Sancharsoft workshop

Review meeting atHyderabad6th February’2009

Present Status Problems and the Solutions Feedback from RO

Franchisee /Retailer Commission Module Key Indicators Reports, Circle, SSA,

Franchise Reports with Serial number for inventory Can add other Products like Prepaid

Broadband in the invoices Proposed Changes HelpDesk Self Resolution of cases Additional Facilities for Franchisee Login

RM login Data Entry and Questionnaire Completed Beat Area Addition Completed Assigning FOS /RM based on Beat Area

Completed RM – Retailer Reordering as per route plan

Completed

Pending Reports-On visits, Summary etc Pending

FM Login Indent Completed Issue logs Completed for both – Franchisee/FM Summary Report on Franchisee Completed,

fine tuning req Reports as desired Given for Sales , Retailer

list , FOS list , CTOP addition etc. Pending

Reports on Issue logs Minor Reports based on RMC module or other

dependent on user input.

FRC and CTOP -Completed for South Zone, East zone.

Billing Server integration Completed. Tertiary Sales of RC Processing

completed for North Zone. CTOP integration for Commission

payment Completed. Pending

FRC /CTOP for North /West zone RC Sales as per IN,

Server Problem in south Zone Slowness Complaints in North Zone Network issues -

Calculates and presented to SSA mktg for approval

Approved Cases are passed on to Pyro as allocation request.

Pyro will pass allocation after approval by SSA Accts

CTOP Allocation and SS Reports are reconsiled for proper monitoring and validation

Sanchar SoftSancharsoft process Commission for Daily

Sales of Franchisee and Retailers. System will process only for the SSA approved for processing.

Marketing Cell /Acct Initiate the Process Approves commission from his login Reconcile the payments made

Pyro / Estel Credits commission into C-Topup number of the franchisee &

Retailer Reports for reconciliation

• Active Commission Calculation Report

• Commission Payable Report with Approval by the SSA marketing

• Commission paid Report

Note : All reports can be downloaded /saved to preserve in soft copy or printout.

Integrated Helpdesk with CircleAdmin and SSA Admin for monitoring and follow up

2)FRANCHISEE Stock-Sale report.

3)SIMs activated by SMS, but CAF entry pending in Sanchar Soft.

4)Franchisee guide lines..

New Down load menu..useful for Offline Tool

1) Download Retailers –gives retailers list of the franchisee.

SSA ACCTSLOGINREPORTS STOCK@GIVENDATE ..>> Closing Stock of Any day

FRANCHISEE LOGIN REPORTSSTOCK@ GIVEN DATE

Based on Sec Sales >> Closing Stock of Given day

Key Indicators Report Demo of FM and RM login

Problems / Suggestion

SSA Nodal Login Stock Negatives -- Closed Stock Movement --Closed

Not Appearing in CSC Reverted back to SSA Stock diversion CSC-CSC /SSA

Stock moved from one SSA to other is not visible on the same day. /Cancelled also

Stock Adjustment Diversion to be authenticated – or

Approved(suggestion) Conversion Not working – or Inv not

available(attended)

SSA Nodal LoginReports

Reports not proper Values or information missing SLR Annex III Report

Facility – Offline Calculator Stock Price list

SSA Marketing DSA - Delete option Activation Report not updated SMS Activation of DSA-Available CTPOP SI M Sales thro SS –Activation Problem

? Helpdesk not resolved in time Sec Sales of Franchisee can not be seen by FM 227 Reports is only 30 days SMS Activation Reports

FMC /RMC Login Reports –Sales , Sec Sales, Activation ,

CTOPUP sales Delete FOS /Delete RM Creation Error HelpDesk Required Franchisee Stock Movement thro FM Retailer Data on Area basis Deletion / modification of Retailers to RMC Beat plans should be weekly basis

CSC /Franchisee Online Indent Sales Report CAF WO generation –Error One Time Entry for Franchisee SMS Activation Report for Franchisee – With

Retailer Rejected CAFs –List needed Cancellation Search Not required /Alpha list Ok

Issues in Sancharsoft in the present form. Bugs/Errors in basic features like primary sales, sec sales,CAF entry, FOS addition Activation

Reports its authenticity and reliability. New Features to be developed. other issues like

speed,reliability, resolution of helpdesk,System breakdown, Responsiveness of ITPC.

Circle Issue Status Desc

AP Retailer list not visible

Resolved This was due to change in the number fields on account of Project Vijay, the field mismatch has caused this problem. Now all Pages are Sync and problem resolved

AP HelpDesk Complaints to be Resolved fast

AP Speed Issue To be discussed Suddenly some days speed will be very slow

AP Frequent Errors during bulk loading for SIM activations.

No Error The data was found to be modified manually

AP, MH

Templates for RMC and FM not ready

Ready for Demo... Needs some more time to finalize

AP FOS entered by Franchisee

The are some page where this approval status to be flagged

This is due filter not provided in some reports

MH Sales id updation in Billing server

Completed Access Provided to Billing to Fetch the Sales details

MH Duplication of requests Activation server

Completed Originally Proposed in Act Server, now done in Sancharsoft

MH Franchisee wise/ Retailer wise activations for which CAFs have been submitted

Report hosted in MGMT login,

To be provided in Franchisee/ SSA /FM logins

MH NO of Retailers given more than 5 FRCs

Report hosted in MGMT login,

To be provided in Franchisee/ SSA /FM logins

MH C-Top-Up integration in the Sancharsoft

South Completed up to tertiary Sales…/ FRC DATA -Completed in West and South -Reports to be tested

North & West will be taken up we are working on FRC also from CTOP server to give Activation info as per FRC used

MH Reconciliation:SIM sale report of the retailers generated in franchisee report and in reports menu

Inconsistency due to variation in the procedure adopted in different Circles which are at variance..

SMS Act /DATA entry /CSR/CCN terminal : For example MH some CAFs are submitted directly to CCN and these SIMs sales info does not come to SS, only Stock is removed. Reports based on prepaid table will be at variance with reports based on CAF data table. SMS processing differs

MH CAF related Different types of reports are suggested to be given.

At present only CAF Pending is available

MH Disconnection of SIM

To be started in other zones except South

issue in west zone due to HLR /Command format. Flat file can be sent for disconnection to HLR on daily basis. Module for processing disconnection can be made active and reports and SMS alerts can be given to users

SMS facility not available in North and East. North Zone due to SS server.

MH Rejected CAF casesSummary Statements and periodical Alerts

Some alerts are configured, some more will be added as suggested

Can be provided in South and West

FM Complete Sales Report : CTOP + Sancharsoft Sales

Reports – Problems reported

Franchisee stock report is not proper. At some places SIM No. and Mobile No. not getting displayed.

The secondary sale figures from franchisees to retailers not appearing in the retailer’s report menu. Available in MGMT login

Report regarding FRC activation by retailers may be provided. All the relevant report shall be made available FM and RMC login. Key indicator report available on Intranet may be mad available on

the home page of Sancharsoft of Marketing login. Available in Circle Maktg

In franchisee stock sale report, SIMs available in hand (retailers) is not showing.

In stock allot new and in stock allot GSM all the retailers are not being shown.

--Approval by SSA is required Others Separate user name and passwords for Sancharsoft shall be provided

to SDE (Marketing), and SSA Sales Head Mobility. - Modules under development

Unwanted links shall be withdrawn immediately. - under development to give Custom Menu

Retailer Codes shown in the Sancharsoft are not correct. -- POS CODES GENERATED , SHALL BE COMPLETED SHRTLY-- Front end mgmt facility to be provided

In view Retailer option Retailer list should be viewed with all the fields.