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Samantha Nothling Clinical Informatics Pharmacist UnitingCare Health UnitingCare Health St Stephen’s Hospital, Hervey Bay Incorporating Profiled Automated Dispensing Cabinets into CLEMM
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Samantha Nothling - UnitingCare Health - Incorporating Profiled Automated Dispensing Cabinets (ADCs) into Closed Loop Electronic Medication Management

Feb 18, 2017

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Page 1: Samantha Nothling - UnitingCare Health - Incorporating Profiled Automated Dispensing Cabinets (ADCs) into Closed Loop Electronic Medication Management

Samantha Nothling

Clinical Informatics Pharmacist

UnitingCare Health

UnitingCare HealthSt Stephen’s Hospital, Hervey Bay

Incorporating Profiled Automated Dispensing Cabinets

into CLEMM

Page 2: Samantha Nothling - UnitingCare Health - Incorporating Profiled Automated Dispensing Cabinets (ADCs) into Closed Loop Electronic Medication Management

[email protected]

Medication Interfaces

ADC

EMR

Pumps

Phcy Mgmt Software

Billing

Wholesaler

Enhancing patient

safety and nursing

workflows

Tighter control over

inventory management &

associated financial benefits

Page 3: Samantha Nothling - UnitingCare Health - Incorporating Profiled Automated Dispensing Cabinets (ADCs) into Closed Loop Electronic Medication Management

[email protected]

Patient Safety and Workflow Efficiency

Page 4: Samantha Nothling - UnitingCare Health - Incorporating Profiled Automated Dispensing Cabinets (ADCs) into Closed Loop Electronic Medication Management

[email protected]

CLEMM

Closed Loop Electronic

Medication Management

Guided electronic

transcription at point of

patient transition

Clinical Decision Support

BCMA

Unit Dose Packaging and

electronic dispensing

Page 5: Samantha Nothling - UnitingCare Health - Incorporating Profiled Automated Dispensing Cabinets (ADCs) into Closed Loop Electronic Medication Management

[email protected]

Computerised Physician Order Entry (CPOE)

Page 6: Samantha Nothling - UnitingCare Health - Incorporating Profiled Automated Dispensing Cabinets (ADCs) into Closed Loop Electronic Medication Management

[email protected]

Profiled ADCs

ADC

EMR

Page 7: Samantha Nothling - UnitingCare Health - Incorporating Profiled Automated Dispensing Cabinets (ADCs) into Closed Loop Electronic Medication Management

[email protected]

Product selection at computer terminals

AnywhereRN

Improve nursing

workflow

Reduces

bottleneck during

busy med rounds

Page 8: Samantha Nothling - UnitingCare Health - Incorporating Profiled Automated Dispensing Cabinets (ADCs) into Closed Loop Electronic Medication Management

[email protected]

Profiled ADCs

Page 9: Samantha Nothling - UnitingCare Health - Incorporating Profiled Automated Dispensing Cabinets (ADCs) into Closed Loop Electronic Medication Management

[email protected]

Clinical Workflow Challenges

Override functionality Recent data shows 4-5% of Issue transactions are via override

Breaks the loop and increases risk of selection error

Reason required

Causes include interruption to interface, med order overlooked, bad

habit

Overrides create system-generated once orders in

patient EMR No administration task created

Orders tab “looks messy”

Med order reporting can be skewed

Page 10: Samantha Nothling - UnitingCare Health - Incorporating Profiled Automated Dispensing Cabinets (ADCs) into Closed Loop Electronic Medication Management

[email protected]

Clinical Workflow Challenges

Bottleneck during

medication rounds

EMR auto product

assignment may not align

with stock in clinical area

Med order displays on

ADC as unavailable

Ability to set equivalent

doses in Omnicell – not yet

in use

Page 11: Samantha Nothling - UnitingCare Health - Incorporating Profiled Automated Dispensing Cabinets (ADCs) into Closed Loop Electronic Medication Management

[email protected]

Inventory Management

Page 12: Samantha Nothling - UnitingCare Health - Incorporating Profiled Automated Dispensing Cabinets (ADCs) into Closed Loop Electronic Medication Management

[email protected]

Inventory Management

Eliminates requirement for

manual imprest ordering

All items require barcode

scan confirmation prior to

restock

Electronic expiry tracking

reduces wastage

Reporting enables regular

PAR vs usage reviews

Page 13: Samantha Nothling - UnitingCare Health - Incorporating Profiled Automated Dispensing Cabinets (ADCs) into Closed Loop Electronic Medication Management

