 12 SP2 for SAP applications SLES 12 SP3 for SAP applications

R920 with Intel Ivy Bridge RHEL 6.5 for SAP HANA RHEL 6.6 for SAP HANA

R920 with Intel Ivy Bridge RHEL 6.6 for SAP HANA RHEL 6.7 for SAP HANA

R920 with Intel Ivy Bridge RHEL 6.7 for SAP HANA RHEL 7.4 for SAP Solutions

Table 8. Available upgrade paths for PowerEdge R930 scale-up systems

Server mode Source operating system version Target operating system version

R930 with Intel Haswell SLES 11 SP3 for SAP applications SLES 11 SP4 for SAP applications

R930 with Intel Haswell SLES 11 SP3/SP4 for SAP applications SLES 12 GM for SAP applications

R930 with Intel Haswell SLES 11 SP4 or SLES 12 GM for SAP applications

SLES 12 SP1 for SAP applications

R930 with Intel Haswell SLES 12 SP1 for SAP applications SLES 12 SP2 for SAP applications

R930 with Intel Haswell SLES 12 SP2 for SAP applications SLES 12 SP3 for SAP applications

R930 with Intel Haswell RHEL 6.6 for SAP HANA RHEL 6.7 for SAP HANA

R930 with Intel Haswell RHEL 6.7 for SAP HANA RHEL 7.4 for SAP HANA

R930 with Intel Haswell RHEL 7.2 for SAP HANA RHEL 7.3 for SAP HANA

R930 with Intel Haswell RHEL 7.3 for SAP HANA RHEL 7.4 for SAP Solutions

R930 with Intel Haswell RHEL 7.4 for SAP Solutions RHEL 7.5 for SAP Solutions

R930 with Intel Haswell RHEL 7.5 for SAP Solutions RHEL 7.6 for SAP Solutions

R930 with Intel Broadwell SLES 11 SP4 for SAP applications SLES 12 SP1 for SAP applications

R930 with Intel Broadwell SLES 12 SP1 for SAP applications SLES 12 SP2 for SAP applications

R930 with Intel Broadwell SLES 12 SP2 for SAP applications SLES 12 SP3 for SAP applications

R930 with Intel Broadwell SLES 12 SP3 for SAP applications SLES 15 for SAP applications

R930 with Intel Broadwell RHEL 6.7 for SAP HANA RHEL 7.4 for SAP HANA

R930 with Intel Broadwell RHEL 7.2 for SAP HANA RHEL 7.3 for SAP HANA

R930 with Intel Broadwell RHEL 7.3 for SAP HANA RHEL 7.4 for SAP Solutions

R930 with Intel Broadwell RHEL 7.4 for SAP Solutions RHEL 7.5 for SAP Solutions

R930 with Intel Broadwell RHEL 7.5 for SAP Solutions RHEL 7.6 for SAP Solutions

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Available upgrade paths for scale-out solutions

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Table 9. Available upgrade paths for PowerEdge R940 scale-up systems

Server mode Source operating system version Target operating system version

R940/R740xd with Intel Skylake SLES 12 SP2 for SAP applications SLES 12 SP3 for SAP applications

R940/R740xd with Intel Skylake SLES 12 SP3 for SAP applications SLES 15 for SAP applications

R940 with Cascade Lake SLES 12 SP4 for SAP applications SLES 15 for SAP applications

R940/R740xd with Intel Skylake RHEL 7.3 for SAP HANA RHEL 7.4 for SAP Solutions

R940/R740xd with Intel Skylake RHEL 7.4 for SAP Solutions RHEL 7.5 for SAP Solutions

R940/R740xd with Intel Skylake RHEL 7.5 for SAP Solutions RHEL 7.6 for SAP Solutions

R940 with Cascade Lake RHEL 7.6 for SAP Solutions -

Table 10. Available upgrade paths for PowerEdge R840 scale-up system

Server mode Source operating system version Target operating system version

R840 with Intel Skylake SLES 12 SP3 for SAP applications SLES 15 for SAP applications

R840 with Intel Cascade Lake SLES 12 SP4 for SAP applications SLES 15 for SAP applications

R840 with Intel Skylake RHEL 7.4 for SAP Solutions RHEL 7.5 for SAP Solutions

R840 with Intel Skylake RHEL 7.5 for SAP Solutions RHEL 7.6 for SAP Solutions

R840 with Intel Cascade Lake RHEL 7.6 for SAP Solutions -

To identify the latest version of the service pack that you can use with an appliance, see Certified and Supported SAP HANA Hardware Directory.

