Sample Trainings and Keynotes
Jul 07, 2015
Happy People Win. Sample of trainings and keynotes.
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Transcript
Develop an attitude of gratitude
TIPS FOR IMPROVING YOUR ATTITUDE
French Hospital Foundation
〜
Healthy Helping •
•
•
•
•
•
〜
Listening……… •
•
•
•
Creating A Welcoming
Environment
Customer Service •
•
•
•
•
•
TIPS FOR
EXCELLENT
CUSTOMER SERVICE
Halo
Effect
Creating A Welcoming
Environment
What Do
Your
Customers
Want?
Creating A Welcoming
Environment
Creating A
Welcoming
Environment
•
•
•
Working with
Multi-generational
Teams:
Jean Steel, MS
Why should you care?
Most Common Traits &
Values
on the job....
Motivation Rewarding
the
Generations
Jean Steel
“ZEN” THE ROOM
THERE ARE “NEED TO KNOWS” AND THERE ARE “NICE TO KNOWS”
Workplace Wisdom:
Using Good Judgment
Jean Steel, MS
Goals: Greater awareness of your assumptions
Greater awareness of your behavior
Be appropriate at work
= Safety
Beating Holiday
‘stand up for yourself’
muscle
The Passive-
Aggressive
Approach
Changing How We Feel About Change
Changing How We Feel About Change
•
•
•
•
•
Change….. What YOU
Can Do To
Get Through
It...
Jean Steel, MS
Distress
• Reduce Stress Symptoms
• Lower Blood Pressure
• Require Less Medical Care
• Add Years To Life
BREATHE
〜 〜
Happy People Win Jean Steel
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