1 | Page Role:Technical Analyst - ERP Mail Address: sangeetha.radhakrishnan@cogniz ant.comMobile Number: 9841179799 Dear Sir/Madam, Kindly fin d enclo sed my resume to provide you with an overview of my rel evant experi ence and traini ng in various Domains. I have nearl y 5 years of experience in Oracle PeopleSoft. I will be delighted to discuss my experi ence fur the r wi th you to sui t your requirement. Looking forward to hear from you, Yours Sincerely, Sangeetha Radhakrishnan Sangeetha RadhakrishnanPERSONAL SUMMARY
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Languages/PeopleTools Used Application Designer, Application Engine,Structured Query Reports (SQR), PeopleSoftWorkflow, PS Query, Process Scheduler Manager,Component Interfaces
PROJECT DESCRIPTION
Pfizer Inc. is in the process of transitioning to a shared services model with global &
regional presence to enable delivery of cost-effective HR service delivery. The setup
of a global shared services model necessitates the streamlining of processes andcreation of a global process model with localization only specific needs such as local
regulatory compliance. Pfizer Inc. has completed a 13-week assessment to support
the definition of scope based on specific criteria.
Based on the assessment, 33 countries have been identified for standardization and
are to be moved to a shared services model over the course of the next 3
years. The processes considered for standardization was identified based on a 13-
week assessment and it consists of HR Administration, Colleague DataManagement, Global Mobility, On-boarding, and Workforce Tracking (Analytics). It
was determined that Recruiting, Compensation, Benefits, Payroll, Talent
Management, and Performance Management have been identified as out of scope
for this project.
CLIENT DESCRIPTION
Pfizer Inc. is the world's largest research-based biomedical and pharmaceutical
company with Headquarters located in New York and major research and
development locations in the United States and England. Pfizer Inc. engages in thediscovery, development, manufacture, and marketing of prescription medicines for
humans and animals worldwide.
TECHNOLOGIES
Development Tools - PeopleTools, Application Designer, Application Engine,
Structured Query Reports (SQR) and PeopleSoft Workflow
Reporting and Decision Support Tools - PS Query, Process Scheduler Manager
and Structured Query Reports (SQR).
Integration Technologies - Component Interfaces
Roles and Responsibilities in the Project
As a Techno/Functional Consultant, I am performing the following tasks.
PeopleSoft Workflow, Process Scheduler Manager,Component Interfaces
PROJECT DESCRIPTION
The nature of the project in the US is to ensure smooth functioning of the Pfizer'sPeopleSoft HRMS system and perform any enhancements as required by the
business users to the system. This will need coordinating with the technical team
and liaising between Onsite, customer and offshore team members. The main
target audiences of the application are the Human Resources Group, ResourceManagement Group, Technical Support Executives and Project Managers.
CLIENT DESCRIPTION
Pfizer Inc. is the world's largest research-based biomedical and pharmaceutical
company with Headquarters located in New York and major research and
development locations in the United States and England. Pfizer Inc. engages in thediscovery, development, manufacture, and marketing of prescription medicines for
humans and animals worldwide.
TECHNOLOGIES
Development Tools - PeopleTools, Application Designer, Application Engine
Reporting and Decision Support Tools - PS Query, Process Scheduler Manager
and Structured Query Reports (SQR).
Integration Technologies - Component Interfaces
ROLES AND RESPONSIBILITIES IN THE PROJECT
As a key resource in the Project, I was responsible for the following:
• Studied the requirements and prepared related design documents forcreating a Helpdesk tool page in PeopleSoft HRMS.
• Involved in creating Pages and Components required for the Helpdesk tool
setup.
• Involved in resolving many production support issues in HRMS and providing
• Maintained track of the issues resolved and provided the clients and the end
users with a reference manual of the significant issues and possible
resolutions for the same.
• Acquired appreciation from Client for speedy resolution of the Production
issues.
• Got familiar with the clients of 94 countries in a short span due to the creditof possessing very good communication skills and ability to tackle diversified
clients.
• Gained knowledge about various issues faced and possible solutions inmodules such as Position management, Workforce Administration, Base
Benefits, Global Performance Management, Security, Global Identity
Management (for Pfizer Contractors), Identity and Access Management (for
Pfizer Employees) and Global Compensation planning.
• Acquired excellent Client Interfacing Skills and was appreciated by the Client
Leads, being able to manage Users from different countries.
PROJECT PROFILE 3
Project Title Pfizer Work Force Manage
Location Cognizant Offshore, Chennai, India (Jan 2008 – Mar2009)
Hardware Intel based PC
Operating Systems Windows 2000/NT
PeopleSoft Functionality HRMS
ProgrammingLanguages/PeopleTools
Used
PeopleSoft Functional Testing
Bug Reporting Test Director 9.0
PROJECT DESCRIPTION
This Project is for Pfizer, Workforce Manage. This an Online approval process when
there is a change in colleague’s Grade, Pay and Separations. Once the initiating
manager initiates a change in colleague’s job data, it goes through a work flow for
approval to higher level managers and HR support. It basically deals with myorganization structure for a Manager who can view and take actions for his direct
reports, indirect reports and open position. Viewing details and taking action for aColleague is primarily on Job and Position data. Manager has the ability to change
the following process for his colleagues.
• Change Grade or Pay
• Change Manager
• Change Job
• Separation
When there is any change in the above process and it is submitted for approval to
higher level manager, it is called as Work item. A work item has to go through
sequential approval process to get effected.
CLIENT DESCRIPTION The client is a $27 billion Anglo-Swedish Pharmaceutical company that develops,manufactures and sells pharmaceuticals to treat disorders in the gastrointestinal,
cardiac and vascular, neurological and psychiatric, infection, respiratory,
pathological inflammation and oncology areas.