Available upgrade paths for scale-out solutions Before performing an upgrade, determine if an upgrade path is available for your appliance and operating system version.

For a RHEL operating system upgrade, it is recommended that you subscribe to the RHEL EUS channel to stay on RHEL 6.7. For more information, see the Red Hat Knowledgebase.

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Available upgrade paths for scale-out solutions

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The following tables list the available upgrade paths for PowerEdge servers.

Table 11. Available upgrade paths for PowerEdge R910 scale-out systems

Server mode Source operating system version Target operating system version

R910 with Intel Westmere and Dell EMC SC8000

SLES 11 SP1 for SAP applications SLES 11 SP2 for SAP applications

R910 with Intel Westmere and Dell EMC SC8000

SLES 11 SP2 for SAP applications SLES 11 SP3 for SAP applications

Table 12. Available upgrade paths for PowerEdge R920 scale-out systems

Server mode Source operating system version Target operating system version

R920 with Intel Ivy Bridge and Dell EMC SC8000

SLES 11 SP3 for SAP applications SLES 11 SP4 for SAP applications

R920 with Intel Ivy Bridge and Dell EMC SC8000

RHEL 6.5 for SAP HANA RHEL 6.6 for SAP HANA

R920 with Intel Ivy Bridge and Dell EMC SC8000

RHEL 6.6 for SAP HANA RHEL 6.7 for SAP HANA

Table 13. Available upgrade paths for PowerEdge R930 scale-out systems

Server mode Source operating system version Target operating system version

R930 with Intel Haswell and Dell EMC SC4020/SC8000

SLES 11 SP3 for SAP applications SLES 11 SP4 for SAP applications

R930 with Intel Haswell and Dell EMC SC4020/SC8000

SLES 11 SP4 for SAP applications SLES 12 SP1 for SAP applications

R930 with Intel Haswell and Dell EMC SC4020/SC8000

RHEL 6.6 for SAP HANA RHEL 6.7 for SAP HANA

R930 with Intel Haswell and Dell EMC SC4020/SC8000

RHEL 6.7 for SAP HANA RHEL 7.2 for SAP HANA

R930 with Intel Broadwell and Dell EMC SC4020

SLES 11 SP4 for SAP applications SLES 12 SP1 for SAP applications

R930 with Intel Broadwell and Dell EMC SC4020

SLES 12 SP1 for SAP applications SLES 12 SP2 for SAP applications

R930 with Intel Broadwell and Dell EMC SC4020

SLES 12 SP2 for SAP applications SLES 12 SP3 for SAP applications

R930 with Intel Broadwell and Dell EMC SC4020

RHEL 6.7 for SAP HANA RHEL 7.2 for SAP HANA

R930 with Intel Broadwell and Dell EMC SC4020

RHEL 7.2 for SAP HANA RHEL 7.3 for SAP HANA

R930 with Intel Broadwell and Dell EMC SC4020

RHEL 7.3 for SAP HANA RHEL 7.4 for SAP Solutions

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Table 14. Available upgrade paths for PowerEdge R940 scale-out systems

Server mode Source operating system version Target operating system version

R940 with Intel Skylake and Dell EMC SC5020

SLES 12 SP2 for SAP applications SLES 12 SP3 for SAP applications

R940 with Intel Skylake and Dell EMC SC5020

RHEL 7.3 for SAP HANA RHEL 7.4 for SAP Solutions

To identify the latest version of the service pack that you can use with an appliance, see Certified and Supported SAP HANA Hardware Directory.

