Saint Joseph’s University Information Technology Services Faculty Orientation August 17, 2007 IT Web Site: .

Saint Joseph’s UniversityInformation Technology

Services

Faculty OrientationAugust 17, 2007

IT Web Site: http://it.sju.edu

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Presenters•Fran DiSanti

– Information Technology

•Anne Szewczyk–College of Arts & Sciences

•Peggy Allen–Haub School of Business

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Topics•Technology Overview•MySJU, Information Portal•Technology Support Services•Academic Computing Services• Instructional Technology and

Distributed Learning

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Information Technology Vision

… a customer-focused advocate of technologies that facilitate and enrich the learning, teaching and research experiences of Saint Joseph’s students and faculty …

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Technology and You

• High-speed campus network with ample Internet capacity– Wireless networks, convenient “plug-in”

ports• Over seventy technology-equipped

classrooms and teaching labs– Access to the network from each

classroom • Web-based course management

system (Blackboard) provides a home page for each course

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Technology and You

• Instructional support– Classroom deliveries, production

support, Faculty Development Center, online courses or course enhancements

• Access to campus information and personal services using MySJU

• Voice mail services for faculty, staff and students

• Laptop computer programs

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Your Computer Account

•One password accesses all services–Campus network, Internet, Library, MySJU, Email and Blackboard

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joseph

Your Personalized Email Address

.Dot

Joe Hawk

[email protected]

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Managing Email• Spam messages identified at server

and deleted (70%)• Questionable messages marked as

SPAM in the subject line• To receive all email including spam:

[email protected]

• To report spam: [email protected]• To report “non-spam”: [email protected]

• Establish spam filters on your mail client

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Mass Email Communication

• Use [email protected] for University-related correspondence– [email protected] for all faculty– [email protected] for all non-faculty

• Use [email protected] for Non-University related correspondence– FYI is subscribable

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Conventions for Mass Communication

• Be Brief• Use Plain Text or HTML• Do Not Send Attachments• Use Web Links• Do Not Send Repeated Messages • Use Descriptive Subject Lines• Include Contact Information of the

Sender• Target the Audience• Never "CC" a Campus Alias• Use HawkEye and Hawk Hill Today for

Event Announcements• Use "SJU Classifieds" for Personal Items

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Student Use of SJU Email

•Urged to check their SJU Email Account Daily

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Network Storage or

Your “J:Drive”• Your storage space on SJU network

– Quota for faculty: 1.5 Gbyte• Automatically available at network

login for Windows users– Mac users will need to mount their

home folder• Files are backed up nightly• For more information:

http://it.sju.edu/network_access/jdrive.html

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Protect your Computer

• Apply all critical, software patches– e.g. Windows updates

• Disable features not required • Keep your virus definition files up-to-

date – Symantec LiveUpdate

• Use caution when opening email attachments and following URLs

• Visit SJU web site: http://it.sju.edu

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IT Web Sitehttp://it.sju.edu

Get answers to your technology questions

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Registration

Grade Entry

Student Information

Degree Audit & Advisement

Class Lists

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BlackBoard• Web-based software package used

by faculty and students• Students access online course

content posted by their professors– Syllabus– Course Documents– Quizzes– External Links– Communication Tool– Video Clips

• Wikis, blogs supported

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Introducing the HawkCard

SJU ID Number

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The Other Side of the Card

Building Access Sports Complex Library Service Dining Service

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Technology Support Services

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Support Services• Help desk

– First point of contact for everything tech!– [email protected]– Ext. 2920– BL 30– Hours: M-Th 7:30am-6:30pm, F 7:30am-

5pm• Technical Support• Technology purchases online• Technology Training

– Software Apps (Word, Excel, Eudora)

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Supported Hardware

• Computer systems – Apple, Lincoln, Lenovo (IBM)

•Printers – HP, Canon, CopyStar

•PDA’S – Palm, Treo •CD-R/RW, DVD-R/RW,

scanners

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Supported Software

• Operating system – Mac: OS X.x– PC: Windows XP

• Office productivity– MAC: Office 2004– PC: Office 2007, Office 2003

• Web browser– Internet Explorer, FireFox, Safari

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Supported Software

• Calendar: Sun ONE thru MySJU

• Email clients: – Eudora 6.x– MySJU

• AntiVirus software:– Symantec 10x

• Statistics: SPSS

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Student Technology Center

• Located in the Science Center, Rm. 129

• Home of Student Help Desk and the main computer lab– 50+ public-use computers,

printers• Support for:

