The Novartis Vaccines and Diagnostics division is a leader in providing products to fight more than 20 vaccine-preventable viral and bacterial diseases. • 200 users across field sales, inside sales, marketing and customer service collaborate via feeds • “Cases” provides one view to recent service cases • “Spring into Summer Order” enables reps ordering promotional items for customers right in the app • “MENVEO Manager” allows sales reps sign up doctors for marketing programs with a few clicks • Sales reps have great visibility into customer service cases • Improve reps’ responses to potential business • No more paper/email applications for marketing programs • Great collaboration across teams Novartis Streamlines Vaccine Sales With Salesforce1 Segment: EBU Industry: Healthcare/Life Sciences Use Case Results Up Next • Potentially roll out to government affairs group Sara Fenton, Applications Manager, Novartis Vaccines
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The Novartis Vaccines and Diagnostics division is a leader in providing products to fight more than 20 vaccine-preventable viral and bacterial diseases.
• 200 users across field sales, inside sales, marketing and customer service collaborate via feeds
• “Cases” provides one view to recent service cases • “Spring into Summer Order” enables reps ordering
promotional items for customers right in the app• “MENVEO Manager” allows sales reps sign up doctors
for marketing programs with a few clicks
• Sales reps have great visibility into customer service cases• Improve reps’ responses to potential business• No more paper/email applications for marketing programs• Great collaboration across teams
Novartis Streamlines Vaccine Sales With Salesforce1
Segment: EBUIndustry: Healthcare/Life Sciences
Use Case
Results
Up Next • Potentially roll out to government affairs group
Sara Fenton, Applications Manager, Novartis Vaccines
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