Upgrades Before you perform an upgrade, it is recommended that you create a backup of the SAP HANA database and the operating system.

Stopping the database on scale-out systems The procedure varies depending on your setup. To stop the database on a scale-out system:

1. Shut down the SAP HANA database by running the following command:

sapcontrol –nr <InstanceId> -function StopSystem HDB 1000 500

2. Ensure that the database is stopped on all nodes by running either of the following commands:

<SID>adm

Sapadm

If the OCFS2 is not defined as a cluster resource, then follow these steps:

1. Unmount the OCFS2 file system on all nodes by running the following command:

umount –a –t ocfs2

2. Ensure that the OCFS2 file system is not mounted if a process is still accessing it.

The output of the command grep ocfs2 /proc/mounts must be empty. If it is not, identify the process that is blocking the unmount by running the following command:

lsof /hana/shared

Kill that process and repeat step 3.

3. Stop the cluster on all nodes by running the following command:

/etc/init.d/openais stop

4. When the upgrade is complete, restart the nodes one after the other.

Prerequisites

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5. Verify that the OCFS2 volumes are mounted correctly and the database is available.

Cluster maintenance mode Before you perform an upgrade, it is recommended that you place the cluster into maintenance mode or shut it down.

You can place the cluster into maintenance mode by running the following command:

crm configure property maintenance-mode=true

You can disable the mode later by running the following command:

crm configure property maintenance-mode=false

You can disable the cluster service before an upgrade by running the following command:

chkconfig openais off

After a successful update, you can enable the cluster by running the following command:

chkconfig openais on

Post-upgrade activities After you perform an upgrade, verify that all recommended operating system settings have been implemented.

If an SAP HANA Hardware Configuration Check Tool (HWCCT) is used for validation, ensure that you download the latest patches from SAP Note 2161344: HWCCT patch note.

For information about updating SAP HANA/ operating system versions to a later version, see the Linux Operating System with SAP HANA Reference Guide.

Media download You can get an evaluation copy of an ISO image from the SUSE website.

Upgrade from SLES 11 SP1 to SP2 for SAP applications To upgrade from SLES 11 SP1 to SP2 for an SAP application, using Zypper:

1. To receive updates, ensure that the system is registered with SUSE.

2. Upgrade to the latest packages on SP1 by running the following command:

zypper up

3. Upgrade according to the recommendations from SUSE.

SUSE

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4. To determine if you must apply any changes to the operating system settings, see SAP Note 1824819 - SAP HANA DB: Recommended OS settings for SLES 11 / SLES for SAP Applications 11 SP2.

For more information about changing operating system settings, see SAP Note 1824819: SAP HANA DB: Recommended OS settings for SLES 11 / SLES for SAP Applications 11 SP2.

For more details, see How to upgrade to SLES/SLED 11 SP2.

Upgrade from SLES 11 SP2 to SP3 for SAP applications To upgrade from SLES 11 SP2 to SP3 for an SAP application, using Zypper:

1. Ensure that the system is registered with SUSE to receive updates.

2. Upgrade to the latest packages on SP2 by running the following command:

zypper up

3. Upgrade according to the recommendations from SUSE.

4. To determine if you must apply any changes to the operating system settings, see SAP Note 1954788 - SAP HANA DB: Recommended OS settings for SLES 11/ SLES for SAP Applications 11 SP3.

For more information about changing operating system settings, see SAP Note 1954788: SAP HANA DB: Recommended OS settings for SLES 11 / SLES for SAP Applications 11 SP3.

For more details, see How to upgrade to SLES/SLED 11 SP3.

Upgrade from SLES 11 SP3 to SP4 for SAP applications To upgrade from SLES 11 SP3 to SP4 for an SAP application, using Zypper, follow these steps.

Note: When you upgrade to SP4 on NVMe-based R920 scale-up systems, the NVMe driver is removed. SLES 11 SP4 provides its own NVMe driver.

