WELCOME TO OUR PRESENTATION! TRAINING HUMAN RESOURSES MANAGEMENT Đinh Thị Thu Hương 2140754 Huỳnh Thị Huyền Trang 2143602 Ngô Ngọc Gia Thư 2145008 Trương Việt Hoa 2143852 Nguyễn Ngọc Phát 2130706
WELCOME TO OUR PRESENTATION!
TRAININGHUMAN RESOURSES MANAGEMENT
Đinh Thị Thu Hương 2140754Huỳnh Thị Huyền Trang 2143602Ngô Ngọc Gia Thư 2145008Trương Việt Hoa 2143852Nguyễn Ngọc Phát 2130706
SAMSUNG COMPANY Company introduction
INTRODUCTION Samsung was founded by Lee Byung Chull in 1938 as a trading company
Headquarters : 40th floor Samsung Electronics Building, 11, Seoul, South Korea
Largest information Technology company measured by 2011 revenues
Assembly plants and sales networks in 61 countries
Number of employees : 489000 (2014)
PRESIDENT OF SAMSUNG COMPANY Lee Kun-hee – he is a South Korea business magnate and the chairman of Samsung Group
He was named the world’s 35th most power person and the most powerful Korean by Forbes Magazine’s List of the world’s most powerful people
Consumer electronics Information technology and mobile communication
Equipment solutions
Samsung Electronics Samsung Life Insurance Samsung Fire & Marine Insurance Samsung Heavy Industries Samsung C&T Samsung SDS Samsung Techwin etc.
Fields OF Business
Branches
CEO
Compliance committee
Auditing team
Legal Team
Global Legal Affairs and Compliance
team
HR teamManagement
Support Office
….
Compliance personnel of business units
Compliance team of regional headquarter
Compliance personnel of subsidiaries
LITERATURE REVIEW WHAT IS TRAINING ? Training is a company’s activity to modify the skills, behavior of employees
(new and current ones) to perform their jobs. In training process, there are a series of steps carried out to train employees systematically and efficiently.
Samsung are well known all over the world, both of the companies has good human resources due to their effective training systems. To become a member of one of these companies, you need to join the training in order to adapt with working environment and your coming tasks. Training is very important in the performance management process. It helps to make sure that employees are working toward organization goals.
THE ADDIE FIVE-STEPS TRAINING PROCESS
RE-EDUCATION & TRAINING• Leadership development center aims at training leadership skills for
manger to executive so as to settle down world-class culture for the whole coporation.
• Samsung Institute of Global Marketing: nourishes professional marketing human power carries out marketing education course by capacity to accomplish MDC.
• Samsung Advanced Technology Training Institute: nourishes professional engineering human power carries out the education with specialization such as high end technology, core technology, basic (foundation) technology and R&D technology education.
PERSONNEL EVALUATION SYSTEM Personnel evaluation system is designed to assess employee performance outcomes, potential capability and possibility to grow. Accordingly, data provided from the evaluation system helps the company in taking advantages of employee’ ability efficiently. More importantly, the fairness of the evaluation also encourage employees to improve themselves for their careers. The personnel evaluation takes place once a year. The annual operation and comprehensive capabilities of each employee are analyzed with a measure of objectivity and fairness of the level observed in charge.
HEALTH & SAFETY TRAINING Chemical Safety and Health Training for Semiconductor Employees
24 hours / 1 yearCertified Chemical Training
• Chemical substances, methods to safety and requirements safeguarding equipment as well as unfortunate incident and emergency response
4 hoursMSDS Training • detail of each material used in the manufacture and how to respond in
dangerous situations.
8 hoursERT• Instructions on emergency kit usage, first-aid courses including CPR
and practicing chemical neutralization
HEALTH & SAFETY TRAINING Korean Industrial Safety and Health Act Training Program
A training program for all staffs periodically
Specialized Training
Safety Training for new staffs
The application of Virtual Reality in training
In this method, employees would be given a video of manufacturing process and after that they are required to repeat the steps shown in the video
Education and training programs
The training programs for personnel established for different divisions make sure that personnels in all department, from newbies to experienced workers get training equally;
The collaboration with universities from oversea can help to explore new talented students, then to have them in Samsung’s human resources in the future;
Hands-on training courses to keep new & current employees up-to-date in order to catch up with successive changes of technologies and economy.
Training Forms
Online training minimizes the costs and time for both companies and employees;
Virtual reality brings many benefits for Samsung such as high accuracy in manufacture , limiting error in calculations and less costly;
With virtual reality, managers can easily have fair assessments for each employee based on the results of their work.
DISADVANTAGES
The training might not
efficient and equal for all
Samsung branches in the
world.
a huge amount of information
provided = Limit time
Curriculums in those universities are probably not
equivalent to Samsung’s education programs.
In the chemical Safety &Health
training employees -) This
is not enough when they do
manage, storage, handle chemicals
& disposal of chemical waste.
Not convenient for all trainees to
send their feedback about
training programs.
SOLUTIONS AND SUGGESTIONS Disadvantages: 1st solution
Samsung is an international company with thousands of employees. Therefore, the training might not efficient and equal for all Samsung branches in the world. Employees in Samsung Vietnam might not as qualified as those in Korea or Japan, for example.
The joint training criterias should be available for all branches
The company should have supervisors from HR and relevant departments from head office travel to offices in different countries spontaneously to assess training quality
SOLUTIONS AND SUGGESTIONS Disadvantages: 2st solution
Prolong initial training courses a little bit for new employees to help them gradually adapt to new jobs3st solution
Samsung should ensure that they know what universities are educating students, vice versa, universities need to be clear about Samsung’s expectations and standards for their staff-to-be.
Huge amount of information provided in training courses and limited time, employees, particularly new ones, struggle to absorb
Curriculums in those universities are probably not equivalent to Samsung’s education programs
SOLUTIONS AND SUGGESTIONS Disadvantages: 4st solution
The online training needs updating and survielling more frequently
5st solution A feedback gate can be an
solution for this problem. It is where staffs can conveniently send their thoughts on training programs
there is no guarantee that your message will get across in some functional departments
There is no way or not convenient for trainees to send their feedback about training programs.
SOLUTIONS AND SUGGESTIONS
It’s necessary that employees get rewards for their effort in training (It could be few days off to relax or an appellation for their effort)
CONCLUSION Training plays an vital role in Samsung’s development. The training program of Samsung nearly fully provides employees with
skills and knowledge. It’s absolutely significant that HR staffs thoroughly understand their
company’s needs on human resources in order to establish a compatible training system with efficient programs. More importantly, HR department should also work to know the employee’s ability and constraints so as to adjust the training courses for more efficiency.
THE END.THANK YOU FOR LISTENING!