– Network Problems, MySJU– Anti-virus software, email– Hardware diagnosis

• Technical support for Laptop Program students

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Student Technology Center

•Hours of Operation:– Mon.–Thurs. 8am -11pm– Friday 8am - 5pm– Sat 10 am - 5pm– Sun 10am – 11pm

•Contact Information:– Phone: (610) 660-3070– Email: [email protected]

Academic Computing Services

•Assist faculty with computing needs

•Allocate computing resources within the college

•Act as liaison with Information Technology

•Coordinate computing initiatives

Computing Initiatives

• 2007 Technology Open House sponsored by Faculty Development Committee (FDC)

• Laptop Computer Program• Lab renovation and state-of-the-

art technology for teaching and learning – Science Center renovation– Wall Street Trading Room

• Online Education

Technology Resource Guide

•Workshop descriptions•Help and where to find it

•Campus computing facilities: what, where & how to schedule

Where to Get Help?

• Call Helpdesk at x2920 or • Email [email protected]

– Send copy to Anne ([email protected]) or Peggy ([email protected])

• Anne’s Office is located in BL 111B

• Peggy’s office is located in 351 MV

Laptop Computer Programs

•Psychology Laptop Program–http://www.sju.edu/laptop/psychology

•Haub School of Business (HSB)–Laptop Computer Program for all entering freshmen including “undecided business” majors

–http://www.sju.edu/laptop/hsb

Assistant Manager of Academic Computing

Services

Direct student questions to:

Patrick McDevitt

Phone: 610-660-1678Email: [email protected]

Classroom Technology Support

• Mandeville Hall– Instructional Technology Center

•Phone ext: 1770•Email: [email protected]

• Post Hall– Enrico Capitan

•Phone ext: 3445•Email: [email protected]

Wall Street Trading Room

• Site licenses: WRDS, Morningstar, SPSS, Reuters StockVal, Thomson Baseline, SAP

• Bloomberg Professional Services

Anti-Plagiarism Web Service

• University subscription to Turnitin.com (www.turnitin.com)

• Student papers submitted to site electronically – originality reports available within

5 minutes.

• Contact Peggy (email pallen) for class enrollment – enrollment procedure sent to all

faculty at the beginning of the semester

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Instructional Technology &

Distributed Learning

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• Support of classroom technology across campus

• Maintain 60+ technology classrooms and computer labs

• Support six videoconferencing rooms

Instructional Technology &

Distributed Learning

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• Instruction and support of faculty in the use of Technology

• Production of Instructional Media

Instructional Technology &

Distributed Learning

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• Use of audio-visual equipment for classroom presentations:– TV/VCR/DVD, laptops, data

projectors, slide projectors, portable stereo

• Use of audio-visual production equipment for class projects:– Camcorders, digital still

cameras, tape recorders

Services Available to Faculty

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Services Available to Faculty

•Media– In-house collection, rentals, purchase

•Access–Library Catalog (jerome.sju.edu)

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Services Available to Students

• Individual viewing of videos, DVDs, and other materials

•Non-linear video editing•Assistance in PowerPoint and

Web production–Digitize video–Scan images–Audio production

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Ordering from ITDL

• To order equipment:– Web: it.sju.edu/ Under Classroom

Support (preferred)– Email: [email protected]– Phone: 610-660-1770

• 24 hours notice required to reserve equipment or software

• Two week notice for rental tapes

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Faculty Development

Center• Located in Mandeville 123• PC and Macs supported• Equipment

– Scanners: flat bed, slide– Video digitizer– Printers: B&W laser, color laser

• Provides training in Blackboard and instructional technology

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• Instructional Technology Center (ITC)– Located in Barbelin/Lonergan Rm. 34

• Hours of operation:– Mon.–Thurs. 8:30 am to 10 pm– Friday 8:30 am to 5 pm– Saturday 9:00 am to 4 pm– Sunday Closed

• Contact information:– Phone: (610) 660-1770– Email: [email protected]– URL: it.sju.edu/ITDL

Instructional Technology &

Distributed Learning

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Questions?

IT Web Site: http://it.sju.edu