1. Ensure that the system is registered with SUSE to receive updates.

2. Upgrade to the latest packages on SP3 by running the following command:

zypper up

3. Upgrade according to the recommendations from SUSE.

4. To determine if you must apply any changes to the operating system settings, see SAP Note 2240716 - SAP HANA DB: Recommended OS settings for SLES 11 / SLES for SAP Applications 11 SP4.

For more details, see How to upgrade to SLES/SLED 11 SP4.

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Upgrade from SLES 11 SP3 to SLES 12 GA for SAP applications To perform an upgrade from SLES 11 SP3 to SLES 12 Ga for scale-up physical solutions, using the DVD update process:

1. Boot from the SLES 12 for SAP Applications DVD and select Upgrade in the boot menu.

2. If you get an error message such as nothing provides libeventlog.so, select solution 1 to uninstall syslog-ng.

During the upgrade, rsyslog replaces syslog-ng.

3. In the Installation settings window, select Packages and then click Search.

a. Remove the packages SUSE_SLES_SAP-release and elilo.

Note: Do not touch SUSE_SLES-SAP-release-DVD.

b. Install the package grub2-x86_64_efi.

4. In the Installation Settings window, select Booting and clear Enable Secure Boot Support.

5. To determine if you must apply any changes to the operating system settings, see SAP Note 2205917 - SAP HANA DB: Recommended OS settings for SLES 12 / SLES for SAP Applications 12.

For more details about the upgrade process, see the SUSE Deployment Guide.

Upgrade from SLES 11 SP4 to SLES 12 SP1 for SAP applications To perform an upgrade from SLES 11 SP4 to SLES 12 SP1 for scale-up physical solutions, using the DVD update process:

1. Boot from the SLES 12 SP1 for SAP Applications DVD and select Upgrade in the boot menu.

2. If you get an error message such as nothing provides libeventlog.so, select solution 1 to uninstall syslog-ng.

During the upgrade, rsyslog replaces syslog-ng.

3. In the Installation Settings window, select Packages and then click Search.

a. Remove the packages SUSE_SLES_SAP-release and elilo.

Note: Do not touch SUSE_SLES-SAP-release-DVD.

b. Install the package grub2-x86_64_efi.

4. In the Installation Settings window, select Booting and clear Enable Secure Boot Support.

5. To determine if you must apply any changes to the operating system settings, see SAP Note 2205917 - SAP HANA DB: Recommended OS settings for SLES 12 / SLES for SAP Applications 12.

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Upgrade from SLES 12 SP1 to SLES 12 SP2 for SAP Applications To upgrade from SLES 12 SP1 to SP2, using the DVD update method, follow these steps in addition to those provided in the official documentation, for scale-up physical solutions:

1. Boot from the SLES 12 SP2 for SAP Applications DVD, and select Upgrade from the boot menu.

2. On the Installation Settings overview page, select Booting and clear Enable Secure Boot Support.

3. To determine if you must apply any changes to the operating system settings, see SAP Note 2205917 - SAP HANA DB: Recommended OS settings for SLES 12 / SLES for SAP Applications 12.

Upgrade from SLES 12 SP2 to SLES 12 SP3 for SAP Applications For the DVD update method, refer to the SUSE upgrade documentation. There are no special considerations.

Upgrade from SLES 12 SP3 to SLES 12 SP4 for SAP Applications For the DVD update method, refer to the SUSE upgrade documentation. There are no special considerations.

Upgrade from SLES 12 SP3/SP4 to SLES 15 for SAP Applications For the DVD update method, refer to the SUSE upgrade documentation. Also, follow these additional steps for scale-up physical solutions:

1. Boot from the SLES 15 for SAP Applications Installations DVD SLE-15-Installer-DVD-x86_64-GM-DVD1.iso file and select Upgrade from the boot menu. During the upgrade process you need the second media SLE-15-Packages-x86_64-GM-DVD1.iso file.

