Sailing in the same direction

Sailing in the same directionMNZs approach to Information Management

Nicole Brown, Simon Caseley Aug, 2014

Current state 2013

Challenges:• Partial & duplicated data sets, no

master sets identified

• No org-wide IM governance in place

• Ambiguous legal definitions, IM policies and proceduresnot up-to-date, known, used

• Inconsistent ownership and stewardship of data repositories

• Culture of distrust, frustration, technology seen as saviour

• Infrastructure problems; low disaster recovery, or high availability, bespoke, old systems leaving us vulnerable

200 staff, 12 sites, rescue-regulatory-response role, 70% levy-funded

Opportunities:

• Strong CE support for IM

• OCE function – tasked with IM

• Small agency

• Organisational appetite for change following Rena

GPS – positioned IM at the centrePerformance Information

What are we doing and why? How are we going - what's our external impact & internal performance like?

Set the parameters for improving how we manage our information

MNZ’s Strategic Direction

OCE leads

Key steps for usScope MNZs information needs – 3 ways

• Workshops – with all business groups • SOI performance indicators, 6 year focus• operational performance information – (SPE) annual

Map info and data repositories – 2 ways• People and paper-based, not a digital process,

Build mandate, commitment, but manage expectations• keep IM at the centre, leverage organisational goals, ‘taglines’, language etc

• Ongoing education

Develop ‘ideal’ IM road map, then plot bau work• Plan change, and reveal IM activity across organisation to help ‘align’

• Combine IM roadmap with refreshed ICT roadmap

What we’ve achieved so farIM strategy = strategic initiative in our SOI• Clear links to goals, awareness and appetite for improvement

Governance group established• Representing business, (CEO, OCE, Coms, IT, Policy, Intelligence & Planning,

Response, Standards) meeting monthly

Integrated IM model & vision• Educating governance group, senior leadership and staff

Draft IM-ICT Roadmap • Direction for IM projects and better visibility of current BAU, monitoring in future• ICT = stabilise underlying infrastructure and applications

Set of organisational ‘Intelligence Needs’• Using to assessing and review current and future IM needs

Challenges ahead

• IM capacity and capability

• No dedicated IM ‘function’

• Fiscal constraints

• Maintaining internal integration & focus

• Phasing planning and delivery of IM projects

• Leveraging appetite for change while managing expectations