[email protected]

Inventory Management

Page 14: Samantha Nothling - UnitingCare Health - Incorporating Profiled Automated Dispensing Cabinets (ADCs) into Closed Loop Electronic Medication Management

[email protected]

Controlled Drug Management

Access granted at ADC after witness

scans fingerprint

Blind count

Discrepancies in stock count

Electronic notification sent to CNM

CNM involvement required for resolution

Reason for incorrect count MUST be

documented

Controlled Drugs are tracked from

Pharmacy to ADC

Page 15: Samantha Nothling - UnitingCare Health - Incorporating Profiled Automated Dispensing Cabinets (ADCs) into Closed Loop Electronic Medication Management

[email protected]

Pharmacy Dispensing & PBS Claiming

Med removal creates Merlin dispense record

ADC

Phcy Mgmt Software

Dispense quantity accumulates with each transaction until

Max PBS qty reached

Patient discharges

Pharmacist reviews for paperless PBS claiming eligibility

Page 16: Samantha Nothling - UnitingCare Health - Incorporating Profiled Automated Dispensing Cabinets (ADCs) into Closed Loop Electronic Medication Management

[email protected]

Inventory Databases

Paracetamol 500mg tabs

PARA300

x2 tabs ordered

Paracetamol 500mg tabs

PARA300

x2 tabs removed

Paracetamol 500mg tabs

PARA300

x2 tabs charged

Page 17: Samantha Nothling - UnitingCare Health - Incorporating Profiled Automated Dispensing Cabinets (ADCs) into Closed Loop Electronic Medication Management

[email protected]

Inventory Challenges

Full integration means every

action has a system-generated

reaction

Page 18: Samantha Nothling - UnitingCare Health - Incorporating Profiled Automated Dispensing Cabinets (ADCs) into Closed Loop Electronic Medication Management

[email protected]

Inventory Challenges

Product changes due to supplier shortages or new tender

contract

Build modifications are required across ALL 3 systems (Cerner,

Omnicell, Merlin)

Needs to be done at the exact moment product changeover

occurs

Conversion factorsConversion factor

required

Paracetamol suspension

x20mL removed

Paracetamol suspensionParacetamol suspension

x20mL ordered x20 BOTTLES removed !!!x0.1 bottles removed

Page 19: Samantha Nothling - UnitingCare Health - Incorporating Profiled Automated Dispensing Cabinets (ADCs) into Closed Loop Electronic Medication Management

[email protected]

Testing & Implementation challenges

Page 20: Samantha Nothling - UnitingCare Health - Incorporating Profiled Automated Dispensing Cabinets (ADCs) into Closed Loop Electronic Medication Management

[email protected]

Testing & Implementation Challenges

Integration testing

Reliance on non-production interfaces in a constantly changing environment

Increases testing time affects test script throughput

Requires extensive knowledge of the systems the ADCs will interface with and the

expected outcomes of each transaction

Interface Architect involvement is essential

Training difficulties

No “spare” ADC for training ($$)

Training on Production cabinets requires:

• all transactions to be reversed and stock

checked in Merlin

• all controlled drug discrepancies to be

resolved with appropriate documentation

Page 21: Samantha Nothling - UnitingCare Health - Incorporating Profiled Automated Dispensing Cabinets (ADCs) into Closed Loop Electronic Medication Management

[email protected]

Testing & Implementation Challenges

ADC set up

Stock location mapping – considering

product security requirements

• Controlled Drugs

• Drugs of Diversion

• High Alert Medications

Stocking

• reshuffling due to product size & quantity

• Validating correct stock movements in Merlin

Final pharmacist validation

>300 lines per ADC = days of preparation

Page 22: Samantha Nothling - UnitingCare Health - Incorporating Profiled Automated Dispensing Cabinets (ADCs) into Closed Loop Electronic Medication Management

[email protected]

Maintenance

Twice yearly software upgrades

Regular cleaning

Hardware maintenance and repairs

Sometimes time consuming

Always requires Pharmacy staff

involvement

Need to ensure medication access is

uninterrupted

Pharmacy staff learning new skills

Page 23: Samantha Nothling - UnitingCare Health - Incorporating Profiled Automated Dispensing Cabinets (ADCs) into Closed Loop Electronic Medication Management

Thank you