During the deployment process, select the following modules:

Basesystem-Module 15-0

Desktop-Applications-Module 15-0

Legacy-Module 15-0

SLE-15-SAP 15-0

SLEHA15 15-0

Server-Applications-Module 15-0

2. To determine if you must apply any changes to the operating system settings, see SAP Note 2205917: SAP HANA DB: Recommended OS settings for SLES 12 / SLES for SAP Applications 12.

Media download You can get an evaluation copy of an ISO image from the Red Hat website.

Log in to proceed with the download.

Red Hat

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Recommended operating system settings for SAP HANA Determine if you must apply the settings that are described in the following links to your updated version of the operating system. You might also need to apply additional packages.

• SAP Note 2136965: SAP HANA DB: Recommended OS settings for RHEL 6.6

• SAP Note 2247020: SAP HANA DB: Recommended OS settings for RHEL 6.7

• SAP Note 2292690: SAP HANA DB: Recommended OS settings for RHEL 7

For more information about updating SAP HANA/ operating system versions to a later version, see the Linux Operating System with SAP HANA Reference Guide.

Clear version locks Before upgrading, determine if any version locks are set on the system by running the following command:

yum versionlock

If any package is displayed in red, clear that version lock.

For example:

[root@dellhana4 ~]# yum versionlock Loaded plugins: product-id, rhnplugin, security, subscription-manager, versionlock This system is not registered to Red Hat Subscription Management. You can use subscription-manager to register. This system is receiving updates from RHN Classic or RHN Satellite. kernel-2.6.32-431.29.2.el6.* kernel-firmware-2.6.32-431.29.2.el6.* kernel-headers-2.6.32-431.29.2.el6.* nss-softokn-freebl-3.14.3-12.el6_5.* nss-softokn-3.14.3-12.el6_5.* versionlock list done If any version locks these could be cleared by yum versionlock clear [root@dellhana4 ~]# yum versionlock clear Loaded plugins: product-id, rhnplugin, security, subscription-manager, versionlock This system is not registered to Red Hat Subscription Management. You can use subscription-manager to register. This system is receiving updates from RHN Classic or RHN Satellite. versionlock cleared Upgrade RHEL 6 for HANA series using Red Hat Satellite Server

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To get to the new release version, register the product with Red Hat and run the following command:

yum update

You can look up the current release information in /etc/redhat-release by running the following command:

cat /etc/redhat-release

To determine if you must apply any changes to the operating system settings, see Media download.

For more information, see the upstream documentation at the Red Hat Knowledgebase.

Upgrade RHEL 6.5 to RHEL 6.6 using media To mount a local RHEL 6.6 ISO or DVD and update to this version, follow the instructions in the Red Hat Knowledgebase.

Note: When you upgrade to RHEL 6.6 on NVMe-based R920 scale-up systems, the NVMe driver is removed. RHEL 6.6 provides its own NVMe driver.

1. Mount the RHEL 6.6 installation ISO to a directory such as /mnt.

2. Copy the media.repo file from the root of the mounted directory to /etc/yum.repos.d/ and set the permissions.

3. Edit the new repo file, changing the gpgcheck=0 setting to 1 and adding the following lines: enabled=1 baseurl=file:///mnt/ gpgkey=file:///etc/pki/rpm-gpg/RPM-GPG-KEY-redhat-release

4. Clear the related caches by running the following commands:

yum clean all

subscription-manager clean

5. Verify that you can get the packages list from the DVD repository and, if so, perform an update by running the following command:

yum -y update --disablerepo=* --enablerepo=<YOUR_REPO_NAME>

6. Update nss-softokn-freebl and glibc from the USB key.

reboot package-cleanup --oldkernels --count=1

7. Determine if you must apply any changes to the operating system settings.

For more information about changing operating system settings, see SAP Note 2136965: SAP HANA DB: Recommended OS settings for RHEL 6.6.

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Upgrade RHEL 6.6 to RHEL 6.7 using EUS channel It is recommended that you subscribe the system to the EUS channel for long-term support of the RHEL 6 series. For a description of the process, see the Red Hat Knowledgebase.