TECHNOLOGIES
Development Tools – PeopleSoft Tester
Reporting and Decision Support Tools – Test Director
ROLES AND RESPONSIBILITIES IN THE PROJECT
As a key resource in the project I was responsible for the following:-
• Gained exposure to Workforce Management customized Module.
• Study the requirements and create related design documents.
• Preparation of Knowledge sharing documents at the end of each phase.
• Involved in analysis and review of the requests in the project.
• Identifying Test scenarios, developing Test scripts, Executing Test scripts and
Defect Reporting of the defects captured.
• Acquired excellent Client Interfacing Skills and was appreciated by the Client
for the ability to manage the System from the Defects
Location Cognizant Offshore, Chennai, India (Jul 2007 – Sep2007)
Hardware Intel based PC
Operating Systems Windows 2000/NT
PeopleSoft Functionality HRMS
Programming
Languages/PeopleToolsUsed
Developer/Tester
Bug Reporting Test Director 9.0
PROJECT DESCRIPTION
The scope of this project is to create an interface between the ESA environment andthe Oracle One portal. The purpose of this interface is to capture the project details
like Project ID, Project Description, Assignment Start Date, Assignment End Date
and Billable/Non Billable, of an associate from the ESA system and then export it to
the ‘Oracle One’ PeopleSoft portal.
CLIENT DESCRIPTION
The client is a $27 billion Anglo-Swedish Pharmaceutical company that develops,manufactures and sells pharmaceuticals to treat disorders in the gastrointestinal,
cardiac and vascular, neurological and psychiatric, infection, respiratory,
pathological inflammation and oncology areas.
TECHNOLOGIES
Development Tools – PeopleSoft HRMS 8.9, People Tools V 8.48
ROLES AND RESPONSIBILITIES IN THE PROJECT
As a key resource in the project I was responsible for the following:-
• Involved in analysis, coding, unit testing and review of the requests in the
project.
• Designed and developed DTS packages to migrate data from one
environment to another.
• Involved in creation of records, pages to display data on the Oracle portal.
Production Support phase were logged and maintained in the database through asystematic approach.
TECHNOLOGIES
Development Tools – PeopleSoft HRMS 8.0, People Tools 8.1, Peoplecode, SQR
ROLES AND RESPONSIBILITIES IN THE PROJECT
• Requirement Analysis of design documents and preparation of the technical
specifications.
• Involved in the development of the project.
• Involved in creation of test scripts, preparation of review documents, manualexecution of test scripts and defect tracking.
• Actively participate in client calls and onsite-offshore calls.
• Coordinating with the users for the Knowledge Transfer.
NON – PEOPLESOFT EXPERIENCE
PROJECT PROFILE 9
Project Title United Kingdom Retirement Benefit system
Location Standard Chartered Bank Offshore, Chennai, India
(Jan 2006 – Mar 2006)
Hardware Intel based PC
Operating Systems Windows 2000/NT
PeopleSoft Functionality HRMS
Programming
Languages/PeopleToolsUsed
Developer
PROJECT DESCRIPTION
The UKIRBMS System is the replacement of Heathpens System administering the UK
Defined Benefit (DB) and Defined Contribution (DC) pension schemes. Improve thequality of periodic communication with trustees and all external parties.
• Coordination Lead for DB and DC Pension Modules in UKIRBMS System.
• Test Scripts Creation / Updation: On approval of test data by the businessusers, the development team would create new test scripts and/or update
existing scripts accordingly.
• Creation, Maintenance and Delivery of the Requirement Traceability Matrix(RTM) on a daily basis to the clients.
• Load Testing lead for the working Performance of the Product in the location(Hyderabad)
• Facilitated the product installation in the Back up locations.
•
Maintaining the configuration and got Green line indication for the sequencecycle of audits.
• Coordination with the business and the delivery of Project
• Base lining of source code and configuration items
PROJECT PROFILE 10
Project Title Cognos Report Development
Location Standard Chartered Bank Offshore, Chennai, India(Nov 2005 – Dec 2005)
Hardware Intel based PC
Operating Systems Windows 2000/NT
PeopleSoft Functionality HRMS
ProgrammingLanguages/PeopleTools
Used
Developer
PROJECT DESCRIPTION
The HR Project holds the Lump sum record data. Those data are taken as the headcount report of exit format using the Power play Cognos Reporting tool by
refreshing the dump every month starting. It is then sent to the Business Team toverify the data and the support is given after getting the issue.
TECHNOLOGIES
Development Tools – Cognos
RESPONSIBILITIES IN THE PROJECT
• Data mod Refresh
• Cube Formation
• Report Pulling
PROJECT PROFILE 11
Project Title Legacy system
Location Standard Chartered Bank Offshore, Chennai, India(Jul 2005 – Oct 2005)
Hardware Intel based PC
Operating Systems Windows 2000/NT
PeopleSoft Functionality HRMS
ProgrammingLanguages/PeopleTools
Used
Developer
PROJECT DESCRIPTION
ABSPAY System, which is the Payroll System in Legacy System for 10 Countriesused to run the Payroll every month, was given the Production Support. The Seven
Benefits Applications available in the Legacy System which was in Visual FoxPro
System was given the Production Support. The Payroll System for Part-time
Employees was given the Production Support. The Issues in the Global Payroll washandled during the Production Support.
Upgrade of the ABSPAY System which was in VB3.0 was upgraded to VB6.0 and the
Single Exe Project for Legacy system was done. The VB FoxPro (7 Applications for
HK Benefits) was upgraded to VB6.0 and the moved successfully into theProduction.