Determine if any version locks are set as described in Recommended operating system settings for SAP HANA, and clear them before performing the upgrade.

Upgrade RHEL 6.7 to RHEL 6.10 using EUS channel It is recommended that you subscribe the system to the EUS channel for long-term support of the RHEL 6 series. For a description of the process, see the Red Hat Knowledgebase.

Determine if any version locks are set as described in Recommended operating system settings for SAP HANA, and clear them before performing the upgrade.

Upgrade RHEL 6.7 to RHEL 7.2 using EUS channel The upgrade process that is described in the Red Hat Knowledgebase has been tested. Based on the pre-upgrade check, Red Hat does not advise upgrading these systems. For an upgrade to RHEL 7.x, request a reinstallation from a Dell EMC service partner.

The upgrade requires that the system be unregistered from the RHEL 6.7 EUS channel, registered to receive updates for RHEL 6.9, and then upgraded to that version.

Verify if any version locks are set as described in Recommended operating system settings for SAP HANA. If any version locks are set, clear them before the upgrade procedure.

If all errors and issues are fixed in advance, the system might be upgraded from RHEL 6.9 to RHEL 7.2.

Note: This procedure is only for experimental systems. It is neither supported nor recommended.

Upgrade RHEL 6.7 over RHEL 6.10 to RHEL 7.4 using EUS channel Red Hat offers an upgrade path from RHEL 6.7 over RHEL 6.10 to RHEL 7.4. The Red Hat Knowledgebase and the Product Enhancement Advisor describe this process. Based on the pre-upgrade check, Red Hat does not advise upgrading these systems. For an upgrade to RHEL 7.x, request reinstallation from a Dell EMC service partner.

Verify if any version locks are set as described in Recommended operating system settings for SAP HANA. If any version locks are set, clear them before the upgrade procedure.

Upgrade RHEL 7.2 to RHEL 7.3 using EUS channel It is recommended that you subscribe the system to the EUS channel for long-term support of the RHEL 7 series. For a description of the process, see the Red Hat Knowledgebase.

Determine if any version locks are set as described in Recommended operating system settings for SAP HANA, and clear them before performing the upgrade.

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Ensure that the system is registered to the EUS channel. For more information, see the Red Hat Knowledgebase.

Upgrade RHEL 7.3 to RHEL 7.4 using EUS channel It is recommended that you subscribe the system to the EUS channel for long-term support of the RHEL 7 series. For a description of the process, see the Red Hat Knowledgebase.

Determine if any version locks are set as described in Recommended operating system settings for SAP HANA, and clear them before performing the upgrade.

Ensure that the system is registered to the EUS channel. For more information, see the Red Hat Knowledgebase.

Upgrade RHEL 7.4 to RHEL 7.5 (no E4S support) Other than the Red Hat documentation, there are no special considerations.

Upgrade RHEL 7.5 to RHEL 7.6 Other than the Red Hat documentation, there are no special considerations.

Note: Unlike RHEL 7.4, RHEL 7.5 has extended update service, which results in a shorter maintenance window. It is recommended to continue to use RHEL 7.4 and then upgrade to RHEL 7.6, which is the next EUS release, as soon as it is qualified for SAP HANA appliance workloads.

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24 SAP HANA Operating System Upgrade Upgrade paths for SAP HANA running on Dell EMC servers White Paper

References The following documentation on SAP.com provides additional and relevant information. Access to these documents depends on your login credentials. If you do not have access to a document, contact your Dell EMC representative.

• SAP Note 2235581: Supported Operating Systems

• Certified and supported SAP HANA hardware directory

• SAP Note 2205917: SAP HANA DB: Recommended OS settings for SLES 12 / SLES for SAP Applications 12

The following documentation on SUSE.com provides additional and relevant information.

• SUSE Product Support Lifecycle The following documentation on RedHat.com provides additional and relevant information.

• Red Hat Enterprise Linux Life Cycle

SAP documentation

SUSE documentation

Red Hat documentation